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    Wrecker Capitol

    5.0 (1 review)

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    11 years ago

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    Towing K & S

    Towing K & S

    3.3
    (62 reviews)

    This company saved me after a mechanical issue left me stuck on the access road of I-35 in downtown…read moreAustin. The dispatch agent was absolutely amazing. She was very helpful and explained everything throughly. The tow truck driver was professional and the service was quick. My insurance company originally dispatched a separate towing service whom showed up, told me they couldn't help me with the truck they had and then canceled the tow (after 4 hours of waiting). K&S showed up within 30 minutes of me calling to request a tow from them. I would definitely use K&S again if I ever ended up needing help.

    I called this towing company to help me tow my car to a mechanic for a broken wheel, and in the…read moreprocess the driver damaged my vehicle to the point where my car wouldn't turn on anymore (it was working fine before, ONLY my wheel was damaged). Afterwards, I received a quote stating the damages I sustained are between $6K-$9K to fix. I called the owner to let him know what had happened, and he yelled at me the entire time, stating he understood the driver had made a mistake, but they would only cover my bumper damage and nothing else. He refused to give his full name and was very rude, although I was kind and only asked for help. All I asked was if we could file a claim through his insurance because they cover these incidents, and he refused to help or provide insurance info. Very rude owner! Save yourself the headache and look somewhere else.

    Commercial Towing Services

    Commercial Towing Services

    3.5
    (8 reviews)

    We recently had to deal with a very stressful and unexpected situation while traveling, and I can't…read moresay enough good things about Commercial Towing. From the very first phone call, the person we spoke with in management was incredibly patient, compassionate, and helpful. They took the time to answer every question we had, explained everything clearly, and genuinely seemed to care about helping us through a difficult situation instead of just treating us like another customer. When it came time to recover the vehicle, Kyle was just as outstanding in person. He was professional, kind, and went out of his way to make a stressful experience a little easier. It's obvious he cares about the people he helps, and that level of customer service is becoming harder and harder to find. The entire team treated us with empathy, professionalism, and respect from start to finish. Thank you to everyone at Commercial Towing--especially Kyle and the management team--for going above and beyond. We truly appreciate everything you did for our family and would recommend your company without hesitation. Would give them a 10 star rating if possible.

    This company is unethical and predatory . DO NOT USE THESE PEOPLE…read more I was charged $706.00 for a 10 mile tow. One of the line items was a $60.00 fuel surcharge (10 mile tow). I questioned it and was told "these are the rates can't do anything about them, you have to pay if you want your vehicle". Amazing, that the City of Kyle contracts with company that conducts business so unscrupulously. Their actions fall under predatory business practices, unfair or deceptive business practices and profiteering. If this happens to you, please know you have recourses. It will cost money and time, but worth the investment if stops this behavior. File complaints, with Law Enforcement Agency (local Police, County, Sheriff), JP Court, FTC, TDLR, Attorney General, BBB and of course all the social media Review platforms.

    A-Tex Towing

    A-Tex Towing

    3.9
    (59 reviews)

    Good people!! My wife and I went to look at our son's car after he was in an accident. It was…read morevery upsetting for my wife to see the condition of the car. One of the owners, Tito, was exceptionally kind and patient and provided some comforting words to my wife and to me. Our experience was the opposite of what you might expect from an impound lot and towing service. A-Tex has good people who do a good (and necessary) job at a fair price. But the personal interaction and patience was unexpected, but absolutely appreciated! Thank you Tito.

    Absolutely terrible customer service. The woman who answered the phone was unprofessional and…read moredismissive from the start. It's just bad business. Even more frustrating was that the officer who stopped to "help" him and the tow truck driver acted like they were doing my son a favor by calling and providing a tow truck for him instead of allowing him to call one himself. He wasn't in a wreck, truck just wouldn't start. He asked what it cost and was told "if you have insurance then you don't have to worry about it". Then, after presenting it as "help," they hit him with contracted rotation pricing, charging over $300 just to hook up his pickup and move it into the parking lot next door. I understand rotation pricing in an emergency or urgent situation, but this was completely taking advantage of a young kid. The entire experience with them was unprofessional and disappointing from start to finish. I would not recommend doing business with this company.

    Wrecker Capitol - towing - Updated August 2026

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