Very knowledgeable, resourceful, skilled, and kind. My daughter's smashed iPhone 14 Pro had visible…read moreinternal damage and a shattered camera lens. Hary (I believe that was his name) fixed it and returned it looking like a brand-new iPhone the very next day. We paid around $220, he gave us free screen shields and lens cover, price was very reasonable for the quality of work. Hary looks quite young, high school or college age but he was extremely professional, respectful, and clearly raised very well. His workmanship and demeanor were truly impressive. God blessings

I dropped my computer in January of 2026 and completely cracked my screen. I brought it for for a…read morerepair, and they were able to fix my screen within 24 hours for $350. I was very happy with the service until my screen cracked from a very light touch in May of 2026. I was puzzled that a simple touch to the screen would crack it so easily. After the initial repair, I have always been very mindful of how I interact with my computer, as I work from home and need my computer on a day to day basis. I brought it back to Gadgetneeds to explore solutions. While I was telling the reps what happened one of them asked me "do I believe I must have done other damage to it. I told them that it is really bad business to insist that a customer is lying, and that I refused to pay $350 again to only be faced with the same issue in 4 months. I recommend avoiding this business. It is unfortunate that Gadgetneeds is not only able to stand by their work, but also questioned my integrity while trying to make this repair happen. I will find a business that is able to listen to their customers for this next repair.

I had a good experience here. My screen was crushed, but the phone would still boot, so it was…read moresalvageable. When I picked up the repaired phone, they performed some tests with me-- screen responsiveness, microphone, speaker, to confirm it worked. The turnaround time on the repair was good, especially considering that my phone model had been around for some years, reducing the chance a suitable replacement screen was on-hand. This is important for people like me, who have a job involving multi-factor authentication a few times a day.

I was at my wits end and did not know what to do and cannot use my phone and cannot charge it. I…read morewas referred to this place and I cannot tell you how excited I am that they were able to fix my phone affordably quickly and just all-around professional there's more than just phone services here though there's also like mobile services. They also sell different things and they also repair/unlocklaptops or iPads I'm not saying they could do everything but I'm just saying what he did for me today was absolutely phenomenal! I am coming back to bring my iPad and my MacBook... You know how it is when you cannot use your devices and this man had my device up and running in 15 minutes! They are on a busy corner, but there is parking in the back! If you were having any kind of electronic issues stop by, they will take good care of you!

The Verizon retail store is located at 368 South lake Avenue Pasadena California 91101. It is in…read morethe business district of South Lake Avenue. While it is accessible from South Lake Avenue, the best way to enter Verizon is from the South Lake Parking District behind the store along Shoppers Lane. There is also a small parking lot directly behind the store with about 18 parking spaces. When entering the store from the parking area, you are greeted with a friendly hello at the reception counter. Here you will be asked some questions about the reason for your visit. They handle a lot of situations at this Verizon location. Everything from accessories, new phones, notebooks, Laptops, to mobile phone connections and plans. I was surprised to hear that they handle a number of corporate accounts. After waiting a few minutes, a consultant led me to a desk for a "how can I assist you" interview. After explaining that my phone was old and not always reliable, I needed a new phone. All my phones lately have been Samsungs so the new Samsung Galaxy S26 Ultra was my choice. After making my choice, Yaz went to the back and brought out the phone and papers to go over. I appreciated the explanation of the options that were available and checking my wireless plan to make sure that I was getting the most for my money. I also asked for help transferring all of the information from my old phone to my new phone. After making sure that I had no other questions, I paid my bill and was on my way home with a brand new phone. The whole experience took about an hour. Yaz was the perfect consultant. He was friendly, engaging, and very knowledgeable. I was very happy with everything about my visit to this location.

Sarah: Love Sarah she did a great job helping 2 of us…read morepurchasing 2 new iPhones. She was extremely Knowledgeable, Professional and definitely patient. Strongly suggest you asked for her. Sarah is a true asset to Verizon.

I brought my iPhone 14 Pro in with only 10 minutes left in the day. Despite the fact that you did…read morenot have the actual battery in stock, he went above and beyond and used a test battery in my phone, as he knew it was my birthday and something that was needed desperately. What else can I say, amazing value, outstanding service, and Lightning fast repair with quality replacement parts. I would highly recommend to any of my clients family and friends.

Quick service, honest consultation. Competitive prices…read more Overall I had a great experience here. I was seen very quickly, had diagnostics done within 5 minutes, and he suggested alternative solutions while discouraging me from doing unnecessary repairs on my phone as it was in good health, despite that costing him business and income. Can't help but appreciate his honestly since a lot of shops in this same business don't have that quality. Called and expressed concerns for slow battery charging. I inquired about time for diagnostics and the guy on the phone quoted 15-20 minutes. Soon after I came to the shop and the guy saw me within a minute of stepping into the shop and did his diagnostic testing within 5 minutes. He told me that my phone charged well on his chargers and suggested that it might be due to my charging cable. He recommended I order a new one and also offered some in store but wasn't pushy about his stock in particular. I also asked about my battery health of 86% and he said it's in good health and I should hold onto it for a little longer before considering a battery replacement. Super pleased with my experience even though I didn't end up doing any business. I WILL be coming back to this location when I do have issues with my phone.

First this is not an authentic ATT Corporate Owned Store. It is a licensed ATT retailer. This was…read morenot made clear in any signage on the ATT logo nor was the staff transparent about this. From the onset this might not seem like an issue but it is. They don't have access to the proper ATT backend like the actual company store. The employees tried to help but the were incompetent, could not get the job done. Repeated the process 3 to 4 times and lock out the ATT account with a fraud flag in the process. The tricky part here is that the store looks just like the corporate ATT store. I personally would avoid and if you are looking for a Corporate ATT store, there's one near by in Hasting Ranch or on Rosemead. Don't get messed up with the wrong people.

Thank you Sally for the great customer service today. I will make the drive to come to this store…read more Excellent.

Winnie was great. I had sent a friend over to get his phone replaced. We talked about different…read moreoptions for phones that will work for him on a budget. My friend was super happy and loves his new phone. She was very helpful and got him going.

I got a phone from these people Mother Son duo as a Senior Citizen my money is very tight. They…read moreseemed really nice when I bought my phone I also bought insurance in case something happened to my phone. Well my phone did get damaged I was not to concerned as I had insurance. I took my phone back that's when my problems started they point blank refused to honor my insurance, then told me I had to pay an additional $50. They now will not answer my calls. That leaves me with no phone this whole thing has been a nightmare. Terrible service uncaring and untrustworthy. stay away.

Issue: S21 Ultra not charging, I tried different chargers and still was not working…read more I Fix For U diagnosed the problem and narrowed it down to charging port. He was able to replace the part on my Samsung Galaxy S21 Ultra and it works well. Thank you.

"No fix , No fee ,No hassles"…read more I paid for a screen replacement that did not work, and was hassled. I cracked my phone screen in December, and came here to get it fixed after reading all of the positive reviews. The initial correspondence was easy. I told Jon the type of phone I had, he quoted me $180 to fix it. It is important to know that when I asked how much it would costs, he said "$180". No other context was offered. I was happy with the price and let him fix it. Five minutes into getting my phone back, I noticed that my screen would glitch every time I opened certain app.s Then I noticed that the screen kept freezing, and I would have to restart my phone to get it to work. I immediately went back to Jon and told him about the issues, and he said he would fix it and get me a new screen within a few days. Once again, I picked up my "fixed" screen for the second time, only for it to have the same issues I was having before, just a little less frequently. Frustrated, I went back to Jon a third time and asked what was going on. He said I bought the "generic" version for $180 and that I could upgrade to a high quality option for more money that would not have these issues. I asked him why didn't he inform me of the different versions that were available when we first spoke, and he said that he assumed I wanted the cheapest version. I can only imagine that he made this assumption because I am a Black woman. It is absurd, insulting and bad business to assume what someone is willing to pay for when you are in a sales position. He then proceeded to tell me that all of the glitches, freezing and malfunctions were normal with the "generic" version, and that I would continue to experience these issues that were rendering my phone inoperable unless I upgraded to a higher quality version. Nothing of this information was offered when I initially returned the phone for issues. As a customer I don't understand why you would sell a product that you know does not work. My screen was "fixed" yet I wasn't able to use my phone for more than 5 minutes without if freezing, glitching or shutting down. This is not a fix. Furthermore, I was not initially given the option to buy a new screen that would actually work. I told him he was a scam artist and left. The 100-day warranty they offer is because they know that their products do not work and you will experience many issues. I would not recommend letting Jon fix your phone unless you plan to waste money on a phone that does not work.

I was very happy with their service. The part for my iPad…read morewas damaged. They notified me the repair will take one more day and gave me a free screen protector for the delay. Communication was prompted. I found the overall experience excellent

Great experience - dropped off my daughter's iPad with a shattered screen on a Saturday late…read moreafternoon and it was done Sunday morning as promised. Good pricing and excellent customer service!

Amazing service provider! If you want the job done right and quickly by a professional, this is it!…read more Technicians know how to quickly identify all types of problems and can resolve all issues related to tech! Have been using them for all tech related issues for a long time!

Came to get my Galaxy S6 Lite screen replaced. He found the piece for $35 and charged $65 for the…read morelabor. I recommend their services if you're in need.

Jason was helpful from the start. Answered questions, over the phone at 5pm on a Friday, and set…read moreup next-day service to add screen protectors to 2 phones. He was ready when we entered the shop and 15 minutes later, both phones were done. Excellent pricing. Free street parking.

Hi Yelpies, I found…read morethis place after I accidentally cracked my screen when I replacing a laptop case lol. I didn't have Apple care since I bought the laptop from someone. Apparently , Apple will charge around $500 or more based on the damage for screen repairs. I was considering buying a new laptop but I love this one. This place has a small parking lot but there is plenty of street parking. I was given the quote of $300 for the repair. Since, I went on a Saturday I picked up my laptop on Monday since the screen had to be ordered. My laptop is now in perfect condition after the screen repair. The screen is a bit darker than the original so brightness might change. The staff was friendly & open to questions.