They were fast and to the point. They gave me all of the information I needed and fixed my laptop…read moresame day!

Did a great job of replacing the battery and will definitely be taking my business back to this…read moreplace

Outstanding and honest! Came in and charged me an appropriate amount to completely revamp my phone…read moreand change the battery and then when I came in again with my daughters phone expecting to have to get the same he told me that I didn't need anything and changed some of my settings. He literally was honest enough to say it was a Settings issue and that I didn't need to spend any money. That is great service and I will be coming back to him for all my phone issues

Very clear about options and suggestions, great attention to detail, quick service, and great…read moreprice. Will definitely recommend to friends and count on them for all my future phone help needs. Nice to find a reliable place in the neighborhood :) While I waited for the repair, everyone raved about their good experiences here.

The Verizon retail store is located at 368 South lake Avenue Pasadena California 91101. It is in…read morethe business district of South Lake Avenue. While it is accessible from South Lake Avenue, the best way to enter Verizon is from the South Lake Parking District behind the store along Shoppers Lane. There is also a small parking lot directly behind the store with about 18 parking spaces. When entering the store from the parking area, you are greeted with a friendly hello at the reception counter. Here you will be asked some questions about the reason for your visit. They handle a lot of situations at this Verizon location. Everything from accessories, new phones, notebooks, Laptops, to mobile phone connections and plans. I was surprised to hear that they handle a number of corporate accounts. After waiting a few minutes, a consultant led me to a desk for a "how can I assist you" interview. After explaining that my phone was old and not always reliable, I needed a new phone. All my phones lately have been Samsungs so the new Samsung Galaxy S26 Ultra was my choice. After making my choice, Yaz went to the back and brought out the phone and papers to go over. I appreciated the explanation of the options that were available and checking my wireless plan to make sure that I was getting the most for my money. I also asked for help transferring all of the information from my old phone to my new phone. After making sure that I had no other questions, I paid my bill and was on my way home with a brand new phone. The whole experience took about an hour. Yaz was the perfect consultant. He was friendly, engaging, and very knowledgeable. I was very happy with everything about my visit to this location.

Terrible service from Geraldo/George. Worked with him to get phone lines set up but had nothing…read morebut problems with them and turned them back and cancelled service within a 2-3 week period. Apparently, on return they didnt turn "off" my service and kept charging me even though I didnt have the phones anymore and service was off. They ended up charging me 738 dollars for 2-3 weeks of usage. George said numerous times he would help correct it but he doesnt return phone calls, doesnt help, and is MIA. Numerous phone calls and messages go unresponded to. I am now dealing with a credit agency bc it is going to collections. I keep saying I am happy to pay what I owe just not 738 dollars! In short, POOR service from Verizon and terrible service from the store manager. Makes you feel like they grab your money and dont care once you have it and you are helpless bc you have to rely on people and a company that doesn't own their error! Addendum-- I literally just got off the phone with Verizon steaming mad because they won't even help me because I can't remember my four digit pin. They basically said oh well we've already sent you to collections so they sent me to the collections company-- apparently they do this to customers so often they're able to direct send them to a separate company who does collect collections-- and within five minutes the were able to look up my account and acknowledge that I hadn't almost used any of my minutes and I was clearly within my return window and warranty and credited my whole account. It LITERALLY TOOK THE CREDIT COLLECTION AGENCY TO FIND AND FIX MY PROBLEM that Verizon and the store failed or was unable to do. We are talking terrible service from Verizon and terrible service from the store manager who they said could've been helped. Buyer beware

I brought my iPhone 14 Pro in with only 10 minutes left in the day. Despite the fact that you did…read morenot have the actual battery in stock, he went above and beyond and used a test battery in my phone, as he knew it was my birthday and something that was needed desperately. What else can I say, amazing value, outstanding service, and Lightning fast repair with quality replacement parts. I would highly recommend to any of my clients family and friends.

Droped my phone and cracked the screen. They fixed it but then the camera got faulty after the…read morescreen replaced. They fixed it but took weeks. At least they let me come back and finished the problems without trying ro charge me more.

First this is not an authentic ATT Corporate Owned Store. It is a licensed ATT retailer. This was…read morenot made clear in any signage on the ATT logo nor was the staff transparent about this. From the onset this might not seem like an issue but it is. They don't have access to the proper ATT backend like the actual company store. The employees tried to help but the were incompetent, could not get the job done. Repeated the process 3 to 4 times and lock out the ATT account with a fraud flag in the process. The tricky part here is that the store looks just like the corporate ATT store. I personally would avoid and if you are looking for a Corporate ATT store, there's one near by in Hasting Ranch or on Rosemead. Don't get messed up with the wrong people.

Thank you Sally for the great customer service today. I will make the drive to come to this store…read more Excellent.

Winnie was great. I had sent a friend over to get his phone replaced. We talked about different…read moreoptions for phones that will work for him on a budget. My friend was super happy and loves his new phone. She was very helpful and got him going.

This is where I've had all my phones, and finally my first nontard phone (Galaxy S4) Yay. But…read moreseriously, I'm just happy it's not an iPhone. Ugh. So, T-Mobile undeniably has some really retarded things and operations, but the manager of this branch does her best to make this a simple and painless process. If you have any questions or problems, she'll try to help you solve it. I've had multiple problems from things like phone defects (thanks, Samsung, so reliable), to random glitches with texting and internet service, and a few minor things like turning off wifi calling and screen rotation. Most of the time I'm here, it's simply because of something wrong with the phone/service, and she's been very helpful every time. The only real reason this place gets docked a star is simply because of how retarded T-Mobile can be with their operations, especially with the roundabout delivery of the Galaxy S4, as if it's too dangerous to deliver it directly and have us pick it up there. I mean, seriously, we have to go there anyway for a new SIM card. I don't even think people know this place exists, unless they're contracted here, 'cause nobody really pays attention to anything on this corner or section of Main St. for that matter. Seriously, T-Mobile would lose a lot of customers if they didn't have people like her working everyday ironing out all of the issues. I never had any problems with my Motorola phones, but holy sheiza, when I got Samsung, let the problems roll. Fortunately my Galaxy S4 seems fine; I just needed a new SIM card.

My son jumped into the pool with his Galaxy S24 Ultra still in his pocket, and the charging port…read moretook the hit -- it wouldn't charge at all afterward. I Fix For U got it working again within hours, and I couldn't be happier with how they handled it. They diagnosed the issue quickly, offered to look at the battery and other parts, and gave me an honest, upfront price before doing any work. The repair itself was fast -- the phone was ready the same day. Everything works perfectly now: charges normally, no lingering issues. What stood out most was how straightforward and knowledgeable they were. No upselling, no scare tactics about the phone being "basically dead" -- just a clear fix at a fair price. For anyone who's had a phone take an unexpected swim, this is the place to go.

They did an amazing FAST job…read more I did project request message through yelp and they responded within minutes. Got there, they worked on my phone and put on a free screen protector as well. I had a cracked screen on my iphone 14 plus, it was $140 for a soft oled screen replacement. I have another phone I need to fix and I will definitely go back for their service.

I wholeheartedly recommend Jessica Valencia at Cosmo Repair. She's the owner and an excellent…read moretechnician, and it's a pleasure to support a small business where you can actually reach the person who does the work -- by phone or text. Jessica has been in business since 2008 and has been at The Paseo (formerly Paseo Colorado) in Old Town Pasadena for many years, though in different mall locations. She also graciously validates parking. I came in late afternoon to have her inspect my older Samsung phone. Parts took two days to arrive; if you go early enough, they sometimes come the next day. She orders Samsung screens made in Korea. They are not OEM, but mine passed the fingerprint sensor configuration test, which is important. You want to see if the screen's sensitivity is working properly. If you don't want fingerprint login, just delete it after the test. There's a 90-day warranty. I returned two days later. She installed the replacement screen and camera while I waited in the lobby. There's a comfortable black couch and a nice view of shoppers at The Paseo. She really rescued this phone. Another shop had damaged the camera while replacing a cracked screen and sold me a knockoff that developed vertical lines in under a year and wasn't touch-sensitive. Jessica replaced that non-Korea screen and fixed the camera. If you need Samsung repair, go to Cosmo. Wherever you take the phone, ask for a Korea-made screen and confirm it passes the fingerprint sensor configuration test before you leave.

Quick repair with warranty. Best price out ouf 7 different inquiries i made. Open on a Sunday!…read moreresponds quick!

Amazing service provider! If you want the job done right and quickly by a professional, this is it!…read more Technicians know how to quickly identify all types of problems and can resolve all issues related to tech! Have been using them for all tech related issues for a long time!

Came to get my Galaxy S6 Lite screen replaced. He found the piece for $35 and charged $65 for the…read morelabor. I recommend their services if you're in need.

Quick & helpful responses on Yelp. Good prices, friendly…read more VERY FAST SERVICE. Fixed my phone screen in 30 mins. Thank you!

Stumbled upon this place after the ol' iPhone screen literally stopped working. Literally stopped,…read moreand still no idea why or how. I did a quick search of the area and found iRepair. I was quoted $65 for a screen replacement and ended up paying closer to $100 - but if you have cash, they don't charge you tax (hint hint)! They were fast and pretty sharp with their turnaround (was told 20 min but they only took 10 min to replace). The screen is slightly different than the original but that's what I paid for. Overall, very solid spot and will come back in the future if I have any other iPhone issues.