My daughter had her tooth extracted and got filling in one of her tooth yesterday morning. She was…read morenervous at first but Dr T and all the staffs are so nice and they did an amazing job. They made my daughter felt calm,comfortable and we left the dentist clinic happy. Well done to everyone who works there!

My son love this place! Everybody was extremely friendly and my son feel so comfortable!read more

Great care, great service and inviting atmosphere. Dr. Adam's is very professional, he takes the…read moretime to make the patient feel comfortable and explains the process. I would definitely recommend The Brace Place and Dr. Adam's to everyone who is in need of orthodontic treatment.

Very rude and short with me. I was taking my daughter here, but after my experience I will be…read morefinding a new place

Amazing staff and one on one care. Lisa is very sweet and knowledgeable. She take the time to talk…read moreand understand the patients.

From the owner: Early Treatment at our practice, we believe early treatment and prevention can make a lasting…read moredifference in a child’s health and development. Whenever possible, we focus on guiding healthy growth and avoiding extractions through thoughtful, individualized care. We take a whole-body approach to dentistry by looking beyond the teeth alone — considering airway, jaw development, facial growth, posture, and overall wellness to support healthy smiles for life.

I am writing This Yelp review to document my frustration and concern regarding the way my dental…read morecase has been handled at your Eustis office. What should have been a straightforward treatment process has turned into 3 months of delays, miscommunication, and unacceptable patient experience. My treatment began at the end of November with the expectation that the process would move forward in a reasonable and coordinated manner. Instead, the experience has been marked by repeated issues that have placed the burden entirely on me as the patient. First, there was the incident involving the tooth that was not removed during my oral surgery despite being discussed beforehand. After undergoing a major procedure in which approximately twelve teeth were extracted, I later had to return to have another tooth removed because it had been mistakenly left off the extraction list. That alone should never have happened. Most recently, during my appointment this week, the level of communication and professionalism reached a point that I can only describe as unacceptable. The dentist attempted to fit the upper and lower wax try-ins, both of which clearly did not fit. Rather than explaining the situation or discussing the next steps with me, the dentist simply left the room without any explanation whatsoever. I was then left with an assistant who was unable to answer even basic questions about what was happening or what the plan was moving forward. Every question I asked was met with vague responses such as "yes, yes, " which provided absolutely no clarity. Patients deserve to understand what is being done to them and why. Being left in a treatment room without explanation, and without a staff member capable of communicating the plan, is not acceptable. When another staff member eventually entered the room, the discussion immediately turned into a defensive explanation about lab timelines rather than addressing the core issue: the complete lack of communication and respect for the patient's time. By that point I was no longer willing to schedule another two-week appointment with no clear explanation of what was actually happening with my case. I left the office asking that I be contacted when the corrected appliances are ready rather than committing to another appointment that may again be unproductive. At this stage, I am simply asking that the job be completed properly so I can move forward. However, I also want it clearly documented that the patient experience throughout this process has been extremely poor. Communication between the office, the lab, and the patient has been inconsistent at best. I have done everything asked of me as the patient. The repeated issues in this process have not been caused by me, yet I am the one who has absorbed the time, frustration, and inconvenience. This letter is not written lightly. I am requesting that someone in a management position review this situation and ensure that my case is handled correctly and efficiently going forward. More importantly, I hope this serves as a reminder that communication and basic respect for patients' time are essential parts of professional care. *UPDATE: After waiting nearly two weeks with no update, I finally called the office myself to ask about the status of my case. During that call I was informed that the order for my upper and lower dental appliances had been canceled. I was never contacted or notified that this decision had been made -- had I not called, I would still be waiting for a phone call that was never coming. So I will now be starting the process over with a different dentist. (4 exhausting months of setbacks and incompetence)

Place is horrible. Brought my child there for Braces. Orthodontist tells me the child needs to have…read morea tooth extracted and braces. He said he would refer him to an oral surgeon. A few days later I request the referral and the orthodontist says. He would like to have the braces OK by the Insurance company first. Because if the tooth is extracted he might not need braces. I said isn't it better to not put the kid through braces if not needed. He said he rather wait. When I once again asked for the referral. He said he's not my Orthodontist and since I never signed a contract with him. So he wanted to put my child through braces even though he said he might not need them if he had that one tooth removed. Read the reviews and Make your own mind about the place but use caution.

The dentist is a really good one,IF you can get anyone to ever answer the phone or call you back…read more Awful way to run a business and I'm going everywhere. Great dentist, but shabby management, go elsewhere! That's my opinion and it's experience based with these people.

BEWARE of incompetence and unethical practices from this dentist. My family member went to this…read moredentist and he had a new employee trained on creating a partial denture. The process took 2 hours and we had to return several times to get it fixed. The dentist was clearly annoyed that we kept returning to fix his incompetence. Unfortunately he made us pay in full before we started the work. He then claimed we exhausted all the funds because we returned so many times to fix the problem.

After my 20+year dentist retired after covid-19, I thought I had found a new local dentist and was…read morea patient for two years. All went well. Loved Dr. Tran. BUT... I had a procedure done in 2024 and my insurance denied the claim (after pre-authorization). I went through the work of attempting and appeal and to get the medical narrative and more from the dentist in hopes to clear the matter up. In the meantime I had a cancer dx and subsequent treatment. Now it's been months since I've thought about that. Life/death definitely took priority. And in the meantime the account went to collections (although Citrus Grove should have known I was clearly trying to dispute it... this was probably my first complaint. It would have been great to have been at least offered a payment plan). I called last week to discuss my account and to schedule a cleaning since I've missed mine this year. Was told unequivocally that I could make an appointment despite my current balance. I explained I would continue to dispute and if all else failed make a plan to pay. In fact I booked two appointments for this week (late December): one for a cleaning and one for a diagnostic plan so I could address my dental needs beginning early in 2026. I arranged my schedule to go today. In fact, rushed from another medical appontment to be there ahead of time. Checked in with the receptionist. Waited about 10 min. The receptionist called me up to the desk again and asked about my past bill. I explained the phone conversation and how I was assured it was okay to book under those circumstances. Sat back down. 5 min later I was called back up and told I could not be seen after all because of the outstanding balance. Say what!? I SPECIFICALLY asked about booking under these circumstances. Was told that beginning this week there is a new Office Manager and she is making NO exceptions. Well, this is a terrible business decision. One, it greatly inconvenienced me. As a person over 65 recovering from cancer (or anyone for that matter) running around unnecessarily is burdensome. Two, even if it was the policy going forward (which is their right), they needed to have kept their word that they had just given me days before. And three, what kind of invisible to the client office manager would put the staff who is talking to clients face-to-face in a position to have to explain this foolishness and feel the brunt of an upset/angry clent? I will not be going back. There are far too many dentists in Clermont for me to be bothered by the not well thought out business policies of this new (non) business manager. All I wanted for now was a plan and a cleaning. My insurance is generally really good. Citrus Grove Dental Care won't get another cent of it.

I really appreciate Dr Helms and his assistant Job. I have a terrible fear of dentist due to an…read moreissue as a child but they were great with me. If you checking reviews on Yelp, go to their google reviews. A lot more and more recent.

I went here in 2023 , there was a young male dentist, can't remember his name... he was awesome…read more. since then they have changed dentist at least 3 times and have got progre worse.. today I was Informed my dental work I paid $5000 for was not warrenty less than two years later. Bearing in mind I was told if I had regular cleanings they would be. Also at every 6 month cleaning they have charged my insurance for xrays, when I asked if I was going to have to pay, the response was" oh no , we are going to charge insurance, I asked what if I had no insurance, the response.. then we would not do the X-rays I bud place has gone down hill terribly , avoid at all cost, I will be taking my business elsewhere

My husband went in for a routine appointment and had some fillings done. When he came home, I was…read moreshocked to see what his face looked like. It looked like he was in a bar fight. He had two cuts on his face. He had one just under his eye and one from mid-cheek going under his top lip. Apparently, the instrument being used to hold his mouth open was metal, and he was hurt as it was being removed. I would not expect for anyone to go to the dentist and leave with an injury. Yes the staff apologized at the time, however this should not have happened. We are paying for a service and for due care and attention to be paid. When I rang and spoke to someone on reception, they checked and said that my husband was okay and laughed it off at the time and it was only one scratch which was about one inch above his lip which was caused when the instrument fell. Well the pictures speak for themselves. I also asked to speak with the manager who was out of the office and would not be in until Monday. I was told that she would call me on Monday. I am still awaiting a call. We will not be returning to Ideal Dental in the future because of the poor and shoddy service received and because care is not taken to ensure patient safety. Measures should be put in place to reduce the risk of injury, no matter how small you may think it is. I stopped going there after I went in for an appointment last year for the first time for a check-up and filling and after starting the procedure and being quoted one price, they began drilling and realized that a root canal was needed which added another $1000 to my bill. In that position, you cannot say no, so the procedure had to be carried out. Don't know why my hubby continued going there. Not a great experience at all. Even if the staff on the front desk are friendly, it doesn't make up for issues behind the scenes.