Make sure to cross check reviews with google before making a decision, because Natick Family Dental…read moreis great and I chose them because of all the wonderful reviews I read on google - and I am glad that I did. They are very communicative, responding quickly to emails and questions and are helpful with insurance issues. The hygienists are friendly and thorough. Dr. Bae does my exams and recommended a crown replacement based on what she saw on the X-rays. She was not pushy and patiently explained to me exactly what she was seeing on the X-ray. I decided to move ahead, and they pre-authorized with my insurance and gave me a pre-pay discount, so I knew exactly what I was going to need to pay. She was very patient and gentle throughout the procedure. So far so good with the new crown! The offices are clean, modern and well located with a parking lot just next door (and street parking in front) - however it is metered.

I was told by my dentist (not part of this practice) that I should consider having my wisdom teeth…read morepulled. I'm in my 50s and have no problems with my wisdom teeth other than a small cavity in the upper one. I went for a consult at Natich Family Dental and met Dr. Bhalla, their oral surgeon who recommended I have them all pulled. The experience was absolutely horrific. My expectation was either full sedation or at least gas. When I expressed that, I was told "well, this is how we do it." I was led to believe it would be "fine." It was NOT fine! Never should you do a procedure like that on an adult fully awake. I think I left in shock. Covered in sweat, shaking and white as a sheet. I will forever tell everyone I know not to have their wisdom teeth pulled as an adult and if they do, to go full sedation. I also called and sent pictures about a concern I had and Dr. Bhalla couldn't be bothered to call me back. I'm also mad at both my dentist and the surgeon for encouraging me to have them out at all. The top one had a cavity - that's what started it all. I ended up removing 3 perfectly healthy teeth and one that had a small cavity and really just needed a filling. If given all the info and if I could go back in time, I would NEVER have agreed to this course of action. It feels barbaric and like the whole thing was just to get money rather than taking care of patients.

The tooth cleaner here cleaned the hard tartar off my teeth. I realized that my country dentist,…read morethat I had since I was little, did not have his tooth cleaner removed enough tartar. I had my teeth cleaned at Dentists of Hanover three years ago. My teeth are so nice now!! My only regret is I have Masshealth and I wish I could go back. I don't have a full-time job, so I don't have dental insurance that is good. Every time I drive past Dentists of Hanover I think how clean my teeth are to this day!! They did a great job. Dr. Ibrahim isn't there anymore but he did a great job, too. They raise money for poor, international people who need their teeth done. I sure wish they'd consider accepting Masshealth. I can't get a full-time job at the moment. But as soon as I am able -- I shall return!!

Six years ago I had to get dentures. I went to see Dr. Mayani and I had all of my teeth pulled (on…read moredifferent days ) After I got the dentures, the bottom ones were a little loose and he put two metal screws in my bottom front gums telling me they would "hold the denture in place better". Well, they cost me three dollars thousand dollars out of pocket. And they're useless. I also have an underbite now. (Also, inappropriate and condescending to his staff.)

I liked the previous doctor, but wasn't thrilled that the practice was sold until I showed up for…read morean appointment. The prior dentist had such a lovely beside manner. However, multiple fillings I had done have cracked within 12 months. The new dentist I think perhaps is trying to market to a different clientele...while I was in the chair having a filling fixed, I was accosted to sign something on an iPad saying I would pay the bill lol. Every bill for the prior dentist I had paid immediately upon receiving. Also, how are you positive what my insurance is going to reimburse? I just felt it was tacky. I had a filling fall out and made an appointment to have it fixed. I show up, wait past my appointment and then am told that they were just going to look at my tooth, not fix it. After pointing out the girl on the phone assured me I could have it fixed, the dentist begrudgingly agreed to fix it. It was the most painful dental experience of my life. I also cannot chew on this tooth ever since. Lastly, I was told I had several teeth that needed fillings and was going to have those done. I switched dentists and my new dentist in Lynnfield assured me my teeth are healthy and do not need fillings...odd. I'm sad that I have to change my review because I did personally like the previous dentist, but based in the quality of the work of multiple broken new fillings, how the buyout was handled and quality of the practice since the buyout I wanted to update my review to more accurately reflect my experience

The office staff seems very nice- the rest of it deceptive-…read moreIt seems like they start off very nice to make sure they can use everything left of your insurance and then turn into rude, rough and unpleasant. I don't know how there were high ratings- don't believe those- they must be fabricated and parsed. Do not go here!

I needed a knee replacement and decided to have Dr. Porter as a surgeon. He was amazing! He takes…read morethe time to answer questions and the care and surgery was above and beyond my expectations. Jess was there to answer any and all questions when I called. She too was on her game getting back with any concerns. The stay at Sturdy was longer than expected due to blood pressure but the nurses were so caring. They responded so quickly to the call button and were helpful. I was blessed to have Jakki, Marie, Richard, Liz and also Ashley. They are an outstanding group of nurses, CNA's and phlebotomist. I had a friend visit who is a RN and she commented on how well the floor seemed to work together and everyone was smiling. Impressive! Last but not least, the PT department shines. Will is such a warm, encouraging attribute to Sturdy. He was patient and truly cared about me while I was in his care. Thank you Will. His helper Tye was also very sweet. Overall I could not ask for a better team of caring professionals and would recommend Sturdy to anyone needing medical care.

I am writing to share concerns regarding my experience with Joyce B. during my postpartum discharge…read moreprocess at Sturdy Hospital's Labor & Delivery unit. Unfortunately, my interactions with her were uncomfortable and unprofessional. Throughout the discharge process, I felt talked down to and repeatedly corrected in a manner that came across as condescending rather than educational. Instead of making me feel supported as a new mother, I was left feeling uncomfortable, embarrassed, and as though I was being treated as if I were incapable of understanding basic instructions. One interaction that particularly stood out was when she demanded that I sit down while she stood over me to review the newborn medications and shots. The manner in which this information was presented felt intimidating rather than respectful and collaborative. Additionally, she repeatedly commented on how inconvenient it was that we were being discharged early and made several remarks implying that we should not expect to leave anytime soon. These comments created unnecessary stress during what should have been a positive and exciting transition home with our newborn. What is most concerning is that this was not my first experience with this staff member. I encountered Joyce B. two years ago following the birth of my first daughter, and I immediately recognized her when she entered the room. Unfortunately, the same negative demeanor and communication style were present during both experiences. Labor and delivery staff play a critical role during an emotional and vulnerable time for patients and their families. Compassion, respect, and professionalism are essential. While many members of the Sturdy Hospital team were wonderful, this particular interaction left a lasting negative impression on what should have been a joyful experience. I hope this feedback is taken seriously and used to improve patient interactions and the discharge experience for future families.

Trying to get a dental appointment is impossible with Harbor Dental! Will be looking for a new…read moredentist that can book an appointment with out being told repeatedly that you need to call in the middle of the month when the appointment books are open. Then your told you can put on a waiting list! What Dental Office does that??

I work in healthcare, but because of my insurance I had to switch drs, I came to this place because…read moreshe takes my insurance and is in my town but it's really the most unprofessional incompetent doctors office I've ever seen, The people that answer the phone to make appointments most of them don't speak English and can't even make you an appointment or change an appointment very frustrating. If your insurance lets you go somewhere else you should I don't recommend this place

During my recent 4 day stay at Kent was amazing. My nurses Rachel and Touri on the 3rd floor unit…read morewere more than amazing. I've met Rachel before and loved her then, still love her now. Maria was also amazing and very attentive. I needed 2 blood transfusions, 3 units of Iron and 2 of Magnesium. I'm not a high maintenance patient but anytime I needed something they were always right there. Not my favorite hospital, but my favorites nurses.

I want to sincerely thank the entire staff at this hospital for the care they gave my mother during…read moreher final days. She was treated with kindness, dignity, and compassion, and our family will never forget it. Originally she was supposed to be transferred to Rhode Island Hospital because that is where her doctors were, but there were no beds available. Looking back, I truly believe it was a blessing that she stayed here because the care she received was wonderful. I especially want to thank Amanda, Victoria, and Sheila, and all the nurses and staff who took such good care of her and were so kind to our family during a very difficult time. From the family of Dorcas (Room 3.70, Bed 2), thank you from the bottom of our hearts. We will always be grateful. May God bless you all.

Hit and miss for me! Grew experience with my child's…read morepediatrician, whom we were trying out for the first time, but decided to stick with him. Absolutely wondering with kids! Made us feel like a doctor with a soul who cares for their patients. Except the front desk staff were impatient! Then, I went to the main hospital on Mt. Auburn....front office, excellent. Administration staff, who record(ed) first-time visit to the hospital, wonderful too! Personable! Oh! The woman who did my blood work --Horrendous! She persistently dismissed my being combatively (and I hate to say this about a Black given the racial connotations loaded onto us), but she showed complete disregard for me and cut me off when I tried to speak. She was thoroughly dismissive of what I said, even when she pretended she wanted to apologize (to protect her job). I tried to explain to her that I wanted to prepare her for my squeamish behavior when getting shots so she didn't feel daunted by a grown woman screaming over shots . I also tried explaining that I always try to create a safe space with new social interactions. I also get excited when I meet another black woman like me in practices where they are very rare --particularly true where I live! Plus, considering that black women's health is statistically underprioritized and mostly neglected, having a black medic attend to me boosts my hopes of "being seen, heard, and attended to with courtesy"; how wrong! This woman/lab tech was awful! She focused on reminding me she's been doing this work for umpteen years, and nobody has ever complained about her, "I'm very nice." I tried to explain to her, as a teacher, kids are not all the same, and I do not treat kids the same." Oh! She decided to explain my profession to me, like she knows it better, "That's a classroom. It's different...kids are not going anywhere..." Anyway, nothing was left for me but to tell her, "Have a great day!"

Mt. Auburn has really declined! So sad. It used to be a wonderful facility. Now, you wait for 4…read morehours in the ER room when it is almost empty. Please, if you are in need of an ER go to a place that has excellence and leadership. That was the Mt. Auburn of the past!

A recent survey of best hospitals in the WORLD (2025) ranked MGH as number 6…read more We had nothing but good things to say about our experience at MGH. The professional way of dealing with patients, their logistics and setup, their green spaces to rest and relax, the care, etc....all had been top notch. Their internet portal was also very user friendly. Things could be seen and could be found very easily. Very transparent. It was an excellent experience.

This is a really horrible place. I would suggest r u never come here. I say this asa a…read morephysician!!! Really poor patient care. Good nurses. Dreadful experience. Have to get own supplies! Can not believe it

My husband developed liver failure. I selected Lahey for ease of access. It has been a few years…read morenow and his liver transplant is doing very well. Everyone at the Transplant Clinic has been wonderful, before, during and post op surgery. I cannot say enough about this team. They made something that was unthinkable happen. This is World Class Medicine.

I have been going to this hospital for more than decade and a half and paid all my outstanding…read morebills. This past two years have been quite hard. I lost my job and barely having enough to meet my needs and others. I was able to have some people help me keep my insurance and went to lahey for my regular yearly check ups, consequently incurring a balance two different times. They have an option for financial assistance which I have applied to and both times, I have been denied. The financial or business office keeps asking for the latest paystubs or my old taxes which I have made clear I am not working so I do not know where I am supposed to get that documentation. My two bills come to under $300 which is a small amount for all the money I have brought to them. On the contrary with my scraping for pennies, that is a huge amount I cannot currently afford. it is sad that for once, they cannot forgive or let go of a bill that will not even break their bank. Anyway, this hospital has truly deteriorated through the years. PS: I know my post will probably be removed.

5 stars!!! Thank you Parkland Medical Center for the exceptional care of my mother, who…read moreunfortunately passed away 03/22/26. I would like to recognize how very professional right from arrival in the ED, Heather was AMAZING!! SO professional and accommodating, offering food and drink and a room for privacy. Mom was transported to the 2nd floor, where the MOST incredible nurse Greg OGrady took the reins. He was attentive and gentle taking the time to explain every step of her care and making sure she and the family felt secure and supported. What stood out most was the genuine humanity behind the care. My mother was not just a patient ; she was treated like a person whose comfort and dignity mattered. In a time that was stressful and emotional for our family. I wanted to mention Yvonne as well, who was so caring right until the end, as well as her hospice nurse. We are truly grateful for the exceptional care she received. Thank you for the work you do every day and for the difference you made in our lives. Sincerely, Kelly :)

Worst care I have ever been given. I would never go there again. The PA Scott was an absolute joke…read more I left there and headed to another ER for actual help.