I have amazing experience going to Norwich Family and cosmetic dentistry. They are caring,…read moreprofessional and friendly They're great with kids and overall five star ratings review all around. Always look forward going back to my next appointment.

I highly recommend this place. ALL of the staff are very considerate of people like me who have a…read morefear of going to the dentist. I literaly would have the dentist sweats and now I'm not. In the past month I have not had any pain with the procedures done. One of the procedures done was a root canal & there was no pain.

This practice is fantastic. They know what they are doing. They understand emergencies and are…read morehelpful and professional.

Having a root canal is not fun. Having it done by Dr. Saidon is an experience I will never forget…read more I was so impressed at how Dr. Saidon and her assistant worked together as though they were one human being. Hardly talking to each other, but seeming to know what needed to be handed back and forth without much verbal communicating. It was obvious they had been working together for a very long time to the point they seemed to know what the other was thinking. I have so much confidence in them, I will never use another endodontist. (hopefully I wont need to :)). I highly recommend this practice.

Nice, clean, organized place to have specialty work done. Staff were friendly and helpful. The…read moreprocedure was completed orderly and with no pain. They took the time to answer all my questions and imformed me what steps were available. Procedure was done timely and was very thorough. Definitely would return in the future if I need a similar procefure completed.

I had an extremely painful abscess, they were able to treat me right away, they explained what was…read moregoing on, and they called me the next day to check in. Completely happy with my visit.

Dr. Jessica Russo Revand and her team were FANTASTIC!! Like most, not thrilled that I needed a…read moreroot canal but I was so fortunate to be referred to Dr. Russo Revand who explained everything up front and assured me it would be fine and pain free. Which it was!! She and her team were wonderful and run an excellent office. From setting the appointment to a follow-up call that evening, I could not of asked for more or better service. If you need Endodontic care, this is the place to go!

From the owner: Our Manchester, CT office provides a comfortable, modern space for our patients to conveniently…read morereceive endodontic treatments safely onsite.

Very unprofessional…read more The office just called to tell me they would no longer be accepting my insurance in the less than a month when my appointment is only than 6 weeks away. This is after moving my appointment to this date a month ago as reschedule.... when they told me at that time to move the appointment to the end of March, but not any later because in April they would stop taking my insurance. They seem to decide when they will or will not take your insurance on a whim. I would recommend finding a more reliable and courteous provider for your dental needs.

Very poor customer service. Dr kim the wife very great but…read morehad appt today drive two hours from new Hampshire and clerk said could not take me. I have been in new Hampshire for over a year and dr kim knows this do to crown I had 6 months ago. At least clerk should of had decency to call me instead drive 2 hours. Very poor

After receiving sloppy and subpar dental work from a dentist in another town that left me in pain…read moreand with filling falling the same day they were done, I reached out to Griswold Dental Associates on relatively short notice for a consultation. From the moment I walked in, the ladies at the front desk were incredibly kind, welcoming, and helpful--setting the tone for a truly positive experience. Dr. Katzoff saw me quickly, assessed the situation, and immediately offered reassurance that the issues could be fixed--and that I wouldn't have further problems once they were properly addressed. I chose to wait about a week and a half for my new insurance to take effect, and then I returned to have the work done. From the moment the procedure was completed, I could tell it had been done right this time. Fillings that had previously fallen out were replaced and felt completely normal again. A more serious issue with a molar in the back--something that had been causing sharp pain when chewing--was also corrected. The pain is now gone, and the poorly done fillings were fully and properly replaced. We were also on a tight schedule, as my family and I were preparing to leave for vacation, and the office went out of their way to accommodate us. I'm genuinely thankful for the professionalism, skill, and care shown by Dr. Katzoff and his entire team. I look forward to returning regularly for cleanings and continuing my dental care with a practice I trust.

Amazing dentist!! I walk into the office and the immediately ease my anxiety. I've been to several…read moredentists and this group is by far the best! They clearly care about there patients!! Never have to wait for my appointments!

These people could not care less about their patients. When I first started going to them, I was…read moreassigned to a dentist there who wasn't even on their list when you called to make an appointment. So, someone very, very new. I had a tooth that was, apparently, badly infected, so this dentist performed a root canal on it. But when he made the crown for the tooth, it was way too big. And I mean massive. So massive that it filled the entire spot below it, where another crown was supposed to go. I told him the crown he made was too big, pointed out how it was so huge it would be impossible to fit the other crown below it. He did not listen. Just brushed me off and said that the computer had modeled the crown after my real tooth, so they would fit together just fine. Fastforward to a week later, when I had to have the lower crown fit in. Guess what? The monstrously huge upper crown was too big. It blocked the lower one. The poor dentist who was in charge of the lower crown kept shaving it down until it was almost nothing, trying to make it fit. I finally told him to stop, that it was useless because the upper crown was too big. I called this office again, Norwich Family Dental Associates at 17 Lafeyette, and told them AGAIN that their crown was too big. The had me come in, shaved the massive upper crown down. Then, fastforward to another week later (roughly) and I get a call from them out of the blue telling me to come in because they needed to inspect the crown they'd put in. I go in and guess what? Turns out, they had to replace it because oh gee, wouldn't you know, it was too big. Like I had told them it was FROM THE VERY BEGINNING. So, they had to give me a new crown. But not before the lower one had been shaved down to almost nothing in an effort to compensate for THEIR mistake. I still had a few fillings that needed to be done. Same guy who did the upper crown, because once they just assign you to the dentist that can fit you in the soonest, he's just automatically who they give you every time. And he was apparently new, so they just funneled new patients to him. During a filling, the Novocain he gave me didn't work. I felt everything. And it hurt. Badly. He gave me another injection of Novocain, but with the same result. It. Didn't. Work. Third time's the charm, right? Wrong. It still didn't work. So, I can only assume he was injecting it in the wrong spot. But it didn't matter. After his third attempt didn't dull the pain he just kept on working and I had to clench my fists and bear it the whole time. All of this happened around 2022, 2023. Now it's 2025. The dentist I had been seeing there a couple years ago was gone. So, I was assigned to a different guy. I go back because a crown I had (different tooth), popped out during flossing. I go there just to have it recemented. Well, when I go to have this done, wouldn't you know, the tooth next to it has a cavity beneath the crown. But the cavity? It was found on an x-ray that had been taken ALL the way back in 2022. But the guy I'd been seeing then just hadn't caught it. So, it festered. For years. And you know they kicked? I had actually gone into the office a few months prior to this cavity being found, wanting all teeth x-rayed because I knew something was wrong. They brushed me off, said it was too soon for a full dental x-ray and that it wasn't due for another TWO YEARS. The cavity could have been found THEN, too. But no. They brushed me off, like always. By the time they remove the crown and see the damage, most of the tooth was lost. Did they still charge me for THEIR mistake? You bet they did. Did they give me anything for the pain in my gums caused by the TEMPORARY fix they did? Of course they didn't. Just told me to come back in and give them MORE money (that of course I can't afford) to see what's going on with the tooth because it still ached. And if I did, naturally they'd tell me some other asininely expensive procedure would be needed to fix it. I tried to tell them it probably hurts because, due to other medical conditions atm, I just heal slowly. But of course, their go to is to just have me come in. Again. And give them more money. I'm done. With this office. With it all. I'm done.

Great place. Very professional with the newest dental technology and best trained competent…read moreDoctors, Hygienists, technicians and administrative staff!

I needed an emergency root canal. I was able to get an appointment immediately and I couldn't be…read morehappier. I was fearful due to past root canal experience. This was completely different. The staff is professional and concerned for your comfort. I arrived at the office in tears due to the pain I was experiencing. As soon as I was seated and Dr. Doan did the initial exam to confirm the exact tooth that was the issue, she numbed me and I felt nothing after that. Dr. Doan checked in with me periodically during the procedure to ensure my comfort. I'm so grateful I chose her office. I highly recommend calling for an appointment This was as wonderful of an experience as a root canal can be.

Dr . Doan is wonderful and very knowledgeable ! She…read moreexplains everything before the procedure . Highly recommended . If I could give 10 stars I would!

They did a good job with my root canal, but today I received a call from them that the insurance…read moreoverpaid by $2 something, and that I would have to come PICK UP the check! It would cost me much more in gas! I asked if they could mail it, but they said they couldn't do that! And why didn't they just give it back to the insurance company? So basically they overcharged me, but want to inconvenience me for it!

Who ever thought a root canal would be an easy, painless experience??? Believe all the good reviews…read moreabout Dr. Kraut. Everything people have been writing- like how he walks you through the process, was 100% accurate. He was methodical, explained everything, and there was NO pain. It was the easiest root canal experience EVER. You can tell he has done a million of these, and is the best at what he does. A work colleague begrudgingly told me he was getting a root canal one day and when he told me it was with Dr Kraut, I was excited to fill him in, to his relief, and no surprise- he had the same positive experience.