After receiving sloppy and subpar dental work from a dentist in another town that left me in pain…read moreand with filling falling the same day they were done, I reached out to Griswold Dental Associates on relatively short notice for a consultation. From the moment I walked in, the ladies at the front desk were incredibly kind, welcoming, and helpful--setting the tone for a truly positive experience. Dr. Katzoff saw me quickly, assessed the situation, and immediately offered reassurance that the issues could be fixed--and that I wouldn't have further problems once they were properly addressed. I chose to wait about a week and a half for my new insurance to take effect, and then I returned to have the work done. From the moment the procedure was completed, I could tell it had been done right this time. Fillings that had previously fallen out were replaced and felt completely normal again. A more serious issue with a molar in the back--something that had been causing sharp pain when chewing--was also corrected. The pain is now gone, and the poorly done fillings were fully and properly replaced. We were also on a tight schedule, as my family and I were preparing to leave for vacation, and the office went out of their way to accommodate us. I'm genuinely thankful for the professionalism, skill, and care shown by Dr. Katzoff and his entire team. I look forward to returning regularly for cleanings and continuing my dental care with a practice I trust.

Amazing dentist!! I walk into the office and the immediately ease my anxiety. I've been to several…read moredentists and this group is by far the best! They clearly care about there patients!! Never have to wait for my appointments!

I am a patient of Shoreline Periodontics in Middletown CT…read more It's been 2 months since my appointment and I am due funds back from Shoreline for over payment. The check was not received in 60 days now but promised in 3 weeks. No one seems to know what is going on at your branch in Middletown regarding this. They say the check is in the mail but months pass and no refund was ever received. They don't return calls over there either. Can you speak to someone in your Middletown staff to facilitate this. This is the most unprofessional behavior I have ever experienced from any dental company. Please resolve this asap, TY. Just ask them to send the check out for the $450.00 you guys owe me or find out why they are dragging their feet here. They will know who it is. Sorry for the bad review, but you guys earned it.

-1 star , Dr. Pearce knowingly worked on my two teeth that had root canals, knowing that they were…read morepainful and unstable , naturally thousands of dollars later they had to be pulled, she did one for free of course, telling me the second one could support a crown and would be fine despite the cavity. The dentist I went to said no, he could not in good conscience and said it would also have to be pulled. Found an excellent periodontist , Dr. Gulino, in Groton. He saw me the same day, knowing I was suffering and a week later he removed the stiches and said Im healing there nicely. What a difference in quality of care and compassion.

Very professional and caring. The staff is always courteous and respectful. The practice is quite…read morelarge but it's clear they value their patients.

8/25/26 Best Dental Care provided to me today! 1filling expertly taken care of by Dr. Brendon…read moreGouin, completely pain free including his administration of the novicane! Who does that, right? That can really sting if not done his own special way (truly)! Office experience was exceptional; having Kayli as his assistant was a dream come true-did I hit the lottery today! It certainly feels that way. If you're on the fence-JUMP! I know for a fact you could never do wrong. I voted them for many awards recently and in the past. Just Tops!

I've been coming here for 6 years and this practice is amazing! The front desk staff is very…read morefriendly, the nurses and medical assistants are knowledgeable and also friendly. With health insurance getting worse by the day, the girl who does the billing is very friendly and she will help you as best as she can to get your billing issues solved. The doctors are amazing especially Dr. Mayeda! He took my complaints seriously and scheduled me for surgery, and after I had the procedure he had me on a good medication regiment to help ease the endometriosis. I recommend this office to everyone!

In the past year I have had three great experiences with teeth cleaning from Laura the Dental…read moreHygienist who cleaned my teeth. She is professional, friendly and extremely good in her career. 5 stars

Stephanie was excellent and thorough. She even showed me in contrast areas that I was brushing, but…read morenot getting all the plaque. They did a scan of my entire mouth and explained everything completely. Office staff was courteous and helpful and the environment was exactly what you would expect from a top-tier dental service.

I had an emergency this week because of a tooth problem and Dr. Vail came right to the issue and…read morehelp me out. I've been going to her for a long time and recommend her highly.

The receptionist was prompt in interacting when I came in and efficient…read more Almost no wait time to be taken to the back. The Dentist was very friendly and confident. Puts you at ease.

This was my second root canal I had done recently. I attempted to go to my previous provider, but…read morethey couldn't get me a timely appointment. I was anxious about changing providers but this group was able to schedule my consult the same day, and the procedure was completed within 48 hours! The office is clean and equipped with state of the art technology. The staff is very pleasant and my experience was amazing! I highly recommend Dr. Tran to any dental-phobes who might be in need of a root canal!

This was my 2nd consult with Endodontist. Upon my initial interaction with Dawn at the front desk…read moreI was met with warmth and asked a lot of questions about the office and Dr. Lisa Tran. Dawn has 30+ years in that office and was sympathetic to my situation. This is a long post for those who have trauma or sensory issues - please read. I went to this office because I am an adult with trauma. I didn't go to the dentist until I was 11 and having my teeth cleaned took 4x due to swelling and cavities. It was horrific. Recently I had a crown at Aspen Dental after leaving a dentist in Griswold due to coverage changes and they said I had $12K of work to be done with cracked teeth that didn't show on xrays (later found out upon returning to Griswold Dentist). They did the first crown at Aspen and I had unexplainable trauma as I started to cry and felt a panic attack. I also had wisdom teeth out when I was 20 and they gave me a shot of novocaine to the roof of my pallet that I almost passed out as I suffer from sensory issues. Later, I found out later this is one of the main reasons women have trauma in a chair from sexual trauma and I was molested and raped when I was younger. So, I knew I needed to have potential laughing gas (nitrous oxide) and wanted a dentist that is emphatic and understood the situation. Dr. Tran had Ashley assist in the procedure and she was very nice and understood my needs. I brought earbuds and listened to music so I didn't hear them. Dr. Tran and I talked before about the complexities of my issues and she was so sympathetic and touched by what I shared - not making me feel bad for having hangups about my needs. During the procedure, she explained everything but I didn't want to know and said to just do it. She did not have to give me a shot to the roof of my mouth, nor did I need nitrous. I needed trust in knowing I was safe. I had a major abscess in that tooth and it's been 1 week out and I am thrilled to say I feel great. I would drive for hours to see her if needed. She's an incredible person....and an expert in her field. I can't say enough good things about this office. I have a child with sensory issues and know Parents are always looking for experts in field who can work with those that are sensitive - she and their office would be the ones that fit this need. Thank you to the entire staff for creating an environment of psychological safety and learning about the whole patient. With gratitude, Suzanne Arena

I have amazing experience going to Norwich Family and cosmetic dentistry. They are caring,…read moreprofessional and friendly They're great with kids and overall five star ratings review all around. Always look forward going back to my next appointment.

I highly recommend this place. ALL of the staff are very considerate of people like me who have a…read morefear of going to the dentist. I literaly would have the dentist sweats and now I'm not. In the past month I have not had any pain with the procedures done. One of the procedures done was a root canal & there was no pain.