Teeth cleaning at its best!! Thanks Daniel for getting those hard to reach spots. See you in 6…read moremonths.

Jenny was awesome! She is a hygienist who is knowledgeable, personable and great bedside manner…read more She gave me tips to keep up my maintenance in between cleaning. She was playing good music, had a great attitude and showed pride in her work. My teeth feel great and very appreciative of her service. Also, check in and check out was speedy and informative. I knew my out of pocket expenses and had my next reservation booked, all services in under an hour. I've been coming to this location for over 10 years and this has been the best service provided all around. Thank you!!!

for all new patients, reconsider this office as your dentistry, specifically if you are under any…read moremedical care that recommends no radiology. Unfortunately, the dental hygienist, manager and receptionist will make Medical recommendations to have radiology done, and if you can not comply they will be rude and not render care. Awful experience with office Manager, Nicky and the receptionist I barely understand. Lack of Customer Care.

Not a good place to work. Dr fires people. Never keeps same staff…read moreNo benifits. Cuts hours and doesn't keep her word. Very deceptive. Would not recommend working at this place

The most friendliest staff you ever met from Dr. Picard right down the chain of command. A+++++read more

I have used this office for cleanings for a few years now. Thankfully nothing more has been needed…read more The staff is very friendly and professional, making for a great experience. If there is a need for anything more extensive in the future, I look forward to the same level of care.

Unfortunately, dentists and hygienists do a poor job of doing a "periodic exam". At this office,…read morethey charge $55.00 for this service every time I get my teeth cleaned. They do not look all over my mouth, tongue and throat like I have seen in a NIH pamphlet- https://www.nidcr.nih.gov/sites/default/files/2017-09/detecting-oral-cancer-poster.pdf and an ADA video- https://www.youtube.com/watch?v=7mv073MJzlg If you charge the exam fee, do the job thoroghly.

Top of the line, clean facility with kind and caring staff! Always a great experienceread more

When Dr. Malesra took over Branch Village Dental, my wife and I decided to stay at the practice and…read moregive him a try. In late 2023 I began experiencing discomfort on the palate side of my gums and decided to wait a short time until my cleaning visit in January 2024 to have it looked at. The hygienist I had was pleasant to work with but, recently, has shown that she did not use good judgement. After looking at my issue, she had no idea what the problem was and left me with the impression that there was nothing to worry about and that it should clear up on its own in time. She not only did not have any idea of what was going on, she also did not feel it important enough to consult with or ask Dr. Malesra to spend a minute to look at it. My next visit was in July when the doctor would examine me. The discomfort had not gone away. Upon examination, he said that I probably at some point had a food particle, such as a popcorn husk, stuck under my gum causing irritation, but he did not find anything. He then advised that I try rinsing my mouth with 3% hydrogen peroxide three times per day and get back to him in a few weeks. After that he gave me a prescription for Chlorhexidine. Both did nothing. A few weeks later Dr. Malesra took an X-ray and said I might have gingivitis, recommending I see a periodontist. I went to the periodontist that he recommended. That ended up being a big mistake and a total waste of $115. I will spare you those details except to say that he mentioned that the x-rays Dr. Malesra's office sent to him were dark, blurry and unusable and had to take one of his own. Being totally unsatisfied at the point, I chose to see a different periodontist, one that my wife had seen. The difference between the two were like night and day. He, too, thought the x-rays were bad and had to take one of his own. He performed a complete checkup, took photographs of what he suspected and, after some time, did a biopsy as there were white bumps that proved to be Leukoplakia, a problem that could possibly end up being oral cancer. More time will have to pass to determine if this is the case. The point here, though, is that had the hygienist done her job and had Dr. Malesra look at me in January instead of having to wait 6 months, what may end up being cancer could have been caught six months sooner and most likely better treated! On a Tuesday, I tried calling Dr. Malesra and spoke with a receptionist to set up a time to speak with him to discuss my feelings. I was told he was at lunch and she would have him return my call. It took three days before I finally received a call from the office manager wanting to know what the issue is. I told her I wanted to speak directly with the doctor and she said she was told to speak with me instead. I could not speak with the doctor. I feel any small business owner who refuses to speak with an upset customer directly is a coward and a very poor businessman and should not run a business. To sum it up, in my opinion, it appears both the hygienist and Dr. Malesra are only adequate in their basic job functions, and when there is an issue outside of normal cleaning or pulling a tooth, they are not of much value. I recommend looking elsewhere if you are looking for a great dental practice. Both my wife and I have left the practice with no regrets!

Branch Village Dental has a very friendly and professional team. Dr Malesra is a wonderful dentist…read more He has a gentle touch and kind demeanor. I have total confidence in his care. I look forward to seeing this team on each visit. I highly recommend them.

Highest integrity assigned to Dr Matt. He evaluated me thoroughly and said I didn't need treatment…read more He could not improve on what I had. I was disappointed but really appreciated his not taking my money for ineffective treatment. Highly recommend him!!

Dr. Matt is amazing! Going there as a "grown-up" to get braces was nerve racking. I was not sure…read morewhat to expect, but the second I met Dr. Matt, I knew I was in good hands. He makes you laugh the whole time, explains everything he is doing and is not satisfied until he has done the best job he can! His staff is super friendly and you can tell that they all care about each other and the clients. When I got my braces off, I was sad that I would only have to stop in twice a year!

Wish I had come here years ago!!! My husband has been a client of Dr. Yousef for several years. He…read morenormally goes for cleaning and hasn't been to too many dental offices in his lifetime. He used to be one of those people who avoided seeing the dentist unless there's pain. He thinks they're all the same, but they're not! My previous dentist would point out certain problems, like a chipped tooth and receding gum lines but never bothered to suggest any treatments other than an expensive mouth guard to keep me from grinding my teeth at night. It really annoyed me that he made a joke about my chipped tooth. One of my fillings started to wear down and became sharp like a dull saw. Luckily my previous dental office had a long wait for openings and I managed to book an appointment with Dr. Yousef for an earlier appointment! After a cleaning and assessment, he noticed my chipped tooth, receding gum line and immediately had treatment plans in mind. Dr. Yousef fixed my chipped tooth, smoothed down my chain saw molar, and filled in the deep recesses of my receding gum lines, which would avoid Gum Graft Surgery in the future. He did all of this in less than one hour!!! I was amazed!!! Also, I love that he's polite and respectful and doesn't make stupid jokes like my previous dentist, even though he's not a very talkative man. Btw...I opted for no local anesthesia because I hate having a numb mouth for hours. I really appreciated how gentle, quick, and efficient he was. The dental hygienists and front desk people are also very nice. Highly recommend Family & Cosmetic Dentistry!

Very poor customer service. Tried to make a first time appointment was told that my insurance was…read morenot active that they could not find it. I proceeded to call and verify with my carrier as it has been used numerous times before and has processed many claims. Verified my information offered to drop off my member services card and was given a rude answer that they could not do anything. I tried to hang up and maybe get another operator to give my information over to perhaps my name was incorrectly spelled instead this person had the same attitude claimed they heard me "badgering" their coworker. Just very rude in general. Poor customer service skills.