for all new patients, reconsider this office as your dentistry, specifically if you are under any…read moremedical care that recommends no radiology. Unfortunately, the dental hygienist, manager and receptionist will make Medical recommendations to have radiology done, and if you can not comply they will be rude and not render care. Awful experience with office Manager, Nicky and the receptionist I barely understand. Lack of Customer Care.

Not a good place to work. Dr fires people. Never keeps same staff…read moreNo benifits. Cuts hours and doesn't keep her word. Very deceptive. Would not recommend working at this place

Wish I had come here years ago!!! My husband has been a client of Dr. Yousef for several years. He…read morenormally goes for cleaning and hasn't been to too many dental offices in his lifetime. He used to be one of those people who avoided seeing the dentist unless there's pain. He thinks they're all the same, but they're not! My previous dentist would point out certain problems, like a chipped tooth and receding gum lines but never bothered to suggest any treatments other than an expensive mouth guard to keep me from grinding my teeth at night. It really annoyed me that he made a joke about my chipped tooth. One of my fillings started to wear down and became sharp like a dull saw. Luckily my previous dental office had a long wait for openings and I managed to book an appointment with Dr. Yousef for an earlier appointment! After a cleaning and assessment, he noticed my chipped tooth, receding gum line and immediately had treatment plans in mind. Dr. Yousef fixed my chipped tooth, smoothed down my chain saw molar, and filled in the deep recesses of my receding gum lines, which would avoid Gum Graft Surgery in the future. He did all of this in less than one hour!!! I was amazed!!! Also, I love that he's polite and respectful and doesn't make stupid jokes like my previous dentist, even though he's not a very talkative man. Btw...I opted for no local anesthesia because I hate having a numb mouth for hours. I really appreciated how gentle, quick, and efficient he was. The dental hygienists and front desk people are also very nice. Highly recommend Family & Cosmetic Dentistry!

Very poor customer service. Tried to make a first time appointment was told that my insurance was…read morenot active that they could not find it. I proceeded to call and verify with my carrier as it has been used numerous times before and has processed many claims. Verified my information offered to drop off my member services card and was given a rude answer that they could not do anything. I tried to hang up and maybe get another operator to give my information over to perhaps my name was incorrectly spelled instead this person had the same attitude claimed they heard me "badgering" their coworker. Just very rude in general. Poor customer service skills.

I switched to Lincoln Dental several years ago and my long-time dentist retired. I've been very…read morepleased with the staff: in the office, hygienists, and dentists. After retiring several miles distant, I still do the drive in to Lincoln Dental. I find their fees to be "just right." I've had cavities filled and crowns out on. This time I called with pain on Sat. and an appt. was set up that fit with my schedule. Unfortunately I will need a tooth extraction, and they recommended that I arrange for that closer to home because of the anesthesia. But then they gave me an idea about what to expect, and questions to ask.

The office staff are nice. I just do not like the dentist assigned to me, and I am looking for…read moresomewhere else to go.

MALPRACTICE. NEGLIGENCE. UNETHICAL. BUSTED MY (previously healthy) JAW which is KILLING MY JAW,…read moreNECK and HEAD. PERMANENT, CONSTANTLY VERY PAINFUL INJURY. My good quality of life was shot to hell by these incompetent, uncaring frauds. UNACCEPTABLE. SHAMEFUL. You know you and your office blew it, Tyler, and wouldn't own up to it! I paid a huge price before I could get out of there! Lifelong injuries, pain and more medical issues and bills. Deceptive and experts at CYA. ---------Incompetent, insincere and haughty office "manager," Jenn, has serious issues, lies and does not care about patient health. Insults customers. Shocking how she gets away with it and shows no remorse. A fraud. -------DISHONEST, HARMFUL and DEFICIENT business/medical practices. Dental work always results in more physical problems and cost. Poor communication and explanation of procedures, risks and follow-up care. Always a new dental assistant who lacks competency. Office frequently over-charges and regularly makes last minute (even the day of) appointment changes, then, falsely shifts blame to the customer. Perform procedures w/o customer's prior knowledge of cost. Lie about cost. Complete disregard for how their incompetency and errors very negatively impact the patient. -------FAKE nice. Manipulative. NOT TRUSTWORTHY. Never take accountability or apologize for wrong-doings and excessive "mistakes." No empathy. Always trying to cover their 'you know what.' Practices like this should be reported to appropriate agencies and even sued. UNCONSCIONABLE.

I was scared of dentists for most of my life. When I finally found Dr. Phelan @ Exquisite Smiles, I…read morecouldn't have been happier. ALL the staff go out of their way to make sure you're comfortable. Procedures are explained very thoroughly, which alleviates a great deal of anxiety. Before any work is done, they go over your record, asking if there have been any changes to your health, current medications, etc. They're always asking "Are you okay?" or "Do you need anything?" or just stop when you signal to ask a question or take a breather. They never "dismiss" you and listen very carefully to anything you need to convey. (That's a HUGE plus in my book!) Compassion & quality time are first and foremost. Their finance department makes all the charges understandable and will set up the best possible payment plan for you, if that is what you need. If I could give TEN stars I would!

if your looking for a dentist this is it, Great staff very friendly, ive had Darlene as a hygienist…read morefor 18 yrs she does a great job cleaning, hence why i been seeing her so long,plus makes the time go by quick with her awesome personality & fun sense of humor. Dr Picard is very good at what he does looking at your teeth making sure everything is good while going over if you have any concerns i was in need of a crown & had it done worked out great!

I have used this office for cleanings for a few years now. Thankfully nothing more has been needed…read more The staff is very friendly and professional, making for a great experience. If there is a need for anything more extensive in the future, I look forward to the same level of care.

This guy is amazing. Took a lot of time with me...gave me an honest assessment when he easily could…read morehave took my money. He even waived the consultation fee. Would use them for any of my dental needs

Thank you so much Dr. Conforti and his staff for taking great care of special elderly lady with…read moretooth problems. God bless

Great office stafd, great dental staff, accommodating and convenient. Always get great care that is…read morefriendly. The team often accommodates my frequent appointment moves. Great spot.

It unfortunate that the office staff is so unhelpful, because the dentist and hygienists were…read morewonderful. They cancel appointments when you don't respond to a text message. No final day-of phone call, just a passive text two biz days prior and then a cancellation if you miss it and don't reply. I left work early, dismissed my two year old from daycare and showed up only to be turned away - not even an effort to get me in while I was there or even an apology for canceling. Bad service.

As always. my visit to Lindsay Brislin Dentistry today was great in every way possible... from the…read morewelcoming office staff, to the excellent dental hygienist to Dr. Brislin herself. This is one exceptional dentistry. Highly recommend their services. I'm happy about the whole experience... and my teeth are happy!

First time here - made to feel very welcome by everyone. Front office staff very professional…read more Regina cleaned my teeth and was awesome. Met with Doctor Brislin and she was great -- took time to explain everything to me . I am very happy.

My dentist just moved here from Pawtucket, taking the hygienists and staff with her. I had been…read morewith them for years, so the commute to Providence is well worth it. Today was my first cleaning and as always, everything went great. Easy street parking and a dunks across the street. Just a few minutes off 95, exit 38.

When I moved to RI, I found Capitol Hill Dental on Smith Street in Providence, RI through my…read moreinsurance. The office was conveniently located and walkable distance from my apartment. There is also a small parking lot in the back. When I enter the building, I go downstairs for general dentistry. There is a small waiting room with a few chairs and the hygienist will bring you back to the room when ready. I never had to wait more than 5-10 minutes before meeting the hygienist. From February 2022 to September 2024, I went to Capitol Hill Dental for all my dental visits mostly for just cleaning and exams. The front desk staff and hygienist were always very friendly and we had great conversations. My teeth came out clean and were healthy. During my visit in September 2024, the staff informed me that next month Corporate has moved the general dentistry dentist and hygienist to another office and this location was going to be closed. They offered me to make my next appointment in that other office in Johnston or Scituate or to change dental offices. I decided to look for another dentist office in Providence since it is more convenient.

I've been a patient here for several years and there's a clear pattern of unethical behavior. Years…read moreago, I had a cavity filled that didn't hurt before but caused ongoing pain afterward. When I returned, they took an X-ray to address their mistake and then charged me $200 for it. The tooth still bothers me to this day. More recently, I was told they accepted my new insurance, had work done, and was later charged $500 because they "never accepted" it--despite admitting they knew that beforehand. They told me I was out of luck and that they don't work with my insurance because situations like this happen. On top of that, my dentist was switched to her sister without my knowledge, and after a routine filling I was in pain for weeks. Overall, this office is dishonest and I would not trust them

Unprofessional treatment of patients. Shuffled around to doctors on staff with no continuity. I…read moresuggest seeking care elsewhere.