I have used this office for cleanings for a few years now. Thankfully nothing more has been needed…read more The staff is very friendly and professional, making for a great experience. If there is a need for anything more extensive in the future, I look forward to the same level of care.

All the stella reviews lead me to Dr. Picard and his team who are amazing. Came in as a new patient…read moreafter breaking a tooth of mine and they were able to take me in immediately to take a look. The atmosphere is very clean and noticed an air purifier in every single room which depicts the type of environment it is. From a technological standpoint, the facility is pretty tech savvy. The equipment used is unlike what I have seen in other dental offices that is for sure. During my operation, Dr. Picard was very knowledgeable as he was explaining to the assistant what they were doing and why as a learning opportunity which is great. Staff was very personable from the start which made me feel very welcomed. I've been to dentist many times but you can immediately tell that Dr. Picard cares for the best interest of his patients and takes his time to ensure everything is done properly which is greatly appreciated. He constantly checked up on me to ensure I was not in pain which is nice. Now I have seen first hand why Dr. Picard and his team has a 5 Star review. Highly recommended. - Danny S.

Outstanding care in a friendly, comfortable environment! I've been coming here for decades and…read moreintend to continue doing so!!

Dr Forman has been my dentist for years . I would never trust anyone else to take care of my teeth…read more He is very patient and reassuring when I have questions. The doctor definitely cares about his patients . The entire staff is friendly and goes out of their way to schedule appointments quickly. I definitely recommend Dr Forman for any dental work

I've been a patient here for several years and there's a clear pattern of unethical behavior. Years…read moreago, I had a cavity filled that didn't hurt before but caused ongoing pain afterward. When I returned, they took an X-ray to address their mistake and then charged me $200 for it. The tooth still bothers me to this day. More recently, I was told they accepted my new insurance, had work done, and was later charged $500 because they "never accepted" it--despite admitting they knew that beforehand. They told me I was out of luck and that they don't work with my insurance because situations like this happen. On top of that, my dentist was switched to her sister without my knowledge, and after a routine filling I was in pain for weeks. Overall, this office is dishonest and I would not trust them

Unprofessional treatment of patients. Shuffled around to doctors on staff with no continuity. I…read moresuggest seeking care elsewhere.

This is not a review of the dentists at Brite Smiles, Apple Valley, MN but is a review of…read moremanagement. My husband and I have dentalplans.com. He arrived for his appointment on Dec 12, 2024 to be told it was cancelled on Nov 1, 2024 because Brite Smiles had decided to no longer be enrolled in the plan. We receive no call, no email, no card from them about this cancellation. To further comlicate their incompetence an appointment was made for me just a week and a half prior. Apparently, the reasoning behind this decision was cost-savings. Well, Brite Smiles just lost two customers, plus those enrolled in dentalplans.com. Beware!

We had a horrible experience with my son who is difficult at the dentist. Dr Alamad was very…read morecondescending and had me restrain my child for an exam and cleaning. She implied my son doesn't like the dentist because I am not "strict" enough. She refused to use gas because "cleanings are easy" and said he just had to get through it. I am appalled that she is a pediatric dentist. She clearly had no understanding of how to approach children who are afraid. Our family dentist was more patient. We will never come back.

Exceptional in every way: Dr. Galanis is absolutely superb both as a clinician and as a person; the…read morestaff is very helpful; the facility is clean and inviting; and parking is so easy. I would not go anywhere else!

Literally the worst place to deal with. Making an appointment a year ago was a pain had to come…read moreinto the office to make it. Have to say the dentist is great the tech I got was great but then I scheduled my 6 month out appointment, got it cancelled on me, which I get. Got rescheduled for a day that wasn't great for me because their office books out so crazy far and they barely can fit you in. Had to cancel because my son was super sick so short of me bringing a sick kid to the office had to cancel. Told them I would pay the 50. Tried to re book they said not until I paid. I get it. Put me on a cancellation list for appointments though which makes zero sense. Called me I booked the appointment which was great because I had forgot. Got told THROUGH TEXT my appointment was cancelled due to not paying and not having records from 8 YEARS AGO. Shouldn't this have been told me when I made the appointment? Now I'm out an appointment AGAIN. I get it. Ok. Got records from old place. Still won't make me an appointment because the dates were not on the paper work. BUT TOOK MY 50 DOLLARS - and all because they couldn't see the dates on the paperwork?? You have my records and my money. Ok. Called old dentist office back and said they didn't send what they need. That dentist office was like yeah we did also they told me needing those records to make an appointment was crazy. Agreed. So I called back said Nevermind. Super annoyed. Also out 50 dollars for a rescheduled on their end appointment. I just want to get my teeth cleaned since I pay for it

I went to mark a few times now . my last visit was for a cavity he was suppose to take care of ,…read moreinstead he grabbed a long stick kind of q tip and applied some kind of medicine on my gum, and said we will see how this goes ! went back had X-rays done and that same tooth The cavity was worse! went to dr Ruby and she took care of the cavity and said it's close to The nerve now and hopefully won't need a root canal . which in my opinion should of been taken care of with mark but for some reason didn't want to do it ! seems to be all about the money . a root canal is a lot more money than a cavity fill ! just saying .

i went to Dr Mark Paolucci for an abscess. I was evaluated by Dr Ruby and was told that it could be…read moretreated with a root canal to save the tooth. But Dr Mark didn't want to be bothered since it was "5:00 and he wanted to get home for dinner and it would inly last a couple of years anyway "...he literally said those words to me. He convinced me to let him pull it. TERRIBLE experience. I later went back for swelling and pain which he proceeded to blame me for, even though I was following post care instructions. He was very rude saying I have to keep it clean and stay away from mexican food (which I do not eat). i later found a piece of tooth in the hole which I saved and went back. he didn't want to aee the tooth fragment and wouldn't even look in my mouth. He is terrible and narcissistic. Do not go to him!

Thanks to Victoria and Dr.Shah for their excellent work everything went smoothly today always on…read morepoint

I went during pandemic due to not many dentist open and had an issue with some of my bottom teeth,…read moreI had decided to get them all extracted and wanted to discuss implants instead of dentures, Got we will come back to that. The main dentist reprimanded a tech right outside my door and it was very unprofessional. Day of extraction appt, after 3 hours late for my appt, i asked if was going to be soon if not I had no issue rescheduling. Told will be in a few minutes. Another hour goes by and i go back to desk this time to just reschedule when said oh no she is coming to get you right now. Once in room waiting on surgeon and he and his assistant come in laughing but in a more sexual way, thought that was odd. I said i was ok to reschedule seeing as he seemed to be running so far behind. at this comment he was not happy, i said if running that late maybe ask desk to let people know and they could come back later. He got more upset at that and said " things happen" Honestly i think the thing was an adventure with the tech. After he was done and i was waking up, he rudely said i even left you impacted wisdom tooth in. "how is that". I was too out of it to even catch on before he left the room. Next on to 1st set of teeth which not going to say much about as too swollen to have any idea on fit. went back a few more times to adjust never fit good for more than couple hours before hurt again. Everytime they made my next set of dentures they used WAY too much of the goo and it made me gag. once time i started to choke and had to spit out the set and they got mad they had to start again. I asked many times not to put so much in, but never listened. Most times I was there it was like the dentists were more interested in extra curricle activities than my needs. I never did get a pair of good bottom dentures to wear and now I am looking to have top out and definitely going elsewhere, and will see about getting a new bottom denture done also

My experience with the Franklin office was five star. Right from the initial phone call to set up…read morean appointment, I could tell this was going to be a good experience. The secretary was super friendly and helpful with insurance and billing questions. I have never been to this office before . On the day I arrived to the Franklin office for my procedure, the staff was extremely friendly , polite and set my nerves at ease. I then met with Dr Gorham. She was super professional, friendly and walked me through the entire procedure before, during and after. I would highly recommend this office and rate the Doctor and staff as exceptional.

After drinking my morning tea with a straw because any liquid hot or cold sent me into orbit, I…read morecalled the office that I might get an appointment. While they were fully booked they gave me a time to come in to be seen. I was forever grateful for their kindness. I was the last patient at the end of a very busy day for this office. Dr. McGough and her assistant could not have been more upbeat and pleasant. When it was determined that I needed a root canal, they happily stayed late until they finished me at 6:45 PM. I can't say enough good things about this practice. I have had other root canals done here with various other doctors and they all have the same work ethic and amazing patient care. This office is rare in today's fast paced busy world, where many offices would have told me to make an appointment another day. If I could give them 10 stars I would!