I rarely leave reviews this negative, but Mint Dental of Franklin absolutely earned it. The hours…read moreare completely inconvenient, and worse than that, they almost never answer the phone--good luck getting a live human when you need to reschedule, ask a question, or even confirm an appointment. On top of the poor communication, the prices are outrageous, especially given the mediocre service and lack of basic patient courtesy. I gave them a fair shot, but the experience was so frustrating and underwhelming that I switched practices almost immediately. Just not a great dental office by any stretch--unresponsive, overpriced, and poorly run. Avoid if you value your time, money, or sanity.

This office is terrible! They want you in pain and offer nothing to help you feel better, but a BIG…read moreBill! Quote you a price for care and then the day before tell you Ooops we made a mistake add a few $1000.00 dollars to that quote! HORRIBLE! When I was having a tooth removed I had to keep raising my hand because I could feel the pain and I have never had to do that at any other professional office EVER! It's like they are too cheap to numb you up properly. I was really disappointed in this practice and would not recommend anyone in pain to go there! There are many other wonderful dentists in our area and Mint Dental is not one of them!

Here's why I give 5 stars: 1- Super kind, empathetic…read moredentist. You won't be shamed if you haven't been seen. He's positive and understanding. 2- Talk about ethics. Does right by patient rather than pocket. Can't say enough. 3- Office is modern and up-to-date equipment. 4- Comfortable and waiting area is very child friendly. I'm considering moving my kids from Chestnut Dental to this office. I have recommended Dr. Saadi over and over. Can't say enough. Don't hesitate if you're looking for a dentist who'll do best by you. Also good experience with Dr. Urban who does dental implants. Job well done.

Arcadia Dental is the kind of practice that always recommends additional services, like cosmetic…read morecrowns that you don't actually need, and four cleanings per year when your insurance only pays for two. I stayed at this practice for years long than I should have because I liked the hygienists, but their business practices are shady. If you go here, beware their scare tactics and be ready to ask another dentist for a second opinion.

Best dentist ever!!!! I wish I had before and after pictures. She replaced my 6 front crowns and…read moreafter 20 some years I can smile again. My front teeth were short and didn't look good at all. Dr. Khalil was able to trim my gums and put longer crowns and this made my smile beautiful!!! I can smile in my pictures now!!! Recommend Dr. Khalil; she is a real professional and takes pride in her work. Thank you so much Dr. Khalil for giving me my beautiful smile!!!

Care is adequate, but the office may constantly change your appointment time or cancel at the last…read moreminute. This happened to me four times. At first, I tried to be accommodating; everyone has emergencies sometimes. Then I decided it was too inconvenient to have a doctor who consistently did this. If you don't mind this, then this may be the dentist for you.

Went there for cleaning and told them I could feel a cavity in my back tooth. They ignored cavity…read moreand only one anted to fix the expensive things; bridges, crowns. Never even called back to fix cavities because they only wanted to fix big things

Left the dentist office in a better mood than i came in! Everyone was so nice and it felt very…read morecovid safe. I drive an hour to get to this specific gentle dental office because the staff is so nice and trustworthy. Highly recommend!

4/14/2026 I showed up a few minutes early for my appointment…read morefor a cleaning and an oral exam. I was told she had cancelled my appointment because I supposedly didn't 'CONFIRM my appointment'. WHAT? Evidently I was supposed to be home to answer (I have a landline) her phone call, but I wasn't there for a while, thus the appointment was cancelled. How rude and stupid is that! Then she said she could fit me in the next day. Ahhhh, no freaken way. I told her I would find a better place and walked out. Ten minutes later I made an appointment at another office nearby. When I told them about Alpha Dental they just shook their heads and said they would never treat their patients like that.

Went to a couple of appointments at the Franklin office. While the work that was performed was "ok"…read more... my first visit left my mouth bruised up, on my second visit i was stabbed in the face by the dental assistant with a dental pick because she was not paying attention. Afterwards I was hurried out the door ... After cancelling my next visit (who would go back given what happened) now there is a nonsensical no-show fee attached to my account along with other extra charges. Upon questioning them, I was met with a confrontational attitude, unwillingness to remedy the situation, and threatened with more charges from times I had previously re-scheduled other appointments.

In February, I made a consultation for my son and was quoted a price for dental work to be done…read more After I agreed to the price, I made the appointment and he went back to have the work done. Once the work was completed the price was $272.00 more than what was quoted. I spoke with the billing department and explained what was quoted and what I agreed to pay. After several phone calls back and forth and checking with the Dr. they agreed to the price that was quoted. I was also told that they didn't accept my dental insurance because it was out of network and the work wasn't covered, therefore, I paid the (quoted) balance due in full. Today, I received a bill from them which showed that they billed my dental insurance the $272.00 and the insurance paid $177.60 with a balance due of $94.40. After speaking with the billing department again, they said that my son was over 18 years old and that he approved the work that was done. I explained that I was the one paying for it and I went with him to the consultation and approved the work, not him. They kept telling me that it was a 2 step process and that's why they charged me the extra money. I had to remind them again that I received a quoted price from the Dr. and if it was going to be more money than what was quoted, they should have included it in the initial quote. Today after going through this ordeal again, they said they would credit my account the $94.40 but still received $177.60 from my insurance which was more than what was agreed upon. Make sure when receiving a quote it's for all the work that needs to be done not just the first step.

Been using chestnut dental for almost 20 years since I was a little kid. Have had to go back…read moreseveral times this year to deal with some dental work. Dr. Blattman is great, as is the rest of the office staff. Very patient, always answers my questions and puts my mind at ease, considering the dentist can be a chore for a lot of people this kind of approach is what I look for in someone taking care of my teeth.

I love this place! It is a great find. If you go once, I'm sure you will become as loyal a customer…read moreas I am. Dr. Jas Arora is top notch. I have never had a dentist as good as her. In fact, all of their employees are excellent. They made dentistry better than it has any right to be!

STAY AWAY! I was told my son had 9 cavities! I Got a second opinion and he had zero cavities. They…read moreare frauds and It's sickening that they would destroy a childs teeth for money.

Dr Yang is so good and experienced! He took out three badly decayed teeth and did it fast and…read moreexpertly. I will be going back to get the other ones fixed. All in all they are good and very conveniently located near Beaver and Grove streets.

I can not say enough great things about this local neighborhood dentist office. My husband and I…read morehave been going here for 6 years and the service is outstanding. The front desk meets you with a big smile and they are happy to help me. I like it when I am greeted by my name. Michelle has gone above and beyond scheduling appts and really understands my insurance and makes it seamless at the office. I have had a couple of dentists but Dr Tran is the best. He is friendly and is quick and efficient. I just had a root canal and no sweat ! That root canal went into the next calendar year because Michelle pointed out my benefits and and that saved me a ton of money. Also I knew Dr Tran was there if I needed anything.

We loved this office a few years ago, but sadly the dentist who was so kind and so very good moved…read more Since she left, this place has declined to the point that I wouldn't recommend it to anyone. My daughter chipped her front tooth and they said it was too far gone for them to do the filling. We went to another dentist who did. The next cleaning, they scraped it as if it were a natural tooth and the next morning the new bonding fell off. I called in advance of our next appointment and asked if we needed to reschedule because we could not be late for a gymnastics competition; they assured me that we would be out. They kept us late with no place to stand or sit. When I went back to the office to speak to the dentist, my children were let standing in the hallway, and they heard the office staff complaining about me needing to go to gymnastics. They used a sarcastic tone, and my daughter was shocked. We left the office after that interaction. When the new office called to get the records, they mentioned how unprofessional the office staff was. Today, I was reminded of this whole ordeal because I filled out the medical transfer forms 4/1, and they still had not sent them. When I emailed to ask why, I received no response. Simply put, terrible service.

My son needed a filling and sat in that chair 3 hours. The dentist re-did his tooth 3 times taking…read morethe filling out 3 times and putting it back in because it "didn't dry". The tooth ended up hurting him even more so I brought him to my dentist to have it fixed. I am not a fan of the current dentists that they have there. It used to be a really great group of dentists, but they all left.