After roughly 22 years, a root canal I had from a previous dentist failed. It was spotted on X-ray…read morefrom my current periodontist and cosmetic dentist roughly in 2013 however. They had watched it continuously yearly. It decided it was "not playing games anymore" and I knew it was infected. I went to urgent care and all the doctor had to do was look at my gums near that tooth to know there was an issue. She prescribed Augmentin. As the tooth had the root canal, I didn't have an idea an infection was there, until the day after Christmas. I couldn't bend down without it throbbing. I couldn't touch way up at the root area without it hurting, and because of where the tooth is located, I couldn't smile or laugh without pain. This Endo Group got me in ASAP so that Dr. Choi could look at it. X-rays were taken, and he confirmed that there was indeed an infection, and that the best option at this juncture would be a procedure in layman's terms, where they go into the gum and clean out all the diseased and infectious tissue, cut a small part of the tip of your root off, and then fill the top off so that nothing gets back down into the root. Dr. Choi did state that he doesn't preform this particular procedure and that only Dr. Nagel does, so they booked me with Dr. Nagel very quickly too considering this was all during the holidays for another consult. Dr. Nagel stated he could perform it after looking at my X-rays and the tooth, and conveyed to me that if I desired to get this tooth fixed more quickly, he worked mostly out of the Framingham office. (I did meet with him and Dr. Choi originally in Milford) When I asked the scheduling department what they could do, luckily for me someone canceled, and I could have the procedure done the day after I saw Dr. Nagel, but in Framingham. The procedure was painless as Dr. Nagel knows exactly how much local is needed, & I felt nothing. The procedure was also extremely quick. You're booked for an hour, but most of that is simply prep (numbing) and it felt like he wasn't in my mouth that long. When we did speak during consult, I did convey to him, that I am the type of individual that doesn't desire a play by play of what someone is doing in my mouth as I suffer from panic attacks. He stated he would only tell me when he needed to leave to take X-rays, which made me feel better. He also asked me NUMEROUS times how I was doing. So he not only performed a pain free surgical procedure, but he made sure that you were doing well every step of the way. They even gave you a blanket if you felt cold. There was ZERO bleeding afterwards because of the cauterizing he did as well. So you're not walking out with a whole bunch of gauze. Or blood all over your lips. He prescribed Amoxicillin, a prescription mouth wash, and I don't like pain killers, so he gave me 800 ibuprofen which you don't even need to take much of it. I'm on day 5 of healing, and I think I took 1 for three days. Not the 2 as I didn't need it. It's healing outside of the gum wonderfully. You wouldn't know he did anything to you. He did inform me on what to expect. I had no bruising which I was happy about (but he stated that could occur), minor swelling that has went down to almost nothing. He genuinely cares about his patients and their concerns. He listens attentively, and you will see that, as he's performing your procedure (whether it's a root canal, or an apic that I had performed) that he listens to all your fears and makes sure you are doing wonderfully every step of the way. He's excellent in post op care instructions, so you know exactly what to expect and what you can and can't do. If I ever need another root canal or this particular procedure, I would not hesitate to book him in a heartbeat. Thank you Dr. Nagel for being an exceptional doctor. It is appreciated more than you'll ever know.

By far the best care and group of endodontists and periodontist in New England. I've had 17 Root…read moreCanals with Dr. Nagel and he is the best. Highly recommend this amazing group of Dr's and love that they have all the newest equipment to make things easier and more efficient!

Dr. Evan Wardius, and his assistant Denise went over and above to take care of me. I called in a…read morepanic on a Thursday, I was retiring the following Wednesday and my insurance would end. I needed a dental implant ASAP. Denise spent two hours on the phone with my insurance on Friday morning. On a telemedicine call Friday afternoon and Monday in the chair having the work done. Everyone was so accommodating and pleasant, never did they make me feel like I was imposing on them. They definitely went over and above to take care of me. What made this even more amazing I had not been there in two years. And the time before was a cold call from my dentist for a tooth to be pulled and the fit me in that day. I have never been to a practice that treats there patients so well. They really have it all together in a state of the art facility.

I was very happy with Dr. Wardius and the work went without a problem. I was told what my final…read morepayment would be and received estimate from insurance. Very much like others(Whom have commented) the office staff leaves MUCH to be desired. I paid my bill in full for the amount i expected and had been told. That was my last visit in Sept. In February i received a email saying i owed 470.00 for a CT scan. I paid in full what i was told to pay in Sept. I contacted the office and asked why the first i was hearing about this was 5 months later and the response was i owe the money. I told them i paid in full I paid 5500+ on my final visit. Today i received a call from a collection agency saying i had been delinquent since Sept. and payment was due in full. I pay my bills, excellent credit score and to be sent to a collection agency and effect my credit over there shooty billing is a place i would stay far away from. I also will be in touch with my referring dentist. I hope they enjoy the $470.00 dollars as i am hopeful this will help others not get caught in what seems to be a common sneaky pratice.

Really great practice! Went in to have a broken tooth removed and then get an implant on a friends…read morerecommendation. Lovely office with courteous staff. Dr. Handsman was efficient and very knowledgeable. I felt very comfortable despite being a little nervous at first about a trip to the dentist! Would recommend to anyone!

Dr Handsman is the most professional, kind, and knowledgeable periodontist that I have ever had the…read morepleasure of working on my mouth. His entire staff is caring, and knowledgeable. They give quality care with kindness.

If you have heard horror stories about getting a root canal, then look no further to ease your…read moremind. I have had many fillings done through my life, and let me tell you, some of them were more uncomfortable than getting a root canal. Dr Stern explains everything, and has such a great sense of humor that makes you feel at ease. If there were more stars, she, and all her staff would get them.

My dentist referred me to WE to get a 3D x-ray to determine if root canal was feasible (visible…read morecracks above gum; through-the-cheek x-ray looked OK, but 3D shows more). WE refused to do the 3D x-ray. When pressed, she said she could do the 3D x-ray after doing a root canal - if I wanted it. [Why do the test to see if root canal is feasible AFTER the root canal?] Instead, she duplicated the through-the-cheek x-ray that the dentist had done a few days earlier. [Supposedly, ADA recommendations on lead shielding have been relaxed because, among other things, with digital x-rays, there's no need for duplicates. WE doesn't use lead shields AND does unnecessary x-rays.] Then, WE did the same exam that the dentist had done - though following an inflexible procedure: Positioned my arm on my leg and said to raise it if I felt pain. Tapped on a different tooth. I looked at her and said, "Of course it doesn't hurt; you're tapping on the wrong tooth." She started over again, placing my arm on my leg... I glared at her as she tapped on the wrong tooth again. Eventually, she tapped on the tooth that I had gone to her for, and I raised my hand. Sprayed something like liquid nitrogen on the tooth to determine temperature sensitivity. Then declared "The roots are dead; I'll do a root canal.". [Never checked the roots themselves.] Charged $355 to do what the dentist had already done (for less money).... I found another endodondist who did the 3D x-ray. I suspect my dentist referred me because WE is owned by the same chain that bought my dentist's practice. I'll start looking for another dentist, now. The stupidity continues. I got a phone call from them about the above review. They claimed that they were trying to save me money by not doing the 3D x-ray. Then, why did she offer to do it AFTER the root canal? Then, the 3D x-ray would have been a complete waste. She also said that the through-the-cheek x-ray wasn't good enough. [Why not mention that?] I brought up the fact that, in the waiting area, I was notified that they were running late 35 minutes after my appointment time. I tried to explain that the time to tell a patient that you're running late is at or before the time at which they are late. She tried to justify giving notification after it's become obvious. They just don't get it. I just hung up.

Amazing experience. Dr. Memory and the team were super professional and friendly. They guided me…read morethrough the process clearly and reminded me about the appointment several times, which was very helpful. I was quite nervous about the procedure but it was so quick. One moment I was out, the next I was done. The blink of an eye!

I am no stranger to oral surgeons. During the past 15 years I have had many extractions and three…read moreimplants. Of the 5 surgeons that I've visited Dr. Robert Memory is the best. Incredibly skillful, always willing to answer questions, and makes one feel at ease. My last visit involved extracting 6 teeth. To say the least I was a bit apprehensive, never having had so many teeth extracted at once before. The job was done pain free in about 15 minutes. After the Novocain wore off there was absolutely no pain whatsoever. And no swelling either. The extraction site healed very quickly. In my experience that is the mark of a good surgeon. I highly recommend Dr Memory.

Dr. Kim is awesome. The staff is great. Everything is top notch. I do not hesitate to recommend…read morethem all. Only one minor criticism: One of the receptionists (the older one - did not get her name) was a bit unfriendly, but maybe she was just having a bad day. Recommendation: Unless you're in the process of operating or treating a patient, it's time to lose the face masks. Might put a certain receptionist in a better mood.

Nitrous oxide Young girl not efficient with making sure…read moreattachments were correct and so I got very little anesthesia which is why I went there. Kept telling them but my concerns were ignored.I felt disrespected. also I had to pay out of pocket for this. Room was dirty and old. I felt uncomfortable.

I truly cannot express how pleased I am to have found this practice. Dr Verdier is by far the best…read moreoral surgeon that I have ever worked with. I recently just had my second gum grafting procedure done and am just as pleased as I was with the first. Dr Verdier is very professional along with being warm and personable. Not only did he thoroughly explain the treatment options available for me he also listened to my concerns and situation with genuine care. I was very pleased that we were able to agree on a plan that best suited MY needs. During the surgeries both he and the assistant told me what was being done and kept checking to make sure I was ok which was so helpful. The office is very clean and Covid safe.I was very comfortable with all of the precautions they have taken. The entire staff is caring , friendly and respectful to patients and one another. Excellent job Dr Verdier in creating such an outstanding, pleasant atmosphere ! I will always highly recommend Dr Verdier and Worcester Periodontics to everyone I know !!!

I was able to get a quick appointment for an implant, and the staff was very friendly and…read moreaccomodating. Dr. Litwin was cordial, and explained what needed to be done. We discussed the options of a root canal or an implant. The hygenists were very pleasent and accomodating.

Dr. Christopher Bissada performed a root canal for me & he was amazing, I was so very pleased with…read morethe whole procedure from the consultation up until the follow up!! To say I was nervous before hand would be an understatement (I'm a baby when it comes to dental work!). He was patient, kind, understanding and explained everything clearly in the consultation as well as in the procedure itself so I wouldn't be surprised by anything. I felt nothing (except the normal things you feel when you get a filling done, only lasting longer time wise). It took about 1.5 hrs. & from what other people told me, that's the average time. I had virtually no pain the next day & was able to get right back to work. (His facility was immaculately clean as well, something very comforting when you're having a procedure like this!) Thank you so much to Dr. Bissada & his entire staff & assistant, they were all so very friendly & patient!! I would recommend them to anyone!! They have 3 different locations (Dedham, Norwood & Franklin) and their hours start very early in the day. He was wonderful!

Had I known what I know now I would not seek Dr Bissada's care. He overfilled my root canal which…read morecaused me great pain. He and his staff further went on to try and conceal his error. I will now need an extraction and implant. Save yourself from the ordeal.