This company does not represent itself well. No one return any of my calls…read more Never resolved issues with billing, had workers to tell me to pay or they won't spray and I didn't have a balance due. Save your money go somewhere else or do it yourself.

AJ Roundtree is understanding, Knowledgeable and very professional…read morewe appreciate AJ for everything definitely went above and beyond with great customer servic. Thanks AJ with Orkin in Baton Rouge I know me and my family are in great hands

We LOVE the personal service and attention Bug Ninja provides us for our pest control needs! Alex…read moreis always friendly and thorough, knows the kids and dog's names and I feel safe with him in our home. We feel protected from bugs when he comes around and he explains what he's doing and chemicals he's using to put my anxiety at ease! We will stick with them for many years to come!

From the owner: Termite control, pest control, and mosquito misting systems.read more

We moved to our new house a year ago, and decided to get a pest control services…read more Trent from clear defense has been servicing the house all year. Company sends a message a few days before the service is going to be performed. You can always call and change the date, customer service has always been great. Trent, the technician, will then send a message when he is in the way and another on arrival. He starts by spraying the garden and then treating the house. When we moved in we had an exterior spider problem that got resolved. We are very happy with the punctuality, and professionalism that Trent has provided. Highly recommend them!

I called ClearDefense Pest Control after seeing a few bugs in my kitchen and was amazed by how fast…read moreand efficient they were. The technician arrived on time, quickly assessed the situation, and had the treatment done in under half an hour. Everything was neat, and I felt the problem was solved right then and there. I've tried a few other pest control services, but this was the smoothest experience by far - definitely the most efficient I've had in months. Highly recommend anyone looking for reliable pest control.

On time with annual inspections…read more Tech was understanding and communication was great. Reports were same day.

Yearly Termite Inspection - Service technician was great. Friendly and efficient. My reason for the…read more(2) rating was - there was one bait canister that was completely empty. It was replaced with fresh bait, but I question if that was all they should do ? Doesn't an empty canister indicate termite activity ? My house is raised and underneath is easily accessed. Should not a visual inspection of under the house in the area of the empty canister been done ? I feel it should be done. Apparently LaJaunie's inspection procedures don't require actually looking for infestation. A visual inspection would have given them a GREAT rating instead of a 2. Guess I'll get under the house and do the visual inspection myself.

Prices went up as they do every year. I called to see if there was any way to work with me on the…read moreprice increase. I was told yes. Great!!! I wish I could do that with all my vendors, but that's not the case. After two calls this issue was resolved. As a loyal customer for years, I really appreciate them working with me. Next year will be another story. Thank you for working with me.

Paid 300.00 for them to come out and put down traps same as we did. Still have mice and rat issues…read moreand they say say nothing more they can do. Save some money and put down your own traps.

Leonard came all the way to Metairie to help me out and was on time, able to come out that day for…read morean emergency flea control, and was super kind! If you have an infestation, call Leonard!! Thanks First Choice

Leonard was responsive, honest, thorough, and I recommend his services. I actually hired him for…read moreongoing pest control services after receiving his inspection report.

Unbelievable so fast response!! I called at 8 am and spoke…read morewith a woman who understood my situation and within 30 minutes Kevin Delrie was here to observe and recommend treatment. Then at 230pm a technician came and removed the termites damage and treated the inside walls . He went outside and treated the exterior entry for immediate damage. They are scheduling a complete outside treatment for next week. All personnel were clean in uniforms and excellent representatives. Local Business not an overpriced chain I highly recommend ARCENEAUX Call them 225 791 9911

I chose Arceneaux Pest Control because I wanted to go with someone local. Not only was the office…read moresuper helpful and very nice in answering all my questions and concerns, so was Technician Mike who came out and treated my home for a red ant invasion. He was patient, happy to help, and answered my questions. Mike was helpful in giving me directions on what to do for the next few days after treating the inside of my home with Evergreen, a "green" product that was important to me to use inside my home. When it was time to treat the inside of my home, after treating the outside, he put on "inside shoes!" I was impressed, very respectful. They also made a follow up call the next day. I HIGHLY recommend them! Thank you ever so much Arceneaux Pest Control! Anne-Marie Davis

$75 for this inspection: Due to a creepy scratching sound in my walls, called Salvant for a…read morepest/wildlife consult. On attic survey, the area in question is about 20 feet across the insulated covered beams. The inspector "is not allowed to traverse the beams; could fall through ceiling, but there is no evidence of droppings here on the landing 20' from the sound." Go outside and he notices where previous owner has foam patch under planking and claims this is the hole. Didn't inspect the remaining plank perimeter of the house. Gave me a $500 quote to poison said rodent infestation (cannot do anything from the inside; will try to lure them out thru the hole) and then seal hole and then $45 monthly exterior bait. THIS COST $75? Could have spent the money on my own exterior bait. Thanks for nothing, including no confirmation of what's actually in my walls/attic. Sleeping in spare bedroom because... UUUUGGGG!!!!

ZERO stars. I have a dead raccoon or other rodent in my attic above the kitchen/garage area. They…read morerefused to come inspect and remove it. They told me I would need to crawl in the attic and find the EXACT location of the animal. THEN they'd pick it up. Well hello!!! I can do that myself if I could fight through the overwhelmingly nauseating smell. That's what I thought I would be paying Salvant to do- they absolutely refused to help me. Found another pest control company in town that will actually work to address the issue.

I would say easy to worm with. Their man Kyle who comes out represents the company well. He will go…read moreout if his way to help. I have also had the owner cone out in the past to solve problems

The food was ok. The prices were high for what you get, but that seems to be the case at many…read moreestablishments now. It's good to see a new business in the area.

This has to be one of the best places I have dealt with! Very nice and thorough…read more I live in a new subdivision and wanted to make sure it was protected from bugs! I hate bugs! I looked up a few places, read a few reviews and decided to give them a call. Spoke to Heather, she explained what they could service and I signed up! This part really won me over! The confirmation email contained a picture of the technician that would be coming out! When he arrived, very professional and once again, thorough! Great company! Use them!

TLDR: Do NOT hire Ja-Roy if your expectation is customer service, technical competence, or…read moreprofessionalism. Contacting them is hell, which I believe is by design. Once you do, they will only provide lip service and do the bare minimum to protect your home or remedy negligence. As a result, you may be left with major home damage and financial consequences. December 2018: I purchased my home and kept it under a termite contract at Ja-Roy, formerly Dugas Pest Control, that I renewed each year. Despite annual visits to the home, Ja-Roy never identified any active or inactive pests throughout the home. August 30, 2026: I contacted Ja-Roy about extending the renewal and transferring the contract to a homebuyer. Despite multiple emails and calls (via the automated phone system, which routes to a foreign call center), I never received confirmation of the renewal extension/transfer. September 4: The homebuyer canceled due in part to the finding of powder post beetle activity throughout both the subfloor and wood floor. I continued to call and email Ja-Roy for assistance. September 7: I received a call from the local manager who promised to address the issue. September 9: A Ja-Roy inspector confirmed the active beetles. I emailed the manager timestamped photos of wood floor damage by the beetles that worsened, therefore proving activity, throughout the duration of Ja-Roy's contract with the home. I requested that since Ja-Roy failed to identify the beetles, they provide free treatment. September 15: The manager replied that the best he could offer was a discounted rate for the treatment, but that he would submit my case to the company's claim department. In the meantime, since I was on a deadline due to another pending buyer, we decided to move forward with the treatment. The next step was for the company to measure the crawlspace in order to identify a technician to apply the treatment. September 22: The manager assured me he would provide an update on the measurement, my claim status, and the WDIR. As of today (September 29), no one has returned to my house to measure the crawlspace, scheduled treatment, or returned my texts and calls. I have lost my second homebuyer due in part to this issue. And no, Ja-Roy, I will not be "contacting your office," per your other replies to negative reviews. I have contacted you ad nauseam. You have my account and contact information.