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    Orkin

    1.8 (9 reviews)
    Open • Open 24 hours

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    10 minutes

    Response rate

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    The Bug Man

    The Bug Man

    (9 reviews)

    The Bug Man is a high-quality service company doing everything from pest, rodent, wildlife, bats,…read moretermites, etc.

    *Edit to post: I checked my credit card last night and can confirm, the correct amount as we had…read morediscussed was charged for the services they completed yesterday. :) Wow! Reading the reviews on here is honestly shocking to me! The Bug Man has been nothing short of reliable and extremely knowledgeable for me. I haven't had issues with their billing department so I won't speak more on that. What I will speak about is the amazing technician that I've worked with a few times over the past six months (once at my office) and just this morning at my house! The office complex has had issues with rodents and fleas from said rodents. They were able to get the problem corrected quickly and we haven't seen any issues since (that was in June/July). Fast forward to this morning, there is suddenly a fly infestation in my house as of about 36 hours ago... I felt like I was living through the plagues of Egypt in my own home. I still had Mike's cell phone number in my phone from the office incident and texted him. He was able to squeeze my house in between appointments for a quick inspection. HE WASN'T TWO FEET IN THE DOOR AND KNEW THE PROBLEM IMMEDIATELY WHEN HE SAW THE FLIES. He opened the fireplace damper and a dead squirrel fell out! I screamed, he didn't. He removed the animal and sprayed the house for flies, which are almost all dead on the floor now. YAY! I can tell you the whole thing took no more than a few minutes. I will be calling them for all future services! THANK YOU, THANK YOU, THANK YOU!

    Ja-Roy Pest Control

    Ja-Roy Pest Control

    (17 reviews)

    This has to be one of the best places I have dealt with! Very nice and thorough…read more I live in a new subdivision and wanted to make sure it was protected from bugs! I hate bugs! I looked up a few places, read a few reviews and decided to give them a call. Spoke to Heather, she explained what they could service and I signed up! This part really won me over! The confirmation email contained a picture of the technician that would be coming out! When he arrived, very professional and once again, thorough! Great company! Use them!

    TLDR: Do NOT hire Ja-Roy if your expectation is customer service, technical competence, or…read moreprofessionalism. Contacting them is hell, which I believe is by design. Once you do, they will only provide lip service and do the bare minimum to protect your home or remedy negligence. As a result, you may be left with major home damage and financial consequences. December 2018: I purchased my home and kept it under a termite contract at Ja-Roy, formerly Dugas Pest Control, that I renewed each year. Despite annual visits to the home, Ja-Roy never identified any active or inactive pests throughout the home. August 30, 2026: I contacted Ja-Roy about extending the renewal and transferring the contract to a homebuyer. Despite multiple emails and calls (via the automated phone system, which routes to a foreign call center), I never received confirmation of the renewal extension/transfer. September 4: The homebuyer canceled due in part to the finding of powder post beetle activity throughout both the subfloor and wood floor. I continued to call and email Ja-Roy for assistance. September 7: I received a call from the local manager who promised to address the issue. September 9: A Ja-Roy inspector confirmed the active beetles. I emailed the manager timestamped photos of wood floor damage by the beetles that worsened, therefore proving activity, throughout the duration of Ja-Roy's contract with the home. I requested that since Ja-Roy failed to identify the beetles, they provide free treatment. September 15: The manager replied that the best he could offer was a discounted rate for the treatment, but that he would submit my case to the company's claim department. In the meantime, since I was on a deadline due to another pending buyer, we decided to move forward with the treatment. The next step was for the company to measure the crawlspace in order to identify a technician to apply the treatment. September 22: The manager assured me he would provide an update on the measurement, my claim status, and the WDIR. As of today (September 29), no one has returned to my house to measure the crawlspace, scheduled treatment, or returned my texts and calls. I have lost my second homebuyer due in part to this issue. And no, Ja-Roy, I will not be "contacting your office," per your other replies to negative reviews. I have contacted you ad nauseam. You have my account and contact information.

    Orkin - pest_control - Updated October 2026

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