I hired Hawx Pest Control to remove roaches from my rental property. After researching several companies, I chose them based on their competitive pricing and commitment during the initial process. The booking process was easy, and I received an email confirmation after the treatment. However, after spending a few hundred dollars over six months, I still struggled with roaches. During the last visit, my tenant questioned the treatment time, and the technician suggested I purchase a more expensive plan. When I contacted the company, I was informed for the first time that I may have a German variation of roaches, which would require an extensive treatment plan for the next six months. I declined to pay more than the current $80 monthly and requested the program's termination. However, the representative reminded me that the $199 termination fee would still apply, and my contract only covered American roaches and other variations, but not German roaches. I was disappointed with the company's misleading promises and exclusions, so I advise others to avoid Hawx Pest Control. read more

This is a franchise. If you need Customer Service, you will have to contact Utah. You will not be able to reach an actual representative in the billing office. You will only receive generic answers through the chats, emails and phone calls. After almost daily chats and emails (for 2 weeks), they finally provided me with a number to Customer Service. Even though I was able to prove that it took me 2 weeks to get a response, I was still charged for another month, just because they wouldn't respond to me, until after the first of September. Use this company if you want, but I would strongly suggest that you try to reach out to the billing department before you sign any contracts and see if you get a response. You must read the contracts on the iPad before you initial them, if you are waiting to review the emailed copies, you are too late to dispute the claim with the billing department. FYI; the billing department will not make any adjustments unless you RECORD your conversation(s) with the sales representative, your word is not valid. read more

Patrick, a Hawx Pest Control in Baton Rouge representative caught me outside working in my garden. After a bit of conversation, he explained that he worked with Hawx. From there, he answered all of my questions, explained all of their services, worked with me on pricing and availability, and signed me up. I am not an easy person to impress, but his professionalism and knowledge gained my attention. Following that I can honestly say that when their technician, Joshua, came to my home, he was on time, dressed professionally, well spoken, knowledgeable, briefed me on what he was going to do, did exactly what he said would do, and forwarded me photos of the work he performed. I gave him and Worx 5 stars. If this continues to be the case as time goes on, I will very happily continue to both use them as my "go to" pest control service and give them more very positive reviews. Well done, Patrick! Well done, Joshua! read more

We love Hawx for their outstanding service & affordability, & it makes it even better that it's a locally family owned company! In addition to these things, the other things that really keep us also is that we have great, CONSISTENT service by our favorite technician that's been with the company throughout our service time that has the most helpful, pleasant demeanor & continues to exceed our expectations for quality, affordable pest control while also allowing to the be completed by the best technician we've encountered- Anthony is definitely the one for all your needs, you can request your service to be completed by him & they will schedule your appointments according to his route. Thanks Hawx & especially thanks to Anthony- we appreciate you all & your dedication to keeping us pest free at the best price & especially with your best technician! read more

We've had a great experience with Hawx Pest Control! I especially want to recognize Kennysha, who came out today to spray our home. She was friendly, professional, thorough, and took the time to really spray around our property I'd also like to thank Austin B for his outstanding customer service. He helped me schedule an appointment last night, got someone out to us the very next day, and clearly explained the pricing and terms so I knew exactly what to expect. The scheduling process was quick and easy, and I really appreciated how helpful and transparent he was. Excellent customer service from start to finish. Thank you, Hawx Pest Control, Kennysha, and Austin B! read more

Josh was the technician that serviced my home he was so kind and gracious with my two-year-old that was home sick with me. She wanted to follow him around everywhere and when she couldn't do that she cried her eyes out but he did not bat an eyelash and he was so very cute and funny with her and calmed her right down. Besides his being personable he was very professional and explained every treatment that he was applying to my home how long it would last and that I could call or reach out to them at any time if I saw any sort of activity. Josh is the blueprint for how a technician visiting your home should be. Thanks Josh and Hawx. read more

I was very skeptical of this treatment, but I didn't want to be exposed to West Nile or any other mosquito borne problems so I tried it. I seem to be dessert to these bugs. Well, the day after the first treatment, I was bitten by a gnat. But I was out for a while and I didn't notice anything else. I was wearing sandals and shorts. The next day, and every day afterward I was out and never received so much as one bite. This is very freeing for someone who likes to be outside in her garden. read more

We had a great experience with Hawx Pest Control. Austin was very clear and made sure we fully understood the services we would be receiving. He was friendly, professional, and easy to work with. Josh came out to perform the service and did an excellent job explaining everything he completed. He also took pictures of the work that was done, which we really appreciated. Both Austin and Josh provided great customer service, and we would definitely recommend Hawx Pest Control! read more

I had my first pest control service today, and I couldn't be happier! Aaron, who came out, was absolutely fantastic. He took the time to carefully inspect every crack, hole, and entry point, even capturing photos so I could see the process. He treated all the key areas, removed spiderwebs, wasp nests. Aaron was super friendly, professional, and efficient. I really appreciated his attention to detail. Highly recommend this service!" read more

Hawx Pest Control came and did exactly what Luka said. The effects began immediately, no time or days it worked expeditiously. I assume that since it had began to rain hours afterwards, that it wouldn't work, that was not the case. Just as Luka said, it did! I would definitely recommend to anyon. So if you have pest of any kind, Hawx Pest is the way to go and absolutely worth it!!! read more

Great experience overall! Joshua was very informative and took the time to explain EXACTLY what was going on and how he was going to treat our home. I really appreciated how patient and knowledgeable he was. He answered all my questions and made me feel confident in the process. Very professional and did a thorough job. Highly recommend the company for anyone looking for one. read more

Tyler was very accommodating, due to my inability to come to the door upon his arrival. He immediately called me to explain his purpose for the visit. I thanked him for providing needed information and gave him the marching orders to do the work. I truly appreciated his attention to detail and he notified me of his completion of work. Thanks Tyler, you did a fantastic job. read more

Well unfortunately I wasn't present when the young man came to my house, how ever he did make a call before he came, I have in the past spoke with him and he was polite and informative about Hawxs service, he reminded me of the discounts, and even gave me his uninterrupted attention when I spoke! That's a plus in today's world with all the distractions from cell phones. read more

Tyler was the service professional that provided service to my home. Tyler is very professional, explained the service he was providing during this visit. very pleased with the service provided. i have been with Hawx pest control for several years now..... awesome pesr control services offered. Highly recommend them. top notch provider!!! read more

Deshone L. was very patient and understanding. He listened and took all my concerns into consideration. He approached all areas of my home inside and out with care. Every employee Haux sends my way is very helpful, respectful, and pays close attention to my concerns and details their services to match. I am grateful and very satisfied. read more

Alwin was the greatest! Competent, courteous, thorough, and professional about his duties. We are very pleased with his service of pest control to our home. We would welcome him again in the futur. Alwin's performance reflects highly of Hawx Pest Control servic. Irec keeping Alwin on your payrol. Thank You, Denise Bennett read more

I Received the pest control service with rodent baiting. Aaron was very professional, knowledgeable and kind. He explained everything that he was doing, and also recommended other services that the company provides. He was vert thorough and I definitely would recommend him. A1 service. You won't be disappointed. read more

Everything! Darius was very respectful & completed everything in a timely manner! I especially appreciate the treatment for fleas as we have animals. I do not want them to get outside & get any fleas due to any other dog or cat coming through our yard that has fleas. At least this treatment keeps that minimized. read more

Darius treated my entire home from inside and out and did a wonderful job setting up monitors for termites and inspecting around the whole house. Him and his partner really took their time paying attention to detail and I appreciate the outstanding service. It's a 10/10 in my book. Thank you again, Hawx. read more