Lambert's Wildlife Services is an exceptional company, and Carter is experienced, professional and…read moreresponsive. We highly recommend his service.

A couple weeks ago I heard some raccoons in my attic. Since I'm terrified of creatures I called a…read moreprofessional who quoted me $15,000 in repair work for damage caused by the raccoons. Today I called Carter Lambert at Lambert's Wildlife Services for second opinion. Carter came out within an hour of my call. He inspected the attic and concluded that there was nothing that even needed to be cleaned up. No droppings or urine, no damage to my duct work or wiring, no cause for any repairs, much less $15,000! He also didn't charge me a dime. It's such a great feeling to know that there are still honest people out there! If you ever need help with a wildlife issue, this is one company you can trust. Thanks again Carter.

Great service! Top notch professionalism and got rid of the enormous roaches! Came back for follow…read moreup. Personnel very nice. A big thanks!!!

Zack is great! The service is wonderful. I always feel safer once he's been here. He noticed I have…read morea phobia based on my behavior (I was freaking TF out!) and has been so accommodating and reassuring. I hadn't had any pest for years, and all of a sudden last year I did. I chose the company for the silliest reason (I liked the name), but I'm glad I did! He did an initial flush, and has been back monthly. He has a great, positive, professional attitude, and I'd highly recommend him.

This company does not represent itself well. No one return any of my calls…read more Never resolved issues with billing, had workers to tell me to pay or they won't spray and I didn't have a balance due. Save your money go somewhere else or do it yourself.

AJ Roundtree is understanding, Knowledgeable and very professional…read morewe appreciate AJ for everything definitely went above and beyond with great customer servic. Thanks AJ with Orkin in Baton Rouge I know me and my family are in great hands

This has to be one of the best places I have dealt with! Very nice and thorough…read more I live in a new subdivision and wanted to make sure it was protected from bugs! I hate bugs! I looked up a few places, read a few reviews and decided to give them a call. Spoke to Heather, she explained what they could service and I signed up! This part really won me over! The confirmation email contained a picture of the technician that would be coming out! When he arrived, very professional and once again, thorough! Great company! Use them!

TLDR: Do NOT hire Ja-Roy if your expectation is customer service, technical competence, or…read moreprofessionalism. Contacting them is hell, which I believe is by design. Once you do, they will only provide lip service and do the bare minimum to protect your home or remedy negligence. As a result, you may be left with major home damage and financial consequences. December 2018: I purchased my home and kept it under a termite contract at Ja-Roy, formerly Dugas Pest Control, that I renewed each year. Despite annual visits to the home, Ja-Roy never identified any active or inactive pests throughout the home. August 30, 2026: I contacted Ja-Roy about extending the renewal and transferring the contract to a homebuyer. Despite multiple emails and calls (via the automated phone system, which routes to a foreign call center), I never received confirmation of the renewal extension/transfer. September 4: The homebuyer canceled due in part to the finding of powder post beetle activity throughout both the subfloor and wood floor. I continued to call and email Ja-Roy for assistance. September 7: I received a call from the local manager who promised to address the issue. September 9: A Ja-Roy inspector confirmed the active beetles. I emailed the manager timestamped photos of wood floor damage by the beetles that worsened, therefore proving activity, throughout the duration of Ja-Roy's contract with the home. I requested that since Ja-Roy failed to identify the beetles, they provide free treatment. September 15: The manager replied that the best he could offer was a discounted rate for the treatment, but that he would submit my case to the company's claim department. In the meantime, since I was on a deadline due to another pending buyer, we decided to move forward with the treatment. The next step was for the company to measure the crawlspace in order to identify a technician to apply the treatment. September 22: The manager assured me he would provide an update on the measurement, my claim status, and the WDIR. As of today (September 29), no one has returned to my house to measure the crawlspace, scheduled treatment, or returned my texts and calls. I have lost my second homebuyer due in part to this issue. And no, Ja-Roy, I will not be "contacting your office," per your other replies to negative reviews. I have contacted you ad nauseam. You have my account and contact information.

We LOVE the personal service and attention Bug Ninja provides us for our pest control needs! Alex…read moreis always friendly and thorough, knows the kids and dog's names and I feel safe with him in our home. We feel protected from bugs when he comes around and he explains what he's doing and chemicals he's using to put my anxiety at ease! We will stick with them for many years to come!

From the owner: Termite control, pest control, and mosquito misting systems.read more

The sales person went above and beyond to cover what I needed…read more Aaron the technician was very thoroug. He has great customer service. I did not rate a 5 because the technicians don't have dedicated areas and it's hard to build a rapport or trust with different people.

Came to my house cold calling. Very pushy. Insistent to a fault. Made me very uncomfortable asking…read moreto sit inside my home while I discussed their potential service with my wife. Left abruptly when I refused politely. Something about the whole situation seems quite odd and unnatural. Based on that, I would never trust them in my home.

On time with annual inspections…read more Tech was understanding and communication was great. Reports were same day.

Yearly Termite Inspection - Service technician was great. Friendly and efficient. My reason for the…read more(2) rating was - there was one bait canister that was completely empty. It was replaced with fresh bait, but I question if that was all they should do ? Doesn't an empty canister indicate termite activity ? My house is raised and underneath is easily accessed. Should not a visual inspection of under the house in the area of the empty canister been done ? I feel it should be done. Apparently LaJaunie's inspection procedures don't require actually looking for infestation. A visual inspection would have given them a GREAT rating instead of a 2. Guess I'll get under the house and do the visual inspection myself.

Thumbs up on my service today. my technician was very professional. Took his time and was thorough.read more

Jarad was very helpful when we added to our cement and needed to be reassessed for our bate system…read more He made recommendations and gave pictures demonstrations of what was needed. Thanks for your help!