with the death of my father, we had a problem what were we going to do with the furniture in the…read morefour bedroom house? With three of us we just weren't ready to divide it up and take it yet so I research . I decided on sense because the reviews about William and I'll throw in Derek right now too were fabulous. I couldn't believe that this was all true. Well it is William is one of the kindest, nicest people that I know. He is so helpful as is Derek that I hardly know what to say. They have made a miserable occasion tolerable more than tolerable actually. We have a big unit and it's almost full. I was just there today and both of them helped me out. Thank you, William and Derek.

Great customer service from the front desk to the managers that I have had the pleasure of speaking…read morewith. I like the placement of the elevators and bathrooms and entry/exit ways of the building. The parking lot could be a little larger with more spaces... once a few people and moving trucks show up at the same time it makes everything a little crazy. The building is protected by a security keypad and cameras to make you feel safer. I have found a few mouse droppings on top of/in my accessible boxes after leaving my belongings on-site but no boxes had been eaten into (nosey meeces). No food is permitted on-site in case you were wondering. Hopefully that problem gets rectified immediately. I understand that the rodent could have hitched a ride from another patron or broken in from outside of the unit but hopefully the staff have protocols in place to tackle these pests. Other than that the parking lot and interior of the building stay pretty clean. Unfortunately an unplanned factory phone reset erased my pictures.

Easy to deal with and no pressure when getting a quote. I got the best deal in Charlottesville…read more They offer climate and non climate control. I dealt with Nickie who was fantastic! She sent over all the paperwork to sign. However, there were glitches with using my phone. I later signed in person and it was easy and took just minutes. It's easy to drive onto their property and unload, or load right outside your storage locker. They can accommodate large and tall trucks. You must provide your own lock, they also sell them. I'm unsure how large they offer, but I got a 5x15. I would recommend. The only reason not a five is dealing with signing paperwork.

They Get The Job Done!!! They Take Their Time And Make Sure You Are Satisfied And That Your Needs…read moreAre Fulfilled!!!

Fantastic storage facility! I needed storage in the area, and I found this storage company online…read more I moved in through the website, I received a confirmation email with all the details and I also received a phone call from one of the representatives confirming I had everything I needed to move in. When I drove up to the facility it looks spectacular from the hwy 29. My code worked, I found my unit with the green tag just as the representative advised me. The unit was super clean , the climate control hallway was clean the facility is well lit at night! My move her was just perfect! I have stored other places but this facility by far is one of the nicest in the area, I would even say In the state!

Great storage facility right off of Rt 29. Easy to find and the front desk service is welcoming and…read morehelpful. Units are well labeled and it's in a safe area. You can also rent a parking spot for a trailer or RV too and get all of your packing materials right there. Gate code access is easy both in and out and they also have moving trucks to rent if you need them!

Excellent storage. on Tom's Rd Ruckersville. Clean, dry even in huge storms, secure, electric light…read morein unit, good people, value, very quick response, clean maintained restroom. I looked at most other storage near Ruckersville: I would choose these people again.

From the owner: 50% off first month for new customers for 10x15. Veteran owned and family operated. This business…read morehas been in the Ruckersville/Orange/Stanardsville area for over 20 years. We are the third owner and take pride in our mission to provide storage at an affordable price to our customers. We have several long time customers who appreciate the simplicity of our service.

I had an amazing experience with the company Moving Forward! Organizing a move is not something…read moreeveryone looks forward to, however, this company made the experience as smooth as possible.Communication was great from the beginning when it came to the estimate. On the day of the move, the team was on time, energetic, and ready to work. They really took care of my stuff! Everything big was wrapped up nicely in plastic wrap and blankets to make sure nothing gets harmed while in transit.They moved through tight corners and stairs easily. The crew was efficient and effective while also being respectful and considerate throughout the day. I received all my items at my new place not harmed in any way and it all came at a great price that was precise to the estimate. I would recommend this company to anyone looking for a stress-free move with individuals who really care about your items!

The owners of this company work very hard to make it a good moving company. They will pay you for…read moredamages to your property, however we prefer not to have any. The owner even debated with me over some of the damage as the crew member denied it. We felt that they use nice polite workers that appear to work hard. However, there was no crew leader and it was a free for all loading and unloading our belongings. We had everything packed and marked as to where it should be placed in the new home, it just didn't happen 50% of the time unless we were on top of them constantly. Young guys that seem to have this as a way to make a living and no skin in the game, so to speak. Having said all this, we enjoyed talking with them and actually was able to gift them quite a few pieces of belongings we couldn't keep and helped them personally. Good Luck as they continue to grow .

I have never used this business so I cannot review it per say but their ad at the bottom of this…read morepage titled "From the Business" says they have storage for boats and RVs ".Our amenities include:* Mini storage facilities* Self-storage units* Boat storage* RV storage* Car / vehicle storage*". This is just what I wanted but when I called them they said they do not. Seems like a false ad to me which might reflect questionable business practices.

From the owner: Where Everything Has Its Place…read more Community Self Storage, operating since 1998, offers a comprehensive range of self-storage solutions in Charlottesville, Virginia. Located at 1525 Putt Putt Lane, this facility is ideal for both residential and commercial storage needs. They provide climate-controlled units, 24/7 access, and security with computerized gate access and video monitoring. As an authorized U-Haul dealer, Community Self Storage also offers vehicle rentals and moving supplies, ensuring convenience for all storage and moving needs.

I have been using Storage Sense (3030 Vision Ln) 3 years. Always had very satisfactory experience…read more The building and storage units are clean and AC temp controlled. Pricing is good. Location avoids rush hour traffic and seems to be completely safe and secure. William and his team have always been courteous and professional. Any questions or concerns? they have always been very helpful in explaining details and options. And they are responsive to emails and questions. Kylie was very helpful on my recent visit. I will return for future use.

I had an unfortunate experience with William. We arrived and called the number on the door as…read moredirected. Seeing as we had a unit reserved, we decided to wait. William then showed up about 30 minutes later and stormed at us in an aggressive manner yelling "what do you want?" "What do you want from me?" Obviously, we were taken back by this behavior and when I asked William "What is going on?" He then stuck his finger about 5 inches from my face again still yelling. "We can start over if you want" I said "Okay, I don't...." and was immediately interrupted by William slamming the door in my face. This behavior from William is the definition of unacceptable. No customer much less anyone should ever be spoken to in this manner.

The customer service at North Charlottesville Storage is top notch! I cannot say enough about how…read morehelpful, Emily, the manager was. Greatly appreciate her help in keeping us organized with the paperwork (given we are out of state), and finding us the appropriate size storage. Thank you so much!!!

This place is near the airport and it's a little bit hard to find because it's behind other…read morebuildings that actually border the 29. The staff is friendly and very responsive. We rented an outdoor non-climate controlled unit. We had a lot of spiders (which, yes is a problem at all storage places) and stink bugs in the unit. Stink bugs hid in our cardboard boxes and we've been finding them as we open our boxes, so I'd recommend using plastic storage bins and sealed tops if you rent a non-climate controlled room. The units are a hecka lot cheaper than the Public Storage close to UVa. So overall, I'd recommend this self-storage.

Now under new ownership…read more Nice, clean and spacious facility with decent pricing and climate controlled units.

This is the absolute best Storage Facility I have ever used! I would say the best part about it is…read morethe wonderful customer service. I believe the guys name is Chris, he went above and beyond for us. When I rented the space it was at peak time and he went out of his way to get me the unit when there were literally no storage units in the whole city!! The rates are reasonable. The facility is extremely clean, very secure, safe, well lit & everything is easily accessible. Their equipment is in tip top shape and if you need it they also rent a U-Haul!! I strongly recommend this place for storing your belongings and also if you're moving they have Uhaul trucks that are in great shape and done very efficiently! !

Clean and cool premises, straightforward and simple process, very helpful staff (especially Dave).read more

Avoid this Charlottesville storage facility. My experience was extremely disappointing, marked by…read moreexcessive hidden fees and unacceptably poor customer service. Their business model appears designed to maximize profit through unexpected charges, with little regard for customer satisfaction. I strongly advise seeking storage elsewhere.