We used the facility prior to moving to Gordonsville in 2017. The storage rooms were clean and…read morewhoever answered the telephones back then and took payments, they were extremely nice. Don't know if we will need their services in the future, going through empty nest right now, but they are a great option with a great location!

They got me set up with a unit and automatic payments on the same day. The units are clean and…read moreeasily accessible. The office person was helpful and friendly. I had zero problems with my rental there. I would recommend it as a good storage place.

These people, literally, are crazy. I should have trusted my gut upon initially talking to their…read morefront desk lady. Who struck me as way out in left field and I was a concerned while I was making the reservation but they had low rates and figured "what could happen, it's just storage." Yeah, they have low rates and plenty of availability for good reason. I had issue after issue with them. I only stored for 2 months and it was a total nightmare. Too much craziness to describe. But please, if you value your things and your sanity, and care where your money goes, stay away from this place. They are horrible people who lie, steal and cheat.

Great place to store. Manager was very accommodating- good value. Location was central to crozet…read more No issues.

I was fairly unimpressed with this place. I have not used any storage facilities before so this…read moremay be normal but I had to pay a fee to hold the storage place until I moved there. So I was paying for storage from the time I reserved it even though it was a week in advance of when I planned to use the storage. In the end my circumstances changed and I never used the storage. I canceled it nine days after the date I originally intended to fill it and the owner was very inflexible about providing any refund. So I payed a full month, a holding fee and a move in fee without ever having used the space. Again, maybe this is normal, just thought I'd throw it out there.

After renting here for 3 months it was easier to pack up all my things and move to a different…read morestorage company. When attending to my storage unit for about 15min 3 or 5 days a week to minimize and organize my belongings I was constantly harassed by the man working on staff there. He is creepy and rude to say the least. I spoke with the owner about him and though he was kinder he was general dismissive. Things are perfect now at my new storage unit. Friendly staff, well lit inside and outside, clean, and better priced! I'm happy to give my money to a great place where I feel safe.

So far so good. I just signed up for a 5 x 10 storage unit last week. I reserved it over the phone…read morewith a credit card because I was worried that the UVA students would use up all the remaining storage units when they move out of their dorms this week. I drove down to Charlottesville on Saturday to move things out of my mom's old house into storage. We arrived to the storage site with a truck full of stuff. No one was around at the office but there was a sign to call a # if you needed help. So we did that and within 5 mins the manager came cruising a long on this golf cart. He got us checked in, gave me the lock and key, and lead us to the unit. The unit was clean and easy to access. The door is easy to open as well as the lock. They also give you a personal security code for the gate (to get in and out). We moved another truck load of stuff that afternoon. They said they do not have flooding in that area (unlike other storage unit places in Charlottesville) so that's good. They have also been around for almost 12 years and I got 2 positive references from other people which is why I chose to go here. They are also the same price as most other places and not the most expensive. I am paying $80 a month for my 5 x 10 unit. I chose not to get climate controlled (more expensive) + they were already sold out. The manager guy who I worked with over the phone was always quick to call me back and helpful. The only thing is that he talks real fast, I mean REAL FAST and you can't really understand anything he is saying even when sitting across from him in his office. I just nodded my head acting like I knew what was going on, but really I had no clue! He knows what he's doing though as he's been working there for over 11 years. My favorite thing about the place is it's isolation feeling from the rest of the sitting. It's very green in that area - lots of trees and tons of birds chirping away. It was a peaceful setting moving all that stuff.

Excellent storage. on Tom's Rd Ruckersville. Clean, dry even in huge storms, secure, electric light…read morein unit, good people, value, very quick response, clean maintained restroom. I looked at most other storage near Ruckersville: I would choose these people again.

On time, amazing speed, great communication, amazing people and incredible prices. They hauled out…read moreheavy, awkward items without any problems.

This company agreed to pick up goods for donation to a charity. Two Saturdays in a row, they missed…read more4 hour windows, completely wasting my time. the first week they never bothered to communicate directly, the next week. they kept moving their supposed arrival time forward each hour until it was outside of the four hour window they had agreed upon. This is completely unprofessional behavior, and a company best avoided.

I had an amazing experience with the company Moving Forward! Organizing a move is not something…read moreeveryone looks forward to, however, this company made the experience as smooth as possible.Communication was great from the beginning when it came to the estimate. On the day of the move, the team was on time, energetic, and ready to work. They really took care of my stuff! Everything big was wrapped up nicely in plastic wrap and blankets to make sure nothing gets harmed while in transit.They moved through tight corners and stairs easily. The crew was efficient and effective while also being respectful and considerate throughout the day. I received all my items at my new place not harmed in any way and it all came at a great price that was precise to the estimate. I would recommend this company to anyone looking for a stress-free move with individuals who really care about your items!

The owners of this company work very hard to make it a good moving company. They will pay you for…read moredamages to your property, however we prefer not to have any. The owner even debated with me over some of the damage as the crew member denied it. We felt that they use nice polite workers that appear to work hard. However, there was no crew leader and it was a free for all loading and unloading our belongings. We had everything packed and marked as to where it should be placed in the new home, it just didn't happen 50% of the time unless we were on top of them constantly. Young guys that seem to have this as a way to make a living and no skin in the game, so to speak. Having said all this, we enjoyed talking with them and actually was able to gift them quite a few pieces of belongings we couldn't keep and helped them personally. Good Luck as they continue to grow .

It's a laundry Matt.. it's gross and way overpriced.. busy but I guess that's what you are to…read moreexpect at a laundry mat that has NO ONE There to supervise..

I put this review on Google and thought I'd put it here also…read more.. Dropped off a few sets of bed-sheets on Saturday, my first visit, and gotta say they will do more of my laundry. Bianca, hope I spelled it right, was just a gem! Very pleasant and helpful in explaining my options and when they would be ready. WOW, excellent service and laundry was better than I could do it. Lots of cars in the parking lot, and still plenty of washers/dryers available for DIYers. Even though my drive will take me 35minutes one-way, I am going to make it a habit to do all of my laundry at ELC! Now I go there every week! (not in my other review) Well Done!