with the death of my father, we had a problem what were we going to do with the furniture in the…read morefour bedroom house? With three of us we just weren't ready to divide it up and take it yet so I research . I decided on sense because the reviews about William and I'll throw in Derek right now too were fabulous. I couldn't believe that this was all true. Well it is William is one of the kindest, nicest people that I know. He is so helpful as is Derek that I hardly know what to say. They have made a miserable occasion tolerable more than tolerable actually. We have a big unit and it's almost full. I was just there today and both of them helped me out. Thank you, William and Derek.

Great customer service from the front desk to the managers that I have had the pleasure of speaking…read morewith. I like the placement of the elevators and bathrooms and entry/exit ways of the building. The parking lot could be a little larger with more spaces... once a few people and moving trucks show up at the same time it makes everything a little crazy. The building is protected by a security keypad and cameras to make you feel safer. I have found a few mouse droppings on top of/in my accessible boxes after leaving my belongings on-site but no boxes had been eaten into (nosey meeces). No food is permitted on-site in case you were wondering. Hopefully that problem gets rectified immediately. I understand that the rodent could have hitched a ride from another patron or broken in from outside of the unit but hopefully the staff have protocols in place to tackle these pests. Other than that the parking lot and interior of the building stay pretty clean. Unfortunately an unplanned factory phone reset erased my pictures.

Fantastic storage facility! I needed storage in the area, and I found this storage company online…read more I moved in through the website, I received a confirmation email with all the details and I also received a phone call from one of the representatives confirming I had everything I needed to move in. When I drove up to the facility it looks spectacular from the hwy 29. My code worked, I found my unit with the green tag just as the representative advised me. The unit was super clean , the climate control hallway was clean the facility is well lit at night! My move her was just perfect! I have stored other places but this facility by far is one of the nicest in the area, I would even say In the state!

Great storage facility right off of Rt 29. Easy to find and the front desk service is welcoming and…read morehelpful. Units are well labeled and it's in a safe area. You can also rent a parking spot for a trailer or RV too and get all of your packing materials right there. Gate code access is easy both in and out and they also have moving trucks to rent if you need them!

Easy to deal with and no pressure when getting a quote. I got the best deal in Charlottesville…read more They offer climate and non climate control. I dealt with Nickie who was fantastic! She sent over all the paperwork to sign. However, there were glitches with using my phone. I later signed in person and it was easy and took just minutes. It's easy to drive onto their property and unload, or load right outside your storage locker. They can accommodate large and tall trucks. You must provide your own lock, they also sell them. I'm unsure how large they offer, but I got a 5x15. I would recommend. The only reason not a five is dealing with signing paperwork.

They Get The Job Done!!! They Take Their Time And Make Sure You Are Satisfied And That Your Needs…read moreAre Fulfilled!!!

The customer service at North Charlottesville Storage is top notch! I cannot say enough about how…read morehelpful, Emily, the manager was. Greatly appreciate her help in keeping us organized with the paperwork (given we are out of state), and finding us the appropriate size storage. Thank you so much!!!

This place is near the airport and it's a little bit hard to find because it's behind other…read morebuildings that actually border the 29. The staff is friendly and very responsive. We rented an outdoor non-climate controlled unit. We had a lot of spiders (which, yes is a problem at all storage places) and stink bugs in the unit. Stink bugs hid in our cardboard boxes and we've been finding them as we open our boxes, so I'd recommend using plastic storage bins and sealed tops if you rent a non-climate controlled room. The units are a hecka lot cheaper than the Public Storage close to UVa. So overall, I'd recommend this self-storage.

We saw good reviews and they mentioned veterans. My boyfriend is a veteran and served 25 years…read moreactive duty in the military, so we went with this company. While making the deal with John, it seemed to go good, however, we found out afterwards there was important information he left out and was not offered! We moved on May 3rd 2025. First,they were late to the location. I got worried, but they showed up 30 minutes or so later. I was told they ran late from an earlier move. So I figured no worries, I was just glad they showed up. The moved seemed to go great, they were nice guys, it was pretty hot out and they worked hard! Once the move was complete, I thanked them and tipped them very well and they left. When we turned on one of the TV's (2 - year old, 75 inch smart TV), exactly where they delivered it and left it, it had a huge crack across the top along with other cracks and white lines going down it. (My boyfriend did tell one of the movers he was worried how he handled the TV and where and how he set it down. And the mover basically told him to hush that it's his job and he knows what he's doing!! ) I was very upset, as I paid good money for that TV. We called the gentleman that we made the deal with, John, and he stated we need to file a claim, but he wasn't sure of the outcome since we didn't have the insurance. We advised him we were not offered insurance and were unaware of that, he admitted he didn't offer it because he knew we were already on a budget. That should have still been offered to us regardless!! Then he asked how they moved the TV, we told him with a moving blanket, he explained it should have been moved in a special box that is around $100. So again, another issue on their behalf. He gave us the info to file a claim, we filed and had tried contacting them by phone and emailed numerous times. They never answer the phone and I never did get any calls back. They took 6 weeks to say they'd give us $50 for our TV that was over $800, two years ago (now worth $618). They said it was because we didn't have the coverage!! But, how are we supposed to be aware of it when we weren't told about it? Also, they moved our TV incorrectly, another issue that was out of our hands and not our fault. I am so disheartened by this. That TV was supposed to go to my daughter when we moved, she was so excited to have it and now all we will get is $50 and a broken TV to take to the dump. Just so wrong and unfair. I would not recommend them after this!!!

We are in awe. With…read moremiserable diy moving experiences in the past, we contacted my guys moving and storage for assistance moving south towards 5th street. Come move day and the crew went above and beyond our expectations. The truck arrived *right* at 9 o'clock, and after q quick review + paperwork, they had all of our furniture and boxes on the truck and we were on the road by 9:25. And upon arriving at our new place around 10, everything was in and settled by about 10:30. We could not have asked for a smoother, more efficient move than what we got. We had originally expected to be done between 12:30-1, but by being so ahead of schedule we were able to unpack everything and be settled in before night time. Eternally grateful to my guys moving and storage, we will be hanging on to their number!

I have never used this business so I cannot review it per say but their ad at the bottom of this…read morepage titled "From the Business" says they have storage for boats and RVs ".Our amenities include:* Mini storage facilities* Self-storage units* Boat storage* RV storage* Car / vehicle storage*". This is just what I wanted but when I called them they said they do not. Seems like a false ad to me which might reflect questionable business practices.

From the owner: Where Everything Has Its Place…read more Community Self Storage, operating since 1998, offers a comprehensive range of self-storage solutions in Charlottesville, Virginia. Located at 1525 Putt Putt Lane, this facility is ideal for both residential and commercial storage needs. They provide climate-controlled units, 24/7 access, and security with computerized gate access and video monitoring. As an authorized U-Haul dealer, Community Self Storage also offers vehicle rentals and moving supplies, ensuring convenience for all storage and moving needs.

The owners of this company work very hard to make it a good moving company. They will pay you for…read moredamages to your property, however we prefer not to have any. The owner even debated with me over some of the damage as the crew member denied it. We felt that they use nice polite workers that appear to work hard. However, there was no crew leader and it was a free for all loading and unloading our belongings. We had everything packed and marked as to where it should be placed in the new home, it just didn't happen 50% of the time unless we were on top of them constantly. Young guys that seem to have this as a way to make a living and no skin in the game, so to speak. Having said all this, we enjoyed talking with them and actually was able to gift them quite a few pieces of belongings we couldn't keep and helped them personally. Good Luck as they continue to grow .

They did a great job moving! It was a hard move moving from one town home to another in very hot…read moreweather. However, they put three very large holes in my stairwell moving my furniture into my new home. They were very apologetic but they didn't offer to have it repaired and Then lied about doing the damage!