No better Self Storage in the area. New gates and fence at the facility. I appreciate the fact…read morethey take pride in ownership! Love the fact I can go to my unit when I want. It goes to show that you don't need someone sitting in the office all the time to have a great facility! Customer Service did great! Love the fact I can understand them and appreciate the fact they are based in the USA. Never have any issues! The price for my unit is fair and feels like a value compared to other people I looked at in the area. No other facilities of this caliber! Each climate controlled building is secured with a keypad. So it's double the security with the newly added gate system! They have spared no expense here. Facility is always clean. Simple storage in and out each time. #LoveIt

Avoid this facility. Extremely poor customer service. Attempting to contact the company invariably…read moreresults in a message being taken (when the system works) and then a long wait time before a return call is placed. If you go to the website for the parent company you will see a multi-state operation without sufficient staffing to efficiently handle local needs. Insurance is tacked on to unit unless you can prove homeowner coverage. I have done business with storage facilities both locally and outside the area and this one is by far the least desirable.

I had an amazing experience with the company Moving Forward! Organizing a move is not something…read moreeveryone looks forward to, however, this company made the experience as smooth as possible.Communication was great from the beginning when it came to the estimate. On the day of the move, the team was on time, energetic, and ready to work. They really took care of my stuff! Everything big was wrapped up nicely in plastic wrap and blankets to make sure nothing gets harmed while in transit.They moved through tight corners and stairs easily. The crew was efficient and effective while also being respectful and considerate throughout the day. I received all my items at my new place not harmed in any way and it all came at a great price that was precise to the estimate. I would recommend this company to anyone looking for a stress-free move with individuals who really care about your items!

The owners of this company work very hard to make it a good moving company. They will pay you for…read moredamages to your property, however we prefer not to have any. The owner even debated with me over some of the damage as the crew member denied it. We felt that they use nice polite workers that appear to work hard. However, there was no crew leader and it was a free for all loading and unloading our belongings. We had everything packed and marked as to where it should be placed in the new home, it just didn't happen 50% of the time unless we were on top of them constantly. Young guys that seem to have this as a way to make a living and no skin in the game, so to speak. Having said all this, we enjoyed talking with them and actually was able to gift them quite a few pieces of belongings we couldn't keep and helped them personally. Good Luck as they continue to grow .

Easy to deal with and no pressure when getting a quote. I got the best deal in Charlottesville…read more They offer climate and non climate control. I dealt with Nickie who was fantastic! She sent over all the paperwork to sign. However, there were glitches with using my phone. I later signed in person and it was easy and took just minutes. It's easy to drive onto their property and unload, or load right outside your storage locker. They can accommodate large and tall trucks. You must provide your own lock, they also sell them. I'm unsure how large they offer, but I got a 5x15. I would recommend. The only reason not a five is dealing with signing paperwork.

They Get The Job Done!!! They Take Their Time And Make Sure You Are Satisfied And That Your Needs…read moreAre Fulfilled!!!

Great place to store. Manager was very accommodating- good value. Location was central to crozet…read more No issues.

I was fairly unimpressed with this place. I have not used any storage facilities before so this…read moremay be normal but I had to pay a fee to hold the storage place until I moved there. So I was paying for storage from the time I reserved it even though it was a week in advance of when I planned to use the storage. In the end my circumstances changed and I never used the storage. I canceled it nine days after the date I originally intended to fill it and the owner was very inflexible about providing any refund. So I payed a full month, a holding fee and a move in fee without ever having used the space. Again, maybe this is normal, just thought I'd throw it out there.

I recently used them for a 100 mile move. They responded quickly to my request for an estimate,…read morewere able to accommodate my work schedule, and gave me the lowest estimate of all the companies I called. The movers showed up on time, packed everything carefully and quickly, and arrived at my new home on time. I opted to unpack everything myself but they put every box in its proper place. I've unpacked everything and everything is in the condition I packed it in; not a single chip or crack in anything. I was a little worried about hiring movers by the hour (especially when everyone else gave me a flat rate), but they did a great job and the final cost was under the estimated amount; probably because the movers were so speedy and professional.

I ended up paying almost $400 for about ONE HOUR of work, and I would not use this company again…read more I specifically searched for movers in Harrisonburg because I wanted a LOCAL company. Their website has a page titled "Harrisonburg, VA Moving Companies" and refers to their "locally-operated team." What I didn't know when I booked was that the crew was actually coming from Charlottesville. I only hired them to unload the large items from MY U-Haul. I was transporting everything myself. I was told there was a travel fee, but I specifically told them on the phone that I didn't need that because I was moving my belongings myself. No one corrected me or explained that I would still be charged the fee because they were coming from Charlottesville. Had they explained that, I would not have booked them and would've looked for an actual local moving company. When I called afterward to address the charge, the owner, Cole, was condescending, argumentative, and mostly unhelpful. Instead of trying to understand why there had been a clear misunderstanding, the conversation felt more like an argument than an attempt to resolve the issue. The guys who actually came out and did the work were great. My problem is with the lack of transparency, communication, and how the situation was handled afterward. If you're in Harrisonburg, please ask where your crew is actually coming from, what EVERY fee covers, and get it in writing before you book. I wish I had.

We saw good reviews and they mentioned veterans. My boyfriend is a veteran and served 25 years…read moreactive duty in the military, so we went with this company. While making the deal with John, it seemed to go good, however, we found out afterwards there was important information he left out and was not offered! We moved on May 3rd 2025. First,they were late to the location. I got worried, but they showed up 30 minutes or so later. I was told they ran late from an earlier move. So I figured no worries, I was just glad they showed up. The moved seemed to go great, they were nice guys, it was pretty hot out and they worked hard! Once the move was complete, I thanked them and tipped them very well and they left. When we turned on one of the TV's (2 - year old, 75 inch smart TV), exactly where they delivered it and left it, it had a huge crack across the top along with other cracks and white lines going down it. (My boyfriend did tell one of the movers he was worried how he handled the TV and where and how he set it down. And the mover basically told him to hush that it's his job and he knows what he's doing!! ) I was very upset, as I paid good money for that TV. We called the gentleman that we made the deal with, John, and he stated we need to file a claim, but he wasn't sure of the outcome since we didn't have the insurance. We advised him we were not offered insurance and were unaware of that, he admitted he didn't offer it because he knew we were already on a budget. That should have still been offered to us regardless!! Then he asked how they moved the TV, we told him with a moving blanket, he explained it should have been moved in a special box that is around $100. So again, another issue on their behalf. He gave us the info to file a claim, we filed and had tried contacting them by phone and emailed numerous times. They never answer the phone and I never did get any calls back. They took 6 weeks to say they'd give us $50 for our TV that was over $800, two years ago (now worth $618). They said it was because we didn't have the coverage!! But, how are we supposed to be aware of it when we weren't told about it? Also, they moved our TV incorrectly, another issue that was out of our hands and not our fault. I am so disheartened by this. That TV was supposed to go to my daughter when we moved, she was so excited to have it and now all we will get is $50 and a broken TV to take to the dump. Just so wrong and unfair. I would not recommend them after this!!!

We are in awe. With…read moremiserable diy moving experiences in the past, we contacted my guys moving and storage for assistance moving south towards 5th street. Come move day and the crew went above and beyond our expectations. The truck arrived *right* at 9 o'clock, and after q quick review + paperwork, they had all of our furniture and boxes on the truck and we were on the road by 9:25. And upon arriving at our new place around 10, everything was in and settled by about 10:30. We could not have asked for a smoother, more efficient move than what we got. We had originally expected to be done between 12:30-1, but by being so ahead of schedule we were able to unpack everything and be settled in before night time. Eternally grateful to my guys moving and storage, we will be hanging on to their number!

They got me set up with a unit and automatic payments on the same day. The units are clean and…read moreeasily accessible. The office person was helpful and friendly. I had zero problems with my rental there. I would recommend it as a good storage place.

These people, literally, are crazy. I should have trusted my gut upon initially talking to their…read morefront desk lady. Who struck me as way out in left field and I was a concerned while I was making the reservation but they had low rates and figured "what could happen, it's just storage." Yeah, they have low rates and plenty of availability for good reason. I had issue after issue with them. I only stored for 2 months and it was a total nightmare. Too much craziness to describe. But please, if you value your things and your sanity, and care where your money goes, stay away from this place. They are horrible people who lie, steal and cheat.

Now under new ownership…read more Nice, clean and spacious facility with decent pricing and climate controlled units.

This is the absolute best Storage Facility I have ever used! I would say the best part about it is…read morethe wonderful customer service. I believe the guys name is Chris, he went above and beyond for us. When I rented the space it was at peak time and he went out of his way to get me the unit when there were literally no storage units in the whole city!! The rates are reasonable. The facility is extremely clean, very secure, safe, well lit & everything is easily accessible. Their equipment is in tip top shape and if you need it they also rent a U-Haul!! I strongly recommend this place for storing your belongings and also if you're moving they have Uhaul trucks that are in great shape and done very efficiently! !