with the death of my father, we had a problem what were we going to do with the furniture in the…read morefour bedroom house? With three of us we just weren't ready to divide it up and take it yet so I research . I decided on sense because the reviews about William and I'll throw in Derek right now too were fabulous. I couldn't believe that this was all true. Well it is William is one of the kindest, nicest people that I know. He is so helpful as is Derek that I hardly know what to say. They have made a miserable occasion tolerable more than tolerable actually. We have a big unit and it's almost full. I was just there today and both of them helped me out. Thank you, William and Derek.

Great customer service from the front desk to the managers that I have had the pleasure of speaking…read morewith. I like the placement of the elevators and bathrooms and entry/exit ways of the building. The parking lot could be a little larger with more spaces... once a few people and moving trucks show up at the same time it makes everything a little crazy. The building is protected by a security keypad and cameras to make you feel safer. I have found a few mouse droppings on top of/in my accessible boxes after leaving my belongings on-site but no boxes had been eaten into (nosey meeces). No food is permitted on-site in case you were wondering. Hopefully that problem gets rectified immediately. I understand that the rodent could have hitched a ride from another patron or broken in from outside of the unit but hopefully the staff have protocols in place to tackle these pests. Other than that the parking lot and interior of the building stay pretty clean. Unfortunately an unplanned factory phone reset erased my pictures.

Easy to deal with and no pressure when getting a quote. I got the best deal in Charlottesville…read more They offer climate and non climate control. I dealt with Nickie who was fantastic! She sent over all the paperwork to sign. However, there were glitches with using my phone. I later signed in person and it was easy and took just minutes. It's easy to drive onto their property and unload, or load right outside your storage locker. They can accommodate large and tall trucks. You must provide your own lock, they also sell them. I'm unsure how large they offer, but I got a 5x15. I would recommend. The only reason not a five is dealing with signing paperwork.

They Get The Job Done!!! They Take Their Time And Make Sure You Are Satisfied And That Your Needs…read moreAre Fulfilled!!!

Excellent storage. on Tom's Rd Ruckersville. Clean, dry even in huge storms, secure, electric light…read morein unit, good people, value, very quick response, clean maintained restroom. I looked at most other storage near Ruckersville: I would choose these people again.

From the owner: 50% off first month for new customers for 10x15. Veteran owned and family operated. This business…read morehas been in the Ruckersville/Orange/Stanardsville area for over 20 years. We are the third owner and take pride in our mission to provide storage at an affordable price to our customers. We have several long time customers who appreciate the simplicity of our service.

Fantastic storage facility! I needed storage in the area, and I found this storage company online…read more I moved in through the website, I received a confirmation email with all the details and I also received a phone call from one of the representatives confirming I had everything I needed to move in. When I drove up to the facility it looks spectacular from the hwy 29. My code worked, I found my unit with the green tag just as the representative advised me. The unit was super clean , the climate control hallway was clean the facility is well lit at night! My move her was just perfect! I have stored other places but this facility by far is one of the nicest in the area, I would even say In the state!

Great storage facility right off of Rt 29. Easy to find and the front desk service is welcoming and…read morehelpful. Units are well labeled and it's in a safe area. You can also rent a parking spot for a trailer or RV too and get all of your packing materials right there. Gate code access is easy both in and out and they also have moving trucks to rent if you need them!

Great experience with Moving Forward for our move from DC to Richmond! Matae was super responsive…read moreand helpful, and gave us a great price. He even accommodated a couple of special requests we had. Shout out to Jerry and Brian for doing all the heavy lifting. Super nice and professional, and took great care of our belongings. Would use them again in a heartbeat. Thanks to the whole team!

The owners of this company work very hard to make it a good moving company. They will pay you for…read moredamages to your property, however we prefer not to have any. The owner even debated with me over some of the damage as the crew member denied it. We felt that they use nice polite workers that appear to work hard. However, there was no crew leader and it was a free for all loading and unloading our belongings. We had everything packed and marked as to where it should be placed in the new home, it just didn't happen 50% of the time unless we were on top of them constantly. Young guys that seem to have this as a way to make a living and no skin in the game, so to speak. Having said all this, we enjoyed talking with them and actually was able to gift them quite a few pieces of belongings we couldn't keep and helped them personally. Good Luck as they continue to grow .

Waterman Self Storage helped our family in a time of great need when moving to Harrisonburg in 2019…read morewhile still looking for a permanent home. When we found that place we were able to easily downsize from our larger unit to a smaller unit to keep some surplus items. Four years later we are finally clearing out our smaller unit. Trouble free storage -- no problems with billing, security, access, bugs, moisture, etc. If you need to store some things, I highly recommend Waterman Self Storage.

From the owner: Waterman Self Storage is a locally owned and operated facility. We pride ourselves on personal…read moreattention and customer satisfaction. Offering units sized 5x10, 10x10, 10x15, and 10x20. 24/7 access.

Now under new ownership…read more Nice, clean and spacious facility with decent pricing and climate controlled units.

We were all set to rent a storage unit with these folks when a friend offered to share his unit…read more So we had to cancel. That said, the Prime Storage people were great to deal with. The company centralizes its sales and marketing into a single office in NY leaving the local people free to focus on operations (makes sense). The NY folks were very helpful, and the local operator was responsive as well. We would DEFINITELY look to use these people for any of our future storage needs.

No better Self Storage in the area. New gates and fence at the facility. I appreciate the fact…read morethey take pride in ownership! Love the fact I can go to my unit when I want. It goes to show that you don't need someone sitting in the office all the time to have a great facility! Customer Service did great! Love the fact I can understand them and appreciate the fact they are based in the USA. Never have any issues! The price for my unit is fair and feels like a value compared to other people I looked at in the area. No other facilities of this caliber! Each climate controlled building is secured with a keypad. So it's double the security with the newly added gate system! They have spared no expense here. Facility is always clean. Simple storage in and out each time. #LoveIt

Avoid this facility. Extremely poor customer service. Attempting to contact the company invariably…read moreresults in a message being taken (when the system works) and then a long wait time before a return call is placed. If you go to the website for the parent company you will see a multi-state operation without sufficient staffing to efficiently handle local needs. Insurance is tacked on to unit unless you can prove homeowner coverage. I have done business with storage facilities both locally and outside the area and this one is by far the least desirable.

Greedy business and liars. We've been there four months and they raised the rent by $50. When I…read moresigned up, the person I talked to on the phone said my rate was a set price. So this is how you treat loyal customers? You raise their rent every few months? I would never have gone with this place had I known the catch, here. So sick of greediness in this economy.

Arrived with my movers to an ICED over Parking lot.. had to walk on that to the office door at…read more10:29 AM with door locked and no one in the office! My moving truck slide and got stuck on the ice..Also Good thing I was on the 1st floor as the elevators were not working! When we complained about the dangerous situation we were yelled at by the person working there! I pay not just for my storage spaces but also for Accessibility to safely move in out of my storage unit... NOT Possible at this unattended inside and out facility!!