with the death of my father, we had a problem what were we going to do with the furniture in the…read morefour bedroom house? With three of us we just weren't ready to divide it up and take it yet so I research . I decided on sense because the reviews about William and I'll throw in Derek right now too were fabulous. I couldn't believe that this was all true. Well it is William is one of the kindest, nicest people that I know. He is so helpful as is Derek that I hardly know what to say. They have made a miserable occasion tolerable more than tolerable actually. We have a big unit and it's almost full. I was just there today and both of them helped me out. Thank you, William and Derek.

Great customer service from the front desk to the managers that I have had the pleasure of speaking…read morewith. I like the placement of the elevators and bathrooms and entry/exit ways of the building. The parking lot could be a little larger with more spaces... once a few people and moving trucks show up at the same time it makes everything a little crazy. The building is protected by a security keypad and cameras to make you feel safer. I have found a few mouse droppings on top of/in my accessible boxes after leaving my belongings on-site but no boxes had been eaten into (nosey meeces). No food is permitted on-site in case you were wondering. Hopefully that problem gets rectified immediately. I understand that the rodent could have hitched a ride from another patron or broken in from outside of the unit but hopefully the staff have protocols in place to tackle these pests. Other than that the parking lot and interior of the building stay pretty clean. Unfortunately an unplanned factory phone reset erased my pictures.

Waterman Self Storage helped our family in a time of great need when moving to Harrisonburg in 2019…read morewhile still looking for a permanent home. When we found that place we were able to easily downsize from our larger unit to a smaller unit to keep some surplus items. Four years later we are finally clearing out our smaller unit. Trouble free storage -- no problems with billing, security, access, bugs, moisture, etc. If you need to store some things, I highly recommend Waterman Self Storage.

From the owner: Waterman Self Storage is a locally owned and operated facility. We pride ourselves on personal…read moreattention and customer satisfaction. Offering units sized 5x10, 10x10, 10x15, and 10x20. 24/7 access.

Excellent storage. on Tom's Rd Ruckersville. Clean, dry even in huge storms, secure, electric light…read morein unit, good people, value, very quick response, clean maintained restroom. I looked at most other storage near Ruckersville: I would choose these people again.

From the owner: 50% off first month for new customers for 10x15. Veteran owned and family operated. This business…read morehas been in the Ruckersville/Orange/Stanardsville area for over 20 years. We are the third owner and take pride in our mission to provide storage at an affordable price to our customers. We have several long time customers who appreciate the simplicity of our service.

Easy to deal with and no pressure when getting a quote. I got the best deal in Charlottesville…read more They offer climate and non climate control. I dealt with Nickie who was fantastic! She sent over all the paperwork to sign. However, there were glitches with using my phone. I later signed in person and it was easy and took just minutes. It's easy to drive onto their property and unload, or load right outside your storage locker. They can accommodate large and tall trucks. You must provide your own lock, they also sell them. I'm unsure how large they offer, but I got a 5x15. I would recommend. The only reason not a five is dealing with signing paperwork.

They Get The Job Done!!! They Take Their Time And Make Sure You Are Satisfied And That Your Needs…read moreAre Fulfilled!!!

We saw good reviews and they mentioned veterans. My boyfriend is a veteran and served 25 years…read moreactive duty in the military, so we went with this company. While making the deal with John, it seemed to go good, however, we found out afterwards there was important information he left out and was not offered! We moved on May 3rd 2025. First,they were late to the location. I got worried, but they showed up 30 minutes or so later. I was told they ran late from an earlier move. So I figured no worries, I was just glad they showed up. The moved seemed to go great, they were nice guys, it was pretty hot out and they worked hard! Once the move was complete, I thanked them and tipped them very well and they left. When we turned on one of the TV's (2 - year old, 75 inch smart TV), exactly where they delivered it and left it, it had a huge crack across the top along with other cracks and white lines going down it. (My boyfriend did tell one of the movers he was worried how he handled the TV and where and how he set it down. And the mover basically told him to hush that it's his job and he knows what he's doing!! ) I was very upset, as I paid good money for that TV. We called the gentleman that we made the deal with, John, and he stated we need to file a claim, but he wasn't sure of the outcome since we didn't have the insurance. We advised him we were not offered insurance and were unaware of that, he admitted he didn't offer it because he knew we were already on a budget. That should have still been offered to us regardless!! Then he asked how they moved the TV, we told him with a moving blanket, he explained it should have been moved in a special box that is around $100. So again, another issue on their behalf. He gave us the info to file a claim, we filed and had tried contacting them by phone and emailed numerous times. They never answer the phone and I never did get any calls back. They took 6 weeks to say they'd give us $50 for our TV that was over $800, two years ago (now worth $618). They said it was because we didn't have the coverage!! But, how are we supposed to be aware of it when we weren't told about it? Also, they moved our TV incorrectly, another issue that was out of our hands and not our fault. I am so disheartened by this. That TV was supposed to go to my daughter when we moved, she was so excited to have it and now all we will get is $50 and a broken TV to take to the dump. Just so wrong and unfair. I would not recommend them after this!!!

Joe Thornton was amazing as he scheduled my move and was involved every step of the way to ensure a…read moreseamless move. Santos and his moving team were professional and highly efficient!! Definitely will use them again and highly recommend them!

Great experience with Moving Forward for our move from DC to Richmond! Matae was super responsive…read moreand helpful, and gave us a great price. He even accommodated a couple of special requests we had. Shout out to Jerry and Brian for doing all the heavy lifting. Super nice and professional, and took great care of our belongings. Would use them again in a heartbeat. Thanks to the whole team!

The owners of this company work very hard to make it a good moving company. They will pay you for…read moredamages to your property, however we prefer not to have any. The owner even debated with me over some of the damage as the crew member denied it. We felt that they use nice polite workers that appear to work hard. However, there was no crew leader and it was a free for all loading and unloading our belongings. We had everything packed and marked as to where it should be placed in the new home, it just didn't happen 50% of the time unless we were on top of them constantly. Young guys that seem to have this as a way to make a living and no skin in the game, so to speak. Having said all this, we enjoyed talking with them and actually was able to gift them quite a few pieces of belongings we couldn't keep and helped them personally. Good Luck as they continue to grow .