I normally go to the pet food express in Los Gatos, but recently moved to Campbell and thought I…read morewould give this location a shot. I took my two large Australian shepherds to use their self service pet wash and was blown away with the level of service that I received. When I first arrived, Brian was cleaning the area and was so incredibly helpful and provided me with everything that I needed, even grabbing me towels and helping show me how to use the blow dryer correctly. The machines were clean, and the soap coming out of the hose had lots of suds (at the Los Gatos location I've had issues with not enough soap being applied). 11/10 - will be back

I will never again shop at pet sh*t express. Was goaded into buying a very expensive bag of cat…read moretreats, was told I could return it if they didnt like it. Guess what? They didnt like it. Went to return today and low and behold, I cant return it cuz its open. Can yall not promote expensive items that are a complete waste of money?

First time going and felt welcomed as soon as we walked in. Staff who helped us was super…read moreknowledgeable and didn't push any products on us, but clearly she's done her research and also offered samples (if they had any available). Definitely would come back for my dog, Yuna, and get her nutritional fix (and treats!) from here.

I absolutely love this place. Still!! They really do have…read moreeverything and are super friendly, and every time I go in it's just been a really great experience for me and for my smol doggo.

Had a wonderful experience here last night. We stopped by after dinner to look at cat carriers…read more When we walked in we were warmly greeted. It's a huge place inside. We walked around and looked at the birds, lizards and hamsters. While we were looking around, two employees asked us if we needed help. I let them know we were looking for a cat carrier that opens at the top. They knew exactly what I was looking for and walked us over to that section. The young ladies gave some great advice on which carriers would be the best options. Both of them also have cats and use these carriers. That really helped with our decision. We chose the one they highly recommended, which was not the overpriced one. We made our way to the checkout and made our purchase. It was fast and efficient. I will definitely come back here in the future because of their great customer service and variety of pet products.

I have been going to PetSmart for years, unfortunately this is the one place that has everything I…read moreneed for my pets, including grooming and it is convenient. That being said, I dislike every visit, I always come away feeling irritated and abgry. There is one older man who I knew from the PetSmart in Sunnyvale, except for him, every single person working there have terrible customer service! They are all very good friends but they do not seem to care about the customers. Whether it is a simple question or walking me to a purchase I can't find, I feel like they are doing me a very big favor by helping me. Attitude and irritated faces! This week, my dog had a grooming appt. at 9am and on previous visits, you were able to go early and drop off for grooming. This time I got there about 12 minutes before 9am for a 9am appt. I rang the bell outside sicee the store was not open yet and which is the usual way to drop off for grooming. The manager, I don't even want to get started on his attitude, opened the door asked me if the grooming was at 9 and them told me that I was 12 minutes early and that the staff had not clocked in yet and shut the door in my face. No, 'Good Morning', no ' the process has changed', nothing!!! Their rewards program is also not as great as it was before the pandemic. All in all, no one there cares about customer service!!!

Been a customer of Andy's pet shop since they were on the Alameda, then Norte Dame, and now off…read moreBascom Ave. They're been a great resource for my birds, dogs and Guinea pigs. They offer healthier options than the big box stores for your beloved pets. They have bugs for your reptiles too!

I don't know his name but he was supper helpful and I will be coming here for my pets needsread more

I came here for my pitty's birthday last month near Christmas time because my boyfriend and I…read morewanted to get her a cake or some baked goods to celebrate. We found this place through Yelp and it was the closest to our all of our errands we had to run. We called beforehand and for holiday season, they were closing early at 2pm. We went around 12pm and the boutique was quite busy. The store is small inside, so it was hard to maneuver down the aisles to look around. I think because they are closing shop soon, so most products inside had a certain percentage off. We ended up getting our fur babies a knitted beanie, a jersey along with the baked goods they had available such as the cupcakes and peanut butter bites. Even after the store closing discounts, we found the total price to be expensive but we didn't really mind because it was for our pitty's birthday. The baked goods section is what it seems like most people come for. I read comments on Yelp after we had went here saying that other people's babies got sick from the treats and baked goods. We got lucky that three of our babies turned out fine after eating it, they seemed to really enjoy the treats. Only downside was that I did feel like the workers here really watch and somewhat follow you around the store. My boyfriend was in line for the baked goods, so I went to take a look around at the accessories (collars, leash and toys) but felt like the worker kept watching me so I got uncomfortable and eventually went back in line with my boyfriend. We had a good experience with the owner herself though since she was the one who helped us packaging the pastries.

Love this place. Always come here before my doggie's birthday to shop for her birthday cakes,…read morehats, and treats. They have extensive selections of doggie clothes, toys or anything you can think of. Got some cute dresses for her too. There isn't that many stores that carry so many items for dogs. This place is actually pretty big with lots of items to choose from. Recently when we went there, found out that their lease won't be renewed and will be closing their stores. Hopefully the owner will find a new location and open another store again. We'll miss this store for sure.

I was hit with a very fishy odor once I walked in, which is usually not the best sign. While…read morebrowsing through the tanks, I saw SEVERAL dead fish in SEVERAL tanks. Some of them looked like they were struggling to swim and there was even a skeleton which indicates to me that the fish had been dead for a while. I've honestly never seen so many dead fish in tank in my life, even Petco and PetSmart seems better compared to this. Prices were also high, especially for shrimp. They were charging $15/caridina shrimp. Some of the tanks seemed to have mislabeled fish or seemed incredibly overstocked. I understand that they may view the tanks as temporary holding tanks but it was still quite a lot of fish in some small tanks. I would recommend checking out other fish stores in the area before heading over here.

I can not recommend this store enough!!!…read more Clear Water Aquarium is an amazing fish store with the most knowledgeable staff out there. I have been to various fishstores around the bay, but after finding this gem last year, I have been making the drive from Sonoma County ever since. I have been buying plants for my 14 gallon betta tank which continue to flourish. I recently went back with my boyfriend and we were assisted by Erik. Erik was the coolest guy ever and helped us out with so much. We found ways to decorate my boyfriend's 60 gallon that has his albino oscar, as well as some buddies for him. We are so happy with our purchases and can not thank Erik enough!!

Locally made, small batch treats for dogs with 10% of sales donated to non-profit dog…read moreorganizations....what's NOT to love? Oh yea, and I think Tater Tot approves: https://tinyurl.com/4d7za5ck! =P OTHER NOTES: * AAPI, woman-owned business - super kind owner. * Small batch treats are made with 5 ingredients of less: cookies, jerky, and custom cakes. --Cookies available in various shapes: dog faces (over 30 breeds), hello kitty, dim sum, sushi, star wars, etc. --No preservatives or fillers. * For summer, Goat Milk Pupsicles available. * No storefront; you can purchase their treats online or find their stall at Makers Market Artisan Faire - Santana Row and Walnut Creek on Saturdays. * Free samples! * CC's accepted.

Great treats. Benji has food issues and the only treats he can eat without tummy problems are the…read moreChicken Pop Pie treats from Little Bits of Love. Sadie and all the other dogs in the Dunsmuir pack love all the different treat flavors. My dogs have been getting Little Bits of Love Treats for 3 years. It's a bonus that LBL supports dogs that are less fortunate than my spoiled mutt. Thanks LBL.

The staff are friendly and helpful. During my visit, two staff came and asked if I needed help…read more They were knowledgeable and answered all my questions. They also made great recommendations based on my questions. The store is spacious and bright. There are many choices to choose from. Everything is well-organized. If you need any pet supplies, come visit this store

Left my dog for a haircut and wash. He came back with an injury near his hear and near thighs.. Big…read morered scar that has made me take a medical appointment for him. Horrible! Edit: The owner provided a contact number, but repeated attempts to call only lead to an automated voicemail. I'm being expected to spend additional time on hold while managing an injured pet, which is unreasonable under the guise of "customer service." My rating remains 1--only because 0 is not an option.

I went there for food for my dog to take her meds with and they were super nice and brought me to…read morecans of food that my dog ended up LOVING. I did not have to negotiate with my dog at all to take her meds. I'm going to look now for the name of the food but the point is, they really knew their stuff and were down to earth and friendly. I'm going back soon. They have literally everything!

The small business locally owned pet supply store in Campbell suddenly just closed with zero…read morewarning last month. My cat is super fussy about his food and his food is hard to find. Pet People was recommended to me so I checked it out. I went onto their website and omgosh they stock the food I needed! I was so relieved. I saw that they deliver if you are in range and omgosh again! I was in range so I ordered and that evening everything was delivered to my house. It was so great!! This will definitely be my regular pet supply store now.

We needed a birthday gift for our golden retriever who was turning six and so we came here instead…read moreof shopping online, and I'm glad we did! Oddly enough, the first thing I noticed was that it smelled good! Not something I would expect going into a pet store. They also had a great supply of everything we needed and more. It definitely made me want to come back again!

How I Pet Your Mother…read more Cali-based national chain of pet stores that has over 1,500 stores nationwide. This location has been here as long as I can remember--which ain't long these days! Thanks, alcohol!--and is my current neighborhood store. The Good: *Huge shared parking lot but it's never full *Adoption events with local no-kill shelters *This particular store helps organize all the donations from all the surrounding Petcos and the community for weekly donations to The City of San José's Animal Care Shelter. *Friendly staff *Free Pick-ups available thru the app and they usually have a 10%off on pickups of $50+ almost year-round. Keep an eye on your emails for occasional 20%-off discounts. *Store is quite large and has a lot of stuff *Discount bins at the front *Free shipping on orders of $35+ from their website--including litter! The UPS guy will hate you, but fuck it, eh? *Prices are very competitive with Unca Jeff, and cheaper if you include the discount(s). *Low-cost vaccine clinic thru their Vetco by Petco where you can actually make an appointment. *If you can afford it, you should look into getting their yearly Vital Care Premier™ membership at $24/month or $240/year. It seems pricey, but you get $15 rewards a month ($180/year), plus extra 10%-off food, 20%-off litter, and 20%-off grooming. With the price of taking care of pets, you'll definitely makeup that $60 difference and then some over the course of the year. You only need to save $5/month to come out ahead on the whole deal, and that ain't hard to do these days. The Meh: *Use your rewards quickly because they expire after 30 days for regular members, and 45 days for premier members. I'm not sure why places do this. You earned the rewards, let me hold onto them, stack them, and use them how I want? =/ *Don't bother trying to use their same-day delivery thru Doordash. It's hardly instant and I've heard some people having other issues with it like stuff not getting delivered and getting double-charged. *They don't allow you to double-stack your savings. In other words, you can't do a 10%-off on pickup of some food and then get your 10% premiere savings on top of that. Normally this isn't a big deal, but if you're ordering litter for pickup the app will automatically default to the 10%off on pickup, instead of the 20%off--so the workaround is to do multiple orders at less than $50 so that pickup discount of 10% doesn't kick in, savvy? It's annoying but it is what it is. ¯\_(ツ)_/¯ The Ugly: *Their mobile app is really horribly done. It's so friggin slower than molasses in January, and you have to log-in EVERY-FUCKING-TIME you go to use it. Like why can't I just stay logged in like every other shopping app ever built? Why? Just why?! 0_o Conclusion: Good place to come to get your fur kids taken care of in more ways than one.