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    PetSmart

    2.5 (271 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Banfield inside PetSmart prescribed the wrong chicken-based food
    Ceana T.

    Yelp Review for PetSmart (Campbell) I want to specifically thank the PetSmart employee at the Campbell store who stepped in when Banfield completely failed me. He was the only person who offered a real solution -- helping me find a vegetarian, chicken-free option with pumpkin for digestion as a temporary food until my dog's real vet can send the correct prescription. Meanwhile, Banfield (inside this store) tried to sell me an expensive chicken-based food my vet told me to avoid, and their staff became so hostile they threatened to call the police when I questioned the prescription. PetSmart's employee de-escalated and actually cared about helping my dog. PetSmart deserves credit here -- but I recommend corporate takes a hard look at Banfield's presence in your stores, because their behavior reflects badly on the PetSmart name.

    Where does it say to download the app to get 25% on this sign?

    My advice is RUN and DON'T BRING YOUR PETS HERE! Read rest of reviews and everyone is complaining about the same issue!! 4/9/25- I brought my dog for nail trim and I was told the sign says to download the app in order to get the discount. Can someone point where on this sign it says to download the app? I paid $22 for nail trim, just 2 front paws done and back doesn't even look like it was touched, as hairs were not trimmed. Last time I had to report to female manager and they took my dog back to re do it! It's constantly something at this place. per usual at the register always have a come back or tries to argue about sales. They don't even know what they are posting anymore. I asked for customer service phone number and the old grumpy Kevin who doesn't like giving out his name told me on the phone we don't give out customer service phone numbers, you need to look it up online. When I asked for his name, he said I don't give out my name??? I did find the number and did call to report all these wonderful experiences, yet to hear back! My advice is don't shop, buy or bring your pet here! This store needs training from grooming services to sales!

    Kiley J.

    Workers are friendly and helpful. Place is clean when I shop during the day. You can find birthday treats for your pups here.

    Dog tag/ cat tag machine
    Fran R.

    Pet stores became my guilty pleasure ever since I had gotten my cats and even more so during the pandemic. I used to live in an area where a basic pet store was a bit of a drive out, so being in the center of so many has been really enjoyable! I came by this PetSmart to find Tiki Cat cat food - which, they had, but they didn't have enough cans to get me beyond a few days worth for my cats. I ended up finding a comparable option and buying more of that to make up for it, which was a bit disappointing but we made it through! I love seeing the variety of adoptable rodents here and the variety of toys, costumes, clothing - there's a lot to see! I didn't leave with anything except the cat food that we needed, but it was great to be able to see an in person selection instead of just purchasing online. Overall I had a good experience here, I think I just may have missed the shipment day is all! Another thing I found neat was being able to make your own pet tag here! Usually I've seen it behind the counter, so it's cool to make your own tag without any chuckles over the sweet and silly names of your pet! I definitely recommend supporting your local pet store for all of your needs, especially because there's a lot of in person experiences you could be missing out on!

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    9 days ago

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    2 months ago

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    4 months ago

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    19 days ago

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    9 months ago

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    6 months ago

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    1 year ago

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    2 years ago

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    10 months ago

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    8 months ago

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    1 year ago

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    1 year ago

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    3 years ago

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    4 years ago

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    7 years ago

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    2 years ago

    Not sure why the low stars.. Store is clean with fantastic inventory and people are very knowledgeable and helpful.

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    3 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    1 year ago

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    2 years ago

    Awful service. No help to find anything, and when asked an associate the attitude was uncanny.

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    Ask the Community - PetSmart

    Do they have hamster?

    Yes

    Do they have a common goldfish?

    Yes

    Don’t See Your Question? Ask Away!

    Review Highlights - PetSmart

    Update: Jennifer cut my dog's hair and he came home looking good, smelling sweet, and bouncing around!

    Mentioned in 3 reviews

    Read more highlights

    PetSmart - petstore - Updated May 2026

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