First time bringing my 10 month Golden Retriever here and we met Petra. She was awesome and made accommodations to check us in earlier than their normal check-in hours due to a last minute scheduling issue on my end. She texted me pictures during the time she had my puppy and let him get super comfortable in and around the shop. They do not have crates and my puppy was allowed to roam around and play with others while he waited his turn to get groomed. This is genius on their part. A tired puppy is probably easier to groom. At the end of the day, I got a great looking, clean puppy who was tired and passed out for a nap as soon as we got into the car. read more

THEY LEFT BLOODY CUTS ON MY DOG! do not go here they are terrible and overpriced not even that when i first walked in they were all staring at me judging what i was wearing they are for sure not professional. read more

Could not be any more happier with this business! They aren't just a business, they are really helpful and loving people! Our dog has been going there for 11 years now and he always gets treated well! He isn't in a cage, he is allowed to play around and he loves it! My new puppy is getting used to it, it's her second time going but she gets treated like a princess. I highly recommend this place! read more

Great service. My dog loves to go here. Professional, knowledgeable and respectful of their customers busy schedules. Called around on pricing and Barbara's is comparable. Will keep coming back for this great service. read more

This is a long overdue 5-star review for the team at Barbara's. We took our elderly Aussie there for grooming on the advice of our neighbors. Our poor dog used to hate going to the groomers. Not the case at Barbara's! On his second visit, he practically danced in and greeted the team with kisses. Petra says it's because they all love dogs. Call me crazy, but I think she's right. I watched as they worked on other dogs and never saw one react in fear. When I called my dog, he didn't charge over to me. He was quite content where he was. But don't believe me. Watch your dog's reaction. Fair warning: Barbara's is cash only. Fees are clearly posted. read more

I LOVE LOVE LOVE this place! After my best friend and I called a bunch of places we chose to bring our pupplas to this one for its price and the staff. The lady we spoke to on the phone sounded so cute and pleasant. It's small and cozy. I was so worried because this was my dog's first trip to the groomers, but when I went to pick Paisley up she seemed to have enjoyed herself, happy and jumping around. I was happy to see that because of all horror stories I heard of other groomers. I was TOTALLY happy with Barbara's place. However, they could use some improvement in the organization of their appointments but over all they are great. I totally recommend this place to anyone who's looking for a groomer. read more

Barbara's Snip n' Clip - Photos of Paisley - Pet Groomers Near Me - Campbell, California

After seeing a news segment about what's really going on at groomers, I was terrified to take our little guy anywhere. Especially after a horrible incident at Madeline's, (whatever you do, don't go there!!!!) I'm thrilled and relieved! The ladies working here, as well as Barbara herself, couldn't be nicer. They are such lovely women, and they truly seem to care about the dogs entrusted to them. They did a beautiful job on my pooch Quincy.As cute as he is, they were able to make him even more adorable. When you walk in, you are able to see the everything going on, and all of the dogs. On the day I was there, none of the dogs were in crates, nor muzzled. Just hanging out, waiting for their parents. I truly can't express enough how happy I am to have found them! Although they are literally around the corner from me, I would probably never have noticed them. Thank you Yelp dog lovers! read more

I have about 6 Westie's within my family and we bring 5 of them to Barbara's. Barbara has been in business for over 50 years and her experience really shows. This is the place to come if you are looking for an amazing groom for your pup. The dogs always look SHOW QUALITY when we pick them up. Anyone who's ever owned a white dog knows how hard it is to get them pearly and I don't know what they do but it is unlike any other shampoo/condition I've ever known! The staff is VERY friendly to me and my family. They even make an effort to get our dogs in on short notice. Even if it isn't the same day (rarely). It's pricey but worth it. PS Our 6th westie used to come here but he was a bit unruly and actually bit one of the groomers so he was blacklisted. This place is exclusive so remind your dogs to be on their BEST behavior! read more

IT'S ALL ABOUT THE GROOMER! Sallie had her 3rd appointment yesterday. When I got there it seemed a little chaotic. In the past we discussed and agreed on how Sallie would be groomed etc. This time they just took her. I figured they must have noted on her card that we agreed we were going to let her hair grow even longer with colder weather coming.I was surprised that Suzie was no longer there. My dog had bonded with Suzie who understood rescue issues/fears, etc. They were a good match. They told me Suzie left to open her own place. [ I also asked who would be grooming my dog and the owner said she was.] I mentioned how dry her skin was and said I use oatmeal shampoo at home. Yes she could use oatmeal shampoo if I wanted but it would be a little extra - how much I asked - $7 - [whoa I think not]. anyway she said she would use something called highlight and not charge me extra. As soon as I walked in and saw my little girl on the counter, my heart sank. I held myself together but was nearly in tears when I got in my car - already knowing I was not going back. Her hair was the shortest it's ever been. The white hair that grew straight up on the top of her nose - just cute little short hair was gone. She looked choppy and out of balance all over - her mustache had not been trimmed and the hair was in her mouth.Her ears are uneven. Need I go on? If I wanted a cut like that and an all day stay I could have gone back to the previous grooming place [actually no I wouldn't have...] Barbara's needed to wow me to earn my continued business and prove it was the shop that earned their previous reputation. My dog should have come out of there looking ready to show instead of all choppy and short - I was so disappointed, to say the least. In the past they gave me an appointment card as I left. Yesterday they didn't and it's just as well. I won't be needing it. I can no longer recommend this shop. It's really all about the groomer. Suzie I know you read YELP so please get in touch with me if you are still in the area. My Sallie needs you. read more

I wish I knew if this place was good. I called twice in 2 weeks. . .they kept telling me they would call me back. . never did. . .who doesn't want or need to business right now? oh well i found a great groomer in the process. read more

This happened a while ago and I think I forgot to write a review. Avoid this place, not worth your sanity - keep your cool. Bad Bad Bad customer service. I called to schedule an appointment (as a first time customer) - they took my information and said they would call me within a week. A week pass, 10 days pass, there was no call. So i called them back - my info was no where to be found. So we had to start from the beginning. I asked them how much the grooming cost. The lady on the phone couldn't give me a number. She couldn't even give me a ballpark. She said we could tell you when the grooming is done! Sound to me like a scam business but they are not!!! I didn't want to show up and picked up my dog only to find, I owe them $350 for the grooming. They have been in business for years - Hello..... shouldn't you have a price list or at least, know how much it will be based on your experience? It seems like they operate their business based on "How I am feeling today" ......Very very UNPROFESSIONAL! read more

First, I have been a customer of Barbara's for 15 years. Barbara has been in this business for over 50 years. Her business has thrived. She did not just shear and cut, but would groom my dog to the proper standard by hand and very gently. Barbara in her past was an AKC judge and she was married to a veterinarian, she knows dogs. She knows the proper standards for grooming. Her experience and care for her work is beyond reproach in her trade. Before a review on yelp came out, THE ONLY way to become a client of Barbara's WAS TO BE REFERRED by another client. Barbara would not work with people who were not referred. She also would not work with you if you allowed your dog to become so painfully matted that the dog would suffer. She would actually fire clients if they did not maintain their dog and/or keep it groomed. She does not advertise, she has never needed to. You have ALWAYS needed an appointment. If you miss an appointment the next available usually isn't for weeks. AND this has been consistent as long as I have been sending my dogs to her in the past 15 years, long BEFORE Yelp reviews which caused her business to explode even more. Every time I had my dogs groomed (every 3 weeks) I would have an appointment card waiting for me at pick up for our next appointment. Her business was precise with incredible customer service and a very well run. With that said, Barbara stays active grooming and caring for every ones beloved dogs, but as she is moving along in years, she has has to take this business which she has grown and maintained very successfully for over 50 years and passed the torch of maintaining the appointment books and some of the operations to someone else. By the sound some of these new customers on yelp, it is clear she needs to have someone help expand her business model even further. After being in the business for 50 years with a very proven and successful business model, she is going to have aches and pains with this growth. As a long time customer and one of Barbara's many die hard clients, I along with others I know still trust Barbara, and will support her as this new business model is developed through necessity. Her talents are unmatched, she has done a great job in training some apprentices to carry on her skill set when she is ready to step down. read more

We LOVE Barbara's and all the employees who work there! I used to take my miniature schnauzer here when he was born, but then tried to find a groomer that was closer to me in Santa Clara. Bad mistake. I ended up going back to Barbara's and she welcomed my dog, London, back with open arms. Every time I call they remember him and talk about how much they love him which really makes me feel good! You don't want your dog, who is like your own child, to be handled by people who don't love him! He always looks SO handsome after his pampering session and smells so good you just want to eat him up! London doesn't do well with strangers and starts to whine and whimper. Barbara's said that we could bring his bff Kiko (who doesn't get groomed because she's a short-haired dog) in and let her sit with London for moral support. How sweet is that?!?! She is popular so I can understand why it might be hard to get an appointment. We always book a few weeks out and try not to cancel because it'll be awhile before you can reschedule. Treat it like a fancy restaurant and appreciate that you got an appointment. You won't be disappointed. read more

Barbara's is the best! She and her groomers really care about the dogs and really do a great job. They always ask how the dogs have been doing, if there's anything going on with them that they should know, and generally want an assessment of their mood so they know best how to handle them with care and sensitivity. I've been taking my dogs to Barbara's for a few years now and yes, there have been a couple of scheduling snafus. But, I feel the snafus are nothing considering the care and concern that Barbara gives the dogs. With regard to the actual cuts, they come out looking great! I ask for particular changes and often times get feedback that prevents me from making my dogs look like geeks. Barbara and her groomers know their breeds, what the breed cuts should look like, and how to cut them. If I insist on a change, they're willing and ask questions/draw pictures/look in books until they clearly understand what I'm trying to achieve. They don't leave anything to ambiguity. Most telling, is that my Shih Tzu used to be groomed at a little place in Almaden. It got to the point where he would dig his heels in and cry to not go into the salon. I couldn't take him in there anymore. I was told about Barbara's. Sparky runs for the door with his tail wagging when we get out of the car. That speaks for itself. read more

I just got home from picking up my chihuahua's from Barbara's and I'm so excited to have found such a great groomer! My male dog - who always has to wear a muzzle - was charmed by the ladies at Barbara's and they were able to wash him and clip his nails with no muzzle! MIRACLE WORKERS - I think so! Good groomers are hard to find and I feel like I just hit the jackpot! read more

took my dog Tila here to get her first hair cut. seemed like very nice people who loves dogs and loves their job. Barbara and her staff are friendly and like to chat and have been in the business a loooong time. they take their time and move along at your dog's pace instead of rushing and making it a bad experience for your dog. they are busy, so you gotta make an appointment before hand. just stop by and check them out first, they'll give you all the info you need and more. we forgot our checkbook and didn't have cash and they trusted us enough to let us mail them a check. five stars for service and being cool. read more

Barbara's Snip n' Clip - outside - Pet Groomers Near Me - Campbell, California

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My babies love Barbara and her staff! Rani (my little Maltese princess), and Raja (my chihuahua yorkie mix), go every other month for a haircut and nail trimmings. Barbara is a super sweet old lady (I'm talking like 80 year old grandma.... soooo cute), and her staff is pretty friendly too. They make sure that your dogs feel comfortable and get to know the surroundings before they dive in and start cutting their hair. They are full service: cut, bathe, clean the ears and tear stains, and even the rectum! I love whatever they use on my babies because they come home smelling like actual human babies (if you ever smelled a baby, you know what I'm talking about... that sweet, fresh, clean smell). Their nails are neatly trimmed and I never have seen a nick on their bodies. It is true, it is hard to get your appointment booked when your a new client (I waited almost a month, but it was WORTH IT!). Also, when you try to reschedule existing appointments, it is a pain because they are booked for weeks. Keep in mind, they are not open everyday of the week. If I am correct, they are only open on Wednesday, Thursdays, Fridays and Saturdays from like 9-6am. It's run out of the back side of her home or something so the space isnt that big either which is why they have limited spaces available. Anyway, I'd recommend this place to any dog lover who is looking for that personal touch at a reasonable price! read more

Barbaras is great. She doesn't do a ton of dogs so it is not "dog mayhem" like another groomer in Campbell I won't name. The staff are very loving and attentive to detail. I have a mini poodle/terrier mix (poodle coat) and a large Aussie Shepard /rottie retriever mix (Aussie coat). My Aussie has never been groomed better - she thinned out his undercoat marvelously and he is so thankfully sleek and clean in his hind quarters. my poodle Ish boy is well groomed - well above average cut and very reasonable priced The atmosphere is the reason why I like it. It is very positive and both my guys seem at ease chilling on their beds (leashed of ourselves) when I pick them up. And they seem to like going there which was not the case at other places. At all. Try them out in 2013! :) read more

After reading all the wonderful reviews on this place I thought I'd give it a try. Unless you are FOR SURE going to be a return client, don't bother even calling. I spoke with Barbara and I got the feeling that it would be a complete waste of time for them to groom our dogs because I couldn't tell her if we would be returning clients. I understand all the work/effort it takes to groom a dog and that they want to maintain the work that they do, but I am not going to commit to coming back to a groomer who I've never used before and I don't know their final work product. So long story short, they just lost business for our 5 dogs. Now the search begins again for the perfect groomer. This is not it. read more

Friends recommended Barbara's. We had our first appointment today. WOW! Great experience all the way around. Not only does Sam look great, he had a wonderful day playing with Petra's (groomer's) son and another dog. Petra sent pictures during the day and showed me a video of Sam playing with the other dog when I arrived. Nice people and terrific facility. Very clean, lots of space outdoors for dogs to play and also be safely corralled in a dog run if need be. Sam is a 6 month-old Goldendoodle. The price today was $100. When he's fully grown it will be $125. (We've had him groomed one other time with a different company, a mobile service. The cut wasn't as good and the cost was $125 as a puppy and would be $145 when grown). We already have our next appointment booked at Barbara's. I would highly recommend! read more

Barbara's Snip n' Clip - Sam's "before" picture - Pet Groomers Near Me - Campbell, California

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I used to take my little 6lb pomeranian/ maltese mix here after a bad experience at petsmart based on good reviews several years ago. However, I've learned how to groom my dog myself and its been 3 years since we've been here. We used to LOVE Barbara's Snip n' Clip and i thought hey...If i take her here inbetween grooming services, and I will groom her every other time because it takes so long for me to do it myself then great! So I gave Barbaras a call and asked to make an appt, and also asked how much (expecting that their prices might have changed in 3 years, I think I used to pay $55-65) so when they told me $65 that sounded about right. So, I take her in this morning (mind you she just had a bath 6 days ago and gets brushed daily)..There are several young girls that I didnt recognize behind the counter and not a single one greets me. While standing there holding my dog I say "I'm dropping off Marina" they take her and leash her to the counter, and they don't ask me how I wanted her hair cut or anything. I ask how they were planning on giving her a hair cut and i began to explain how I like her hair to be cut...then a woman comes up and handed me a pad of paper and says "put your information on here" I had to ask what information she wanted, "name, dogs name, and what you want" oooook. So I write down my info and i asked when I should expect her to be ready for pick up... and not a single one could give even give me a time range. So I said "usually she was ready between 3-5pm, is that about right?" they say "yes" and I leave. Next, I get a phone call at 4pm saying that my dog is ready, and I'm very excited to pick her up and see her! I asked to confirm the price and asked if they took cards because I couldn't remember if they did or not. she said it was $75, and its cash only. So I ask, Im sorry did you say $75? I was quoted at $65, and not only that, you guys have a Yelp offer for $10 off with check-in. She tells that it is only for first time customers (I haven't been in over 3 years remember and it also doesn't mention that in the offer they have posted) then she says to ask Barbara...barbara says to just pay the $65, and the $65 is usually quoted for "regular clients"...so which is it? Im not a new client, and Im not a regular client, so you aren't going to honor the price you told me? Then she tried telling me that my dog 'took longer, because she had mats" (she didn't) Then she calls me back, and tells me she had me confused with another client that was there in November! OY! I pick her up and SHE LOOKS ADORABLE, I WILL SAY, THEY DO A GREAT JOB...BUT CUSTOMER SERVICE SUUUUUUUUUCCCKKKKSSS.... I'm not greeted, once again. I'm Handed my dog...and I literally stand there like, ok....is anyone going to check me out? I pay the $75 (i was expecting to tip, $65 for the service and $10 tip) but since it is cash only, that is what i brought with me. I mention to them, that they should state their prices and tell people if they have to spend extra time, we will charge extra, or at least look the dog over and let them know if they have mats and that will charge extra etc when they drop off..If they had to spend extra time, I would include that in the tip if my dog was difficult or she was matted...(but she wasn't, and it sounded like excuses) They tried telling me that they don't expect tips.. ugh confusing! so were they trying to include tip in the price they told me? .i also let them know that the yelp deal didn't say anything about 1st time clients and that they should really fix that too. I didnt get an apology or anything. It would have been nice to hear "I'm sorry for the confusion" or an attempt to fix the situation. I suggested that they are clear with their prices and look the dogs over before someone leaves if they are cash only so people can be prepared to bring the amount and their tipping policy. I know its only a $10 difference, but when I was planning on tipping AND they have a yelp deal for $10 off, it could have been a $20 difference. Their communication stinks and I am VERY disappointed with their lack of customer service. They were not friendly, welcoming or willing to fix the situation to be clear about their prices. Very unfortunate that things have changed way too much for us to ever go back. read more

We have been bringing our Scotties to Barbara's since the late 80s. Henry has been coming here for almost 11 years and we would never think of taking him anywhere else. Barbara and Petra love the dogs placed in their care and do a wonderful job grooming them. Thank you for taking great care of our Henry. read more

Barbara's Snip n' Clip - Pet Groomers Near Me - Campbell, California

Very bad first impression.......I just received the same response by phone as another person who submitted a review. I really want to find a great groomer who I can go to for the life of my dog. Here is how the phone call went: ring ring.... Lady who answered the phone: "Hello" Me: "Is this Barbara's Snip N Clip?" Lady: "yes, who is this and how did you get this phone number?" (now I felt like I was calling a home number in the middle of the night) Me: I found your business and number on line. I want to make an appt to get my dog groomed Lady: "Have you been here before?" Me: "No I am a new client" Lady: "oh....well, I will have to call you back when I have time to set up an appt." She never called me back to set the appointment. So I took my business elsewhere. read more

Called twice. Was told both times I would get a call back. Guess who's still waiting? Not cool Babs, not cool! If you don't want any new patrons, just say you're not accepting new clients! Doctors do it all the time! Lame. read more

I called Barbar's Snip n' clip in adbance to bring in my dog for grooming, and they said to bring in my pet anytime as no appointment was needed. When I arrived, there was no one there (during their regular business hours) and the phone was off the hook when I tried to call to get someone to open the gate. So I called shortly thereafter, and someone picked up the phone. I asked to make an appointment (I didn't even specify what kind of service). The woman's response was that they were booked for the next couple of weeks. She sounded out of it, as if she had just woken up. I am definitely going somewhere else. I would not waste my time with Barbara's. read more

This place is wonderful!!! I've been taking my handsome boy maltese here since he was 3 1/2 months. Now he's currently 1 year & 1 month old. He gets groomed every 6 weeks and I'm always excited to see him after he gets his haircut. They literally take their time and do an excellent job on grooming him. Barbara is very sweet! And she's always complimenting about how good and cute of a boy Joobie is! Thank you Barbara for the many haircuts and more future haircuts ahead! :) read more

There is a reason that getting an appointment with Barbara is challenging...It's because Barbara and staff are amazing. Once you get your 1st appointment the staff is very flexible to set future appointments. read more

I've been searching for a good dog groomer and Barbara's has definitely impressed me! The facility is just so dog friendly and clean! You actually get to see them cutting the dogs hair instead of being taken into the back where you hear all the other dogs howling and barking. Not many of the dogs are kept in kennels and most seem to be resting comfortably on the sides. The major upside... they cut my cute little shih tzu pup and made her cuter than I could imagine! She's already an attention grabber, but she was even more adorable! Thank you Susan for doing such a wonderful job! read more

I have been taking my dogs to Barbara's since 1995. I am a loyal customer because of the excellent grooming but also because of Barbara, herself. She is one of those special people who are very attuned to the dog and his or her needs. She. Knows. Dogs. Humans are fine, but what matters is your dog. She saved the life of my first dog when she forced me to get a 2nd opinion on a diagnosis that she believed was in error. She even found me the new veterinarian. And you know what? Barbara was right! I'm still going to that vet, too. Yes, I acknowledge some scheduling/phone call mishaps over the years but that hasn't dimmed my devotion to Barbara's services. If you want your dog clipped a certain way, bring her a picture. She'll follow it to the letter or wait for you to come back for pick-up and finish your dog as you watch. My dogs adore her, too. I've recommended her to many people over the years and they are all still going to her and are satisfied customers. People always ask me where my dog is groomed when we are out walking or competing in agility. Her work is that noticeable. I'm a fan. read more

First I went to make an appt and I wrote down my information for them to call when they had an available appt because they couldn't tell me. Then 3 days later I had to call to check and they said they would call BK because they had to chk on their availability. What business doesn't have there schedule book right there? Finally Barbara calls me a week later at 10:00 pm to let me know I can bring my dig in the next day.forget it! I went to Dr Daves grooming and they are so nice there. read more

I love Suzie and when she left I follwed her. Her new place is called Suzie's Pet Salon on Campbell Ave just outside of Downtown Campbell.

Barbara's is awesome. My puppy who hates water, bathes, and the groomers miraculously loves this place. Barbara herself runs the whole place with a great staff of dog loving people. Not only is Barbara a groomer, but they offer excellent boarding both for little and big dogs. I feel confident and happy to leave my baby there when traveling. If your looking for a great groomer come to Barbara's! read more

Called and was promised a call back and that never happened. A little disappointed, since it is located near my house. read more

Barbara is the best. She has the cleanest well maintained up to date place you can have for grooming. Clean and smells better than most hair salons. Thanks for my 16old pug for taking such great care of her. read more

Absolutely fabulous place ~ beyond your expectations! They treat my dogs better than I do!! The cuts look great, my dogs smell and feel great, and my dogs come home calm and content as if they spent the day at a doggie spa (which, come to think of it, they did!!). Very reasonably priced for the amazing service. I have met only Barbara and she is a doggie psychic or dog whisperer . . . the way she can communicate with the dogs in her care is something to see. Thanks to Yelpers for your reviews and helping me find this place -- you were right on the money!! This is a wonderful find! read more

I love Barbara's. I have been taking my dog there for a couple of years now and they always do a wonderful job with him. They are always so sweet when i come to get him and always call the night before to confirm the appointment. It is really helpful as I work early and can drop him off at 730 on my way to work and pick him up when i am off work. They always tell me how he was and if he needs anything (if he had fleas, if there was somewhere sensitive on him etc). All in all a good friendly spot! :) read more

Barbara's may be an excellent place for smaller dogs, but we didn't have a very good experience with our eight year-old Golden Retriever. He didn't like the machine that they use to dry him...the staff likened it to the blower in a car wash which drys your car. For $89, I frankly don't care if they have to towel dry him. They could even just let him air dry. In any event, they've asked us not to bring him back. It's a shame, because he looked nice after both of his visits... read more

Very nice staff and they do an incredible job with Rambo. Highly recommend this place.

I recently took my Westie to be groomed at Barbara's Snip n' Clip and when I picked him up I was astonished at the results. He was absolutely stunning - and I might add, relaxed. The length of the fur was perfect (he didn't have the wavy look anymore) and his fur is still glowing, 5 days later! The level of detail they took to trim the face, ears, paws, etc., is truly a work of art. Westie cuts vary widely among groomers and I vote for Barbara's! Also, his nails were trimmed very carefully and well too. A clerk at the Pets and More store suggested that I take him there and I'm soooo glad I did! The care and love they have for all the dogs is very noticeable and the place is spotless and smells clean. Barbara's is a true gem! read more

We have a west highlander terrier, and poor thing has gone through many bad haircuts. Barbara's Snip n' Clip was an answer to our prayers. They have been grooming our westie now for over 2 years and we will never go anywhere else. They know how to properly groom westies - the proper skirt, tail, the works. Our westie is very timid without her brother (a different terrier breed), so Barbara allows him to stay with Misty while she is there for the day. If you have a Westie and have had your fair share of horrible grooming experiences, try Barbara. You won't be disappointed. read more