Wowwww The ladies here are so very courteous. We come here 4 times so far and wish we found LushSpaw sooner! This place always make time for our dogs. Little ling-ling and baby ping-pong are always excited to see the groomers and give them all the kisses. I don't bother on yelp personally but I own few local businesses and felt obligated to support this establishment. It repulsive to see customers like these people. And I need to defend my fellow small business owners! I was here the other day arriving for 1:15pm appointment. I am with my wife who can't walk well and uses a cane. WE AT THE COUNTER ALREADY and these two other customer come in. They are push us aside and tell the girl at the counter they are arriving for 1pm appointment. The lady explained since they didn't arrive on time, a walk-in appointment was just taken it. Which must be true! When we enter, I see lady leaving the shop and saying thank you. Now before I knew it I saw the TRUTH! These people I call one star Stephanie and bad review Kevin!!! It was THEM! these people also attacked me at my shop and left terrible reviews! These malicious inconsiderate monsters are SCAM ARTISTS! BEWARE! I felt horrible about what I witnessed. They blackmail for free goods or services: if you don't comply they slander. They came to my shop twice. First time my wife was scared and gave them a free family feast combo. Second time I was around and told them no free order and I get a bad review. And now I see they do this to many many businesses. LOCK THEM UP! These two made a racist comment to the lady at the register, were screaming and cussing and insisting to remove the other dog that took the time slot and show it to them. Even tried to go back there themselves! And the groomers were SO professional and protective of the dogs safety! One groomer even made sure my wife and myself were ok. Then these people said they wanted their dog taken in right now and they want it for free and also extra services! They say "who these people!? GIve is their appointment or you'll regret it B***t" and they point at us! My poor dogs crying from being scared! LushSpaw 10 STAR STEPHANIE AND KEVIN - ZERO STARS!!!! read more

I can't sing enough praises for Lush Spaw in San Jose! Since moving to the area, my two Maltese/Shih Tzu girls have been pampered here, and we couldn't be happier. The pricing, based on breed and weight, is transparent and available on their website menu. A neat perk: rebooking during pickup scores you a small discount. Typically, the bath time is 1.5-2 hours, giving my furry pals just enough time to transform. Shoutout to Ming, Alejandra, and Antonia - the dream team behind the grooming magic. Every visit, my girls return home smelling heavenly and looking absolutely adorable. The consistency in their work is commendable. What sets Lush Spaw apart is the exceptional customer service. All interactions have been stellar, and the groomers, including Ming, Alejandra, and Antonia, are not just skilled but also incredibly sweet. They patiently listen to my requests, ensuring a tailored grooming experience for my fur babies. Lush Spaw has become our go-to pet haven, and I can't recommend them enough for their top-notch service, friendly staff, and the undeniable cuteness they bring to every grooming session. Kudos to the whole team for making each visit a delight! read more

I recently took my golden retriever to Lush Spaw for a bath and grooming, and I couldn't be happier with the experience. From the moment we walked in, the staff was incredibly welcoming and attentive. The facility is spotless and has a calming atmosphere, which helped put my dog at ease. The groomers at Lush Spaw are true professionals who clearly love what they do. They took the time to listen to my preferences and even offered some helpful advice on maintaining my dog's coat. The bath itself was thorough, using high-quality, pet-safe products that left my dog smelling fresh and feeling silky smooth. What really stood out to me was the attention to detail. My dog's nails were perfectly trimmed, ears were clean, and the de-shedding treatment worked wonders. I also appreciated the little extra touches, like the cute bandana my dog wore home. Overall, Lush Spaw provides exceptional service at a great value. My dog came home happy, relaxed, and looking fantastic. I highly recommend Lush Spaw to any pet owner looking for a top-notch grooming experience. We will definitely be back! read more

I've been bringing my beloved Yogi to Lush Spaw for his grooming sessions, and I couldn't be happier with the experience. Kate, his groomer, has consistently done a fantastic job, ensuring that Yogi is not only well-groomed but also happy and comfortable throughout the process. The transformation is always amazing, and he comes out looking (and I'm sure feeling) great! The staff at Lush Spaw are super friendly and truly go out of their way to make both pets and pet parents feel welcomed and taken care of. Their professionalism and warmth make each visit a pleasant experience. I highly recommend Lush Spaw to any pet owner who wants top-notch grooming services in a caring and attentive environment. Yogi and I are definitely looking forward to our next visit! read more

Lush Spaw are awesome. They provide a wide range of services, from basic grooming to more specialist treatments, and their commitment to quality and customer pleasure shines through in all aspects of their work. The crew listened to my wishes and preferences and was really thorough in their grooming services. They used high-quality products that were gentle on my pet's skin and coat, and they even gave me advice on how to keep my pet's grooming up between appointments. My pet was greeted with a friendly smile and a soft touch, making me feel comfortable leaving them in their care. I will use them again the next time I require pet grooming services. read more

I can't say enough good things about Cristian and his grooming skills! I've been bringing my two dogs to him for the past couple of years, and he's consistently done an amazing job. Cristian's attention to detail is unmatched, and you can tell he really loves dogs. One of my senior dogs had a couple of accidents during the grooming session, but Cristian handled it with such care--re-washing and blow-drying him without any issues. His patience is incredible, and it's clear he's dedicated to making sure the dogs are not only clean but also comfortable. I wouldn't trust anyone else with my pups! Highly recommend! read more

For more than a year, I've been taking my dog to Lush Spaw, and I couldn't be happier with their service. My dog gets car sick and is usually high-energy, but the staff makes the grooming process so easy for us. They do an excellent job, leaving my dog smelling fresh and with trimmed nails. I appreciate how hassle-free it is to book an appointment with them. Elena, in particular, is a fantastic groomer who takes good care of my pet. I highly recommend Lush Spaw for their exceptional service and staff. If you're looking for a pet grooming service that offers convenience and quality, this is the place to go! read more

I took my mini dachshund, Lola, to Keda for grooming, and I couldn't be more impressed with the service! Keda was incredibly gentle and patient, making sure Lola was comfortable the entire time. She came back looking fantastic--her coat was shiny, smooth, and trimmed perfectly. Keda paid close attention to detail, even trimming her nails just right, which has always been a challenge for other groomers. The atmosphere was calm and welcoming, and it's clear Keda genuinely cares about the pets she works with. I'll definitely be coming back for future grooming sessions! Highly recommend! read more

Tina was the best! My grooming appointment was such a positive experience from start to finish. The team was really friendly and welcoming, and they made me feel comfortable right away. Tina took her time and clearly knew what she was doing--she communicated well about what my pet needed and made sure everything looked great. The grooming turned out really neat and clean, and my pet seemed calm and well cared for throughout the appointment. Overall, I'd highly recommend this grooming place. The staff is professional, kind, and genuinely cares about their clients. read more

I had an amazing experience with Christian, a groomer who is absolutely fantastic with Chihuahuas. My one Chihuahua gets really nervous during grooming, but Christian was so patient and understanding. He created a calming atmosphere that helped my dog relax. Christian's skills and gentle approach made the whole grooming process stress-free, and my Chihuahua came out happy and looking great! He also did a great job with my other Chihuahua. If you have a Chihuahua and need a groomer who knows their stuff and treats them with love, I highly recommend Christian! read more

I had a very specific set of requests for my dog's grooming, and Thai absolutely nailed every single one of them. She listened carefully to all the details I asked for and delivered exactly what I hoped for -- maybe even better! My dog looked perfect and was happy and calm afterward. It's clear that Thai not only has great skill but also truly cares about making both the pet and the owner happy. I'm so grateful to have found her and will definitely keep coming back. Highly recommend her to anyone who wants top-notch grooming with real attention to detail! read more

I recently took my border collie, Nami, to Lush Spaw for grooming, and it was a fantastic experience! From the friendly phone call to book the appointment to meeting the groomer, Keda, everyone was delightful. Keda's genuine love for animals was evident, and Nami received treats and lots of affection. When I picked her up, she was not only clean but also incredibly happy. Nami adored Keda, making it hard to leave! Lush Spaw has won my trust with their excellent service and the care they showed to my furry friend. It's now my go-to grooming place! read more

I would rate 0 star for Lush Spaw because they're very rude. I had an appointment already but when I take my dog here, they said they are send me the email it was cancel in the morning. When I try to tell them why don't tell me early, I make an appointment 1 week ago. I'm very mad because I don't have a time to take my dog go on another day, they don't sorry and they blam to me because not checking the email. Very rude, very bad. Their attitude is too bad beyond belief. I would never come back. read more