I always have a lovely experience here. The store itself is also fun and modern, with new frames…read moreand I chose gorgeous new glasses for a low price with my insurance discount. Candace was patient and helpful showing us different discount options and helping us choose the right frame shape for my new glasses.

I come all the way from Ohio to do my son and mine eye exams and get new glasses. Not only is the…read morestaff very friendly but you can tell they take pride in satisfying their customers, especially Cathaleen, she was extremely patient with my 7 year old who can never decide which frames to choose so she makes sure she has a nice selection already ready for him that she thinks he'll love and he always does! He's never nervous during his exams anymore because of how awesome she is with him you will LOVE this location!

Dr. Klein at Metropolitan Eye Center is very thorough. He has been a MD there for 30 years. He did…read moremy husband's eye surgery and it was a very successful procedure. He had Lasik surgery. Dr. Klein no longer does surgery. I just saw him today for a yearly eye exam and all good news.

Been going here my whole life and everyone was always nice and helpful. Got LASIK here and it was…read morequick and painless and out the door 10/10 would recommend

Do not recommend. When calling to obtain a copy of my prescription they are pulling all sorts of…read morebizarre delaying tactics and then trying to nickel and dime me for basic information about my prescription. As a physician myself, I can't imagine trying to milk money from a patient in need who's just trying to get their own information! I wouldn't trust or recommend a practice that would employ such unethical practices.

This is the first time I have gone to the eye doc in over 20 years, I am only disclaiming this…read morebecause it might make a difference in the way you read this post. I came here on a Saturday (they are open two Saturdays/month); the doctor saw me very promptly, evaluation was thorough, and the staff was able to find glasses that fit my face perfectly. Everyone was very courteous, friendly and really knew what they were talking about. I will be coming back to this location one year from now for my follow up. Keep it up ladies.

Called to ask my script to be extended 3 days over the holidays so I could receive my benefits in…read morethe new year. I was to no by the manager and owner because my "eyes could go bad in those three days." I have been a customer here for over 10 yrs and my script hasn't changed in over 20yrs. They then told me i could pay out of pocket to get my contacts and then pay a exam to get my new script. This company is only worried about money and not customer service or their patients. Extremely disappointed i was only treated as a cash grab after being a loyal patient. This was all after i explained i would be losing my benefits through work. Shows the lack of empathy and compassion.

I've been going here for years. Modern equipment, good people, and a good selection. Price? I'm not…read moresure as I haven't gone to other places.

i have received care from them for many years and would not go anywhere else. staff and doctor are…read moreprofessional and take pride in their care.

I have been to a lot of eye doctors in my life and this one is the best ran facility with the best…read moreemployees. They have a great system to get you the best possible care. If you haven't been forget all those chain places and come to where people care about customer service. It is not about how inexpensive it is- it is about quality. But it helps that they are inexpensive also. Great job!!!

Very nice sales people and knowledgeable about the glasses you purchase and reasonably pricedread more

I'm a third generation customer of this wonderful optical business! They offer incredibly personal…read moreservice, make additional adjustments to your glasses as needed, and recognize you by name. I won't go anywhere else for my glasses.

I would like to first start off by saying that myself and my fiance were never able to have his…read moreappointment, so I cannot speak to the doctor's talents, the atmosphere of the back rooms, or the helpfulness of employees while trying to pick out glasses. I'm giving our experience here 2 stars, because my fiance is in a wheelchair and was completely unable to get into the building for his scheduled appointment. He is in a very heavy power wheelchair, and the step to enter the building was about 6 inches high. When I entered, I asked the employee at the desk if there was another entrance and there was not. This was infuriating because when I called to schedule the appointment, I specifically asked if they would be able to accommodate him in their building, stating he could not leave his chair to sit in the usual patient seats, etc. They told me they could accommodate. When I heard they didn't have another point of entry, I looked to my fiance and he immediately said "let's go home." One of the employees working followed us and asked if we could lift his chair inside, saying "they've done it before", but I'm sure it was with a person in a very lightweight wheelchair, not one that is over 400 lbs on its own, and with a user that has hardly any trunk control. The same employee chased us down outside and said she spoke to the doctor, they felt horribly about the situation, and would be willing to come to the house, but we will not be returning. My fiance said it perfectly, "how do you not know if you are wheelchair accessible or not?" and this is the sad truth that we face a lot. It is disheartening being told on the phone that you can be accommodated, and then have so many factors forgotten about. We are just lucky we own our own accessible vehicle and didn't have to rely on a car service, and that my fiance is not a bitter person, or else this experience would have been so much worse. So much planning already goes into our outings, and we had to cancel another plan to be there. My fiance hasn't made vision care a priority in a very long time, and to have this be the way we started off, wasn't the best. I will still give the business 2 stars because of the doctor's willingness to come to the house, the employee expressing her apologies and trying to accommodate, and the building inside providing a nice atmosphere. Thank you for trying, but please do better. I know the building is old, but maybe this will serve as a learning lesson to work on coming up with a solution going forward.

My sister and I came to a pinch with our vision insurance and Bayne was able to work us in…read moreefficiently , get us seen & get everything billed out in a timely fashion! The doctor here also saved me when I had an eye injury in the middle of working one time......, he saw me during his lunch break & got me back up and going so I could finish my day at my job! & I was a walk in!! Highly recommend this place!!

Today was my first day coming in for an eye issue I was having and I will be coming here going…read moreforward for all my ophthalmic needs. I have worked in medical offices for 11 years so I know my review holds merit. I called the office about a chalazion in my eye and asked when I could come in they told me they can squeeze me in 30 minutes from them. I came early was called back in 2 minutes and then the doctor was in quickly after. I saw Dr. Clune and he is super nice and kind and put me at ease about my eye problem. The front desk staff and medical assistants were so kind and nice. I am so happy I found this place!

I can't say enough good things about Eastside Eye Physicians. Dr. Krasnick is extremely thorough…read moreand Julie, the surgical coordinator, is amazing!! She goes above and beyond!! Prior to going here, I went to two other places for lasik and felt like I was just another lasik surgery to get in and out for them. Dr. Krasnick takes his time to assure your eyes are properly prepared and ready for the surgery. Highly, highly recommend!!!! Jen Joseph Pellegrino