5/5/2026 I'm leaving…read morethis review based on my attempt to access my own historical eye exam/prescription information from a previous appointment. I had an exam here on 12/14/2023 and recently tried to obtain the prescription information from that visit. I understand an older prescription may be expired and should not be treated as current. That is not what I am asking for. I am asking for access to my own historical medical/optical record. When I called, I was told the store could see the information but would not provide it because it was "outdated" and due to liability/security concerns. I was also told I could come into the store to get it, which makes the refusal to provide it remotely confusing. If the concern is that it is expired, it could simply be marked as expired or historical. Requiring an in-person visit is not a patient-friendly solution. Patients may no longer live nearby, may lack transportation, or may have accessibility limitations. Identity can be verified remotely. Accessing one's own medical information should not be this difficult. After the call, I tried calling back to ask about the proper records request process, but I was routed to an automated message stating I may receive a callback within two business days. I called again shortly after and got the same message. I submitted a formal written request to Luxottica's Privacy Office for access to my historical eye exam/prescription records. I am not asking for an expired prescription to be treated as current. I am asking for access to my own record. 5/8/2026 Update: LensCrafters responded to this review and directed me to a Customer Care form. I filled it out, and the confirmation said to expect a response from the store within 5 business days. I still have not received the manager callback I was promised. The associate said I would receive a call the next day, and the automated message said I should receive a call within two business days. That did not happen. I am not trying to be difficult. I would much rather LensCrafters simply call or email me, verify my identity remotely if needed, and provide the historical prescription/medical record information I requested. If they make this right, I am happy to update or remove this review and drop the issue. 5/19/2026 Update: LensCrafters Customer Service responded on 5/7/2026 stating they "do not have access to exam records" and told me to contact the doctor's office directly, but did not provide the doctor's office or records custodian contact information. On 5/15/2026, LensCrafters Care Team said my concern had been escalated and that a member of the store team should be reaching out shortly. It is now 5/19/2026, and I still have not received the promised store callback or any records custodian information. At this point, I have also filed a Better Business Bureau complaint. I still just want the record, the correct records custodian information, or a written explanation of any refusal.

I always have a lovely experience here. The store itself is also fun and modern, with new frames…read moreand I chose gorgeous new glasses for a low price with my insurance discount. Candace was patient and helpful showing us different discount options and helping us choose the right frame shape for my new glasses.

Do not recommend. When calling to obtain a copy of my prescription they are pulling all sorts of…read morebizarre delaying tactics and then trying to nickel and dime me for basic information about my prescription. As a physician myself, I can't imagine trying to milk money from a patient in need who's just trying to get their own information! I wouldn't trust or recommend a practice that would employ such unethical practices.

This is the first time I have gone to the eye doc in over 20 years, I am only disclaiming this…read morebecause it might make a difference in the way you read this post. I came here on a Saturday (they are open two Saturdays/month); the doctor saw me very promptly, evaluation was thorough, and the staff was able to find glasses that fit my face perfectly. Everyone was very courteous, friendly and really knew what they were talking about. I will be coming back to this location one year from now for my follow up. Keep it up ladies.

Very nice sales people and knowledgeable about the glasses you purchase and reasonably pricedread more

I'm a third generation customer of this wonderful optical business! They offer incredibly personal…read moreservice, make additional adjustments to your glasses as needed, and recognize you by name. I won't go anywhere else for my glasses.

Bright both teenage girls for exams... LOVE the HUGE selection of frames!!…read moreThe gals were great in assisting us in choosing the right pair! Gave honest feedback good and bad while picking out the right pairs! We will definitely be back!

Better service. I understand having to deal with the public can be a bit draining but for every…read moresingle employee, office manager included having a nasty attitude is insane. From the first phone call, to dropping my frame, to pick up it's was very unpleasant. It's literally 5 minutes from home but I will not be returning.

Had a great first experience. The Dr. was spot on with my new prescription and the business…read moremanager was great with helping me with my new glasses.

I randomly stumbled across Focus 313 Eyecare when I found a perfect pair of purple and tortoise…read moreshell glasses that i know I NEEDED to have! I found out the brand was by an incredibly unique French designer, Anne & Valentin so I started searching for local distributors. I called 2 places and was told they no longer carried the specific pair I was searching for. I finally called Focus 313 Eyecare and spoke with Andrew who informed me that there was only ONE pair in existence since the designer is constantly rolling out new designs. Andrew ordered my glasses from Paris and within the week they were in the store waiting for me to try them on! I was so excited and happy with the level of customer service, so amazing! I walked into the shop for the first time excited to try on my new beautiful glasses and I was amazed at the eclectic, stylish and unique selection of designer glasses and sunglasses. I was so amazed that I wouldn't have been upset if I didn't like my specially flown in glasses because there were so many awesome selections to choose from I had no doubt I'd be happy with any pair in their store. You can really tell that Andrew is very passionate about his product and the glasses they chose to display in store. They also do various trunk shows throughout the year. Andrew and his wife Dr. Monica are so warm and inviting. You instantly feel very comfortable with her for the eye exam portion. She is very knowledgeable and fitted me with a pair of contacts that were very hydrating for my eyes as the last pair were very drying for my eyes and were uncomfortable. The price point is pretty pricey, but is definitely worth it for the quality, rarity and uniqueness of their carefully selected frames. They are usually running rebate specials so do yourself a favor and get excited for your new pair of glasses that no one else will have because you got them from Focus 313 Eyecare!

I was looking for miraflex glasses to replace my daughter's pair. Woods Optical was listed as a…read moredealer. The cost of the glasses are expensive, but worth it. However when I stopped in they did not accept my insurance and quoted about $190 for the frames and another $100 for the lenses. I told the salesclerk I would shop around before purchasing and he stated, "Good luck finding a store that offers these frames and accepts your insurance." And as my daughter and I walked out, he said to my three-year-old " Okay, I'll see you later." I was not impressed at all with his attitude. I called other miraflex dealers and eventually found "The Visionary" in Allen Park. They took my insurance and I got the glasses with lenses for my co-pay. $25. Customer service was excellent there.

I went into this store a few weeks before Christmas to buy prescription lenses for my Oakley…read moreSunglasses. I called ahead to many stores and they called me back with the lowest price. Dealing with them was a pleasure, and they didn't pressure me into buying anything else. When the glasses arrived (Late due to a massive snow storm) they called me and forwarded them to Puerto Rico at my request. I would most certainly go back again to buy prescription eyewear.

The food is really top tier. This is one of my cigar spots. Whatever you order it's worth every…read morepenny. Great vibe and customer service is great!

Updating since I've been multiple times since my first review. This place remains solid. The food…read moreis high quality and delicious, and the service is great. The last time I went, I got the risotto with scallops. I love scallops, but they are hit or miss. These were definitely a hit. They had a great crust without being overcooked. I also got a side Caesar salad. I really enjoyed the dressing and the fresh ingredients. The staff check on you throughout the meal. I love this place during the summer and warmer months because I do not like cigar smoke. Inside, even with the ventilation, it smells very strongly, which is to be expected since it's a cigar bar. Overall, this is a great option for a nice dinner out.

I have been wanting to come to Flyleaf for some time and this Sunday afternoon I had some time to…read morekill. Little did I know that Flyleaf Literature & Libations would be firing on all cylinders. It was a packed house on both floors including a private party in their meeting room on the second floor. One of the workers was kind enough to give me and my Yelp BFF the lay of the land. He shared that Flyleaf was hosting a Boy Band event with great music playing and lots of patrons taking advantage of their Sunday Brunch offerings. It was very festive and standing room only at the moment. They host various theme events every month. Although I have included the menu, their food offerings change too. They had a great book selection. I was impressed that they had four books featured that I recently purchased. I look forward to returning to kick back with a book on their patio with a pastry or two.

Such a unique and amazing place. Heard about Flyleaf several months ago and was finally able to…read moremake a trip over. Took my girlfriend who loves reading and bookstores. She was impressed. We ordered the Devils Eggs and Chefs Board. Both were great and had such great flavors. Jake, our server, was knowledgable and entertaining. Such a great asset to the overall experience. Will have to come back during the summer to check out the rooftop!

Dr. Klein at Metropolitan Eye Center is very thorough. He has been a MD there for 30 years. He did…read moremy husband's eye surgery and it was a very successful procedure. He had Lasik surgery. Dr. Klein no longer does surgery. I just saw him today for a yearly eye exam and all good news.

Been going here my whole life and everyone was always nice and helpful. Got LASIK here and it was…read morequick and painless and out the door 10/10 would recommend