1st, let me say I have been a patient here for about 15 years. Dr. Vanderhoof is excellent and…read morecompassionate. My cataract surgery is the reason for the 2 stars. On April 1, 2025, I was told my cataracts were "ripe" enough to do surgery. I was put on the waiting list. 3 months later, I had my first surgery. Before that I met with the surgeon and the "insurance expert", Fran. During a one-on-one meeting with this so-called expert, I made it quite clear I did not want my eye drops prescription called in to Walgreens. She assured me she would call it in to Henry Ford Pharmacy, my preferred pharmacy. She called it in to Walgreens! After 4 phone calls, I straightened that mess out. After the above, I spoke to the office manager, Kathy, about Fran's actions. She assured me that Fran would be "written up". While on the phone with Kathy, I inquired why I had to pay the $35 refraction fee before they would do my surgery. Her response, "that's our procedure". BTW, that refraction didn't occur until August 21, 7 weeks later. But, of course they processed my payment immediately. After the 2nd eye operation, I did a follow-up appointment to see how the procedure went. I had some swelling, so Dr. Vanderhoff suggested I return in 2 weeks for another evaluation. When I got to the front desk, I was told there was nothing in 2 weeks, so they set it at 3 weeks. A week later, they called me and said they had to push my appointment out another week, or a month after my surgery. I ordered my glasses through Costco and finally picked the up today. My entire summer was blind-sighted (forgive the pun). Why can't a cataract patient be given a schedule of appointments so that the final outcome can happen in a reasonable timeline? There seems to be a disconnect between the professional staff and the people at the front desk. Why does a patient who knowingly has numerous appointments have to use the card reader to check-in every time. "The system" has all your insurance information and your driver's license stored. I will be seeking additional vision care at a different facility.

I recently went to Fraser Eye Care in Warren, MI for a LASIK surgery evaluation. I was thoroughly…read moreimpressed with the entire experience. The office itself is stunning--modern and aesthetically pleasing, providing a welcoming and comfortable atmosphere from the moment you step in. While the wait time was slightly longer it was well worth it because I saw 2 doctors that day. The thoroughness of the staff is evident in their detailed explanations of all available options and alternatives for LASIK surgery. Each step was clearly outlined. What truly stood out was the meeting with the counselor. They went above and beyond to explain the cost aspects of the procedure with complete transparency. just one straightforward price. This level of honesty and clarity was refreshing and greatly appreciated especially in medicine.

I was 32 years old when I got my SMILE procedure done at this facility. I had worn corrected vision…read morelenses since I was 15 years old. I had thought about doing LASIK (I didn't even know what SMILE was until I came to this facility for a free consultation) for a few years, but never came around to being serious about it until my employer offered FSA. I looked online, and this facility had the best reviews, so I decided to give them a call. I would never try to cheap out on a life-altering surgery on my only pair of eyes. Everyone that I had dealt with was extremely friendly. If my memory serves me correctly you will have your free consultation, then a few days before your scheduled surgery you will go in for another checkup and Dr. Haddad will walk you through the process. The surgery was pretty quick and went smoothly. When I got home I went straight to bed, woke up with some minor pain (I had forgotten to take another Tylenol), rested for a bit, and then went back to sleep for the night. The next day I went in for my checkup and everything turned out great. My vision is now 20/10. I didn't experience any of the concerning side effects (e.g., glows, difficulty driving at night) that some encounter. The only thing that I noticed is that my eyes were a little dryer than normal during the winter months (having your heater turned on will obviously remove moisture so that made sense) and this is easily remedied by using artificial tears (I rarely needed to use, but it's good to keep some at home). I would highly recommend to anyone that can afford corrected eye surgery to come here. Remember that you get what you pay for, so while this place may not be the cheapest, it definitely is worth the cost. Also for those that do not know, SMILE does not require the creation of a flap (quicker recovery time).

Very great service, unfortunate it always feels like I'm just a paycheck to them but nonetheless…read morethey did a great job explaining and teaching me what to do at every point of my procedure before and after! only thing I'd say is make sure you do your external research on what surgery you will be doing.

Team was able to get me in quickly for consultation and procedure. Procedure was very quick and I…read moream a month out with no complications. Overall extremely easy process- wish I did it sooner

After an hour wait I never saw the optometrist for the consultation…read more Front desk person had no estimate as to when I would be seen. Then I asked how long the actual consult would be and it's an hour and a 1/2 long?! That needs to be advertised that it's an all day appointment.

Excellent service, extremely caring staff. Dr Human explained my eye condition completely.read more

Dr. Parent has terrible bedside manner. He walks in the room for barely 2 minutes then leaves. He…read moremay be a good doctor but does not seem to care at all. The younger staff are personable and great but that is not enough for me to ever come back.

As a medical podcast host with connections to top healthcare professionals, I'm shocked by Yaldo…read moreEye Center's unprofessional practices. I was required to pay upfront for a glaucoma test, despite my insurance confirming this isn't standard for in-network providers. They refused to provide an itemized bill, failing to meet transparency standards under the No Surprises Act, leaving me unable to verify charges. I'm now escalating to the Office for Civil Rights to enforce my HIPAA rights (45 CFR § 164.524). I've been coming here for years and had enough. Dr. Yaldo's dismissive attitude was unacceptable--he barely explained my test results, offering a rushed 3-minute talk and sample drops. I get it- I'm not a money maker Lasik patient. This approach prioritizes profit over patient care. I cannot recommend this practice to anyone seeking transparent, respectful care. My audience will hear about this experience.

Went in to see Dr. Yaldo for a consultation for LASIK eye surgery. Him and his staff were amazing!…read morePleasant and very respectful! Hope to schedule surgery soon!

I took my daughter here to remove a chalazion. Dr. sally was INCREDIBLE! So friendly,…read moreknowledgeable, patient and just kind. We left feeling cared about, relieved and happy. The whole staff was just AMAZING! We highly recommend Dr. Sally

My mother (85 years old) had an appointment with Dr. Sally. She was kept waiting for 2 hours before…read morethe doctor came into the room. The tech who took talked to her and took down the initial information was very rude. I was very disappointed. I had chosen this office for my mom because I had read such great reviews. So I feel obligated to post her experience. It is always very sad when older people are treated with impatience or are patronized. If any of us lives to be old, I hope we are treated with dignity and empathy.

Im happy with this satellite of the main Center on the University hospital campus…read more Had a recent eye emergency and was able to get a quick appointment here. The professional I drew immediately realized my issue and got me scheduled with a procedure with a retina specialist personally. Like walked me to the reception desk and got on the phone personally to ensure I got in as soon as humanely possible. I cannot tell you how much I appreciate this location and the terrific Dr Kaur. I'm so grateful.

Very impressed with the doctors and staff in the back, however, the woman that checked out my son…read moredecided to scold me about appointments that were made close together in the system by a scheduler AT THEIR OFFICE. SMH

They did my cataract surgery and I am quite satisfied. All done for both eyes in about 4 months.read more

I had great experience here. I was happy with the results, thanks to Dr. Rohr. After i got my lasik…read moredone, i was able to see clearly the following day. I was excited that i did not need to wear my glasses anymore. Every staff here is very welcoming and super nice. I highly recommend this place.

Had my Lasik surgery done here in 2015, it was such a great experience! I was very pleased with my…read moreappointments and the professional staff. As nervous and anxious as I was, I had all of my questions answered and I was walked through every step. The whole process was relatively simple and went smooth and extremely quick! I would recommend Lasik to anyone as a life changing alternative to glasses or contacts. Thanks to this team here, almost 5 years later and I still have near perfect vision.

I personally dealt with this so called institute and was less that satisfied. All they wanted was…read moremoney after money and test after test that had already been done by my optometrist. I finally walked out. Last fall a friend went to see Patodia. He was told that he needed a series of injections in his eyes. They let him walk out after the injections the first time and he was pretty well blind for a few hours. He couldn't see and walked out into traffic on London road and almost got smoked by a car. He has someone call me and I went and picked him up. I took him to a specialist in London and the specialist was pretty ticked. Only one injection was required. That specialist said that whoever the specialist in Sarnia was was apparently only in it for the money. He couldn't believe that a doctor would do that to anyone. The specialist in London looked after my friends problem in one office visit and 2 follow ups. I wouldn't trust Patodia or his staff at Patodia's clinic under any circumstances. If you need a specialist that won't jerk you around your best bet is Dr Ibrahim. He's the real specialist in Sarnia. He's not a con man like Patodia and his staff.

You really need to watch this guy hes a little greasy.. When he makes mistakes he will not fix…read morethem. I mentioned issues with my cataract surgery and he will not acknowledge any issues. So now I need to go somewhere else... My lawyer will be getting ahold of him