1st, let me say I have been a patient here for about 15 years. Dr. Vanderhoof is excellent and…read morecompassionate. My cataract surgery is the reason for the 2 stars. On April 1, 2025, I was told my cataracts were "ripe" enough to do surgery. I was put on the waiting list. 3 months later, I had my first surgery. Before that I met with the surgeon and the "insurance expert", Fran. During a one-on-one meeting with this so-called expert, I made it quite clear I did not want my eye drops prescription called in to Walgreens. She assured me she would call it in to Henry Ford Pharmacy, my preferred pharmacy. She called it in to Walgreens! After 4 phone calls, I straightened that mess out. After the above, I spoke to the office manager, Kathy, about Fran's actions. She assured me that Fran would be "written up". While on the phone with Kathy, I inquired why I had to pay the $35 refraction fee before they would do my surgery. Her response, "that's our procedure". BTW, that refraction didn't occur until August 21, 7 weeks later. But, of course they processed my payment immediately. After the 2nd eye operation, I did a follow-up appointment to see how the procedure went. I had some swelling, so Dr. Vanderhoff suggested I return in 2 weeks for another evaluation. When I got to the front desk, I was told there was nothing in 2 weeks, so they set it at 3 weeks. A week later, they called me and said they had to push my appointment out another week, or a month after my surgery. I ordered my glasses through Costco and finally picked the up today. My entire summer was blind-sighted (forgive the pun). Why can't a cataract patient be given a schedule of appointments so that the final outcome can happen in a reasonable timeline? There seems to be a disconnect between the professional staff and the people at the front desk. Why does a patient who knowingly has numerous appointments have to use the card reader to check-in every time. "The system" has all your insurance information and your driver's license stored. I will be seeking additional vision care at a different facility.

I recently went to Fraser Eye Care in Warren, MI for a LASIK surgery evaluation. I was thoroughly…read moreimpressed with the entire experience. The office itself is stunning--modern and aesthetically pleasing, providing a welcoming and comfortable atmosphere from the moment you step in. While the wait time was slightly longer it was well worth it because I saw 2 doctors that day. The thoroughness of the staff is evident in their detailed explanations of all available options and alternatives for LASIK surgery. Each step was clearly outlined. What truly stood out was the meeting with the counselor. They went above and beyond to explain the cost aspects of the procedure with complete transparency. just one straightforward price. This level of honesty and clarity was refreshing and greatly appreciated especially in medicine.

Dr. Haddad convinced me that I would have 20/20 vision from -10 prescription from smile and come to…read morefind out he is preforming boarder line malpractice procedures to make quota. I was left under corrected and aberrations. Dr. Haddad and his team make sure they don't tell you about these side effects. I have lost my career and happiness for a quota. Dr. Haddad and his team continued to lie about side effects like dry eye and pain post operation. From other surgeons and doctors he doesn't have a good reputation and its all marketing. He is hurting people for a buck.

dr. Haddad is the best doctor ever i did a smile by him and i got my vision butter and everything…read morewas perfect i didn't even feel side effects i was seeing clearly just in the second day of the surgery i really recommend him

Team was able to get me in quickly for consultation and procedure. Procedure was very quick and I…read moream a month out with no complications. Overall extremely easy process- wish I did it sooner

After an hour wait I never saw the optometrist for the consultation…read more Front desk person had no estimate as to when I would be seen. Then I asked how long the actual consult would be and it's an hour and a 1/2 long?! That needs to be advertised that it's an all day appointment.

Excellent service, extremely caring staff. Dr Human explained my eye condition completely.read more

Dr. Parent has terrible bedside manner. He walks in the room for barely 2 minutes then leaves. He…read moremay be a good doctor but does not seem to care at all. The younger staff are personable and great but that is not enough for me to ever come back.

I've been thinking about doing LASIK eye surgery for over 3 years but couldn't get over the fear…read morefactor. I wanted to do this so bad but would get the shivers thinking about the details of the procedure. I was driving home from work one day and heard on the radio all the amazing results people have been experiencing with Dr. Yaldo and decided to go for my free consultation. From the moment I stepped in to the moment I left, every interaction with a staff member was outstanding and that same level of support and care extended to Dr. Yaldo himself. He explained the process from start to finish, his experience in the field (which is outstanding, btw) and the advancements in technology in this field that enable a fast, painless, and very effective results - not to mention the fact that he owns and uses the the state-of-the-art equipment. Knowing i've been wanting to do this for so long, and feeling very comfortable with the staff and the Doctors, I decided to schedule my surgery date right there on the spot for the following week. And i'm happy to say, a week from that date i was able to throw all my unused contacts away! The. Best. Feeling. Ever. Never will I ever have to wake-up in the middle of the night to remove my sticky contacts because i accidentally fell asleep wearing them. Or be inconvenienced with having to put them on and take them off constantly. And glasses? buh-bye! unless for style/fashion off-course :)! All joking aside, this was the best decision i have ever made and so glad i chose Dr. Yaldo and team to take this journey with me. Talk about fast recovery, the day of my surgery, I went home and took a nap, woke up 5 hours later and was able to make dinner for my kids!! If you've ever thought of doing LASIK eye survey, all I have to say is, call Dr. Yaldo and go in for your free consultation. You will not regret it, plus you have nothing to lose, really you don't. You'll be dealing with and A+ team who can help answer any question you may have. I highly recommend them!!

As a medical podcast host with connections to top healthcare professionals, I'm shocked by Yaldo…read moreEye Center's unprofessional practices. I was required to pay upfront for a glaucoma test, despite my insurance confirming this isn't standard for in-network providers. They refused to provide an itemized bill, failing to meet transparency standards under the No Surprises Act, leaving me unable to verify charges. I'm now escalating to the Office for Civil Rights to enforce my HIPAA rights (45 CFR § 164.524). I've been coming here for years and had enough. Dr. Yaldo's dismissive attitude was unacceptable--he barely explained my test results, offering a rushed 3-minute talk and sample drops. I get it- I'm not a money maker Lasik patient. This approach prioritizes profit over patient care. I cannot recommend this practice to anyone seeking transparent, respectful care. My audience will hear about this experience.

I took my daughter here to remove a chalazion. Dr. sally was INCREDIBLE! So friendly,…read moreknowledgeable, patient and just kind. We left feeling cared about, relieved and happy. The whole staff was just AMAZING! We highly recommend Dr. Sally

My mother (85 years old) had an appointment with Dr. Sally. She was kept waiting for 2 hours before…read morethe doctor came into the room. The tech who took talked to her and took down the initial information was very rude. I was very disappointed. I had chosen this office for my mom because I had read such great reviews. So I feel obligated to post her experience. It is always very sad when older people are treated with impatience or are patronized. If any of us lives to be old, I hope we are treated with dignity and empathy.

Very impressed with the doctors and staff in the back, however, the woman that checked out my son…read moredecided to scold me about appointments that were made close together in the system by a scheduler AT THEIR OFFICE. SMH

Im happy with this satellite of the main Center on the University hospital campus…read more Had a recent eye emergency and was able to get a quick appointment here. The professional I drew immediately realized my issue and got me scheduled with a procedure with a retina specialist personally. Like walked me to the reception desk and got on the phone personally to ensure I got in as soon as humanely possible. I cannot tell you how much I appreciate this location and the terrific Dr Kaur. I'm so grateful.

They did my cataract surgery and I am quite satisfied. All done for both eyes in about 4 months.read more

I had great experience here. I was happy with the results, thanks to Dr. Rohr. After i got my lasik…read moredone, i was able to see clearly the following day. I was excited that i did not need to wear my glasses anymore. Every staff here is very welcoming and super nice. I highly recommend this place.

Had my Lasik surgery done here in 2015, it was such a great experience! I was very pleased with my…read moreappointments and the professional staff. As nervous and anxious as I was, I had all of my questions answered and I was walked through every step. The whole process was relatively simple and went smooth and extremely quick! I would recommend Lasik to anyone as a life changing alternative to glasses or contacts. Thanks to this team here, almost 5 years later and I still have near perfect vision.

I personally dealt with this so called institute and was less that satisfied. All they wanted was…read moremoney after money and test after test that had already been done by my optometrist. I finally walked out. Last fall a friend went to see Patodia. He was told that he needed a series of injections in his eyes. They let him walk out after the injections the first time and he was pretty well blind for a few hours. He couldn't see and walked out into traffic on London road and almost got smoked by a car. He has someone call me and I went and picked him up. I took him to a specialist in London and the specialist was pretty ticked. Only one injection was required. That specialist said that whoever the specialist in Sarnia was was apparently only in it for the money. He couldn't believe that a doctor would do that to anyone. The specialist in London looked after my friends problem in one office visit and 2 follow ups. I wouldn't trust Patodia or his staff at Patodia's clinic under any circumstances. If you need a specialist that won't jerk you around your best bet is Dr Ibrahim. He's the real specialist in Sarnia. He's not a con man like Patodia and his staff.

You really need to watch this guy hes a little greasy.. When he makes mistakes he will not fix…read morethem. I mentioned issues with my cataract surgery and he will not acknowledge any issues. So now I need to go somewhere else... My lawyer will be getting ahold of him