We have always been helped with our various projects over the past 40 years From rewriting a lamp,…read morefinding the right tool to fixing up a scratched door Robin has helped us a few times and he goes above and beyond to listen to our project and help us find a solution

Love having a local hardware store in south Eugene. The people are always helpful and I appreciate…read morethat they still sell screw, nuts, bolts, and washers from bins. Their selections is quite good as well. So why the three stars? The restrooms are really quite poorly maintained. The outside of the store is completely covered in spider webs. Just kind of gross. A bit of attention to detail goes a long way.

I started renting an apartment in Harrisburg and one of the burners got some paint spilled on it so…read moreI decided to change it out myself instead of waiting for the landlord. I really didn't want to drive all the way to Eugene so I hit up True Value. There was a young kid working behind the counter, he greeted my promptly and directed me to the stove parts. I found what I needed and was out of there in less than 5 minutes. A little bit of small talk at the counter and friendly service, that's the difference between most places in Eugene. The prices on somethings seemed a bit high is why I gave it 3 stars. Definitely call around before you come in and get overcharged a little bit.

Needed a smoke detector. Could not locate in this maze of a store. Asked for help and was pointed…read moreto a different room on the wall. Still could not find them. Decided to just leave and go to Jerry's. When I entered, Jerry, I was immediately greeted and directed to the proper location for what I needed. I honestly expected a lot more from an Ace Hardware. I usually expect to pay a slightly higher price, but I'm gonna get superior service and they're gonna have what I need. I was very disappointed.

I've gotten a lot of items from Jerry's drive thru lumber yard…read more Whatever I've gotten, lumber, stepping stones or stacking concrete blocks, the people there happily load them up for me. So if you need assistance, don't do without, go to Jerry's! An added plus is the area is neat and clean, just like the store!

Great service and support. Helpful staff and attention to details. I always find what I need and…read morethat is awesome.

Nice people, decent selection, and handled my needs easily…read more This is a hidden gem if you want to re-do upholstery or draperies. I hadn't seen old-fashioned "Oil-Cloth" in years and they have it in older and modern prints. I'm sure it's very different material, appeared much more durable. Fun stuff for special decor. They custom cut some foam for dining room chairs in a couple of days and did a far better job than I could have.

Econo Sales is permanently closed. I loved it when it was there. I think when the main store closed…read morethey moved the remaining stock to a locker and sold it off.

Thank you Tracy, Vicki, Shaun, Sam and Dylan! We came to the Garden Center on about 9/27 to buy…read moresome arborvitea. We punched multiple other large scrubs as well as soil products. Now comes the hard part!!! Were oldies! We couldn't get these 5 ft tall arborvitea into the back of our truck! Tracy organized our purchases, Vicky gave us great tips on companion scrubs and these ladies rounded up Shaun and Sam. These two fellas hauled everything up to the cash register and on to the truck! Their happiness for our joy at finding just the right plants was heartwarming. They just had such a great can-do attitude. took me a while to get my review in but hopefully they'll see this thank you and shout out.

Time to replace the refrigerator. We've had good service and experiences at Lowes before so we go…read morein to see what's available. We met up with a sales rep who was very knowledgeable on the brands and their features. Tanner showed us a few different models in our price range and gave us some good insight. We came back after a couple days and had decided on what make and model we wanted. Fortunately Tanner was on duty that day as well and really helped us out with the shipping and delivery options. We opted for the complete setup and installation along with removal of the old. Luck was still on our side as it turned out there was an opening for delivery the next day, so we took it. We were scheduled for a delivery time between 10-2. We received text alerts for time reminders. Another alert showing the delivery tracking, then we even received a call from the delivery team letting us know they were 15 minutes out and on their way. Talk about competent! ...a stream of communication and very timely activities, our new unit showed up at 11am. I had cleared a travel path through the house for the delivery guys (I never got their names) and the first thing they did was remove the front door and take out the old unit. These guys were so smooth and professional that I was shocked. They just went about their business, no wasted time or movements, just disconnected the plumbing for the ice maker, then used an interesting shoulder dolly strap so they could carry it instead of stumbling around with a wheeled dolly. Never even so much as bumped a wall. Once outside they loaded the old one and unpacked the new one. They cleaned up after themselves, no garbage laying around. Next thing I know the front door is rehung and still works perfectly. These guys were polite and professional every step of the way. They walked in the new one, stripped off the protective sheets, installed handles, connected plumbing...... And then it happened..... I never measured the hole where it was going. Ugh. It was so close. I cannot overstate how important it is to measure before you buy.. I should know better.. miraculously we made it fit. This was such a snug fit that I had to remove some baseboards to make it fit. This fit is so tight that for all I know, the fridge might not even be touching the ground. Man that was close.. The whole process though, other than MY mistake was very painless and actually pleasant. The drivers managed to negotiate their truck on my limited turn around area. Everyone I dealt with was positive and upbeat. Delivery and install didn't take long at all and they got rid of the old one for me at less money than the recycling center wanted. My new Frigidaire is working perfectly and I couldn't be more pleased with how the whole event turned out! - just be sure to measure... This is the 5th appliance I have purchased from Lowes. -This refrigerator, a dishwasher, clothes washer, oven and a water heater. Good service keeps us coming back.

I bought a water heater here and love it and called a local plumber to install it. McCool's…read moreConstruction LLC their phone number is 5417994838 and they installed it for me and did an amazing job I highly recommend them to anyone doing plumbing.

Do NOT have tile installed with them! They (tried) to delivered the tile weeks prior to install,…read morebut had them return them. When they did deliver, they stacked them flat on top of each other and piled the heavy grout on top! The crate was broken down and sagging. They broke about five of the bottom boxes of tile and had to reorder. Tile was out of stock so waited a MONTH for my floors to be finished. Had to hand wash my dishes because my dishwasher was outside until the floor was done! The ONLY saving grace was the impeccable, extremely professional installation company. Jason at Home Depot was fantastic! His female supervisor, in flooring, was awful! Such a rude woman!wish I could remember her name.

Every interaction I have a had with an employee at this Home Depot has been excellent. This place…read moreis full of helpful, patient and knowledgeable people.

I am not a fan of the Home Depot. No one is very helpful there and you always have to find someone…read moreto speak to. They are cheaper than Lowe's but not a great place.

Loren was superb. Customer Service skills went above and beyond what was expected. His knowledge…read morebase saved two seniors money and grief. Everyone who was asked questions responded in a helpful manner. Not ever as if they were "just collecting a paycheck." I just wish Jerry's was closer to our house.

Eugene location is great. Nice to go to a store that isn't pushing their 'house brand' at you on…read moreevery aisle. The employees can be aggressively helpful, which can wear thin. But on the day when you actually do need help, someone is always around.