They did everything they said they would. When they said they would. Cleaned up and finished on…read moretime.

Quick, professional, and economical…read more I had another company do some insulation work in the basement of my 140 year old home. A week after they left I had frozen pipes. I called Rick Frehill to straighten out the mess the other contractor caused. Frehill removed all insulation and started from scratch. Now the job is correct. Thank you!!

We chose McEachern because they were a MassSave partner and we just completed a complete insulation…read moreof our home with them. Christine was particularly helpful and professional in walking us through and getting us connected with MassSave - she made the process very easy and was a pleasure to work with. The crew who worked on our house was wonderful - they consulted with us about everything they were doing to keep us informed and up to speed on the process and the updates that needed to be made to the plan (it's a 130 year old home, that had some unexpected nooks and crannies - but they handled all the changes and updates to the plan with MassSave for us). The crew was also very careful and meticulous about minimizing mess in the house as much as they could and took care to clean up each day. Would highly recommend.

I hired McEachern through MassSave. This was a mistake. I should have followed my gut, which kept…read moretelling me to walk away. In the end I did. First MassSave came out and scoped the job. No problem, but then when McEachern came out, the problems began. They didn't seem to know what they were going to insulate in my house, however we worked through it. Once they arrived for the job, the foreman "hadn't even spoken" once to the owners about the job and the foreman seemed confused about what work to perform. I wrote a quick email message to Christine at McEachern and she became argumentative (this wasn't the first time). Basically, they did a HORRIBLE job smearing silicone over painted cedar shingles, left a huge mess for me to clean off and then took off. Before they even came, they wanted me to put a box vent on a small portion of my roof (the main roof has a ridge vent). So, I was forced to hire a roofer to put a ridge vent in, which cost me $1,000. Run. Run away from McEachern, even though they've been doing this for years.

These guys came out as a team of 8-10 and did a phenomenal job, very professional and efficient! I…read morewas impressed. I had FOUR layers of shingles they scraped off. They replaced some rotted facia board, put down ice/water and roof wrap, sanded and flashed the chimneys too! In the days following, all three of my neighbors approached me individually and inquired about the company who installed my roof, as they watched and were also impressed. All three neighbors are also in need of new roofs. I gave them the number for these guys. This crew was in and out in 12 hours flat and I couldn't be more happy with the job they did.

Nice job, no complaints. The only issue - they did not close…read morethe building permit, I had to call the inspector myself.

Polar Bear Insulation just completed work on our townhouse, and we couldn't be happier…read more Peter visited our home beforehand to assess exactly what was needed, and his crew was extremely professional, knowledgeable, and communicative throughout the entire project. They explained each step as they went, which gave us complete confidence in the work being done. Highly recommend.

There is a reason Polar Bear is the #1 insulation vendor for Mass Save. Not only did these guys…read morehave the earliest availability than the three contractors I shortlisted, but they worked around my work schedule and holiday travel plans to do my whole house insulation project - which I greatly appreciated as winter was just around the corner. As other reviews mentioned, Curtis and his crew carefully protected our (brand new) hardwood floors with lots of tarps, threw plastic over furniture and vacuumed after each day of work. Our home feels so much warmer and I am already seeing savings in my gas bill! I couldn't be any happier with their work.

We were completely happy with the wonderful job that Scott and his team did to insulate our very…read moredrafty 1884 Colonial. The team was thorough, professional, and took care to clean up after. Metro Insulation is an approved contractor with Mass Save, which pays a large percentage of the cost, so we were especially pleased to save money while having the work done by this exceptional company. Highly and enthusiastically recommend!

I have used Metro Insulation for two different jobs, years apart. The first was through MassSave…read morefor sealing and for blowing in additional cellulose insulation in our attic. The second time was for spray foam beneath a flat roof. Both jobs were done professionally and fully satisfied the requirements. They left our house clean and neat. The price on the MassSave insulation was wonderful because it was subsisized by MassSave! We paid for the spray foam insulation ourselves and found Metro Insulation's price to be fair and competitive. I find that the recomendations that I trust are those where the customer has used the company more than one time. We are two time users and very happy customers. I recommend Metro Insulation very highly.

I hired this company this past Monday . I requested a quote based on square footage. I got prices…read morefrom a few other companies. The owner of this insulation business has been doing business for 10 plus years. He was cordial and polite with his responses. Well let me tell you, I am glad I used fast insulation. Him and his team came in early today which was Saturday morning and knocked out the project in 4.5 hours. There workmanship was absolutely awesome and professional. I had them buy the insulation and products to do the job as this is there business and they know what to get and order based on the square footage. They got to my house and from beginning to end they never stopped working. I made them breakfast and brought it to them as they never stopped working and figured they deserved some good energy food to continue the good work ! There price was WAY better then any of the other companies. They took the job and showed up on time and completed the work. My attic was warm and cozy within hours of them leaving. Insulation is the way to go if you don't have it . I am sure my fuel bill will go right down now and my heat will stay in my house and not out . I research and price out anything I have to do to my house. This company truly will do a fantastic job ! I give them 5 stars 100 percent ! Again, all the other companies prices where way higher then any of the others. The bottom line is there work is neat and they come and do a professional job. My wife was extremely happy with the work ! I myself could not be happier ! I took before shots and after shot pictures to show the great work that this company did !

Very responsive and great at problem solving. Willing to go the extra mile. Would strongly…read morerecommend.

Extremely happy with the services provided by James. He installed a 6 unit/2 compressor heat pump…read moresystem in our 150+ year old house in about two days, demonstrating superior knowledge of the system and suggesting actually aesthetically pleasing choices for ducting etc. that many other contractors ignored. Price was reasonable for the scope and system specs, and James was extremely responsive and patient throughout the whole process. We also really appreciate James's help coordinating with MassSave (including some truly terrible inspections), ultimately enabling us to claim our full rebate. I'd highly recommend working with James, and we will continue to reach out to him for all our HVAC needs!

After a 3-yr search and MANY bids for a new HVAC, we settled on James Wu, who installed our system…read morelast month and proved the research paid off. Below are things I wanted to know before choosing a contractor; maybe it will be helpful for you. Our situation: 100+ yr old home with current boiler in basement. We recently insulated our walk-up attic - that would both freeze and melt items stored there - with closed-cell spray foam (more research there), added drywall and will use it for storage. This is where the air handler and ERV (for ventilation) went. Our upstairs is now ducted, with one vent running through a closet on the 2nd floor to 1st floor. We also added a Mitsibishi floor mount unit and a ceiling cassette on 1st floor. So, we had a VARIETY of equipment installed, requiring a contractor experienced in not only ducting, but mini-split installs with both a ceiling cassette and floor mount unit. We did not want the large wall mount mini split units. Our walls/ceilings are PLASTER, (metal wire mesh and cement-based): cutting them is a JOB. And, we wanted the floor mount unit RECESSED. COST - James was in-line with our other bids, which came in between 27k and 39k, largely depending on equipment recommended, with ceiling cassettes costing more. Many contractors simply would not install them, and wanted to run ducts in the corners of all upstairs rooms to first floor, which to us was a last resort. COMMUNICATION - James is very responsive to texts, emails, and even more importantly, he is a fantastic communicator. He is very calm, not pushy, explains things in an easy-to-understand way that clearly shows he knows his business. I actually told my husband after he left for the first time, "I think we may have found our guy" just based on his personality and knowledge. He's likeable, which isn't a requirement, but definitely helps. EXPERTISE - This is what truly sets James apart. Our needs were fairly complex, requiring interior ducting, 2 outside units with exterior line sets, and recessed ceiling units, but also RECESSING the inside floor unit into an interior wall. We've overseen several renovation projects recently and could tell these guys knew what they were doing. Also, they were perfectionists, and paid attention to details you don't often find with contractors. DEPENDABILITY - Not a single missed appt. Showed up on time with clear communication. The job took a week. He also helped with Masssave paperwork. They cleaned up after themselves each day, which we appreciated. KNOWLEDGE - Extremely versed in Mitsibishi equipment. He's a Diamond Contractor, which extends our warranty, but we'd have chosen him regardless. Every question I had about these units (cassette and floor unit operation, air handler, ERV, outdoor units, thermostats...) he knew the answer to. When I researched anything specific online, from multiple and trusted sources, I found the info he'd given me to be correct. I trust his knowledge and I don't automatically do that. One example: our ceiling cassette has an internal thermostat and it's off by several degrees regularly. I researched it and found we likely need an external thermostat separate from the unit to measure the room's temp. I texted James a photo showing the inaccurate reading and his immediate reply, "you need an external thermostat. I'll install one." That's what I'm talking about. INTEGRITY - Example: After the permit inspector left, James explained his philosophy on inspections. Each city apparently has different requirements. He learned several years ago how strict one particular city was, requiring a blower test to determine air tightness and the passing score was 4% or less. He got 4.1% and city wouldn't pass it. This required a lot more time/energy to go through everything and another test and more $$. So, now James says to his guys, "We install to the strictest inspection every time, regardless of the specific city's requirements, so we don't ever have to redo anything." In our case, the city didn't need a blower test but if they did, I feel confident we would have passed! I don't often take time to write reviews, esp this lengthly, but I felt it was warranted here. Finding an HVAC contractor is HARD; it's time-consuming and complicated. And a lot of money. Three years of research finally led us to James and now, looking back, it was worth the wait and headaches in research. I would highly recommend anyone in the market for a new HVAC, especially if it involves Mitsibishi and especially ESPECIALLY if it involves recessing any equipment like ceiling cassettes or wall units, to consider James Wu. He and his team are uniquely skilled in their work.

Zagora Glass was a pleasure to work with! About 2.5 weeks from start to finish. I called, they came…read moreand measured. They gave me a reasonable quote. The installation was a little under 3 hours on Saturday.

Excellent Job! Rob of Zagora Glass removed & replaced the glass of a very large & heavy double pane…read morewindow. It was a complicated & dangerous installation because I live on the 8th floor of an apartment building. But, Rob did everything safely & skillfully. Rob of Zagora Glass is an outstanding professional, and I highly recommend him.

Rogers Insulation was the company selected by Mass Save following a home energy report. Our…read moreexperience was mixed, with the office and some of the workers really seeming top notch. The negative we had was the project leader for the day of work seemed to have cut corners in several places. It started with not all of the work being done that was on the invoice. The office believed me and sent out a worker to check and they validated the work was not done that was in the invoice. When Mass Save came to inspect the work, they also found the light covers were not installed correctly. All and all, it required 4 visits to complete the work for a variety of reasons.

Rogers Insulation had stellar reviews, so we selected them to add insulation to our attic through…read moreMassSave. When the work was completed, our Building Inspector flagged the work for an insufficient amount of blown-in insulation. Months passed. When Rogers came back for the re-do, they didn't bring enough tubing to reach the attic opening, so they had to go back to Framingham to get more. This despite the fact that the company had already done work here previously, and should have known how much tubing was needed. In the end, the job was done correctly, per the Building Inspector, but the process required more of my time and attention than it should have, with appointments and phone calls. Also without the Building Inspection, we would not have know that insufficient insulation had been installed.