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    McEachern Insulation

    4.6 (33 reviews)
    Open 9:00 am - 5:00 pm

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    Response time

    30 minutes

    Response rate

    100%

    Services - McEachern Insulation

    Insulation installation

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    My text to Patrick Mceacheron at 1:55pm on Sunday 2/7 asking to reschedule due to a blizzard. Patrick responding noting it wasn't a problem.
    Michael S.

    ***UPDATING our review in response to Christine's response below. Normally I wouldn't bother, but our experience with Christine was so terrible and her below response is full of so many lies that I want to set the record straight. We did not cancel "without notice the night before". See the attached pictures. Christine is lying to try to discredit our truthful review, because sadly her behavior is so bad she can only lie her way out of it. At 1:55pm on 2/7/21 we asked to reschedule our 2/8/21 appointment because of a blizzard. Patrick McEachren responded with a yes we will circle back the next day. There was no problem mentioned. Christine, your team was in our basement and they had full access to it. Your team asked us to turn the heat up so they could do the combustion safety test while they were in the basement, which we did. Your crew told us that not having access to one upstairs bedroom today would not be a problem because they likely needed two days to complete our job and could come back to do the rest another day. It is sad that your customer service includes lying and screaming (and no, it was definitely not firmness). You were in fact yelling at your customer.*** 5 stars for the team doing the work, 5 stars for the owner Patrick, 0 STARS FOR THE OWNER, CHRISTINE, PERTAINING TO HOW TERRIBLY SHE TREATS HER CUSTOMERS (our experience with CHRISTINE is similar to Gene Y.'s Yelp Review from 2018). We were connected with McEachern Insulation through MassSave. Patrick came in fall 2020 to do an initial walk through. That experience was great. Patrick came again in January 2021 to check on whether or not the insulation in the attic was enough and again our interaction was great. The work was scheduled for March 12. The team arrived on time. They were polite, very professional and thoughtful. We had another contractor come over recently and he accidentally damaged the original hardwood floors in our 100 year old house. Since then, we have made a point to ask anyone coming over to do work to be extra careful with our floors. Again, the team was great, making sure to put down blankets and padding. They also wore masks and booties inside our home. There was some confusion on my part on house access. When the team lead on the job told me they needed access to the whole house I told them that a room upstairs might be tough to get through because we were using it for storage. Still, they had access to 90% of the house. He responded by saying that due to the size of our house, this could be a two day job and they will do the downstairs and the rooms upstairs that they can get too, but might have to come back to finish anyway. I thought we were all set, but then Christine called, SCREAMING at me. I was completely caught off guard because I thought we had things all figured out with her team lead. She said "Patrick has been to your house twice now and was very clear that we needed access to your whole house, but you won't let us upstairs or in the basement." The part about the basement wasn't true. We gave them full access to our basement as soon as they arrived so I'm not sure what she was referring to (we did have a mason come the day before to repoint the foundation and the walls were still drying, so all I said was I'm sorry it's so dusty down here and just a heads up the walls are wet, but we were inside without a problem). I apologized for my confusion on full house access and told her what her team lead told me - that it might take them two days to do the work. This made her flip out even more. She was yelling at me so much that I actually had to ask her multiple times to stop yelling. It was also confusing because I was just repeating what her team member told me. I said I will start moving the stuff, but it would take some time and asked if they did that part of the house last, how long would it be until they need it. Christine said they would not wait, that it had to be ready right now (even though they just started and still had to work on the entire downstairs and could get to other rooms upstairs later). Christine said she was going to stop the work immediately and pull her team from the job. I asked if we could  figure this out so they could finish the job today and get paid for this project. Christine responded with "I don't want to figure this out with you and I don't want your business. I'm having my guys pack up and leave and they are taking pictures so you can't come back and say we broke something." Ummm, what? So after starting the work and cutting holes in the siding throughout our house, the team packed up and left. I'm a new home owner. I hadn't spoken with McEachern Installation in over a month. In the past six months we have had roofers, tilers, multiple masons, plumbers and other general contractors come over to do work. Issues come up here and there and the good companies work with you to figure it out. No one has treated us as terribly or unprofessionally as Christine did.

    Floor joist insulation work being done

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    2 months ago

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    Patrick M.

    Thank you so much! It was a pleasure working with you!

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    29 days ago

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    1 year ago

    They did a great job insulating the attic and walls of my house. The crew was very professional and courteous.

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    3 years ago

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    Review Highlights - McEachern Insulation

    Jose informed us that the "boss" would call us and they were forced to pack up and leave.

    Mentioned in 3 reviews

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    Fast Brothers Insulation - Before and after pictures

    Fast Brothers Insulation

    (3 reviews)

    I hired this company this past Monday . I requested a quote based on square footage. I got prices…read morefrom a few other companies. The owner of this insulation business has been doing business for 10 plus years. He was cordial and polite with his responses. Well let me tell you, I am glad I used fast insulation. Him and his team came in early today which was Saturday morning and knocked out the project in 4.5 hours. There workmanship was absolutely awesome and professional. I had them buy the insulation and products to do the job as this is there business and they know what to get and order based on the square footage. They got to my house and from beginning to end they never stopped working. I made them breakfast and brought it to them as they never stopped working and figured they deserved some good energy food to continue the good work ! There price was WAY better then any of the other companies. They took the job and showed up on time and completed the work. My attic was warm and cozy within hours of them leaving. Insulation is the way to go if you don't have it . I am sure my fuel bill will go right down now and my heat will stay in my house and not out . I research and price out anything I have to do to my house. This company truly will do a fantastic job ! I give them 5 stars 100 percent ! Again, all the other companies prices where way higher then any of the others. The bottom line is there work is neat and they come and do a professional job. My wife was extremely happy with the work ! I myself could not be happier ! I took before shots and after shot pictures to show the great work that this company did !

    Very responsive and great at problem solving. Willing to go the extra mile. Would strongly…read morerecommend.

    McEachern Insulation - insulationinstallation - Updated May 2026

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