I have used these folks several times in the past and again twice recently…read more Their pricing is equal to or in some cases better than other local locksmiths and their customer service is excellent. They never act like they are doing you a favor and it id clear that they appreciate your business. They recently programmed 2 vehicle key fobs and they were very efficient and did a great job. In my opinion this company is the best in the area.

Excellent work. Sean fixed the problem quickly and efficiently. He was very professional and…read morepleasant to work with. Highly recommend. Reasonable cost.

Had them replace front door locks and hVe been locked out for the 2nd time!! When I called to…read moreresolve the issue the owner hung up on me after getting nasty and telling me to call someone else.... Save yourself the trouble!!!!!!

From the owner: lock servicing and security hardwareread more

They helped me pretty quickly, which was very convenient. The specialist arrived at the agreed time…read moreand performed the main work on the spot. In general, everything went well, but I expected a little more attention to detail and a more detailed explanation of the process. Some points raised questions, but in general the problem was solved. Thanks for the help, although certain aspects of the service could have been better.

Great service, was willing to work and help me. Thanks Shaun for your help with this!read more

Alpha Roadside is great. Their service is outstanding. I needed a jumpstart and Emon was…read moreoutstanding at his job. He tested my battery and alternator and definitely recommend it very much.

Like most people who find their car won't start at the end of a winter workday, I was in a foul…read moremood. Emon arrived quickly and put my anxieties to rest. He knew immediately that I needed a new battery, installed it quickly and I was on my way. I can't thank Emon enough for his quick, courteous and thoughtful service. He's a keeper, and so is Alpha

Installed my alarm system and maintains, the best. Comes quickly when needed. Review needs more…read morenonsense to post

Scott installed a camera system for me a few years ago. I bought two cameras on my own to add to…read morethem this year. I spent a while trying to figure it out; with no luck. Called Scott and explained the situation to him....first opportunity I had to set up remote access for him, he connected to my system and got my new cameras programmed and running. Excellent customer service. Thanks Scott!

My vehicle key fobs were in desperate need of replacing. One didn't work, and one was taped up, and…read moreI was getting afraid that they would stop working altogether. I started looking for a locksmith, and I found Catskill Mountain Locksmith and scheduled an appointment. The woman answering the phone was very nice and communicative, and I'm sorry I can't remember her name. I scheduled an appointment, and we checked in once or twice before the scheduled appointment time. I met up with Ryan at a predetermined location. Upon greeting him, I could see that he was a really nice guy too. He had everything he needed in order to program new key fobs for me on the spot. He also helped me out by letting me know that I did not need to have new keys cut, which would have cost even more. By the way I was told by "others" that I would need to cut the keys as well....sure. Ryan was able to program two key fobs, and my original keys still worked. The whole transaction probably took no more than 10 minutes. I was able to pay him with a mobile payment, but he accepted all forms of payment, which was really convenient. Such a good guy, very professional, and he showed up on time and knew what he was doing. I highly recommend Catskill Mountain Locksmith 24-7!

Service was performed flawlessly. It literally took less time then I thought and Ryan was…read morewonderful. My key was cut and programmed and working great. Prices are very reasonable. I have been telling friends and family. Very happy

Can't get any better than Chris! I lost my key fob and Hyundai said it would be nearly 2k to get…read moreanother. i was frantic to say the least. Chris did it for a ton less! I even got a AAA discount! Wow! He also did it in less than 8hr. ! Can't beat this place! He educated me as well on how to get in my car and start it if the battery went on the remote. I didn't even know I had a remote start for the 3 yr I owned this car! lol Chris showed me how to start it remotely! I'll always remember him and tell him to everyone I know! Friendly, polite, caring, super reasonable rates.....I can go on! Nothing but the absolute BEST here!

Had an issue with my car starting, was told to call him by the garage before they towed my car. He…read morehelped me over the phone and got the car to start, free of charge. Great guy and knows his stuff.

I was having some major issues with the fire alarm system and continue to have a trouble message…read more There service tech Brandon did a great job and finding the issues. I did take him a complete day but he should me the different issues and what he did to correct the problem. Highly recommend and was able to save us on the monitoring cost.

Professional and well mannered workers. Accommodating to my request and system was installed in a…read moreprofessional way. If any issue arises they respond in a timely manor and insure my satisfaction. Very pleased with the install.

Called to have a lock cylinder changed on the main entry door, and to have the spring changed on a…read morewalk through door so that it would stay closed. This guy services Center Square area for his company, he's been to my house before but I forgot he worked for Phillips, otherwise, I would not have called them...I did not care for him the first time he came over. He seems lackadaisical, unconcerned and has a questionable work ethic. He parked his vehicle around the corner when there was ample parking in front of my house, he took his time walking back and forth to his vehicle. He charged me for 60 minutes of his time to do what in my opinion, should have taken 30 min. He must have spent 30 minutes in his truck I guess because he only spent about 30 MAX in my house. His work was ok, I had to ask him to tighten the door handles after he changed the main entrance door lock cylinder, which seems to me he would have done so without being asked. I won't be calling this company again, not if this guy is their representative I have no confidence in him. The bill included: SCR $200, for which he wrote "plus labor for outer door mortise lock..." (he did not provide a break-out of what he spent his time doing); He then listed "Change combination Lock cylinder $20.00", "Progressive Split Spindle $18.92" plus 8% in taxes; the total invoice was $258.03. I feel like the work he did could have been done faster and far less expensive. I'll call another company the next time.

We hired Phillips for a small commercial job recently and were thrilled with the result. Their tech…read more(Greg) showed up on time, provided an almost immediate quote, and completed the job in a thoroughly professional manner. The work they did looks and functions better than what was replaced. I would recommend them to anyone without reservation.