Keys at my daughter's house have not been working properly. I called Lock Works on 8/9/18 to have…read morelocks replaced. Dustin asked me to take pictures of the locks and text them to him. Based on his review, he said that he did not think that locks had to be replaced and that the existing locks could be rekeyed at a cost of about half of what it would cost to change the locks. Dustin came out out 8/10/18 and rekeyed the locks, which work fine now! He was very friendly, professional and polite. I would recommend Lock Works to anyone!

Used this father son company today, and they were fantastic. I need another copy of my car key…read more They answered the phone right away, gave me price quotes for both a plain key and one with remote locking mechanism, came to my workplace and made the copy right on the spot. All before the dealer even called me back to let me know if they could do this. Very friendly and professional.

These company deserves praise and recognition…read more Had to bring a HUGE, HEAVY and cumbersome safe to them to unlock. It was a tough one with digital keypad that did not work due to low battery even though there were keys. After much pounding with hammer and crow bar two employees had success. Was very happy with them, as my son had passed away and were looking for a will or whatever was stored for safekeeping. Was delighted that there was no fee involved and I am very grateful for the serviice. Thank you so much!

Friendly and knowledgeable. Have done business with them for years. Always accurate key copies. 5…read morestars.

They helped me pretty quickly, which was very convenient. The specialist arrived at the agreed time…read moreand performed the main work on the spot. In general, everything went well, but I expected a little more attention to detail and a more detailed explanation of the process. Some points raised questions, but in general the problem was solved. Thanks for the help, although certain aspects of the service could have been better.

Great service, was willing to work and help me. Thanks Shaun for your help with this!read more

My 25 year-old garage door opener finally failed. Because the original manufacturer has been out of…read morebusiness for years and parts are unavailable, I knew it was time to replace it with a modern unit. I searched online and found a local company, Koops Overhead Doors. Koops jumped to the top of my list due to several very positive reviews. I contacted the owner that night and he said he'd come out first thing in the morning. The next day he checked out the issue, which as expected couldn't be fixed because parts were unavailable. He showed me a new system with improved features, which I agreed to purchase. Fortunately, he was able to have an installer do the replacement the next morning. The installer arrived on time the next day and started by removing the old track and wiring. He had the whole new system up and running in under an hour. He programmed the remote, showed me how it worked, and walked me through the features. It's funny to get excited about a garage door opener, but this thing is so quiet compared to my old one, and it has built-in Wi-Fi, motion detection, and a camera that can identify people and animals. Koops is top notch when it comes to customer service and getting back to you. They sell great a product at a reasonable price, and the installation was fast and professional. Highly recommend them!

The torsion spring on our door had broken one night after we got home. The next morning, at 8:00AM,…read more I called Koops Overhead Doors since we couldn't get our cars out and told him we had an appointment that day at 12:00. Jamie showed up at our door at 8:30, repaired the door and was on his way by 9:15. These guys are absolutely the best in the area, reliable, prompt, knowledgeable and courteous. I would always recommend them. The price for the service was very reasonable

Bad experience, not recommended. Scheduling mishap that they try to blame me for. Couldn't even get…read morepast a quote with these guys.. in my experience any company with a too good for the customer", attitude is just the tip of the iceberg. How do you think you'll be treated if you have issues? Purchasing my garage door elsewhere....

Called Murphy's at 4 pm Tuesday because my cable snapped on my garage door. Needed a new opener…read moretoo. They were able to come the next day and fix everything Bob came and did an excellent job!! He was so nice and made sure I understood how to use my opener and how to get the ap. He programmed my new keypad for me as well as the 2 opener buttons. Left me a brochure of garage doors, which I desperately need!! That's for next year But I was so pleased with Bob and his friendly personality. I would highly recommend Murphy's to anyone!!

Maingione was the hands down favorite recommendation when I asked on the Nextdoor App and the…read moreaccolades are deserved. Mike installed a digital lock with mobile app which he patiently walked me through regarding the set up. Another locking pass through and key all alike- I feel so much more secure. He will be returning for another lockset, keyed alike with the others which I forgot to request!. Stellar service

Prompt, fair price, good work. What more could one ask? Definitely recommend. Had a smart lock…read moreinstalled.

Service was prompt and courteous. Price was reasonable. Dependable. Service was provided one day…read morefollowing my request. I have been using Lill for over 30 years and their service has never faulted.

From the first call, I spoke to a person they gave me an estimate of cost of a service call and I…read morereceived a phone call back the next day for Service. Jason and Taylor arrived as stated. They were professional and helpful and perfectionistic handling the job as if it was their own garage door. They offered options and alternatives and communicated well. They checked several times to make sure I was satisfied with the service which was aligning the tracking and recommended a replacement rubber which they had on hand.

Unfortunately the business is now closed. You will find the number for the tech that used to do the…read morework by calling the business number listed. Sadly, Joe passed away in April 2022. https://www.legacy.com/us/obituaries/timesunion-albany/name/joseph-greene-obituary?id=34299670. I am simply a customer, and only found out when I needed more work on my garage door. Joe's service was excellent. You can see all the positive reviews here. Joe was pretty open that he had cancer several years ago. Again, I am simply a customer that only spoke to him in the phone. I happened to have some work done in 2021 and he let me know the cancer was back (I asked how he was doing). His tech let me know that was what took his life. I really didn't know Joe but from my interactions that are confirmed by all the positive comments here , Joe was a gentleman and a great business owner.

AWESOME COMPANY! My garage overhead door broke yesterday when I left for work. A company I used…read morebefore gave me a date 2 weeks from now to come and look at it. I called Greene and spoke to Joe, the owner, around dinner time. He sent Jeff this morning who evaluated and gave me options. It was 20 years old so I decided on a new one. Bill arrived promptly thereafter to install my new garage door opener and showed me how to use it. The whole team was super friendly, professional, and QUICK! If you need this type service don't look anywhere else! You won't be disappointed and I'll recommend them to everyone!