I wish I could give this place negative stars. They are the most inept auto repair place I've ever…read morebeen to. They put the wrong sized lug nuts on my car, stripping the stems, which they never told me about. I brought my car in for new tires, and they ended up potentially wrecking my car! I told them what they did and they accused me of lying about it. This place should be shut down.

Van transmission linkage broke and was quickly towed by AAA and taken to AAA care center. With no…read moreappointment they serviced my van giving me an estimate and getting needed parts quickly. Mark was very professional and explained repairs. Extremely pleased with quality and quickness with repairing my vehicle. Will definitely bring future business to them and recommend them highly. In todays world of non existence customer service Mark was a pleasure to do business with.

WhileThey do not have certified propane people there on the weekend, I have had great service for…read moreall other business! They do not take Apple Pay in the store, but you can order on your phone for "in store pick up" and it went perfectly!

I had no problems at this UHaul, but I didn't need anything complicated either. I just needed a…read morepickup truck for five hours to bring home materials from Lowes. Worst part was that I reserved it for 7:00, but couldn't get it at 7:00 because there was someone there before me right when they opened. Still had to return it by 12:00, though. Although it was only my fourth or fifth time ever driving something larger than a compact car, I had no trouble with the pickup. It was in good condition, and was glad to have the air conditioning on a hot day. Returning it was hassle-free. They sell cardboard boxes inside the building, but in what I thought was a nice touch, there was a drop-off area for used boxes people could leave or take for free. It was empty, but still.

Brought my car in for inspection. Every person working there…read morewas really nice and explained what they needed to do. I'll be using them again.

I've had consistently great experiences at Midas and can't recommend them enough. Every time I…read morebring my car in, the team truly goes above and beyond to make sure everything is serviced correctly and safely. They take the time to explain what's going on with my car and make sure I understand the work being done. John, in particular, is always incredibly knowledgeable and helpful. He's patient with questions and clearly cares about doing the job right. That kind of honesty and transparency is hard to find in auto service. One thing I especially appreciate is that I never feel pressured into unnecessary repairs or upsells. As a woman, that's something that's really important to me when choosing where to take my car, and this is one of the few places where I've always felt respected and treated fairly. If you're looking for a trustworthy shop with great customer service, Midas is a fantastic choice.

Towing following accident…read more Vehicle totaled in an accident and towed to Trev's. Not to be unexpected due to liability concerns while on their property, absolute limited access to your property aside from retrieving personal belongings. That aside, they were agreeable to towing vehicle to a bay to retrieve recently-installed tires for a fee. Would certainly consider them for towing services and/or basic repair services, but suggest considering where your vehicle is towed to in the event of an accident - home or your preferred service provider. This is in no means to meant as a ding against the merchant, just something to consider. $600+ Retrieval/towing from accident scene, $186 relocation and tire swap.

I have been going to Trev's for decades! Honest, friendly…read moreand timely! There is no other place I feel safe bringing my fleet of 5 cars!!

I went in today for an inside wash and was not at all happy with the results. The center…read morecompartment was not vacuumed nor mopped at all. See my picture attached for details. I hope this location can improve and really satisfy their customers.

This is one of the few locations that have a free vacuum. I didn't even know till 3 years ago that…read morecar washes offered this service. I had a free car wash coupon from years ago that I used to wash one car and then ended up using the free vacuum for the other car. The car needed a good clean, and it took longer than anticipated. They usually close the location at 8pm and my utilization of the free vacuum went beyond that time period. I'm not sure if they were nice and let me finish up or if they never turn off. It's a great value if you want to just get an exterior wash and clean it inside by yourself.

We stopped in about a week or so ago to look at a vehicle…read more We were assigned a sales person. Although the assigned person was very pleasant they gave us totally incorrect information about the vehicle warranty and also regarding some of the vehicle features. We did not realize the info we received was bad until we did our own research when we arrived back home. Prior to discovering the bad info we actually put a large deposit on the vehicle. Upon discovering the bad info we were going to call off the purchase but decided to go back to the dealership a few days later to speak to a Sales Manager. We made contact with a Sales Manager by the name of Walter. In short, he was honorable and outstanding! He listened to our issues and corrected the wrong feature info we were given and, more importantly, he agreed to honor the vehicle warranty that the original sales person had told us - as incentive for us to purchase the vehicle. He also assigned us a new Sales Representative by the name of Kia Smith. Kia was absolutely SUPER fantastic! She went over every feature detail, answered all of our related questions, and actually sat in the vehicle with us to demonstrate the features. Walter's high degree of integrity and Kia's truly outgoing personality and depth of knowledge saved the vehicle sale for the dealership. These two individuals are an absolute credit to their employer and we would not hesitate to purchase another vehicle from them in the future. This was our second vehicle purchase from this dealership and there will be more (but hopefully not for a while :))

The worst experience I have ever had was at this dealership. Extremely unqualified racist,…read more "assistant manager" Named 'Wil' or 'will' who might actually be the toilet cleaner of the place, has no idea how an "assistant manager" should conduct himself and communicate with their customers. Instead of approaching people by introducing himself, he comes to you asking "what is your question" then goes to try and snatch papers from your hand when you try to communicate your frustration of an increased price that you never signed or agreed to. Every dealership I have visited will quote you one price with all fees and taxes included, this dealership does not. They will provide you with a quote without adding or mentioning taxes, and when you arrive they have this 80 year old 'tuff guy' who embarrasses himself trying to intimidate you. Keep an eye out for the clown with the colorful sneakers limping around.

I got my first car here for a great deal a couple years ago from the salesman Archie! It worked out…read moregreat for me especially because i'm a full time student and work part-time! I'm happy to go here for all my repairs and inspections because they make me feel welcomed!

Cadell went above and beyond in helping us purchase our vehicle. He was highly professional and…read morewith us every step of the way. If you need to buy anything Volkswagen, he's your man.

Called late Friday afternoon about a leak from our hot water tank. Call was answered, my info taken…read morebut she suggested I call first thing in the am when they opened. Call was answered Saturday morning and I was transferred to service. I opted for the first available technician instead of choosing my own. (Needed this repair asap since we are from out of town and using the camper) I got an appointment for the very next morning. Within 2 hours I received a call saying it was all finished and covered under our warranty. The technician explained the leak came from 2 separate hoses (one that was only visible after removing the tank), those were tightened. He made sure there was no crack in the tank and even straightened the tank because it was installed crooked. After we were finished I asked if there was another way to loosen the water filter because I couldn't get it to budge. He got it loose for me. Thank you to everyone in the service dept for helping fix our trailer and getting us in and out so fast! I'm sorry so many others had bad experiences, but I certainly did not. I will go back if I ever need service in the Albany area.

The service department with this dealership is horrible. They did not submit the claims for…read morewarranty we noted during demo, now the biggest issue, the awning arm, is being denied as it "could have happened after delivery". They will never provide you with timely updates and you have to call the yourself to find out anything. I would recommend avoiding this dealership solely based on the terrible experience we have received after the sale as well as the headache we endured and how long it took to get a refund we were owed from the unit we traded in.