Our garage door broke on 8/1/24. I called Upstate Overhead Doors the next morning and Matt answered and said he could be here that afternoon. I told Matt the car was not stuck in the garage; the door had broken after we pulled out. He had the time that day and came and found that the garage door spring had broken. By 3:00 that afternoon he had replaced the spring and in addition, he also oiled the tracks. The door is now opening quieter than it has in some time. I initially thought the door may have to be replaced, but Matt repaired it for much less than I thought it was going to be. He was very professional and did an excellent job. I have never called a repair person and had them come the same day and do a repair so quickly and I will call Matt for any future door problems.
Another company recently opened using the same name "Upstate Overhead Doors" with L.L.C. after the name. This is NOT the company I am reviewing, so be sure that you get the correct one, Upstate Overhead Doors in Rotterdam at 518-344-4915 https://upstateoverheaddoors.com/ read more