Timely, fair price, excellent service. Cannot recommend any more highly. Will definitely use again.read more

They were so prompt in responding and coming out to see why the issue was. It ended up being…read morenothing really that needed fixing but they were so nice about it without trying to sell us anything that we didn't really need. I will definitely call them back when I need to get a new garage door opener.

Replace a broken window I had on my porch and did a great job. He was fast and efficient, and I…read morewould definitely recommend him to anybody. also gave great customer service and was clear & precise on the estimate as well..

Great Handyman who installs windows and doors. The owner installed a shower door. He showed up on…read moretime, made contact the prior day of our appointment and did a great job installing the glass door. He was quick to get back to me with questions I had including price and date of installation.

Bad experience, not recommended. Scheduling mishap that they try to blame me for. Couldn't even get…read morepast a quote with these guys.. in my experience any company with a too good for the customer", attitude is just the tip of the iceberg. How do you think you'll be treated if you have issues? Purchasing my garage door elsewhere....

We had a broken torsion spring. It was fixed, but we had issues with pricing. I called to discuss…read moreless than 2 business days later, and the office personnel is extremely rude. I left out details on my Google review (review attached) and sent them privately to the business (email attached), but the review response they gave was so rude! Makes me wish I didn't leave anything out! I edited the review after seeing her response (edited review attached).

Had a service call on 11/14/23 for a noisy door. Technician came, took about 15 minutes for the…read morevisit, said nothing to do except buy a new door opener. The visit cost $153 for nothing but a spray of lubricant on a safety spring. I googled "noisy Genie Screw drive door opener" and it said to lube the screw. Watched a video and then it cost me $10 on amazon for the lube and took less than 5 minutes. Simple fix!!!! Leo's is a rip off! Owners ignored my calls for 2 weeks when finally a secretary called me back and said they don't lube nuts and bolts and screws. Basically told me to pound salt. Stay away!!!

I don't like giving bad reviews but wanted to share my notsogood experience. My garage door needed…read moreto have the weather stripping on the bottom replaced. First no-show was due to the tech having an accident.. totally understandable...2nd no-show was due to a commercial customer (ok, guess my time wasn't so important).. when the tech arrived, he stated in 40 years he never seen such a problem. He recommended the garage door be replaced. He took measurements & told me the owner would contact me with an estimate. Didn't hear back until an invoice arrived 2 months later for $100. Called back to dispute charge. If they pursue, will lower this rating. Ps. Koop overhead doors charged a reasonable amount for replacement & were professional in every way.

Unfortunately the business is now closed. You will find the number for the tech that used to do the…read morework by calling the business number listed. Sadly, Joe passed away in April 2022. https://www.legacy.com/us/obituaries/timesunion-albany/name/joseph-greene-obituary?id=34299670. I am simply a customer, and only found out when I needed more work on my garage door. Joe's service was excellent. You can see all the positive reviews here. Joe was pretty open that he had cancer several years ago. Again, I am simply a customer that only spoke to him in the phone. I happened to have some work done in 2021 and he let me know the cancer was back (I asked how he was doing). His tech let me know that was what took his life. I really didn't know Joe but from my interactions that are confirmed by all the positive comments here , Joe was a gentleman and a great business owner.

AWESOME COMPANY! My garage overhead door broke yesterday when I left for work. A company I used…read morebefore gave me a date 2 weeks from now to come and look at it. I called Greene and spoke to Joe, the owner, around dinner time. He sent Jeff this morning who evaluated and gave me options. It was 20 years old so I decided on a new one. Bill arrived promptly thereafter to install my new garage door opener and showed me how to use it. The whole team was super friendly, professional, and QUICK! If you need this type service don't look anywhere else! You won't be disappointed and I'll recommend them to everyone!

Do not, do not, do not use Precision Overhead Doors. The repair was not done correctly with a…read morewrong sized part. When the garage door did not go completely down - we were told it was due to the motor needing to be replaced. That was not true! It was due to the repair being done incorrectly and with a part that was not the correct size.

Replaced motor. We had fiddled with the 7 year old opener ourselves. It had been acting finicky…read more When we finally gave up we knew to call Precision who we'd used in the past. They were able to attend to our problem pretty quickly and the technician fussed to get it just right. It works like a dream - so quiet.

I called Tom after hours and he returned my call a few minutes there after. Tom stopped by the next…read moremorning at 9:30am as promised. I went over some of the things i wanted done and Tom gave me a estimate and about how long it would take promising to return later that afternoon or the next day. A few hours late Tom returned and took care of all my needs. I must say Tom is true to his word ,honest and hard working. I HIGHLY recommend this company Good 2 Go I promise you will be happy as much as I was.

I called and left a message and Tom returned the call within an hour. He was able to come and…read moreaccess the problem within an hour. He was able to fix the door immediately, because as the professional he is, he comes prepared with all the tools and parts necessary to do the repair on the spot. Being naive regarding garage doors, Tom could have told me I needed a new door, mechanism or motor, and I would have said fine, do the work. Instead he fixed only what was necessary, and the cost was far less that expected. It was an outstanding experience, and would recommend him to all.

The spring on our garage door broke and we couldn't even open it manually. Called and they came the…read morenext day which was awesome. Ended up scheduling them to also install 2 new openers for the following week. Both times Bob was the service tech. Bob and Jamie in the office were both professional, nice, helpful and fast. It was incredibly easy to deal with Empire both with the emergency service and the new openers. I had such a positive experience and would highly recommend them.

Called on Tuesday- they came Wednesday afternoon assessed the problem and fixed it. Jamie(?)…read moreanswered the phone and was so pleasant and helpful - also very reasonably priced which I appreciated. I am happy to have been able to support a local business .