While I'm usually the techy in our home, occasionally I get stumped and have to call in backup…read more Fortunately for me, I stumbled upon The Computer Mechanic in Schenectady! Before I get into it, let me give you some background... In my home, an annual trend has slowly formed with the simple phrase, "Something happened to my computer". It started with a pricey Macbook, where liquid was accidentally spilled onto the device. The Apple store happily offered a fix that cost nearly as much as a new computer -- which led to me purchasing a newer Macbook -- only to have the motherboard die 9 months later with another hefty $800+ fix. So now we have significantly less expensive, and oddly more powerful Chromebooks! Well the other day, the same chilling phrase echoed in my home, "Something happened to my computer". I researched and tried everything I could find online, positive that I was following the right directions, but to no avail. So I decided to seek outside help (!sacrilege!) and came upon The Computer Mechanic's Google Maps result and website. I filled out the online form, and within minutes, I had a short and to the point response. It was after hours, so the next day I hopped into my car and drove over. Being an 80's Nerd myself, the business was exactly what I had hoped it would be. Quiet, lots of computers and parts everywhere, a beautiful wall of old motherboards, and uncomfortably bright glow of several monitors. The guy behind the counter took the Chromebook and said, "when do you want it back by?" To which I replied, "when could it be done? I mean, I have no idea how long it will take." He said, "it shouldn't take too long", and it was late afternoon, so I suggested the following day. Then I confirmed that I provided my email and phone number on the webform and left. The next day, I emailed to check in, and they said it was read. I showed up, cracked a few jokes that didn't seem to land, swiped my Credit Card, and was out the door in minutes. In all honesty, these guys were really great and seemed to know what they were doing. They were even running their "Wipe & Reload for $60" special, so it cost practically nothing compared to places like Geek Squad. It's definitely a no-frills experience. But when you just want to get your computer back up and running, without being upsold on a bunch of garbage you don't need, this winds up being the absolute best type of experience one could hope for. And because it was so inexpensive, I can afford to go to The Computer Mechanic instead of wasting hours trying to figure it out myself. The next time I'll absolutely be back for my annual, "Something happened to my computer" pilgrimage.

Erik and Oscar are very knowledgeable. Pleasant to work with. Can fix any computer or electronics…read more Highly recommended.

Our brand new Whirlpool fridge started to have huge temperature fluctuations, one day everything…read morewould be frozen, then a week later, it would be above 45 degrees, and we would throw the food out as a safety precaution. We called Whirlpool, and they assigned a repair company. Some of the dumbest individuals I've ever came across. After two weeks of dealing with them, I called Whirlpool back, and demanded that they send someone better. I can't say enough good things about the Appliance Specialist. I was able to call, and either get a hold of someone, or get a call back in a reasonable time. They never forgot about us. They were great at knowing the equipment, and dealing with Whirlpool to get the correct parts sent. They were great about Covid safety. I know who to call once my warranty runs out.

The technician was great. Fixed the problems quickly and efficiently…read more The office secretary was poor. She didn't check her emails for 2 days, to see my confirmation of the appointment. Then she got snooty when I called to see why the technician never showed up for the first appt. Poor communication skills.

Hart Alarm Systems has installed & provided protection for both the homes I've built in the Capital…read moreregion. They are professionals, personable, prompt, and reliable. I feel secure knowing my house is protected when I'm not there, and my family is when they are. SO, any crooks or creeps, don't get any ideas if you read my posts: if I'm out posting Yelp reviews, my Hart Alarm will be set to get the town police there faster than YOU can run.

Great products & service. Thanks Hart Alarm!read more

I called these folks back in 2020 when I needed a 50 amp line run for a new heat pump I was having…read moreinstalled. The electrician did great work, and I remember the price was fair. I do my own work when I can, so I have some good experience with minor electrical projects. I'm also a perfectionist and do everything up to code or better. I've had folks come to my house and do work that was merely adequate. I wish I remembered the electrician's name, but his work was up to my higher standards.

Perhaps they are decent if they actually do any work, but if a business can't be bothered to answer…read moretheir phone or call customers back, that doesn't demonstrate professionalism or reliability.

I found this company to ve extremely unprofessional and sloppy in their work....beyond that, the…read moreowner, Dawn was not only unprofessional but completely rude. I have been left without a toilet for over 2 weeks while they still have not finished their portion of the job, nor did they supply the contractor with copies of the asbestos report , let alone giving me , the homeowner , any documentation whatsoever. I would never recommend this company for any project , in fact I would make sure anyone I know would stear clear of this company completely.

My basement flooded, the baseboard and sheetrock was saturated. This crew responded immediately,…read moreremoved the water, installed fans and dehumidifiers. They returned every day until the humidity level was acceptable. Very knowledgable and personable people. Highly recommended.

I have been doing business with NEPS for around 5 years. Rob has always been my technician and…read morerequested person for the job. From water tank leaks/replacement, furnace / AC issues, water softener installs he is my go to. He is thorough with his troubleshooting understanding root cause before replacing parts. He always explains everything that he is doing and where the issue is. As a female, i appreciate that he doesn't talk down to me which many repair companies do on repair calls. Rob is also very cost conscious for the consumer. He tries to do the fix as affordable as possible without compromising quality. I've never had a call back for the same work. He is honest and trustworthy. Right now, I have a furnace that is on its last leg. He has repaired it in hopes that it makes it to a point where costs come down for me. Not many companies would continue to do that, but Rob does. Highly recommend him for all of your HVAC needs!

These guys just want your money. I had an issue with my furnace (it sometimes won't start…read moreautomatically and I have to turn it off/on to start it). The guy showed up, didn't find anything wrong, charged me $250 and offered to install a new furnace for $12,000. An hour later I got an estimate from a different company and it was $4,000 to install a new furnace. Run away from these guys.

The contractor was extremely responsive and knowledgeable. Everything turned out better than could…read morehave hoped.

I could not be happier with our experience with Full Service. The owner, Matt, came within an hour…read moreof our call and was very thorough. He not only gave us an estimate but also advised on ways we could save money and helped us understand how the whole insurance process works. His employees were so professional and courteous. Our first floor was flooded but we were able to stay in our home while they completed the work, and they were actually finished a week ahead of their anticipated timeline. Super personable and thoughtful. I never write these types of reviews, but this is truly a rare find.

Responsive, great communication, and great work. Reasonable pricing. Will definitely call again if…read moreI need future work done.

Collin and his crew did a fantastic job replacing my circuit breaker . It was a huge job both…read moreinside and outside in the freezing cold. They worked until 8pm to get it done. Great work ethic!