So I used to come here quite often until I noticed a trend in who couldn't and could actually…read morehandle the small animals. So I scaled my patronage down a bit. Fast forward to today. My husband told me about some smaller bunnies he'd seen in there a few weeks ago. As I own a few New Zealand Bucks. Personally my trip in today was for a live feeder rat for my 6 year old ball python. Needless to say I saw two little bunnies behind a little girl who was sitting on a bench who actually wasnt even aware they were behind her because I asked were they hers and she said no. So then I asked the young lady at the counter could the bunnies be held or pet and she said yes. Soon as I go to pick up a bunny another lady who 1. Fails to even identify whom she is states Oh no you cant hold it, but you can pet it. So let me get this straight as a potential customer I cant hold an animal I'm potentially interested in?? So how many people go to buy a car and just purchase it right off the lot, no test drive? I'll wait... My point is every time I come into Pet Paradise I'm being told oh you can pet the bunnies or the ferrets but you cant hold them. Mind you I've seen "others," allowed to do just that. I've owned every animal mentioned previously in my 40+ years but it appears only certain people have the privilege here to actually interact with potential furbabies. Whelp they say word of mouth is the best form of marketing so figured I'd put the word out because it's a reoccurring theme I'm quite tired of and figured I'd let folks know about the fickle behavior of oh peep this the supposed manager who "Can Do what she wants," as I was told by the young lady behind the counter. Now last I checked a manager wasnt the owner but hey what do I know? I just need to find a better pet store with similar or BETTER options closer to me in Suffolk. Nobody buys cars without test driving, nobody adopts a dog without interacting, so why am I limited to petting a rabbit only and not holding it, but told oh you can hold it if your intentions is to buy one by the young lady behind the counter.. whew I could say so much but trust me I dont think I have to.

Customer service was terrible! We drove a hour just to get a feeder for our King corn, and they…read moreacted like we were aliens in the store! We couldn't touch anything. When we made it to the bird section, I was literally reaching for the sanitizer and the man demanded we put some on, and got mad at me for replying "I'm perfectly capable of reading " I'm new to the area ,and don't know if we will be returning to spend money in an establishment that acts as if they don't want you there. Super cute animals though!

I was not going to write a review but my experience there just hasn't sat well with me…read more I went in a couple days ago with my kids because I am looking at switching my dogs to a raw food diet. This place came highly recommended. We walked in the door and I was looking in a fridge. There was a dog in there with someone with a service dog harness on. My kids took a couple steps towards the dog (still about 6 feet away). The dog started barking and lunging at my kids. He was on a leash thank goodness. I yelled at my kids to come to me and yes when we got in the car I reiterated to them the important of not approaching random dogs and asking before trying to pet. I walked through the store to see what they had as I had never been there before. We walked back towards the front and I looked through other coolers they had. Making sure my kids stood by the front door as I did this. The dog started barking and freaking out again. I felt so uncomfortable and honestly worried about my kids safety that we just left. Never once did someone ask if they could help me, ask what I was looking for, maybe come up and apologize for the dog going nuts. It was just a bad experience. Let me end by saying I get every service dog has a different job and maybe protecting his owner is what his job is. But to react that aggressively and whoever was handling him sounded like they were having a hard time getting him to stop. That dog shouldn't be brought out in public. Seeing other customers walk in the dog should have been put in the back or taken out to the car or something.

We were looking to replace a favorite ball that went missing, everyone working here was absolutely…read morewonderful and so helpful. Look like they have a large selection of everything so will definitely return Loved the doggie cookies up at the front register.

They have great groomers at hilltop pet smart! Pepper hates getting a bath (typical dog) they…read morealways do a fantastic job at making her beautiful.

They have a little of everything from dog supplies to cat supplies , birds and rodents. This is a…read morebig PetSmart. It always seems to be limited staff so if you have questions or need help it may take a while. The fish department has a lot of empty tanks. The tanks are not clean and the past year has been poor quality. The have an adoption cat area that I think it awesome BUT they never have anyone back there to help if you wanted to see a cat. This could be a great store but it just seems like there is not enough staff to keep up with the size of this big store.

The staff at this store is so friendly & knowledgeable! Always have answers and suggestions. I love…read morethe new "rearrangement" of space. Makes it so much more consumer friendly! Definitely our GO TO store for all things birds!

Wild Birds Unlimited is the BEST place for all your needs…read more I have always had a bird feeder BUT Wild Birds Unlimited are geniuses when it comes to setting up feeders. They have tons of feeders and food to make a santuary for your birds. One type of feeder does not fit all birds and this place is great at helping you find what your looking to create. One food is not for all birds and They know everything about all the different foods and can share their Knowledge with you. They are GREAT at helping with feeders, food and whatever birds you want to attract and nesting supplies too. My favorite is the Racoon baffler. I had always had trouble with SQUIRRELS eating up all my bird food and chewing up my nice bird feeders. I talked to them and they showed me some products that would help. It is the best thing I have ever bought. Whatever problem you have. They have the answers. Their feeders are HIGH QUALITY and they last forever and wild birds unlimited stands behind all their products They will add to your bird watching experience and help you create the santuary of your dreams

Beautiful collars, slow response time recently. I've been ordering from mrsbones for well over 15…read moreyears. They truly have beautiful collars, especially for sight hounds. The past few years, waiting to receive a collar is really slow. They use a tracking app, shop I think, which doesn't work well with iPhone, also frustrating. Wish they would go back to their older more efficient ways. 5 stars for collars, 2 stars for slow response time.

We love our mini Schnauzer and stopped in to see what this store had to offer, wow, we loved this…read morestore! This store owner and her white poodle are super awesome, we chose a collar she had made and a velvet leash to match, what a wonderful story teller she was, super interesting, love this shop and highly recommend

Great prices for second hand pet supplies. Wide variety of items that is always being updated…read more This is a great store if you have a large puppy that seems to grow out of everything overnight. Large variety of pet clothes too. Excellent prices. Friendly service.

I love thrift shops, and I stumbled across this place completely by accident. I was looking for a…read moreplace to take our dog after the park very quickly, saw this on my search results! Since, as I said, love thrift stores, I couldn't believe such a thing existed. So off we went. Well, when we got sent by Google Maps to the location and we arrived, we were next to a pet crematorium, not a thrift store! Our dog is 10, so I kept apologizing profusely to her! Looool. We pulled in to a tiny lot and there it was. It's a very tiny shop, decent of cheap outfits, beds, collars, leashes, toys. I ended up getting a gorgeous collar for our girl, and for only $6 it was a steal! Next time I'll try to take photos inside, but I included Sam with her collar!

Adorable Treat Heaven for Your Pup Okay... this place is…read moredangerously cute I stopped by Woof Gang Bakery & Grooming and immediately fell in love with how adorable everything was. The display of dog cookies alone is enough to pull you in -- they're decorated just like human cookie cutouts. Think birthdays, seasonal themes, and all kinds of fun designs that honestly look almost too cute to eat (almost ). They also had these mix-and-match treat bins where you can scoop different goodies by the ounce (around $1.25-$1.50), which I loved. I grabbed an assortment for Lexi so she can try a little bit of everything. I did ask if the treats were made in-house, and they said they're brought in (not made on-site), but still a great variety to choose from. The shop itself is small but super well put together -- they've got lick mats, little enrichment toys, collars, and even refrigerated food options. Plus, there's a grooming area in the back, so it's kind of a one-stop shop for your pup. Now... I have to be honest -- something went totally wrong with my camera that day My videos came out upside down, showing my feet half the time, and somehow my photos disappeared. So unfortunately, I'm posting this without pictures (which I hate doing). But honestly... this might just be your sign to go check it out for yourself. I'll definitely be back (and next time, I'm making sure my camera behaves ).

Service!! We have an Alaskan Malamute who has been here for grooming with Jesse. Jesse moved and…read morewe were to see a new groomer. It was obvious that the new groomer was not happy which I made a comment about when we walked in. Our dog being a larger breed was having a hard time standing as he was sliding all over the floor. I asked about a towel/rug to help him from sliding and was told "we don't do that". We were asked to leave as it was better for our dog not to see us. We were not gone 5 minutes before receiving a call to say he was unstable and could not get on the table. Well no shit!! We have never had this problem in the past. They didn't even try!! For the $$$ they charge they should have tried something. Extremely disappointing.

I've been bringing my English Golden for 4 years. He gets a bath teeth brushed, nail and pads…read moretrimmed. excellent service

I've been bringing my puppy here for at least 4-5 years, and Preppie Pooch always does such an…read moreamazing job. Today was no different. My boy is handsome, smells amazing, and is a happy puppy. Thank you to the entire staff.

Quick stop for the pup for a new leash. I love how everything is labeled well in the store & we got…read moreexactly what we needed. The employee working today was super sweet & greeted myself and my pooch, even though he wanted no parts of the treats she was trying to give him. At the register there is a clearance bin with an extra 50% off already marked down items. Outside there is a lot of area to walk your dog and trash areas, though there weren't trash bags in the main doggy trash stop aka giving people reason enough to not pick up their poop.

This Pet Smart store has plenty of pet food. I like how there's Banfield Hospital, dog grooming…read moreand doggie day care. Their aquarium section is beautifully laid out.

Dr. Nicole was highly recommended by a Client of ours who breeds Frenchies. We have a English…read moreBulldog (Chloe, who's a Senior 9 years old) and a Boxer (Duke, 4 years old). Chloe has arthritis and Duke was losing his hair. Chloe was an easy fix but Duke was in need of a lot of lab work and good thing we did it. We found out Duke is hypothyroid, his hair loss and weight gain was due to his body not producing enough thyroid. After getting Duke on the proper medication he started losing weight and his hair started growing back within two weeks. We are thankful and grateful for Dr. Nicole! She took the time to love our fur babies and get them healthy! Highly recommend!!

The staff was amazing with my very nervous dog. The doctor took the time to thoroughly explain…read moreeverything. Prices were reasonable.