I took one of my scaredy pups to get groomed today at this location. I was advised that he would be…read moredone in 3-4 hours. I received a call within 2 hours. My Gizmo is usually a squirmer and he is scared of even his own shadow. For them to do a stellar job in 2 hours that was some good grooming skills. The price was $45 but I had a $10 coupon! This included: bath, cut, nails trimmed and filed, anal glands squeezed and you can tooth brushing service for an Additional $11.00 Upon paying I was charged an additional $3.00 for a holiday fee. I stated that this was not advised upon dropping off my pet. Manager kindly removed the up-charge because even the cashier had no clue that there was an additional charge for holidays. I am a small recommendation for all their staff to be on the same page so that the fees and charges are advised to clients prior to service. My Gizmo looks cute. I am happy with his haircut.. I have another dog named Jazz that is scared of loud noises... thunder and especially fireworks. Annually we are prepared for the poor thing to cry for hours and go bazerk! ‍. He has even had some accidents due to his fear and anxiety. Mind you this is a professionally trained dogs. Accidents DONT HAPPEN! I spoke to a sales rep and told them my dilemma and I was recommended to purchase Doggie Safe Marijuana. . It's all natural Hemp Product. Kind of like CBD for dogs. It is supposed to keep Jazz in a calmer, relaxed state and not in a frantic panic like he normally gets on this day.. 4th of July... Well let me tell you this! I paid $20 for 60 dog chews! My Jazz didn't want to eat the snack! He is a Posh Pooch! I had to trick him and stuff the treat into a wedge of Aged Cheddar... . He ate the EDIBLE lol and within 20 minutes seemed relaxed and High as. Kite. . I do not recognize this dog! It has been thundering frequently and he is calm and mellow. No whining, no whimpering, no pacing and barking. We haven't heard a peep from him and he is behaving like his normal mellow and laid back self. I highly reccomend this product for dogs with anxiety or behavioral issues.

This Pet Smart has put up a"yellow" sign that is behind the cash register…read more It feels uncomfortable. Not normal. Talked with people in line why this would be. The woman behind the cash register was "barking" at people to get behind the line or trying to get us to hear her say "next", Not a very pleasant experience.

Used the boarding for a cat. A++++ 10000 stars! The staff was wonderful. Kept me posted on my…read morecat. They can even send report card with pictures!!! They're great

I took my labradoodle for a well needed grooming. She can be quite saucy as she suffers from…read moreanxiety and has been treated for such, this was in her records and I reminded them of this. I trusted Care A Lot and had been there many times with no problems. My regular groomer wasn't available so I assumed the one offered to me was competent and I left my 65 lb fur baby. Within an hour I received a phone call saying she was ready. Her service could not be completed and she could be picked up. I was puzzled because her groomings usually took much longer. I saw her. I was stunned. He'd completed almost everything, shaving her down to the skin but left the crown of her head, a small thin patch of hair under her bottom lip and a 70's "bush"on her genitals and anus. It was like a cruel and perverse joke. A parody. I'm concerned she may have been a victim of zoophilia. My five year old granddaughter kept asking why the dog had hair "there" It was nasty. I have no doubt that this was intentional as Josiah seemed impatient when I brought her in, by the way, I use a walker and he was very rude to me as I struggled. I would never trust Care A Lot again, not even with a rat. They were the best. They need to start vetting their people. It was like a dirty sex joke. I'm almost 70 years old. I'm horrified, humiliated and heartbroken. I feel violated for myself and anyone seeing my poor dog. And perhaps Josiah should be required to be on on some type of registry or something.

Joe and Sara will help you find the right comfort pet turtle or bird, cat or dog, hamster or rabbit.read more

I should have listened to the reviews and looked for another store…read more I have been looking for a parrot to bring into the family for a while. I've done plenty of research online, but this was my first time going to look at birds in person. Seeing this was a family run business, I decided to bring my business here rather than a big box store. Big mistake. Almost everyone working seemed to be stuck up teenagers and young adults. My family was in the store for about 30 min and not a single employee offered any assistance. Not even a simple hello. The bird section was absolute chaos. There's TONS of birds jammed into a small corner of the store which seems to be, by far, their most popular animal. The aisles are cramped and it's hard to hear anything with all the birds chirping away. There were 2 employees feeding/ tending to birds. They were pretty much ignoring everyone. I tried to ask a few questions about different species, yet I felt like an annoyance to them.. then I simply got told, if you're new to birds, just get a cockatiel. The guy wouldn't really give any information on any of the other species. I'm trying to make sure I have everything I need in my home before buying a bird, but it seems like they'd rather you just pay $$ now and quit bothering them. There's a bunch of signs up saying NO PICTURES everywhere. It felt like a prison with the wide variety of threatening signs all over the place. I did notice the cages seemed very over priced. An A&E cage I saw on Chewy for $300 was marked up to like $700 in there. The cockatiels were a couple hundred dollars more than Pet Smart. I wanted to avoid going to somewhere like Pet Smart or Petco to get a pet bird, but after this experience, I'll just take my business there. At least they have employees that seem like they care about helping customers. It's a shame to see a local business that can't provide better service than corporate big box stores. If it wasn't for your exorbitant prices, I suspect you'd be out of business by now.

I love coming into Georgie's. The owners and staff are always friendly, they always have new…read moreinventory to browse, and it's so conveniently placed in Norfolk. Very grateful for this place. Makes me even happier that it's a small business.

We love Georgie's Pet Supply! They have the BEST quality food, litter and toys for pets…read more It's always a treat to walk in for a shopping day at Georgie's. The staff and owners are very knowledgeable and kind. I'm appreciative of how far above and beyond the owners go into research and learning about pet supplies so that our fur babes have the best quality products!

Pawsnickity Pets was incredible, I am so grateful to have found this little store! They let me set…read moreup a private shopping experience for our Reactive Fur baby. They wanted to make sure she had a great experience and would be comfortable with her visit. They were kind and incredible. They have found new lifelong customers. We cannot recommend them enough!

What a great pet store!! They are really invested in the community! Always at community events!…read moreEach pet friendly event I've been too Pawsnickety has been there to represent their business!! Every team member I've have seen at any event or even in the store has always been super friendly!! They always greet you!! And you can tell that they throughly love their job!! They always greet my little Lexi with loves of love and affection! ( well I have to say she's very easy to love!) not that I'm biases. Thank you for all you do!! Lexi and I love all your events!!

Best pet store I have ever been too. You know how most of the pups in petstores are all cooped up…read morein tiny metal cages? Not here. They are in huge stalls behind glass. They play and always have a bunch of different toys. You can tell this place really cares about the puppies and they are so knowledgable too! The puppies here look healthier than any other petstore I have been too. I know the "adopt don't shop" movement is getting big... but if you're looking for a puppy that you know what you're getting then go here! (They have a lot of mixed puppies sometimes too, so you know they aren't getting dogs from puppy mills!)

They sold me a full blown full sized husky claiming it was a Pomsky. lalabaloue's review checks outread more

No trip to OBX (with or without the pups) is complete without a trip here!!! Homemade treats for…read morepups, apparel for me and doggie decor. Also enjoyed the Yappy Hour and have my babies artwork on my wall at home :) True Dog lovers own and operate this establishment and it shows. And they have a true "give back" philosophy to the community Thanks Outer Barks

If you bring your pup, or left them at home and need a little treat to bring back. I definitely…read morerecommend this place. Lots of fun little treats and things to bring home to your favorite pet.

Wow! We were very impressed with the cut our pup Jack received! We've never used Robin before, so…read morewe were a bit nervous. The cut was perfect (and I'm very picky) and he was ready sooner than expected. Social distancing practices in place. We love their styling!

Great customer service. I love how well they take care of my fur babies. They are always able to…read moreget us in for an appointment. Our dogs are always excited to go for grooming. They especially love my pitty. It is hard to find someone to groom her because of her breed and size although she is a sweetheart. They even help me get her in the car. I am so thankful to have found them.