Took great care of Daisy and did an excellent grooming job. The staff is always friendly and…read morehelpful.

Called to make an appointment for my 1 year old mini Aussie mix who needs a trim. The family that…read morehad him before us abused him and he's very skittish(huddles from loud noises, terrified of certain shoes, etc.), so we asked if we could stay like we used to with our other dog we took there years ago and they said no, and then she recommended that we get some trazodone from the vet if he's skittish if we want to bring him in. I left a very hateful review before this, and I decided to clean it up with this one instead. I will just let dog lovers make up their own mind about this business with this information. ADD ON EDIT--I was reading other reviews after I posted this and I would like to let people know that the NEIGHBORS of this company left a review saying that they can HEAR them SCREAMING at the dogs through the wall to SHUT UP and stop barking. WTF?!That was two years ago, I don't know if things have changed with that, I don't live next-door, but please avoid this place! (Added photo of the review I'm referring to.)

I love coming into Georgie's. The owners and staff are always friendly, they always have new…read moreinventory to browse, and it's so conveniently placed in Norfolk. Very grateful for this place. Makes me even happier that it's a small business.

We love Georgie's Pet Supply! They have the BEST quality food, litter and toys for pets…read more It's always a treat to walk in for a shopping day at Georgie's. The staff and owners are very knowledgeable and kind. I'm appreciative of how far above and beyond the owners go into research and learning about pet supplies so that our fur babes have the best quality products!

(Review based on the bird department)…read more This place was absolutely FANTASTIC! I'm not a bird owner, just a person who likes to hang out with feathered friends every once in a while. The staff for the bird section was absolutely wonderful and answered all the questions we had. It's very important to consider that THESE ARE LIVING BEINGS. Treat them with respect, handle with care, etc. If you choose to handle the birds, there IS a possibility of you getting bit, clawed, pooped on, etc. and it's NOT anywhere close to zero. I advise being especially careful with the macaws, who bite HARD. They have very strong beaks, muscles, and claws that can easily punch holes in skin and scratch. Even the smaller birds are quite nippy, but aren't as likely to break skin (though they certainly do sometimes). Most of the nipping and biting can be attributed to affection, but is just as likely to cause infection (a fun play on words, but still true!). If you don't know how to handle birds, do not go in expecting to come out a professional, or go in with the expectation of all of the birds immediately loving you. These birds see upwards of hundreds of people a day and likely have no idea what to expect from you. I recommend talking with the employees, who I can't guarantee are all as nice as the people we talked to, but likely know the birds at least a little bit, and can help children and people wanting to interact in a safer way than just involving without caution.

I should have listened to the reviews and looked for another store…read more I have been looking for a parrot to bring into the family for a while. I've done plenty of research online, but this was my first time going to look at birds in person. Seeing this was a family run business, I decided to bring my business here rather than a big box store. Big mistake. Almost everyone working seemed to be stuck up teenagers and young adults. My family was in the store for about 30 min and not a single employee offered any assistance. Not even a simple hello. The bird section was absolute chaos. There's TONS of birds jammed into a small corner of the store which seems to be, by far, their most popular animal. The aisles are cramped and it's hard to hear anything with all the birds chirping away. There were 2 employees feeding/ tending to birds. They were pretty much ignoring everyone. I tried to ask a few questions about different species, yet I felt like an annoyance to them.. then I simply got told, if you're new to birds, just get a cockatiel. The guy wouldn't really give any information on any of the other species. I'm trying to make sure I have everything I need in my home before buying a bird, but it seems like they'd rather you just pay $$ now and quit bothering them. There's a bunch of signs up saying NO PICTURES everywhere. It felt like a prison with the wide variety of threatening signs all over the place. I did notice the cages seemed very over priced. An A&E cage I saw on Chewy for $300 was marked up to like $700 in there. The cockatiels were a couple hundred dollars more than Pet Smart. I wanted to avoid going to somewhere like Pet Smart or Petco to get a pet bird, but after this experience, I'll just take my business there. At least they have employees that seem like they care about helping customers. It's a shame to see a local business that can't provide better service than corporate big box stores. If it wasn't for your exorbitant prices, I suspect you'd be out of business by now.

This Pet Smart has put up a"yellow" sign that is behind the cash register…read more It feels uncomfortable. Not normal. Talked with people in line why this would be. The woman behind the cash register was "barking" at people to get behind the line or trying to get us to hear her say "next", Not a very pleasant experience.

We have taken our dog here frequently and had full grooming. This time the groomer she wasn't…read morestable enough and they would only be able to do trims from point onward. Barely trimmed her. Hair still all in her eyes. Still charged close to $100. Yes she likes to sit...she is 14 years old. She has earned the opportunity to sit. Yes she probably shakes but so do many dogs at the groomer. She is in no way aggressive. I preferred the original groomer in the store that she has always had who has had no trouble with her. We have had many dogs over the years including two others right now. This dog is by far the easiest dog we have to groom. I do it at home myself with no huge issues except my back can't handle it any longer. Had I seen the grooming prior to paying I would not have paid. Totally not worth it. I could have done that grooming myself in 30 minutes. They have lost customer.

Really cool pet store with anything and everything for your pup. I picked up some new dental treats…read morefor my pup, and some treats from their buckets that they sell by the container - mix and match type thing. The staff was helpful and prices are fair.

The staff was amazing and very friendly! They were able to…read moreanswer all my questions about what products would best suit my dogs. The dogs loved everything i got for them! Highly recommend!!!

This is the first pet store where I've seen two turtoises roaming freely. They have a ton of fresh…read morewater fish, especially cichlids, turtles, birds. The talking parrot was fun to mess around and conversation with. There is a lot going on at this pet store. Everything is alive and meant for people who have a fish hobby or looking to explore their reptile section. The smell of pets in the air is bearable consider they carry many little animals like guinea pig, hamsters, snakes and lizards. But perhaps their carpet can get some shampooing. But I get it, they have free roaming turtoises on the loose, leaving gifts for the pet store associates to clean without a doubt. They have the a lot of fresh water fish selections, I'd advise people looking for salt water, swimming friends ...to go else where.

I typically go to PetSmart or Pet Supplies Plus to get crickets for my two crested geckos, but they…read moredidn't have the appropriate size there so I decided to go to Simply Pets for the first time. HUGE MISTAKE! Within days of purchasing crickets from this place, both of my crested geckos are dead. They lived in separate terrariums next to each other, and were very different ages (9 y/o and around 1 y/o). All conditions were EXACTLY the same besides where I purchased the crickets from, and within 3-4 days, both of my healthy geckos were dead! Following this incident, my mother and I called the store and the initial woman who picked up directed me to the owner, Jeff, who immediately gave extreme attitude and disregarded our concerns. I wouldn't advise anyone to buy insects for their beloved reptiles from this establishment. With heavy hearts, RIP Shawn and Shawna. P.S. that tank is NOT big enough for that alligator snapping turtle. No wonder the damn thing doesn't move, IT CAN'T!

This place is awful. Please do not support this man trying to make money off of animals kept in…read moreterrible conditions. He had dead clownfish in his saltwater tank!!! Even novices can keep clown fish. He had reptiles in terrible conditions, without proper enclosures and he only keeps species that experienced pet owners need to own but seems to have no knowledge of how to care for them. I can't believe this place is allowed to be open.

Ive gone up to the store 6 times since the new location. Each time has been during their open hours…read moreyet theyve never been open. Today the owner was there but spoke to me through their doorbell to tell me today was "members only" and not open to the public. I was told to go online and I could make a purchase for them to bring to me at the door. Well. If im buying feeders I want to see the size and if Im buying an animal I want to see the animals to choose from. Its absolutely ridiculous, some good stores have been closing lately due to not being able to keep up, not sure how he plans to stay in business when hes not acutually there or allowing people in the store.