Took my grand-dog, Maisie, (a borzoi) in for a bath and groom package. Friendly staff at the check…read morein counter. After dropping her off, we checked out the in house supply store, separate entrance from inside the groomer's office. The supply store was well stocked with everything you could want for your pet. We were called with an update about some things, Maisie needed an ear cleaning and a notice of an old scratch on one of her legs. Over all, with bathing, drying, ear cleaning, clipping of her nails, and trimmed her fur around her paw pads, it was very reasonable!! Maisie will be back for sure!!

This place is TERRIBLE. I got a new puppy and got an original quote of 110. The appointments…read morethereafter they kept charging me more and more with some excuse about my dog not sitting still enough. Well yeah, it's literally a puppy and that's part of the job. This last visit they messed up the cut entirely on her head (even though it's always been the same). AND then tried to CHARGE MORE for it after AND tell me I should come more often than every 4 weeks WHAT. A. JOKE. To have the audacity to tell me to come more often after you just messed up my dog and upcharged me is astounding.

I love coming into Georgie's. The owners and staff are always friendly, they always have new…read moreinventory to browse, and it's so conveniently placed in Norfolk. Very grateful for this place. Makes me even happier that it's a small business.

We love Georgie's Pet Supply! They have the BEST quality food, litter and toys for pets…read more It's always a treat to walk in for a shopping day at Georgie's. The staff and owners are very knowledgeable and kind. I'm appreciative of how far above and beyond the owners go into research and learning about pet supplies so that our fur babes have the best quality products!

So I used to come here quite often until I noticed a trend in who couldn't and could actually…read morehandle the small animals. So I scaled my patronage down a bit. Fast forward to today. My husband told me about some smaller bunnies he'd seen in there a few weeks ago. As I own a few New Zealand Bucks. Personally my trip in today was for a live feeder rat for my 6 year old ball python. Needless to say I saw two little bunnies behind a little girl who was sitting on a bench who actually wasnt even aware they were behind her because I asked were they hers and she said no. So then I asked the young lady at the counter could the bunnies be held or pet and she said yes. Soon as I go to pick up a bunny another lady who 1. Fails to even identify whom she is states Oh no you cant hold it, but you can pet it. So let me get this straight as a potential customer I cant hold an animal I'm potentially interested in?? So how many people go to buy a car and just purchase it right off the lot, no test drive? I'll wait... My point is every time I come into Pet Paradise I'm being told oh you can pet the bunnies or the ferrets but you cant hold them. Mind you I've seen "others," allowed to do just that. I've owned every animal mentioned previously in my 40+ years but it appears only certain people have the privilege here to actually interact with potential furbabies. Whelp they say word of mouth is the best form of marketing so figured I'd put the word out because it's a reoccurring theme I'm quite tired of and figured I'd let folks know about the fickle behavior of oh peep this the supposed manager who "Can Do what she wants," as I was told by the young lady behind the counter. Now last I checked a manager wasnt the owner but hey what do I know? I just need to find a better pet store with similar or BETTER options closer to me in Suffolk. Nobody buys cars without test driving, nobody adopts a dog without interacting, so why am I limited to petting a rabbit only and not holding it, but told oh you can hold it if your intentions is to buy one by the young lady behind the counter.. whew I could say so much but trust me I dont think I have to.

Customer service was terrible! We drove a hour just to get a feeder for our King corn, and they…read moreacted like we were aliens in the store! We couldn't touch anything. When we made it to the bird section, I was literally reaching for the sanitizer and the man demanded we put some on, and got mad at me for replying "I'm perfectly capable of reading " I'm new to the area ,and don't know if we will be returning to spend money in an establishment that acts as if they don't want you there. Super cute animals though!

We took our dog in to get bathed, nails, and a hair cut. Our groomer,Lauren was fantastic! She did…read moresuch a great job! You could tell that her and everyone that was working that day truly love the dogs and love their job! Great job PetSmart

the people there were very friendly, but the grooming service on my dog was horrible…read more this wasn't my dog's first time at the groomers so there weren't any problems with that.. i took my baby to get trimmed up all over,bathed, and teeth brushed , i came to get him two hours later and my baby looked basically the same! the only thing the groomers had done was trimmed down his genital hair and bathed him, everywhere else was still extremely out of place .. i definitely will not be returning for EIGHTY dollars

Gangster Dog - A Pup's Paradise! Gangster Dog is absolutely…read moreover the top in the best way--it's basically dog heaven! From the moment you walk in, you're greeted with a huge selection of toys, adorable bandannas, and rows of freshly made treats that look like they came straight from a bakery case. All of their treats are made in-house with people-friendly ingredients, and the designs are so cute--holiday themes, fun shapes, and something for every occasion. My pup, Lexi, isn't very treat-driven, but she did sample a few while we were there (though she turned down one offered by a sweet staff member). Even still, I couldn't resist buying a few to take home because they looked so good. The staff really makes the place shine. The women I spoke with were incredibly knowledgeable--not only about their products but also about the history of the business. Hearing the story of how Gangster Dog got started showed me just how much passion and care goes into everything they do. On top of that, they carry high-quality dog food, tons of toy options, and fun accessories. Honestly, it's the kind of place where you could spend way too much time browsing because there's just so much to see. If you're a dog lover in the area, Gangster Dog is a must-visit. It's more than just a store--it's an experience for both pups and their humans!

Really cool pet store with anything and everything for your pup. I picked up some new dental treats…read morefor my pup, and some treats from their buckets that they sell by the container - mix and match type thing. The staff was helpful and prices are fair.

Very disappointing experience. I do not recommend purchasing pets from this store…read more Today, my husband generously donated two large, healthy Oscar fish (which can grow up to 7 inches) because our tank at home was too small for them. While there, our 7-year-old son picked out three small glow fish, which we purchased at full price ($10 each)--no discount or credit was offered for the donation. We chose to support a local business, so we were happy to pay it forward. Unfortunately, within 30 minutes of introducing the new fish to our tank, they all died--despite proper acclimation. When my husband called the store to explain what happened and seek a possible resolution, he was told there was nothing they could do: no refund, no replacement, and no discussion of the fish we had donated just an hour earlier. The store simply cited a strict no-return policy. When I arrived home, our son was heartbroken and in tears. He had gone from feeling excited about his new fish to having none at all in the span of half an hour. This experience felt very disrespectful and dismissive, especially considering our goodwill donation. The customer service lacked empathy, and it's clear this business is not community-oriented. I will be sharing our experience with other local and military families so they can make an informed decision, NOT to shop here. If I could give zero stars, I would.

This business is associated with an online scam! Don't fall prey like I did, they got $450 out of…read moreme and tried for more but weee unsuccessful in attempts made. I reached out to the shop hoping they were not part of this online bird sale scam. I was disappointed to find out they were part of it. They ask for Zelle money in hopes of a new baby in this case a bird. Then they have a third party ask for more money for a "refundable wildlife insurance " to help it along. In this case it was another $800. Please be aware

This place is awful. Please do not support this man trying to make money off of animals kept in…read moreterrible conditions. He had dead clownfish in his saltwater tank!!! Even novices can keep clown fish. He had reptiles in terrible conditions, without proper enclosures and he only keeps species that experienced pet owners need to own but seems to have no knowledge of how to care for them. I can't believe this place is allowed to be open.

Ive gone up to the store 6 times since the new location. Each time has been during their open hours…read moreyet theyve never been open. Today the owner was there but spoke to me through their doorbell to tell me today was "members only" and not open to the public. I was told to go online and I could make a purchase for them to bring to me at the door. Well. If im buying feeders I want to see the size and if Im buying an animal I want to see the animals to choose from. Its absolutely ridiculous, some good stores have been closing lately due to not being able to keep up, not sure how he plans to stay in business when hes not acutually there or allowing people in the store.