Went to Hickory Veterinary and today finally got all my pets transferred over to them with intakes done. That was three visits total. I waited to see how they were after it was all said and done. Now I can say with confidence that I found my new vet! They are warm and personable... they love animals and very gentle with each one. Dr. Hancock was absolutely fantastic this morning. She talked with me and made me feel extremely welcome and comfortable with this new vet team and definitely confident of the decision to go with them. We have quite a few pets and each and every one was treated well. Loved it. Looking forward to interacting with them in the future! Highly recommend!! read more

The entire staff is amazing and treat every pet special. Dr. Redding is very detailed, knowledgeable, and listens to concerns and issues. We appreciate his straight forward approach and frankness. Very helpful and compassionate team! You can't go wrong with anyone at this office to care for your pet! read more

Do NOT bring scared or nervous dogs here. We trusted them with our dog, only to be forced into untrained, terrifying roles: sedating him ourselves and pulling his breathing tube as he woke--tasks trained staff should handle. Zero prior communication about any of this. Staff whispered very negative comments, hid behind doors, refused to speak to him--creating a hostile, fear-filled environment. If your dog is large, anxious, or simply needs respect and preparation, look elsewhere. read more

We brought our dog to Hickory Vet Hospital when our dog developed diarrhea after an initial bout of vomiting. Dr. Hancock, who we already knew from when she worked at another vet clinic, took great care of her. And when the diarrhea persisted, we brought her back to see Dr. Acevedo-Riveira this time, who prescribed an antibiotic. Both the vets and support staff are terrific. Our dog is better, thanks to their care. We recommend them highly. Could not ask for better. read more

I took my rat (Christopher P. Ratt) for a check up and ultimately to be put down :(. They were so kind. They got me in as quickly as they could and were very sympathetic about my situation. I received this in the mail a couple weeks later. You guys rock! read more

Hickory Veterinary Hospital - Veterinarians Near Me - Chesapeake, Virginia

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I've been coming here for a couple years now and at first I really liked them. The vets I love. They both seem to really care about animals and are very friendly when talking to me. However, I have never cared for the front desk employees. There's 1 or 2 in particular that are very friendly and welcome you as you come in. The rest seem to have no personality and do not welcome you as you come in. This morning the lady at the front desk was checking out another customer. I waited for about 4 minutes a without a single "I'll be right with you, or good morning." When it was my turn I said "good morning" and all she said was " I'll be right with you." After another 2 minutes she says " who are you here with?" I proceeded to wait another 5 minutes to have my cat called in the exam room. It was 8:28am. My appointment was 8am. I love the vets here. They're great. The vet assistants are friendly and knowledgeable. It's the ladies out front at the desk who are short, not very friendly, and a bit rude. Because of this, I cannot give 5 stars. The employees who deal with customers are the first things to make an impression. Also, there's no reason why I should still be waiting to see the Dr at 8:48am when my appt is 8 am. ‍ read more

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I absolutely love Hickory Veterinary Hospital. I have been taking my fur baby there for years. The staff are very professional and accommodating. I have never had a problem getting in, and when my fur baby was having an urgent issue, I called right when they opened and they got me a same day appointment (one hour later). I have been to several other vets in the Great Bridge area and Hickory has the best customer service, the best prices, and the best doctors! Ask for Dr. Hancock, she's amazing! read more

Took my hamster here because of a tumor. They were so kind and understanding and were not suggesting any surgeries if not absolutely needed. Doctor was amazing and very funny and great personality. Staff and front desk helpful and kind. read more

My first time visiting Hickory veterinary hospital was awesome! I followed my Vet from another location (Dr. Hancock) and her assistant Kristina. I LOVE my Vet! She is the kindest,sweetest and most knowledgeable Vet ever. I highly recommend Dr Hancock and the Staff at Hickory Veterinary Hospital. read more

Hickory Veterinary Hospital - Veterinarians Near Me - Chesapeake, Virginia

Took my large breed dog in because of stomach issues. Dr. Katia was awesome. Very informative. I'll be taking both dogs there for their annual moving forward. read more

Hickory Vet hospital is wonderful! I needed an appt asap for my puppy who suddenly stopped walking and holding up his leg. They were able to give me an appt for the same day. Everyone was wonderful, I highly recommend them. read more

Never taking my dog here again. I asked for a nurse visit for vaccination and the doctor came in for 2 seconds and charged me over $65 for "doctors visit". Doctor didn't even s give the vaccination...literally just came in and checked heart rate and left. read more

Don't leave your cat to be boarded here? they can't handle a 10 pound cat. Incompetent boarding staff Run. Save your cat! read more

When I got my pet pig Penny I needed to find a vet that cared for exotic animals and Hickory Vet Hospital was the closest. We had brought Penny in for a exam and then she was stung many times by wasps. I cant tell you how grateful I am for Dr. Redding and his staff. I am a crazy piggy mom and he completely understood. Not only helping our poor Penny the compassion he has us out of this world. I cant sing their praise enough!!! I wont take Penny or any of my other animals anywhere else!!! read more

Hickory Veterinary Hospital - Our sick girl!! - Veterinarians Near Me - Chesapeake, Virginia

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From the moment I called and made the first appointment until the moment I walked out the door, I felt I was being cared for with the highest care. My Pup, Rocky, got hit by a car, and we had received an opinion from another vet telling us that he would need an amputation. The doctors at Hickory Veterinary Hospital knew exactly how to handle the situation and they brought me along every step of the way on the road to recovery. I couldn't be more pleased with my experience, and I'm happy to recommend anyone who has a dog with an open wound to please go to Hickory Veterinary Hospital for a second opinion! read more

I have been a client here now for 4 years. I have lived in Hampton, Norfolk, and Suffolk in those four years and still choose to drive all the way to Chesapeake to have my pets cared for at this clinic. Both of the doctors are exceptionally skilled and knowledgeable, not to mention personable and truly care about their patients. I love that they are willing to take whatever time is needed to make sure I understand what is going on with my pets and not rush me out of the room. Dr Redding is a huge bonus to me as I also have "exotic" pets and he see's almost any animal you can think of! In addition to my cats and dogs, he has seen my rats, and my snake and I have seen animal from ferrets to birds to Komodo dragons in there! His range of expertise is amazing! The staff is caring and patient and makes the visit worth it whether it's for an annual or for the sad time when an animal is ready to go to the Rainbow Bridge. They will continue to be my first choice for veterinary care as long as I live within range! read more

So I read on my Next door app that a couple of people highly recommended this vets office. I am pretty sure now after the visit that the two recommendations were from the staff them selves. In my opinion, this place is not going to make the experience personalized to you and your pets needs but rather a heavy presence of upselling their products and services. I'll get straight to the point. My dog is 12 yrs old. About a week ago a vet saw him for his gland infection, and the found he has a heart murmur. I was booked an appt for the following. Friday but I was not willing to wait so I jumped the gun to go get him tested for heartworms and Hickory fit him right in due to a cancellation. I arrived and neither of the two ladies at the desk even greeted or said hello or we will be right with you, nada. When I walked up closer and introduced myself, they had me set my dog on the scale and there was some paperwork and in we went. I explained the murmur mentioned and wanted a test for the heartworms, expressed concern for his cough at night and told of his history. I explained that I wanted to get him on some meds for his murmur that I read about that is said to help with heart murmurs. They took Puddin in the back to do the blood work for heart worms? Weird. They came back and assistant started all her product sphiels. I got the one for heartworm prevention. The vet comes in and discusses an estimate for a dog cardiologist and tests and exrays etc. I must look really dumb. I love my dog to the moon and back. There's nothing I would not do to help him. But, truth is he is older. This is life and it sucks. But there's no way I'm going to pay over a thousand bucks to what? Be told my dogs old has a heart murmur and maybe or maybe not get the meds? Wow! Vet even put something in there about the difference in a day and my dog being gone! Talk about adding insult to injury! So if y'all have lots of money you would like to give away for nothing, head on to this place! They'll gladly take advance of you in a time where it is not appreciated at all. read more

I recently had the pleasure of meeting the new vet Dr Hancock, at Hickory Vet Hospital in Chesapeake, Va. She is awesome! Very compassionate, caring and knowledgable. She has even called multiple times to check on my dog Sarah, since we were in for a skin allergy. I would definitely recommend her to anyone looking for a great vet! Katherine Campen. read more

Dr Redding has been like a savior in my quest to understand what to do about my aging mini poodle. I'm very pleased with the accommodating staff and the amount of time everyone allowed, so I could understand what my pup needed. This is truly the only veterinary clinic where my dog didn't shake violently the entire time during the visit. The atmosphere was so stress free for my pet. I felt that all pet owners present during our appointment were just as pleased. This is truly the best experience for us. Next we will schedule teeth cleaning for my poodle-something I have been avoiding because I wasn't ready to trust anyone with putting him under for the treatment. I believe, he will be in good hands if they are Dr Redding's. Thank you to all the staff! read more

Very friendly staff and veterinarians! They are very knowledgeable and will even give you a follow up call to check if your pet is alright! Very clean, very organized, and pretty affordable! I would definitely recommend you take your pets here for the best care possible! read more

I took our new puppy and old baby for the first time today. When I walked in I was immediately greeted and the dogs were also welcomed. A very nice lady who worked there came and sat down with me while I waited to talk about our new puppy and then recommended their leashes and collars for chewing. The veterinarian was so friendly and took the time to chat before looking over my pets. I felt everything was explained and our puppies will be well taken care of at Hickory!! read more

So I am new to the area and needed to take my sick kitty to the vet. I looked at google and yelp reviews, and this place was rated highly, although only a few reveiws. I scheduled an appointment, and there were next day slots available, which was nice. The techs and the vet were friendly and seemed knowledgeable. I cant say my cat liked it, but I was happy. Since I was only there once, I cant say I loved to place, but we shall see. read more

I have been trying to bring my sick? dog for a few days and because is a first come first serve policy, by the time I get someone on the phone, I already have lost my chance. read more

Was a customer for years. Brought a new dog. Was prescribed heart worm. After 6 months was told they would not renew unless another test was done. I said that I just had him tested 6 months ago and they said would not renew prescription they sent to pharmacy unless a new test was done that it is their recommendation and that is their policy. After going round and round I said I would find a new vet that I have never heard having to get tested every 6 months for heart worm. I felt this was a way to just get more money. I was originally told that I would be given a 12 month prescription and they said no they would not authorize another 6months. So I went to another vet! Well after spending money and going to another vet and getting my prescription the pharmacy automatically sent me my prescription because Hickory staff did not bother to look in their records that in fact they did authorize a 12 month and he indeed did not have to come back for a heart worm check. They admitted it was their staffs fault for not reading the chart and looking at the last visit and the prescription they wrote to the pharmacy. I contacted Hickory Vet and they refused to take responsibility and refund my money of $189.00. All they would say is sorry, we messed up but you should have checked your emails when the pharmacy said they were going to mail it to you. (which I did not receive) Luckily this was nothing serious because obviously, it is all about the money. Their staff was more concerned with getting a extra heart worm check then looking at my dogs records and seeing that THEY already approved the prescription for 12 months like I had told them numerous times. But they kept insisting they would deny it when it came through. Lost a long time customer! read more

I was very disappointed with my visit today. This was my 1st time meeting Dr. Redding. He was not personable at all. My older pup has been having hip issues. Dr. Redding examined my dog and then diagnosed him as having a heart murmur. I was surprised at the expense of a cardiac work-up. One specialist exam is $487 and another $515 for the same visit. When I expressed shock over the cost they shrugged their shoulders and basically said oh well. The receptionist at check-out was rude and not personable at all either. It was a terrible experience and I am not going back. I was already stressed and concerned about my dog - their rude behavior was not helpful and only added to the stress. read more

Nine years ago we moved to Chesapeake and needed to find a vet to care for our 2 Saint Bernard dogs. We came to Hickory Veterinary Hospital and were very happy with our choice. The vet and the staff were exceptional and took great care of our pets. As time progressed, the care was still great. However the personable atmosphere was starting to change. We figured it could be someone having a bad day or not feeling well or being overwhelmed with too many pet needs and not enough time to accomplish these demands. Our female dog almost made it to 10 years but the old age took away her ability to walk. We had her put down and again all was done with care. Our male dog made it to age 12 but like his sister old age issues prevailed. He was in great pain and a car ride was not an option. We had him put down by another vet who was able to come to our home. In Dec 2021, we found a breeder and were able to adopt a wonderful Saint Bernard Puppy in Feb 2022. She is highly intelligent. loving but at times was stubborn. I brought her in and we began the process of getting shots, wellness exam and back for rabies shot when it was due. Unfortunately something had changed. She was given good care but when I asked for advice--I felt offended. The first and second time, I was told she is a puppy and to allocate more time for her. The third time I was told in a gruff manner to TRAIN her. Unknown to all there, I had already hired a reputable trainer and we used her for 11 weeks at $1000.00. We learned key areas to work on and our puppy was also learning good behavior. During the 6th week the professional trainer gave us some choices to stop bad behavior. She advised us to get a special collar that has a tone, a vibration and a shock to curb problems and distractions. Her jumping on us stopped and we now use the tone choice as needed. Yesterday was the final straw regarding using this Vet hospital. We brought her in to have the 8 month old heart worm test and have her nails trimmed. She behaved well as we waited her turn. The staff person came to get her and she was reluctant to go with her. She was taken to the back as we waited for the process to be complete. When it was finished, the same staff person brought her back. In an angry voice, she bellowed GET HER TRAINED, It took 4 of us to hold her down to draw blood. And there will be NO Nail trimming today. Additionally you will be charged and additional fee because we need extra people to help. I said that's OK but if this was done in a room with one of us-- with == her she might not have been scared. I said I was sorry for her behavior. We are now looking for a different Vet hospital and will NO longer be using Hickory Vet Hospital for our dog and two cats. I gave them a 3 in the review because we started out great in the beginning. Otherwise the rating would have been a 1. read more

My dog was not acting well on January 7. His regular vet said to give benadryl because it could be just some allergies with the coughing. Also said they couldn't see him for another week because they are booked til then. Finally they said to take him to an emergency room if things get worse. Well overnight on the 7th to the morning of the 8th he cough and what we thought was throwing up the whole night. We thought about taking him to the emergency room but we saw that Hickory veterinary hospital was open and a lot closer. We called and told them of what is going on and the person over the phone said they were booked but then asked "how soon can you get your baby here?" They took the time to open up their schedule to get us right in as soon as we got there. they did blood work and X-rays. Come to find out that he had a blockage where the esophagus meets the stomach. Unfortunately they had no scope to perform an endoscopy. They gave us some places to try and helped us the whole way through it. The assistants to Dr Redding really were on their game too. We were given the runaround from one of the emergency rooms called "Blue xxxxx" ( won't say their full name) , as they were not willing to give an endoscopy just because Hickory said so. Even though there was proof. The assistants argued with Blue and telling them this is an emergency. Long story short, we found a great emergency room service in Williamsburg. My dog suffered from megasphogus which is something that is serious if not treated correctly. Hickory veterinary hospital helped save my dogs life. We are forever grateful for them and have switched to them as our primary vet. Thank you Dr Redding and all the staff!! Highly recommend you! read more

I can not say enough good things about this practice. Dr Redding has seen our rabbit and our dog. In treating both animals, he has been amazing! He and the staff have been straight forward, compassionate and honest in both visits. Dr. Redding saved our beloved labradoodles life. For that alone, I could never repay him. I trust this practice with our fur loves 100%. read more

I've lived here for a short time, and I've had to bring my dog in 3 times in 5 weeks, all with entirely different ailments. Hickory Veterinary Hospital got me in quick, the service is happy and warm, and they are very gentle and caring when they handle my dog. My dog may not have taken this move well, but they certainly helped him to feel much better. They're not pushy on treatments or give you a huge slew of expensive options, they just got to the point of what was wrong and took care of it. I highly recommend them. read more

Very disappointed with my experience at Hickory. I have boarded my cat many times at different vets in multiples cities where I used to live. There has NEVER been an issue with boarding my cat, until I brought her to Hickory. We dropped our cat off for boarding in the morning and immediately hit the road for our road trip. 2 hours into the trip we get a call from Hickory saying they can't get my cat out of her crate and that we need to turn around and come get her. We had to turn all the way around and go pick her up. We were lucky to find a different boarding facility to take her the same day who had ZERO problems handling our cat. They were able to have her safe and happy in a cat condo in minutes. For a vet that claims to handle exotic animals, Hickory apparently can't handle a ten pound domestic cat. Don't waste your time boarding here-- you may get a call demanding you return to pick up your animal because they don't know how to do their job. What would they have done had I been too far away to come back and get her? Clearly inexperienced in animal handling and unreliable boarding. read more

The Staff Shines at Hickory Veterinary Hospital, but not enough for me to go back. Dr. Jerry Redding should not be a veterinarian. When you buy veterinary care for your pet you are buying a service. By law, a service should be carried out with reasonable care and skill. This doctor has neither of those! He never made eye contact with me and didn't explain things the way I could understand. He prescribed a bunch of herbs that didn't even work. I took my cat to a different Vet and know she is much better! My cat was misdiagnosed by Dr. Redding! Finding a good vet should make annual/sick appointments a breeze and helps to minimize the stress and frustration if your pet is sick or injured.....but not at here. read more

Dr Klemm and staff are the best. From making a house call after a seizure to meeting us in the parking lot to try and save Cutter and the many ear infection and routine visits in between, there is no better veterinarian in my opinion. We know that every effort to save our boy was made. We will continue to entrust the care of our hound dog to Hickory Veterinary Hospital. Thank you ALL for what you do with excellence! read more

I recently had the pleasure of meeting the new owner and veterinarian, Dr. Jerry Redding, at Hickory Veterinary Hospital. He and his staff were attentive and very pleasant, immediately making me feel welcomed and comfortable with my dog's care. My Old English 1 1/2 year old puppy has had urinary incontinence issues since birth and has intermittently taken Proin to solve this issue. When I expressed my concern to Dr. Redding about any possible side effects with this long-term use, he addressed my worries, unlike my former vet, who just told me it would be fine. He prescribed two different natural supplements of the natural form of Proin, which I am hopeful will eventually eliminate the need for my dog to be on the drug form. Dr. Redding is certified in eastern medicine and food therapy which offer other alternatives to the usual medications and treatments. Also, having gone through a very bad experience trying to find a vet that would treat my cockatiel, I am very excited to hear that Dr. Redding treats exotics including birds. I would also like to add the facility was spotless and a pleasant atmosphere as well. I am very happy with my experience at Hickory Veterinary Hospital and would recommend them to anyone seeking knowledgable, caring vet treatment for their animals. read more

Dr. Redding who took over this Vet Hospital is OUTSTANDING! He is very good to our kitties and knows what he is doing. His staff is top notch too! read more

Have had both of our animals seen here and both times were great experiences. The place is very clean and you can tell they care about your animals. They even called the next day to make sure my dog was doing okay. Would highly recommend! read more

Great vet clinic. They have been able to get me in quickly when necessary and the staff is all very personable and knowledgable. Dr Redding offers alternatives to typical western medicine, which I appreciate. It's nice to have alternatives to the drugs that most vets use. Would recommend this clinic to anyone and will continue to use them as long as my puppies are around. read more

I have been bringing my pets to Hickory Veterinary hospital for 13 years. I cannot say enough great things about Dr. Jeff Klemm and how he has treated our canine and feline family members. Unfortunately, Dr. Klemm has sold his practice, but fortunately still works a few days a week. I recently took my 7 year old lab into Dr. Klemm due to my dog loosing appetite and becoming lethargic. A diagnosis was made and we were told to observe our dog. After a few days, the dog was not getting better and I had to return to the clinic and saw Dr. Redding (new owner). I told him she was acting very similar to an UTI infection she had last year. After a series of tests it was confirmed "UTI." Was charged $576.61 and was out the door with medication. After I arrived home I looked up medication and the average RETAIL price was $2.00 per pill. I was charged $6.75 per pill by the clinic and when I talked to Dr. Redding he had no idea about his pricing and told me he would pass to office manager,the officer manager basically told me that next time I should get a written prescription and fill elsewhere. I understand making a profit, but this is gouging. A 300% mark-up is hard to swallow, but I learned a valuable lesson. Still on fence about supporting the new owner. read more

My dogs were patients of Dr. Redding at his previous clinic. He saved the lives of two of my dogs. I'll never forget his expertise and his calming manner as he repeatedly told me that my dogs would be ok...and they are. When he moved to Hickory Veterinary Hospital I had to decide if driving 34 miles each way to the vet was worth it. It absolutely is for me. I can't imagine taking my dogs to anyone else. read more

This was one of the best animal clinics we had come across. We really loved them before they changed owners. The staff is still good and seems to care about the animals. The new management seems much more concerned about the bottom line. We are concerdering looking for a different vet for our family of pets. read more

I'm in LOVE!!! I found this practice because I was disgusted with fees charged by Mt. Pleasant Veterinary Hospital (thank you- MPVH). This team is stellar! It's easy to get appointments and their fees are very reasonable. Most importantly though, they are truly good people with good hearts and positive energy. You can tell they are in business because they love animals. I brought my 4 mo. rescue- kitten with an eye infection to Hickory Veterinary Hospital. Dr. Redding secured a same evening appointment for me to an eye-specialist. Thanks to the quick response in care and medicine, her eyes are better than the specialist hoped they could be. I have since had follow up appointments with Dr. Klemm. Both doctors are wonderful! I count myself as blessed to be their client! I highly recommend Hickory Veterinary Hospital. read more