Cesar was very helpful. We called about a burning smell in our Samsung washer and he walked us…read morethrough potential issues on the phone patiently. When it turned out the machine was 17 years old with a drainage issue on top of everything else, he was upfront about the repair cost and honest that replacing it might make more sense. That kind of integrity is rare. We ended up going with a new machine, but Cesar is absolutely our first call for any appliance issue going forward. Highly recommend.

Cesar showed up today to repair my older stove's oven. He needed to replace the oven's igniter…read more Most stove's igniter switches are flat shaped. My older gas stove's igniter switch is round. After checking to see if he had one, Cesar discovered he didn't. Instead of saying we had to reschedule, Cesar said he'd be back in 20 minutes. He left, came back and replaced the unit. It works! Cesar was efficient and I was thrilled with the cost for the repair. I definitely will call Cesar if another appliance needs repairing.

Definitely recommend FixEm - they've helped us with issues with our old 1980's dryer twice now…read more(separate issues, a few years apart). Both times we were able to get an appointment fairly quickly, the technician was very friendly and knowledgeable, and was able to get the repair done right away. The price was very reasonable too. I would absolutely call them again for any appliance repairs!

Excellent Service, Bryce was fantastic, diagnosed and fixed the problem almost immediately. He was…read morevery thoughtful in his approach, understanding what I had experienced with the oven and what I attempted in order to fix the problem. I will definitely use them if I have any issues in the future with my appliances!

I did not use Top Tier Appliance Repair but appreciate their help. I had contacted 3 other…read morecompanies to service my Viking range that were quick to respond "we don't service your area" or "we charge a diagnostic fee that doesn't go towards the service/repair"...etc Vissal from Top Tier Appliance Repair quickly responded via text, provided his number and said to call to call him (at my convenience) to better understand the issue. Other companies didn't even bother asking. Basically, the oven temperature no longer consistent and fluctuates 50 degrees. This started after I was cleaning and my drip tray got caught on some wiring. After a 10-minute consultation, Vissal asked for the model number and once found, could set up the appointment. The next day I realized that even though I've had my Viking range 15 years (no longer under warranty) that it would be best to contact an Authorized Viking Repair company - I was referred to a company in San Jose. I texted Vissal that I was going another route and he quickly responded no problem. Friendly and professional customer service and thanks to Vissal for taking the time to work with me! It showed he really wanted to help which is much appreciated! Another 5-star review added to Top Tier Appliance Repair!

Top Tier was recommended by CBD the vendor I purchased a new washer and dryer from on 3/6/26. They…read moreinstalled the dryer where the washer connection was located and the washer where the dryer vent was so both appliances were 8" off the wall because of 6' long dryer vent hose. They started the dryer and it sounded like a cement mixer. They tried to fix it and could not and asked me if we had a toilet plunger!! Which apparently they were going to suction to the back of the drum to put in back in place. They could not fix the dryer and blamed it on Electrolux. Electrolux rep was called and said it was obviously damaged when they unloaded it from their truck so there was no warranty. When the Electrolux rep showed up he opened our laundry room door and it had a very strong smell of natural gas, it was discovered that in addition to damaging the dryer, installing them in the wrong pace they also put me and my family at risk. There is more, when they wheeled the washer on a dolly through our back door they broke a $615 Phantom Screen Door. Also, I had to pay a reputable appliance installer $400 to come and install the appliances correctly. I reached out to the owner of Top Tier and to go easy on him I asked that the $350 fee they that he billed to my Visa be refunded and if he would pay for the screen door, we would call it good. I absorbed the inconvenience for weeks and the $400 fee to do the install the appliance correctly. The Top Tier owner seems like a very nice guy on the phone and accepted my suggested settlement offer. For the last 5 weeks each time i call him he promises "my wife will drop it off next Tuesday", "I will drop it off personally Friday afternoon", "I will have my secretary send the check out tomorrow". CBD the appliance dealer will never recommend him again, I have disputed my Visa charge, I was going to report him the State Contractors License Board but as it turns out, he has no license. Monday I am filing a Small Claims suit against him for ALL of the charges. I am 80 years old and this guy took advantage of me and my wife and could have cost us our lives with the faulty gas connection. He is deceptive, a liar and flat out dangerous.

Joselito is very responsive, knowledgeable and honest about repairs. Several of our appliances…read moreneeded some tuning up (dishwasher, fridge, washer) and he was able to help us get them in working condition again. He gave us some insightful tips about when it would be worth it to just replace instead of fixing. Appliance repair is not fun, but grateful to know we know who we can call. Thank you!

I contacted this company to inquire about an appliance repair estimate and simply asked whether…read morethey were insured before allowing any work to be done in my home. Instead of providing proof of insurance or answering professionally, they refused to provide the information altogether. As a homeowner, I don't think it's unreasonable to move cautiously when hiring someone to perform electrical/appliance repairs. Reputable repair companies typically understand why customers want to verify insurance coverage in case damage occurs during service. The refusal to provide basic insurance information was a major red flag for me, so I decided not to move forward. Transparency and professionalism matter when inviting a business into your home.

Mike was great! Service was top notch, price was fair, and Mike was very quick to respond and very…read morepunctual. It's hard to find a good appliance repair person and I will for sure be using him for all future appliance issues.

Stoptop repair -We have a rental property in San Ramon. I chosed their service base on Yelp…read morereview. One of our burner on the gass stove has clicking sound but the fire wouldn't light up. Mike came in and fix it in few minutes. Quite impressive, and he charged a very reasonable rate for this visit. Would certainly ask for him again shall I need other appliance fix in the future. Recommended!

The service by VATAR was great. I received prompt reply to inquiries and had a service appointment…read morescheduled for the next working day. Technician was respectful and super knowledgeable. He located the problem, fixed it and was friendly throughout the experience. The price was fair and I learned how to care for my appliance better and make it last. I will call them the next time I need an appliance repair.

He was punctual, courteous, and professional during the initial visit, which I appreciated. He…read morecleaned out the dishwasher filter and provided some guidance, explaining that the issue appeared to be plumbing-related. However, after he left, the dishwasher wouldn't even start draining at all. When I reached out to let him know, the response was disappointing. Instead of offering to reassess or troubleshoot, he immediately assumed it was user error and said it would cost another service fee for him to return. I would have been completely understanding if he had come back, evaluated the situation, and explained that it was a different issue requiring additional work. But the quick jump to conclusions without taking a second look didn't sit well with me. I ended up calling another technician who was able to diagnose and fix the problem. Overall, a good first impression, but the follow-up and customer service after the visit were lacking.

First of all: when your dryer starts sounding like a coffee grinder and vibrating so hard it feels…read morelike it's about to enter the WWE arena yelling "READY TO RUMBLE!"... that's your sign to stop negotiating with it and call a professional. After way too many searches and review rabbit holes, we finally picked up the phone and called Gary for help ASAP. He came out the very next day (during the New Year break, no less), which already put him in "appliance hero" territory. Gary took one quick look and immediately found the culprit: a sneaky sock that somehow bypassed the lint filter, slipped between the drum, and slowly started jamming the whole mechanism like it owned the place. He even mentioned we got lucky: our unit is a more complex top-down dual-dryer setup that's not exactly fun to disassemble. Fortunately, it turned out to be a simple fix. He dislodged the sock, everything went back to normal, and just like that... peace was restored to our laundry kingdom. Yes, I paid for his travel and service (as you should when someone saves your household from Mount Laundry), but I genuinely appreciated Gary's honesty, quick diagnosis, and straightforward solution. No upsell, no scare tactics, just "here's the problem, here's the fix." Bottom line: Gary is the hero you call when your dryer is acting dramatic, and your laundry is piling up like a bad life decision. Highly recommend.

Good services, professional and quick response. Reasonable pricing, highly recommended.read more

Hjalmar did a wonderful job for my dryer and washer fast service and I was very happy to have my…read moreappliances back to use them I recommend him best service He explained what was wrong with my appliances and did a great job Thank you so much I appreciate so much your service

Quick, communicative, and friendly service. Charged a very reasonable diagnostic fee. Accurately…read morepin-pointed where the issue with our dishwasher was. Gave us the information we needed to decide a repair wasn't worth the cost due to the appliance's age and replacement value. Would definitely call them again for our next service need!

Perseverance!!! Word of the day…read more Contacted Kyle of Jebs Appliance when our four year old Whirlpool Dishwasher ceased to function properly. Kyle arrived and trouble shot the problem and determined that the motherboard died. New one ordered. Kyle installed the new board... NO JOY IN MUDVILLE!! Checking... rechecking.... Finally he determined what caused the issue was a double fault. A short on the main power input caused the mother board to fail. All is good.... Thanks to perseverance!! Well done Kyle.

If you are looking for honest, skilled, and trustworthy service, Jeb's Appliances is the place to…read morecall! I worked with Kyle who helped fix my dryer, and he knew what he was doing! He even showed me what was wrong when he took the dryer apart and explained why it was making noise. This guy loves his craft and Kyle will be my go to guy from now on! 5 stars all day! Thank you!

Absolutely awesome experience with Zuta, they were knowledgeable, educational, and cost-effective…read more Great communication along the way as well. Couldn't recommend this team enough!

Got next day appointment for broken Bosch dishwasher. Mark, the technician, was efficient,…read moreexplained the reasons behind the issue and even offered pro tips on how to maintain the machine. Problem was fixed quickly. Highly recommend Mark and Zuta