He was punctual, courteous, and professional during the initial visit, which I appreciated. He cleaned out the dishwasher filter and provided some guidance, explaining that the issue appeared to be plumbing-related. However, after he left, the dishwasher wouldn't even start draining at all. When I reached out to let him know, the response was disappointing. Instead of offering to reassess or troubleshoot, he immediately assumed it was user error and said it would cost another service fee for him to return. I would have been completely understanding if he had come back, evaluated the situation, and explained that it was a different issue requiring additional work. But the quick jump to conclusions without taking a second look didn't sit well with me. I ended up calling another technician who was able to diagnose and fix the problem. Overall, a good first impression, but the follow-up and customer service after the visit were lacking. read more

The service by VATAR was great. I received prompt reply to inquiries and had a service appointment scheduled for the next working day. Technician was respectful and super knowledgeable. He located the problem, fixed it and was friendly throughout the experience. The price was fair and I learned how to care for my appliance better and make it last. I will call them the next time I need an appliance repair. read more

These guys are fantastic! Had them out to repair our Bosch dishwasher that had an error code. Found them thru Yelp. Their initial diagnostic fee is the cheapest around at 50 bucks. They came out the same night at 7:30 to help us out. Awesome service. Our technicians were Sal and Seth. At first they thought the problem was caused by broken glass which would have been a quick fix. As they looked some more they found the problem was a broken internal valve. They said they'd have the part and be back the next day. They returned the next day and worked around our schedule. They had the part installed and everything fixed quickly. They did an excellent job. The guys were friendly and transparent. Much Much better experience than some other appliance technicians I've dealt with. 5 stars all the way! I highly recommend VSTAR repairs for all your appliance repair needs. read more

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Overall great experience with this company! Prompt communication, arrived on time. We needed our fridge ice maker repaired. They diagnosed and needed to replace it, very good at explaining what was going on, why it needed to be replaced instead of repaired, etc. Pricing was fair and transparent. Would definitely contact them again! read more

Honest, on-time, knowledgeable and straightforward. We had an issue with our old dishwasher and VSTAR came to our house and easily took apart our dishwasher and found clogged areas to help revive our dishwasher. He gave us an honest diagnostic of what needs to be done in the future and potential problems to look out for. Highly recommend! read more

VSTAR Repairs - VSTAR servicing our dishwasher. - Appliances & Repair Near Me

Stephen did a lot to get me setup. Appreciated all his help. Came and installed my dishwasher on his day off - Super Bowl Sunday. Super reasonable pricing. read more

The service from VSTAR was on point with our LG dryer.He showed up on time, the dryer required a part.He tracked down the part and retuned with new part ,put it back together dryer works great. read more

Requested a service call for my washer. As it turns out the parts and repair would cost the same as a new washer. I appreciated the honesty and information provided and he was kind enough to cancel the call so that I didnt have to pay the house call charge. He seems professional, fair and competent. I will definitely call Vstar next time Im in need of an appliance repair. read more

I received an immediate response from them and they were able to come out later that day and fix the problem. Up front and honest about pricing and came right on time. read more

Stephen is a ROCK STAR! He worked miracles with a newer LG Washtower model that was leaking water. He really put in time to figure out where the leak was coming from and worked his magic to solve the problem! Thank you so much Stephen! read more

My old stacked washer started making terrible noises. Called Steven and he arrived a few hours later. Diagnosed the issue and went through our options with us. Obviously knows his business. Will recommend his services to others and we'll definitely call him next time one of our appliances goes on the fritz. read more

I had an amazing experience with this plumber! He showed up right on time, was super friendly, and explained everything clearly before getting started. The work was done fast and done right no mess left behind and fair pricing. It's hard to find reliable service these days. So grateful for this company! You can tell they really care about their customers and take pride in their work. I will definitely be calling them for any future plumbing needs highly recommend supporting this small business! read more

Competent, knowledgable, dog-friendly. Very quick, responsive, good communication, fair price; Stephen fixed two different dishwasher problems requiring three trips in as many days. Optimal experience. I'd almost look for something else I can break so I could have him back :-)... read more

Excellent service. Communication was thorough and told me exactly what part had to be replaced. Previous repair person I used had no clue.

My fridge was down and I reached out to various techs in the area. VSTAR was uper responsive and offered most competitive rates. Stephen did a great job explaining the issue what options I should I consider for next steps. Highly recommend! read more

I found VSTAR on Yelp on Saturday and there were here on Monday to repair the heating element in my Samsung dryer. The service was fast and responsive. I feel the price was competitive and guaranteed their work for 1 year. I would use VSTAR again. read more

I contacted VSTAR on a Sunday for my dryer not heating. Luckily they were able to accept my request to provide immediate service. I was able to find the fault and find out that my Dryer Vent was clogged. I tried to clear it myself as per "YouTube" but still was unable to make it work. Same fault continued. The technicians came within couple hours and they confirmed that duct was still clogged. They provided me with a fair quote and provided an excellent service. As per my research not many appliance repair cleans dryer duct vent. VSTAR provides full service when it comes to Dryers. They even gave me a few tips for preventive care. I highly recommend VSTAR for any appliance repair issues. It's always a plus when it's family owned small business. Great customer service yet very professional. read more

Stephen was fantastic! He was a very good communicator, he immediately diagnosed the issue with our washer (a broken cam), and fixed it with high quality and efficiency. The price was very reasonable, and he is also very warm and friendly. Highly recommended! read more

Quick and responsive! Easy to work with. Highly recommended Responded in 10 mins and came within 25 mins read more

Stephen from VSTAR Repairs knows exactly what he's doing! He came to service our washer and dryer within a couple of hours from us noticing it needed maintenance. His service was prompt and informative, and he made sure we understood how to maintain our machines going forward. In addition to his availability, the quality of service for the cost of labor was top notch. We're very happy with his advice and recommendations as well - we'll be saving his contact for future repairs we might need. read more

I highly recommend Stephen, Sal and Seth! They were incredibly responsive, knowledgeable, friendly, and super quick with the installation. Most vendors were telling me they didn't do hot water dispenser installations, but VSTAR not only didn't hesitate, but made the payment process smooth and affordable too. I will for sure be calling them for any appliance issues in the future! read more

I'm a Building Inspector licensed with the State of California, with 23 years of experience working for the City & County of San Francisco. I typically handle repairs myself, but I hit a wall trying to replace my stove igniter and decided to call VSTAR. I reached out at 3 PM, and they were at my door by 5 PM. Their communication was excellent throughout--clear updates on their ETA, a message when they were 20 minutes out, and another when they arrived. They put on booties before entering my home and completed the repair promptly and efficiently (30 minutes total!!) They were extremely knowledgeable, friendly, and respectful. He showed me other ways to make my stove burners work better, too. Price was very reasonable and I will be putting them in my phone for any future repairs of other appliances. VSTAR is a completely legitimate and honest company. I highly recommend them for their expertise, professionalism, safety, honesty, and integrity. read more

My refrigerator's compressor was blowing warm air, preventing it from cooling food properly. I had already done some basic diagnostic checks and had a rough idea of where the problem might be before calling anyone. I contacted VSTAR and spoke with Steven about the issue. He patiently walked me through the same diagnostic steps over the phone to better understand and narrow down the problem. What stood out to me was that Steven took the time to discuss my findings and provide guidance, even though he could have insisted on an in-person diagnostic visit and charge. In the end, based on our joint assessment, we agreed that repairing the unit might not be worth the cost given its age. I really appreciated Steven's kindness, professionalism, and patience throughout the call. He spent a good 15-20 minutes answering my questions and giving me honest advice, even though I may ultimately need to replace the unit instead of repairing it. While he didn't earn my business this time, he certainly earned my respect and appreciation. read more

Vstar was amazing! I noticed our fridge was leaking from the back and that there appeared to be water damage to our cabinet. I contact many businesses about this urgently and Vstar was the only one who responded and said that, though they don't usually send technicians out on Sunday, that this sounded urgent and came out anyway. Stephen came out himself when no technician was available and was at our home within a couple of hours. He was thorough, explained the steps along the way, and repaired the fridge. Great service, highly recommend! read more

Sal was great! He came out today after calling about my refrigerator. He stated that he was under a recall and advised get a refund and then outlined my options. I was so grateful that he provided me with the info and I will definitely be calling him back after a get a refund from Samsung. Thanks, Sal! read more

Called them with an emergency of broken fridge and they got to my house within an hour. Only took them 30 mins to figure out what's wrong with my fridge. I'm very satisfied. Sal and Steven were very helpful and kind guys. read more

VSTAR Repairs - Broken fan in fridge - Appliances & Repair Near Me

Amazing person and phenomenal service. Steven was very clear in his explanation of my refrigerators diagnosis and was nice enough to provide me with tips for routine maintenance. He was able to make space in his schedule for me and I am grateful for him. I strongly recommend him read more

Very helpful in Yelp messages and honest about what to expect for a fridge repair. Thanks!

The technician was on time, knowledgeable, and took the time to explain what was needed. The work was done efficiently, and my dryer now runs like new. Great service, transparency, and professionalism. I highly recommend Vstar for appliance maintenance or repai! read more

Stephen is the best! He is a good communicator, honest and helped me understand the problem. He came same day, too! Look no further for help with your appliances! read more

I opened a request to see what is wrong with mybfridge because it was making weird noise. I sent a video of the noise to Stephen and being a very honest professional, he asked me to checked 3 things before signing up to have him out there. The 3 things end up correcting the issue. He helped me and i totally appreciate that. Stephen is gonna be my go to guy from now on for all fridge repair and my number one recommendation. He is an honest and knowledgable professional. Give him a call. read more

I want to shout out to avatar for suggestions on a do-it-myself repair without even making a house all!!! I'm not sure when the last time someone offered help for FREE! Thank you for the tips! Turned out my dryer was too old and parts were no longer available so I have to order a new machine. Renewed my faith in humanity. Feels like this is an honorable company. read more

We contacted VSTAR to come back after a recent dryer repair as some noise continued. We got an immediate response from Steve and additional repair within 24 hours. So appreciate the service. We will certainly continue to call upon VSTAR for our appliance repair needs. read more

Stephen was quick and friendly and knew his stuff. He even came back to follow up on something at no charge. We appreciated his professionalism and knowledge and will use him again in the future if needed. read more

Maintenance my 13 yr old dryer. Great work, honest, great price. Came same day, great communication. He sent pictures of the work, and reminded me to lock up my side gate. Will call again. read more

Steven explained things to me and analyzed what was wrong with my stove. He knew what he was talking about, is a nice guy and gave a fair price. I now have my stove working again. read more

great service, very responsive and knowledgeable. Good value and recommended how to get the best price on part.

My refrigerator was gushing water all over the kitchen...Stephen at V Star came out on a Sunday evening and quickly and professionally diagnosed and resolved the problem. Price was also extremely reasonable - would highly recommend. read more

Highest marks, they were professional and were very capable. Cane prepared with all the equipment needed to deal with stacked frontloading washer and dryer, would definitely go with VSTAR again. read more

Highly recommended VSTAR! Seth and Sal did an amazing work, thoroughly go through the repair (dryer) and explained everything and the cost (pretty affordable for the work). Friendly and attention to details. Very fast response time too read more