I recently had cataracts removed from both eyes by Dr Denwood. Dr Denwood is very knowledgeable…read morewithin her field and her evaluation, surgery and post care are second to none. She explained every aspect of the procedure to you at your level of knowledge. Her bedside care pre, during and post surgery was fantastic. She has a very calming demeanor and if that is not enough, she personally calls you the evening after your surgery! Absoulutly no complaints with Dr Denwood or Mountain Eye with my care J Miller

Dr Markoff and the staff at this facility are amazing. I highly recommend them to anyone needing…read morecataract surgery. They help patients when other doctors won't. Had a man in the waiting room with me, unhappy with his cataract at another facility, they told him they wouldn't do any more to help him. Mountain eye stepped in to help him. My neighbor went to the same facility as this other man and can now hardly see. I am trying to get him in here.

Dr. Shaller makes every effort to bring the latest technology together with the very best staff…read more His careful attention to patient needs is outstanding. I have undergone cataract surgery with Dr. Shaller with fantastic results. I would highly recommend him as the most caring eye specialist I have ever seen. His staff is also the very best.

I first visited this practice when I got an acute scratch on my cornea. The staff and doctor were…read moreincredibly kind and helpful every step of the way. I felt very seen, supported, and taken care of. Now I visit them for my regular eye exams and remain supremely happy with their service across the board. Highly recommend!

My mother needed new glasses and then a few weeks later she needed an adjustment. Both times we…read morewere met with friendliness and good knowledge of their product. Mother is 98 and they worked well with her to get the right pair of glasses and then to make sure they fit well. I was very pleased with the entire experience

Was in summer of 2024 for my yearly exam. I presented my insurance card and they processed and I…read moretook care of what I was told I owed. April of 2025, I get a bill from HFE for $500. It seems as though they used my old insurance info instead of my new one. I have tried calling and also emailing to get a meeting with the owner to see what can be done (as I am on a fixed income). Crickets! Seems as though it doesn't matter that someone else was to blame for the error, it remains my problem. Have been a customer for 20 years. I would have expected better.

Needed a prescription check on my glasses from a different MD. They were kind, courteous & accurate…read moreAND no charge $$. Gave me their findings in writing.

First I looked at the Optometrists that were in my vision plan and found Champion Eye Center…read more I liked what I found - online reviews and went in for a customer service test. I was greeted by Joel (been there for 10 yrs- a good sign) and I asked if he could realign my Oakley eyeglass frames which he did. I use this method to determine the quality of customer service. He impressed me so much that I went to the front counter where Melodie scheduled my eye appointment. At my eye exam appointment Christine (been there for 15 yrs-another good sign) completed the intake process with outstanding service. Dr. Kilgo was extremely through with my exam explaining everything and also impressed me with her professional expertise.

It's special when one can find a full service optometrist office with plenty of frames and styles…read moreto choose from. I came with a frame issue and I was treated like a regular patient. Unrushed personal service is greatly appreciated. I will be back for my next vision visit.

I went in for an issue with my eye, not going to lie I was a little worried. Dr.Cone was amazing!…read moreShe explained exactly what happened and how it happened then assured me it's common and will be ok. I had a question about my prescription and called the office, it was nice I got an answer right then instead of like most places having to wait for a callback. From the time I entered the door to the time I walked out my experience here was phenomenal. I will definitely use them again and would recommend anyone else to use them as well!!

Dr Mcneely is honestly the best experience I've ever had with a doctor. He is kind, intentional,…read moreand he doesn't settle when it comes to providing you with the best care. 100/100 recommend I have keratoconus which is rare & the worst. Most doctors gave up on my eyes but Dr Mcneely didn't. He goes above and beyond to help me. But even more he is a good man & he treats his patients as friends

I've seen mostly good reviews and as A potential new patient I thought I would take a ride from…read moreSouth Asheville to see the office and book an appointment for a yearly eye exam. When I arrived, Asked the receptionist if they accept my vision plan which is through Manhattan Life. She said that she wasn't familiar with this plan and would ask her colleague/supervisor, who told me "This is not South Asheville you'll have to pay us and Submit on your own", in a very arrogant tone. Wow, I guess I'll research closer to home. The only reason I visited this mill of an office was that a friend used them once and had a good experience. Perhaps with the doctor who has excellent credentials, but he should think about changing some of his staff. I've been in the medical field for 35 years and never experienced such arrogance.

I am really happy with the service at Tunnel Vision. I rarely have to wait more than a few minutes…read moreto be seen. I have some complicated eye problems, and Dr. Newton's relaxed manner and the thorough testing that's done reassures me that I'm in good hands. My glaucoma is now under control, and I'm no longer bothered by "dry eye." The front desk people are friendly and efficient, and the optical department helps me find the best product(s) when I need to get new glasses.