Dr Helm is an amazing optometrist. He is thorough and very professional. Highly recommend. Office…read moreis clean and well kept. Great experience.

Have been going to Dr. Helm for many years and I fully trust my eye - health to him. I appreciate…read morethat whenever I have questions he takes time to ensure my understanding. His staff are friendly and his office is always clean and comfortable. Anyone looking for an optometrist that makes your appointments feel like a visit with an old friend, should definitely call Dr Helm's office today!

Dr. Reeves and the whole Reeves Eye Clinic staff are the best in the area, as far as I'm concerned…read more I'd been to another local ophthalmologist before switching to Dr Reeves and, by comparison, the two doctors were like night and day. The other doc was abrupt and impatient and he didn't want me to ask any questions. His demeanor indicated that he just wanted to check my eyes and get on to his next patient. Afterwards, I felt like I'd been on an eye assembly line! Next!!! For this visit, Dr. Reeves came in, looked at my "chart" and looked at my eyes and he talked. He patiently answered all of my questions. He also took the time to discuss a genetic eye disease that I just found out that I have. From beginning to end, I was treated like a special patient and when I left the clinic I was totally at peace with the care I'd just received. I've already recommended Dr Reeves to a friend, who's already made an appointment to see him. My eyesight is very important to me, as is my time and the specialist care I need to keep my eyes healthy. I highly recommend Dr. Reeves.

I think Dr Reeves is okay, but the business office that runs the place is horrible. I've been…read morecalled in for apppointments and then cancelled on. Yes I have missed an appointment and I get chaged 36 bucks! I have had to wait long periods of time, and when it comes to paying the bill - they make it very difficult to do so as their on-line payment portal never seems to work correctly. I'm definintely going to hope I can find a different place to go to.

Great clinic! They were able to get me in quickly after I checked in. Eye exam went well. They all…read moreanswered all my questions. Very friendly staff. Overall great experience!

Very friendly staff, easy to get to from Johnson City and little to no wait time. Glasses and…read morecontacts take about 2 weeks (which is normal) and they will attempt to accommodate pick up if you are unable to be there by closing. Lots of frames to chose from and was in/out in less than 1 hour total.

the providers and eye check is great but the eye glasses department is very rude and unorganized…read more don't call me and tell me my glasses are ready and I can come anytime then drive an hour to tell me my appointment is 3 weeks later! very frustrating and doubt I use them again. Just handed me my glasses didn't even sit me at a station to check if they were right!

Every thing at this practice went very well. Every assistant was very knowledgeable and pleasant as…read morewell as the optomitrist, Dr Hyde. Building is large, impectably maintained, feels airy and comfortable. Large parking area right outside their electronic door with ample handicap parking. All their equiptment is latest available. Very happy with the whole experience. Wish more medical facilities were like this one.

Dr. Lindsey does a fantastic job. He is so good it is hard to get an appointmentread more

Love the staff at Smoky Mountain Eyecare, very helpful. Dr Lindsey takes the time to go over every…read moredetail with you. He is very courteous and professional. Nice selection of frames. Staff very helpful in helping me pick out the right frames that suited me best. The staff are also just as nice and very helpful. I highly recommend Smoky Mountain Eyecare.

Incredibly kind. Dr Harris Sr seems invested in a continuation of working with his patients and is…read morekeen on addressing all of your concerns. He makes it clear you can always come back to him for your eye related needs. Takes thorough notes for your provider. Intelligent and Gentle but thorough approach. I am still dealing with some pain and plan on coming back soon.

Great team. The exam was done by a tech and then doctor came in after eyes were dilated. I am new…read moreto the area and my previous doctor had high end exam equipment.They give you a prescription for glasses and contacts and refer to Knoxville.

I'd recommend Dr. Schwichtenberg to anyone. My wife and I just started going to him at some point…read moreearlier this year (started around September). He helped educate me about lasix and we ended up going to TLC Eye center and getting it done in October. We have seen him a lot now due to having several follow ups after lasix. He even looked at me during the weekend without any fuss when something strange happened with my vision (from rubbing my eye too much). I'll definitely be going to him for as long as we are in the Tri-Cities.

Dr. Carlson's office is equipped with the latest technology to aid in their optical assessments…read more The staff members are always friendly & courteous and the eye exams & diagnoses are thoroughly & clearly explained. Wait time was about 15 minutes. I've been a patient of Dr. Carlson's since he took over the practice in Johnson City & I've found him to be thorough in his examinations and accurate in his analysis.

Got a call 30 minutes or less from appointment time that they were understaffed and could not…read moreaccommodate the contact fitting we were scheduled for. What the heck has happened to this once very reputable business? It has seriously taken a nosedive. We are now going to be a month out from original appointment to do contacts (if they can accommodate that appt). Sad. Your understaffing is not your customer's fault and customers should be notified before 30 minutes to appointment time.