Dr. Reeves and the whole Reeves Eye Clinic staff are the best in the area, as far as I'm concerned…read more I'd been to another local ophthalmologist before switching to Dr Reeves and, by comparison, the two doctors were like night and day. The other doc was abrupt and impatient and he didn't want me to ask any questions. His demeanor indicated that he just wanted to check my eyes and get on to his next patient. Afterwards, I felt like I'd been on an eye assembly line! Next!!! For this visit, Dr. Reeves came in, looked at my "chart" and looked at my eyes and he talked. He patiently answered all of my questions. He also took the time to discuss a genetic eye disease that I just found out that I have. From beginning to end, I was treated like a special patient and when I left the clinic I was totally at peace with the care I'd just received. I've already recommended Dr Reeves to a friend, who's already made an appointment to see him. My eyesight is very important to me, as is my time and the specialist care I need to keep my eyes healthy. I highly recommend Dr. Reeves.

I think Dr Reeves is okay, but the business office that runs the place is horrible. I've been…read morecalled in for apppointments and then cancelled on. Yes I have missed an appointment and I get chaged 36 bucks! I have had to wait long periods of time, and when it comes to paying the bill - they make it very difficult to do so as their on-line payment portal never seems to work correctly. I'm definintely going to hope I can find a different place to go to.

Several years ago I had surgery in the opposite eye. Service was extremely satisfactory very…read moreprofessional staff very informative made me comfortable and followed up with my surgery. Highly recommended Dr. Harris and his team to friends and colleagues.

I'd recommend Dr. Schwichtenberg to anyone. My wife and I just started going to him at some point…read moreearlier this year (started around September). He helped educate me about lasix and we ended up going to TLC Eye center and getting it done in October. We have seen him a lot now due to having several follow ups after lasix. He even looked at me during the weekend without any fuss when something strange happened with my vision (from rubbing my eye too much). I'll definitely be going to him for as long as we are in the Tri-Cities.

the providers and eye check is great but the eye glasses department is very rude and unorganized…read more don't call me and tell me my glasses are ready and I can come anytime then drive an hour to tell me my appointment is 3 weeks later! very frustrating and doubt I use them again. Just handed me my glasses didn't even sit me at a station to check if they were right!

Every thing at this practice went very well. Every assistant was very knowledgeable and pleasant as…read morewell as the optomitrist, Dr Hyde. Building is large, impectably maintained, feels airy and comfortable. Large parking area right outside their electronic door with ample handicap parking. All their equiptment is latest available. Very happy with the whole experience. Wish more medical facilities were like this one.

Outstanding office! They ask you to come 15 minutes before your appointment. Instead of waiting the…read more15 minutes in the waiting room, they use that time to prepare you for the exam. Dr. Keith is very personable and extremely concerned about your exam. He always makes me feel like a valued patient and not a customer. A thorough examination takes about 45 minutes and during that time Dr. Keith only leaves the room to get supplies.

I have been going to this practice since before it moved to this location, so decades. The new…read moredocs, Dr. Harrison and Dr. Hunt, have kept the old tradition of extremely professional service. Appointment time was kept promptly, which to me is the hallmark of a well run practice. BTW, some of the whiners giving bad reviews complain about delivery times. All practices (even Wal-Mart and Sam's) are at the mercy of the optical labs. While this has not been my experience here, it's an issue for any optician's office - small or large. Like only 2 companies dominate the market world wide.

After going through my eye appointment. I was told that my glasses would be done in two weeks…read more Never got a call, so when I did call in they told me unfortunately, my glasses came in incorrect. I was told it would be another two weeks. They're trying to put a rush on it. Another two weeks went by, never received a call after two weeks. So I called and they told me that my order was lost in the mail ‍.I again received no call from them. I called to find out if they were in after another two weeks. I was finally told "oh yes, they're in." I never got a call to find out any of this from them! I was hoping for an apology or something from them, but nothing. That's not the only problem I've had with this place. Be careful.

Great clinic! They were able to get me in quickly after I checked in. Eye exam went well. They all…read moreanswered all my questions. Very friendly staff. Overall great experience!

Very friendly staff, easy to get to from Johnson City and little to no wait time. Glasses and…read morecontacts take about 2 weeks (which is normal) and they will attempt to accommodate pick up if you are unable to be there by closing. Lots of frames to chose from and was in/out in less than 1 hour total.

Dr. Lindsey does a fantastic job. He is so good it is hard to get an appointmentread more

Love the staff at Smoky Mountain Eyecare, very helpful. Dr Lindsey takes the time to go over every…read moredetail with you. He is very courteous and professional. Nice selection of frames. Staff very helpful in helping me pick out the right frames that suited me best. The staff are also just as nice and very helpful. I highly recommend Smoky Mountain Eyecare.