Less than two months ago, one of my children had an ER visit that resulted in a few outstanding…read morebills. My standard process is to wait on my Explanation of Benefits to ensure my insurance pays first to avoid overpaying. So this week, I receive a 'Final Notice' from Mountain Empire Radiology. I may have received a previous bill, but it was not with my medical paperwork I keep filed. While I appreciate a follow-up notice, this one was different. This notice was particularly demanding and short on details of the procedure or what portion insurance covered, even threatening collection within 10 days IN BOLD AND UNDERLINED and threatening my credit history for a service rendered less than 60 days ago. Amount of bill is only $89.00. I'd recommend S. T. in the collections department review her form and consider a more customer friendly approach. While I may not have much of a choice who to use in the ER, I still think a bit of customer service goes a long way.

From the owner: Specialists In Diagnostic Imaging & Radiological Intervention…read more Mountain Empire Radiology PC is comprised of a large team of specialists who provide diagnostic imaging and radiological intervention. Located in Johnson City Tennessee our practice has more than 18 doctors who provide excellent and caring healthcare services.

Great facility. I have to say that as far as the Children's Hospital PICU and the rest, it's…read moredefinitely a very good place to be if your life is ever in danger. The only thing that I would be hesitant about (and this goes with any hospital) is that you always have to have someone there to make sure that the doctors and nurses are on the same page. When you have multiple doctors with conflicting opinions, it becomes a parent or relative's responsibility to set them straight. YMMV in the above statement. Overall, the staff was great but there were a couple night shift and surgeons that needed some help in the people skills department. Not a huge issue, but when the stress from an injured family member hits a family hard, it might become a bigger problem.

The nurses need to be a little bit better when they talk to people when they call up for the ask…read more Simple questions is can the patient have visitors? Are they awake instead of giving them the third degree number two? The hospital it's so nasty. They need to get a new cleaning crew in iron. The food is horrible and they don't know how to talk to people so they need to be a little bit better than the way they talk to patients and to family members. Too bad this is only trauma center we got but luckily there's other hospitals here that are much better than Johnson City medical center. They need to do much better. When it was memorial hospital people cared the nurses cared the administration care. Now it's all about the dollar bill

The staff Time waiting…read more Doctors friendliness Knowledge of your problems If your have like a minor issue with your body it's a good place to be seen

Hand down one of the worst places I have been to! I visited to just have an X-ray and ended up…read moresitting in the waiting room for an hour and sitting in the exam room for 3. I never even saw a nurse except for in triage. I opened my door at one point just so they could remember that I was there because I honestly thought I was being ignored by the staff. Finally the provider came in to see me and acted extremely rushed and rude. She told me that I didn't need an x-ray and sent me on my way. Now I don't know about you, but I think that I could've at least been treated a little better since I waited so long. I realize that things happen that cause long wait times, but I was watching people that were checked in after me checking out. I will never visit this place again should I need a walk in clinic!

They are horrible- one week later and I can't get results from cholesterol levels. Pathetic- Dr…read moreErin Bryant rushes you through the systemOne great employee- Heather in the lab!! Every one else could care less!

From the owner: At FirstChoice Family Practice, we are here to provide you with exceptional medical care. We strive…read moreto deliver effective and efficient service as a team so as to achieve optimal results. With our patient-first philosophy, your well-being is at the forefront of what we do. Our compassionate family of physicians and staff make every effort to address all of your needs and concerns in a timely and professional manner. We use team-oriented values to provide respectful and dignified treatment from all of our staff at all times. We believe in letting our service speak for itself. Through good treatment and exceptional service, our patients feel at home when they visit us. To us, that speaks volumes.

I saw Dr. Pickler for about ten years. During the last 4-5 years, the wait time to see her got out…read moreof control. I continued to endure the wait times because I don't like to change doctors often. I spent an hour just in the waiting room on my last visit and left as this was the final straw. Prior to this, it was nothing to sit in a paper cover, waiting on your exam for half an hour. Anytime I had a concern, I was made to feel silly and ignorant. This is already an unpleasant experience, then you add in this. Furthermore, the office staff is rude and uncaring. The "bedside manner" of this place is nonexistent. The only positive I can even think of is that the nurse that has assisted the past few years has been nothing but friendly and sweet. However, I have finally changed doctors and it has been a MUCH better experience!! I dot know why I wasted so much time.

First off let me start by saying if I could give this doctors office no stars I would. The doctors…read moreare rude, the wait times are over an hour just to get to a room, and about another hour to see a doctor. I had an emergency situation over the weekend & was put on bed rest.. I call Monday morning to see if I need to come into the office and I wait till close with no return call. I even called twice to remind them that I'm waiting on a call. I will not be going back. I advise you to choose a different doctors office.

Awful experience with this lady. She is uninformed, dismissive, defensive and just plain rude. From…read moremy experience with her, she should retire or find a different profession.

If I could give zero stars I would. I went to Dr. Crowder for the first time earlier this year for…read moremy first pap smear and to discuss my concerns of endometriosis-like symptoms I was experiencing. She was so rude and dismissive, and I left the office in tears. She made me feel crazy for complaining about my pain and told me my symptoms were normal. I found a different doctor who agreed to do a diagnostic surgery where she found stage 3 endometriosis with adhesions gluing my colon to my abdominal wall and fibrosis completely covering and restricting my right ureter. If I had listened to Dr. Crowder and not pushed for a diagnosis with a different doctor, I would still be in debilitating pain. She should not have her license.

Saw Dr Suzuki, she is the worst Dr I have ever seen in my life! She started reprimanding us the…read moresecond she walked in the door! Her bed side manner sucks! We went there because my daughter's face was swollen, her teeth didn't hurt the face was swollen!!! so the Dr auto assumed it was tooth, and wouldn't let us talk to explain because we had been there the previous month for a tooth issue! She fussed the whole time told us it wasn't their responsibility to find us a dentist, and said she would put her on an antibiotic this one time! I explained we have no dental insurance so she said then go to a place that takes cash. As if I'm flipping rich!! I understand the teeth need to be fixed but understanding that and being able to do anything about it are two different situations! We're poor we just needed help fixing the issue we didn't need to be yelled at and made to feel like garbage My daughter and I both have anxiety and depression, I hadn't been to a Dr in many years because of these issues. I finally started going to medical care Elizabethton in May 2025, and before today July 22 2025 everyone i had seen and talked to had been nice, caring, and understanding. Now this Dr Suzuki has ruined all progress I have made, i never want to go back now There is just no reason to ever be that rude, and act like we are an inconvenience.

There are 150 people in the building...not a one will answer the phone, yet every appointment I…read morehave had they are all staring at their phones and it is atleast a 2 hour deal to get medication called in to be refilled...any appointment really. All the doctors are overwhelmed with paperwork even though the nurses and cnas are always running around playing grabass and gossiping. Just so inefficient in general. I don't know how they make money.

For years I went to a chiropractor to keep me in shape but the costs and the lack of real care were…read morea disappointment. Then I found the Joint in Asheville but lost it when I moved here I am very excited we now have one and the care is affordable and top notch. Great team and care.

From the owner: At The Joint Chiropractic - Johnson City, TN, we provide quality, personalized chiropractic care…read moretailored to our community's needs. Conveniently located at Markets West near Publix and Jimmy John's, we're proud to serve local neighborhoods including Wesover Hills, McKinley, West Hills, Asbury, Pine Crest, Jonesborough, Woodlawn, Cherokee, and more. With walk-ins welcome, extended hours, and no insurance hassles, relief is both accessible and stress-free. Our licensed Doctors of Chiropractic provide effective relief for lower back pain, neck pain, sciatica, headaches, and more--all with clear, upfront pricing and no surprises. Visit us at 2112 West Market St, #70, Johnson City, Tennessee 37604. Discover relief today!