Great facility. I have to say that as far as the Children's Hospital PICU and the rest, it's…read moredefinitely a very good place to be if your life is ever in danger. The only thing that I would be hesitant about (and this goes with any hospital) is that you always have to have someone there to make sure that the doctors and nurses are on the same page. When you have multiple doctors with conflicting opinions, it becomes a parent or relative's responsibility to set them straight. YMMV in the above statement. Overall, the staff was great but there were a couple night shift and surgeons that needed some help in the people skills department. Not a huge issue, but when the stress from an injured family member hits a family hard, it might become a bigger problem.

Ballad needs competition. This place is extremely inept in some areas. The day and night nurses are…read moreVERY loud - some YELLING down the hall to each other. Case management is a joke. They make a LOT of mistakes. In addition, different divisions/floors don't keep in contact with each other, leading to constant confusion. You can be dealing with two doctors, different specialties, who do not talk about the patient's needs. Some of the nurses are excellent, but they disappear for long periods. Sometimes you'll have eight visible nurses, then suddenly NOBODY. They allow alarms to run endlessly - it's excruciating. Why don't they have a central nurses' station on EVERY floor - with somebody always there? The cafeteria is adequate, at best. I stuck to the lobby sandwich shop. The patient food is odd, and most seems very unhealthy, for a hospital. Stop providing difficult-to-eat food for old people, folks.

The place is nearly impossible to get to; parking is a nightmare with the buildings being nearly a…read morehundred or more years old. And this is our modern governments best effort? The Urology Dept. has no full time doctor; the same with Cardiology and the eye center is a disaster; a lack of doctors in the entire facility make the place a running away from hospital. Many a Veteran opts for outside care once seen inside the VA , Mountain Home where transfers to outside providers is commonplace. The staff is nothing but a cluster of college and high school kids doing nothing more than filling a chair for a paycheck. AVOID THIS PLACE LIKE THE PLAGUE. Signed, Disgusted Veteran

I've been a patient here for many years, by choice. Been…read morethrough probably a dozen primary care providers. I worked here for awhile and am pretty confident in the following ratings: -Staff are five stars. -Current director is negative stars (2022). -Facilities vary. -Campus is amazing but parking has been an issue for years. Mountain Home excels at several things, including audiology, mental health, pharmacy, geriatrics, and training health care students.

I am Hispanic. I understand very little English and I speak none. I was checking in for an…read moreappointment at the heart hospital in the Johnson city medical center on 10/13/2025 for a tilt table stress test. when I arrived the front desk receptionist was friendly and used her cell phone to communicate with me. She told the ladies at registration I did not speak English. The white lady would not assist me because I did not speak English and talked on the phone while I waited. After assisting a patient an African American lady named Michelle assisted me with my registration. She was polite and patient. It saddens me that the hospital would allow such treatment of their patients. That type of treatment towards patients or anyone else should not be allowed. My experience was very heartbreaking.

by far the best hospital that I have ever been in drs are kind listen to what you have to say.ER…read morestaff are on the ball, floor nurces are there with in a min after the call btton is pushed you could not ask for a better place

So I had read a few reviews before I first came here, so you can understand why I was a little…read morenervous at first. I spent two months in a coma and then 2 months in the hospital recouping so my experience is maybe a little different. I have a service animal and so when I first came in I was a little nervous but the people behind the counter made me feel more than welcome. They did have a little sign that asked you to stand back until it was your turn, but there are some people who still had a problem with that? Once I was introduced to Dr Mandy and her assistant Aura I knew I was in good caring hands. When it comes to medical care I've often found that most people seem to forget that there are other people that are suffering also and so they expect treatment like they were the only person in the world. That is the only reason this facility could possibly be rated 2.6 Stars? Maybe it's because some people just like to complain? They take my insurance, they take my dog, and they take my worry away!!

How do they justify canceling a patients complete care without any notice, because they complain…read moreabout how they were treated by a Dr?

I brought my kids here for swim lessons. It seemed like all of the instructors were young, but I…read morethink they did a good job and my kids made noticeable progress in a short time. My only frustration was that we didn't seem to get the full amount of time that we paid for since the instructors sometimes would start late, finish early or even take a phone call or send a text during the lesson time.

Lots of exercise equipment. Indoor/outdoor pools, classes, trainers, sauna. The rates are…read morereasonable. Sad that it's frequently overcrowded. Not any comparable facilities in the area so people flock to this place.

They are horrible- one week later and I can't get results from cholesterol levels. Pathetic- Dr…read moreErin Bryant rushes you through the systemOne great employee- Heather in the lab!! Every one else could care less!

From the owner: At FirstChoice Family Practice, we are here to provide you with exceptional medical care. We strive…read moreto deliver effective and efficient service as a team so as to achieve optimal results. With our patient-first philosophy, your well-being is at the forefront of what we do. Our compassionate family of physicians and staff make every effort to address all of your needs and concerns in a timely and professional manner. We use team-oriented values to provide respectful and dignified treatment from all of our staff at all times. We believe in letting our service speak for itself. Through good treatment and exceptional service, our patients feel at home when they visit us. To us, that speaks volumes.