Great facility. I have to say that as far as the Children's Hospital PICU and the rest, it's…read moredefinitely a very good place to be if your life is ever in danger. The only thing that I would be hesitant about (and this goes with any hospital) is that you always have to have someone there to make sure that the doctors and nurses are on the same page. When you have multiple doctors with conflicting opinions, it becomes a parent or relative's responsibility to set them straight. YMMV in the above statement. Overall, the staff was great but there were a couple night shift and surgeons that needed some help in the people skills department. Not a huge issue, but when the stress from an injured family member hits a family hard, it might become a bigger problem.

The nurses need to be a little bit better when they talk to people when they call up for the ask…read more Simple questions is can the patient have visitors? Are they awake instead of giving them the third degree number two? The hospital it's so nasty. They need to get a new cleaning crew in iron. The food is horrible and they don't know how to talk to people so they need to be a little bit better than the way they talk to patients and to family members. Too bad this is only trauma center we got but luckily there's other hospitals here that are much better than Johnson City medical center. They need to do much better. When it was memorial hospital people cared the nurses cared the administration care. Now it's all about the dollar bill

The place is nearly impossible to get to; parking is a nightmare with the buildings being nearly a…read morehundred or more years old. And this is our modern governments best effort? The Urology Dept. has no full time doctor; the same with Cardiology and the eye center is a disaster; a lack of doctors in the entire facility make the place a running away from hospital. Many a Veteran opts for outside care once seen inside the VA , Mountain Home where transfers to outside providers is commonplace. The staff is nothing but a cluster of college and high school kids doing nothing more than filling a chair for a paycheck. AVOID THIS PLACE LIKE THE PLAGUE. Signed, Disgusted Veteran

I've been a patient here for many years, by choice. Been…read morethrough probably a dozen primary care providers. I worked here for awhile and am pretty confident in the following ratings: -Staff are five stars. -Current director is negative stars (2022). -Facilities vary. -Campus is amazing but parking has been an issue for years. Mountain Home excels at several things, including audiology, mental health, pharmacy, geriatrics, and training health care students.

by far the best hospital that I have ever been in drs are kind listen to what you have to say.ER…read morestaff are on the ball, floor nurces are there with in a min after the call btton is pushed you could not ask for a better place

if I could give a -0 I would. these people have given my daughter the runaround the whole time she…read moreis there and we cannot get any answers. Their excuse is the hospital is packed well if your hospital is packed then call And Moore doctors. I would not recommend this hospital to anyone

How do they justify canceling a patients complete care without any notice, because they complain…read moreabout how they were treated by a Dr?

been goin here since july. My first appointment with dr Owens went pretty well. Then got a mental…read morehealth provider and therapist, everything was fine between me and them. Atleast they made me think it was. Last month i was in the hospital on my last appointment and called that following monday no call back for a month after multiple voicemails besides my health worker and also one of the directors of ballad health trying to reach them and nothing i finally let them know how unprofessional it is not to call your patients back on the voicemails. Little did i know " the whole staff" went behind my back and said i was disrespectful when I never was and sent a letter discharging me as a patient for practically a personal reason of their own but the only excuse was i was "disrespectful" when I never was. Just needed communication to know what to do for my physical and mental health future. So this place is not only very manipulative, obviously have motives you'll fully be UNAWARE of their own when it's convenient for them. not to mention how many times they never answer their phone during the duration and change appointments and doctors without you knowing. If you take yourself serious are are genuinely concerned and seek professional help for your health whether physical, mental or anything else Save the trouble and seek healthcare somewhere else. Theirs a reason it's cheap/ or free. I was already searching for a new doctor because mine here made me worse anyway. Everything happens for a reason and I'm glad to not be part of a place that's so manipulative and didn't see it until i walked in there today questioning what was going on. and God forbid you call them out and how unprofessional they for them not doing their jobs and stand up for yourself is considered wrong then I don't want me right.

I'm over all pleased except for the therapy pool usage. 2 of us were just wanting to stay in the…read morepool for a few minutes- yes, there was a very very small water aerobics class going on but we were distanced well and basically asked to leave if we weren't going to participate. There was ample space for us at the time and we were quiet.

I brought my kids here for swim lessons. It seemed like all of the instructors were young, but I…read morethink they did a good job and my kids made noticeable progress in a short time. My only frustration was that we didn't seem to get the full amount of time that we paid for since the instructors sometimes would start late, finish early or even take a phone call or send a text during the lesson time.

They are horrible- one week later and I can't get results from cholesterol levels. Pathetic- Dr…read moreErin Bryant rushes you through the systemOne great employee- Heather in the lab!! Every one else could care less!

From the owner: At FirstChoice Family Practice, we are here to provide you with exceptional medical care. We strive…read moreto deliver effective and efficient service as a team so as to achieve optimal results. With our patient-first philosophy, your well-being is at the forefront of what we do. Our compassionate family of physicians and staff make every effort to address all of your needs and concerns in a timely and professional manner. We use team-oriented values to provide respectful and dignified treatment from all of our staff at all times. We believe in letting our service speak for itself. Through good treatment and exceptional service, our patients feel at home when they visit us. To us, that speaks volumes.