Where everyone knows your name. Where you feel like a person and not a number. Where the doctor…read moreactually cares and would call you at home if it was an urgen issue. I cannotsay enough good things about this place. Waiting time is always minimal, and that is a luxery! Alway a good place.

Very caring. The office is very clean. Professional staff. You can see the type of staff you are…read moretalking to, RN, MD or LPN. No "guess and by golly techs", that may or may not have had any training so they can be paid in peanuts.

Great facility. I have to say that as far as the Children's Hospital PICU and the rest, it's…read moredefinitely a very good place to be if your life is ever in danger. The only thing that I would be hesitant about (and this goes with any hospital) is that you always have to have someone there to make sure that the doctors and nurses are on the same page. When you have multiple doctors with conflicting opinions, it becomes a parent or relative's responsibility to set them straight. YMMV in the above statement. Overall, the staff was great but there were a couple night shift and surgeons that needed some help in the people skills department. Not a huge issue, but when the stress from an injured family member hits a family hard, it might become a bigger problem.

Ballad needs competition. This place is extremely inept in some areas. The day and night nurses are…read moreVERY loud - some YELLING down the hall to each other. Case management is a joke. They make a LOT of mistakes. In addition, different divisions/floors don't keep in contact with each other, leading to constant confusion. You can be dealing with two doctors, different specialties, who do not talk about the patient's needs. Some of the nurses are excellent, but they disappear for long periods. Sometimes you'll have eight visible nurses, then suddenly NOBODY. They allow alarms to run endlessly - it's excruciating. Why don't they have a central nurses' station on EVERY floor - with somebody always there? The cafeteria is adequate, at best. I stuck to the lobby sandwich shop. The patient food is odd, and most seems very unhealthy, for a hospital. Stop providing difficult-to-eat food for old people, folks.

The place is nearly impossible to get to; parking is a nightmare with the buildings being nearly a…read morehundred or more years old. And this is our modern governments best effort? The Urology Dept. has no full time doctor; the same with Cardiology and the eye center is a disaster; a lack of doctors in the entire facility make the place a running away from hospital. Many a Veteran opts for outside care once seen inside the VA , Mountain Home where transfers to outside providers is commonplace. The staff is nothing but a cluster of college and high school kids doing nothing more than filling a chair for a paycheck. AVOID THIS PLACE LIKE THE PLAGUE. Signed, Disgusted Veteran

I've been a patient here for many years, by choice. Been…read morethrough probably a dozen primary care providers. I worked here for awhile and am pretty confident in the following ratings: -Staff are five stars. -Current director is negative stars (2022). -Facilities vary. -Campus is amazing but parking has been an issue for years. Mountain Home excels at several things, including audiology, mental health, pharmacy, geriatrics, and training health care students.

I brought my kids here for swim lessons. It seemed like all of the instructors were young, but I…read morethink they did a good job and my kids made noticeable progress in a short time. My only frustration was that we didn't seem to get the full amount of time that we paid for since the instructors sometimes would start late, finish early or even take a phone call or send a text during the lesson time.

Lots of exercise equipment. Indoor/outdoor pools, classes, trainers, sauna. The rates are…read morereasonable. Sad that it's frequently overcrowded. Not any comparable facilities in the area so people flock to this place.

Horrible . Very inconsiderate staff and housekeeping. Room was nasty and unkeep. I got a bed…read morewith sheet not blow up and my pillows sheets and catheter in left lying on the floor.

EVERYTHING!! I was sent there yesterday due to my oxygen levels being low. Had to wait about an…read morehour before getting to a room. Did bloodwork and determined I had Type A flu. They preceded to hook me up to oxygen and IVs. About that point, I needed to go to the bathroom and rang for assistance. 20 minutes later, no one showed up and with IBS, you can't wait!! Ended up dirtying my clothes and then they showed up. I refused to stay any longer.

I have gone to this Urgent Care a couple different times. I have always been treated well except in…read moreregards to the nurse practitioner. I have gone in tho their facility for a sprained ankle, cold, and second degree burns. Each time the nurse practitioner talks to me disrespectfully and as if I am stupid. I strongly recommend to not go to this Urgent Care! The last time I went with second degree burns I ended up having to leave without being treated. As there are many other Urgent Cares around, go to one that respects their patients and wants to help them!

I've used this facility a few times, a couple of which turned out to be for very serious…read moreconditions. However, they occurred when the facility first opened and the staff, especially the doctor or PA staff seemed eager to make an impression and get new patients. Since then, despite an empty waiting room, the waits are intolerable, the care mediocre and the level of concern is almost nonexistent.

I saw Dr Fry at Tri-Cities Gastroenterology for the first time recently for an ongoing issue. The…read moretime he took with me was unbelievable. He explained so much to me (without talking down to me or being condescending). He is obviously well versed in his field and discussed several medical studies I had read and how they applied to my issue. I feel very fortunate to have found such a caring and knowledgeable doctor. I have complete faith in his abilities and have nothing but the highest confidence that I will be in the best of hands for my treatment going forward. His staff is also great-very friendly and professional.

From the owner: The team at Tri-Cities Gastroenterology -- serving the Kingsport, Johnson City, Elizabethton,…read moreErwin, and Mountain City, Tennessee regions -- shares a core belief: Every person who walks through their door deserves to be treated like family. They embrace every human and technological advantage possible to provide physical and emotional comfort to their patients. Their mission is to ensure that each person has the digestive health and wellness needed to live every day to the fullest. They work with you so you can truly enjoy life unencumbered by the distressing symptoms and potential limitations associated with gastrointestinal problems. People of all ages are welcome at Tri-Cities Gastroenterology, where every type of problem that's related to your gastrointestinal health is accurately diagnosed and effectively treated, from the most common issues like diarrhea, hemorrhoids and inflammatory bowel disease to the most complex issues, such as colon cancer and cirrhosis. The team at Tri-Cities Gastroenterology includes two gastroenterologists, two nurse practitioners, and a diverse support staff of technicians and administrators. They're all prepared to welcome each patient, listen to their concerns, then treat the whole person, addressing every factor that contributes to their symptoms...