I first visited this practice when I got an acute scratch on my cornea. The staff and doctor were…read moreincredibly kind and helpful every step of the way. I felt very seen, supported, and taken care of. Now I visit them for my regular eye exams and remain supremely happy with their service across the board. Highly recommend!

My mother needed new glasses and then a few weeks later she needed an adjustment. Both times we…read morewere met with friendliness and good knowledge of their product. Mother is 98 and they worked well with her to get the right pair of glasses and then to make sure they fit well. I was very pleased with the entire experience

It's special when one can find a full service optometrist office with plenty of frames and styles…read moreto choose from. I came with a frame issue and I was treated like a regular patient. Unrushed personal service is greatly appreciated. I will be back for my next vision visit.

I am not in the habit of leaving reviews. This is one of the only times I've ever done so…read more Dr. Jacobs is fantastic! I'm 63 years old and he gave me the most thorough and professional eye exam I've EVER had. BUT!!! The reason I am leaving a poor review is that my eye exam was 7 weeks ago to the day and I STILL do not have my glasses. I was promised them the week after my exam. I find this wait time unacceptable and I will not be going back.

I've seen mostly good reviews and as A potential new patient I thought I would take a ride from…read moreSouth Asheville to see the office and book an appointment for a yearly eye exam. When I arrived, Asked the receptionist if they accept my vision plan which is through Manhattan Life. She said that she wasn't familiar with this plan and would ask her colleague/supervisor, who told me "This is not South Asheville you'll have to pay us and Submit on your own", in a very arrogant tone. Wow, I guess I'll research closer to home. The only reason I visited this mill of an office was that a friend used them once and had a good experience. Perhaps with the doctor who has excellent credentials, but he should think about changing some of his staff. I've been in the medical field for 35 years and never experienced such arrogance.

I am really happy with the service at Tunnel Vision. I rarely have to wait more than a few minutes…read moreto be seen. I have some complicated eye problems, and Dr. Newton's relaxed manner and the thorough testing that's done reassures me that I'm in good hands. My glaucoma is now under control, and I'm no longer bothered by "dry eye." The front desk people are friendly and efficient, and the optical department helps me find the best product(s) when I need to get new glasses.

Customer satisfaction is of zero importance to this business. I can't read or see in the distance…read morewith these $700 glasses. There are a few sweet spots where I can see. I got headaches from eyestrain trying to "get used to them," as they encouraged me to do. The optometrist insists the glasses are correct for my vision and that there's something wrong with my physical or mental health. The owner says she's never given a refund in 34 years and isn't going to now. It isn't true that they make the glasses on site. They contract the work from a lab that they say gives them one chance to make corrections.

Love this LOCAL shop. It was quick to get an appointment, the doctor was friendly and got to my…read moreprescription so fast. There was very little back and forth before my vision became perfect. The Optometrist completes the lenses on site, so there's no sending things back and forth and waiting for a lab to complete your lenses along with 2,000 others in another state. Shes been doing glasses for 30 years. The Price was right, the timing was right. Love this place

Was in summer of 2024 for my yearly exam. I presented my insurance card and they processed and I…read moretook care of what I was told I owed. April of 2025, I get a bill from HFE for $500. It seems as though they used my old insurance info instead of my new one. I have tried calling and also emailing to get a meeting with the owner to see what can be done (as I am on a fixed income). Crickets! Seems as though it doesn't matter that someone else was to blame for the error, it remains my problem. Have been a customer for 20 years. I would have expected better.

Needed a prescription check on my glasses from a different MD. They were kind, courteous & accurate…read moreAND no charge $$. Gave me their findings in writing.

Fantastic staff and excellent doctors…read more I hadn't had an eye exam in years, and Dr. Partlow was outstanding -- he performed a complete exam and made some super suggestions to help correct and/or improve my vision problems. Carolyn helped me select some super progressive lens --- and now the words jump off the screen/page. Super eyecare on all levels. !

Professional staff, love my prescription eyeglasses and sunglasses and substantial improvement in…read moremy dry eyes with Optilight treatments.

I recently had cataracts removed from both eyes by Dr Denwood. Dr Denwood is very knowledgeable…read morewithin her field and her evaluation, surgery and post care are second to none. She explained every aspect of the procedure to you at your level of knowledge. Her bedside care pre, during and post surgery was fantastic. She has a very calming demeanor and if that is not enough, she personally calls you the evening after your surgery! Absoulutly no complaints with Dr Denwood or Mountain Eye with my care J Miller

Dr Markoff and the staff at this facility are amazing. I highly recommend them to anyone needing…read morecataract surgery. They help patients when other doctors won't. Had a man in the waiting room with me, unhappy with his cataract at another facility, they told him they wouldn't do any more to help him. Mountain eye stepped in to help him. My neighbor went to the same facility as this other man and can now hardly see. I am trying to get him in here.

I went here when I lost my glasses rafting. I was on vacation and didn't have a spare pair of…read moreglasses, nor did I have my prescription. I walked in without an appointment, and was able to walk out less than 2 hours later with a new prescription, a new pair of glasses and a pair of prescription sunglasses for under $500. The staff at the vision center and the attached Lenscrafters were very efficient and friendly. All of the equipment was very modern which made the whole process fast and painless. i was very satisfied overall. Probably a bit more expensive than going to Walmart, but well worth the extra!

What a great experience! Dr Greene is just awesome!! That…read morewas the most extensive eye exam that I've ever had. Dr Greene was friendly, knowledgeable, and very helpful.

Great Place! With excellent customer service. Dr. Wise is extremely knowledgeable and very…read moreprofessional.

The staff at WEC is the kindest, most helpful at finding and fitting my frames…read more I am always confident I get most thorough eye exam with the latest technology on my annual visit.

Have always been treated well here. I have been going here for 5 years. Everyone is nice and…read morepatient with me and all my questions. My husband, who had not yet gone to an eye doctor since moving here, had an emergency. They got him in right away and helped him out. My only complaint is that they do not have a lab onsite and frames have to be sent away to get new lenses.

Worst eye care provider in our area!! Go somewhere else!! Dr Brown wasn't able to fit me for…read morecontacts, done more damage to my eyes. Office Manager Laura is a complete B!$#%!!!